Trusted Agent profile
★★★★★
553 reviews across 3 offices and 2 platforms
Anderson Residential - Sutton Coldfield has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.
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Anderson Residential - Sutton Coldfield's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFelicity was fantastic! Had a hard situation but was sorted in super quick time! Couldn’t recommend her enough! Thanks again! 5 stars isn’t enough.
Hello Cameron, Thank you so much for your wonderful 5* review! We're thrilled to hear that Felicity was able to assist you so efficiently and make a positive impact. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery helpful! Felicity made the whole process very simple, and always responded quickly.
Hello Anna, Thank you so much for your wonderful 5* review! We're thrilled to hear that Felicity made the process simple and was quick to respond. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleResponsive and talked us through the different processes. Very friendly.
5/5
GoogleFelicity was very friendly and responded quickly to everything, the team was supportive
5/5
GoogleFelicity was extremely helpful through the whole process !
5/5
GoogleI have worked with Kirsty and the rest of the team for many years would definitely recommend and not go anywhere else.
5/5
Googlefantastic experience with Anderson's lettings lauren is very good at her job and is very helpful
5/5
GoogleI had an amazing experience with Anderson residential letting agent.From the very beginning ,they were professional ,friendly,and incredibly helpful.They made the entire letting process smooth and stress free.Thank you Felicity
5/5
GoogleAbsolutely over the moon with the help provided by Sophie whilst looking for a first property. She was always willing to answer any questions I had and guide me through the whole process. Thanks Sophie!
5/5
GoogleAmazing helpful staff, made our first move so easy and smooth sailing. Would defiantly use this company again 😊 …
Hello Charley, Thank you so much for your wonderful 5* review! We're thrilled to hear that our team made your first move easy and smooth. We look forward to assisting you again in the future. Best regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWonderful
Hello Gregg, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a great experience with Anderson Residential Letting Agents Sutton Coldfield. Best regards, Lucy, Customer Relations Team
5/5
GoogleAs a first time landlord, Kirsty and the team helped me feel at ease and let my property quickly and smoothly. 5⭐️ would highly recommend to any landlord or tenant going forward. I look forward to our continued working relationship!
Hello Ellis, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Kirsty and the team were able to make your first experience as a landlord smooth and reassuring. We look forward to continuing our successful partnership with you. Best regards, Lucy, Customer Feedback and Support Team
1/5
GoogleRented a property for 5 years, kept the property in very good condition. They did not help at all when myself & young child experienced a mice infestation. This went on for a year, I spent £100's on pest control to no avail. Ruined my mental health & I ended up terminating my tenancy, they then threatened me with court action. The mice were still active when I left & they just re-let the property & increased the rent. Feel sorry for the new tenants as both Andersons & Clive Poole (landlord) knowingly let the property to them with an active infestation. UPDATE: The below response is just for show, Andersons did not reply and quite clearly do not care at all & will continue to rent out property a mice infestation. 🤨
Thank you for sharing your experience with us. I'm truly sorry to hear about the difficulties you faced during your tenancy, especially with the mice infestation and the subsequent challenges. Please contact us at review@countrywide.co.uk so we can address your concerns more thoroughly. Best regards, Lucy, Customer Relations Team
5/5
GoogleLauren and Beth were great guides and very friendly, as was the home owner. Very professional duo, everytime I've had an Anderson agent show me around they're always great. Thanks guys. Felicity was a brilliant handler and made the process as smooth as possible
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery quick and efficient process. Friendly and organised. Great service.
Hello Steevo, Thank you for your wonderful 5* review! We're thrilled to hear that you found our process quick, efficient, and friendly. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleIve been working with Sophie and the team now for the last two months help managing our clients portfolio with his rental properties from refurbishment to ongoing maintenance. The service has been incredible, always on hand very efficient dealing with issues as they arise and always having solutions in order to move forward for both sides of the business. Looking forward to continuing the working relationship as we grow and the most important thing for us its enjoyable.
5/5
GoogleKirsty at Anderson is excellent and prompt. She gets arrangements done swiftly and promptly. The letting agency itself helped me to a smooth start as a landlord.
Hello Anirban, Thank you for your wonderful 5* review! We're thrilled to hear that Kirsty and the team at Anderson Residential Letting Agents were able to assist you promptly and help you have a smooth start as a landlord. Best regards, Lucy, Customer Relations Team
5/5
GoogleLauren and Beth were great guides and very friendly, as was the home owner. Very professional duo, everytime I've had an Anderson agent show me around they're always great. Thanks guys. Felicity was a brilliant handler and made the process as smooth as possible
5/5
GoogleThe team were very informative and knowledgeable putting my mind at ease when finding a tenant
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleExcellent! Thank you Lauren.
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleFelicity made sure the process was smooth from start to finish! Thanks
Thank you for taking the time to leave us this great 5* review Channon. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat customer service and helpful with any questions during my viewing, would recommend!
Hello Kelly, Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our customer service great and helpful during your viewing. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleAmazing people they help us getting an house pretty quickly we are very lucky and happy about our decision to come to them thank you very much about everything Many thanks from Adrian Samuel and Maria
Hello Adrian, Samuel, and Maria, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a positive experience with us and that we could assist you in finding a home quickly. Your kind words mean a lot to our team. Best regards, Lucy, Customer Relations Team
5/5
GoogleLovely experience with Anderson, very easy experience and wonderful people. The agent Felicity was amazing and very helpful and made the process seamless and simple,
Hello Jack, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a lovely experience with Anderson and that Felicity was able to make the process seamless and simple for you. Best regards, Lucy, Customer Relations Team
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Sutton Coldfield (14 High Street) has the most, with 316 reviews rated 4.5 out of 5, followed by Anderson Residential with 217.
The three Anderson Residential - Sutton Coldfield offices, by town:
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