Trusted Agent profile
★★★★★
553 reviews across 3 offices and 2 platforms
Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.
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Anderson Residential's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you Anderson's for a pleasant experience ,and your professionalism is outstanding Great service all round
Thank you for your thoughtful 5* review Tracey! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience from the whole team at Anderson’s, I will definitely be letting my property out with these guys!
Thank you for your fantastic 5* review Jordon! We're thrilled to hear that you had a great experience with our team at Anderson Residential. We look forward to assisting you with letting your property. Best regards, Lucy, Customer Relations Team
5/5
GoogleIzzey and Felicity have been very helpful in helping us find our first rental property best agents we have ever spoken to ⭐️
Thanks Hamayun for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIzzey & Felicity very helpful in finding me a good tenant swiftly and efficiently. No complications whatsoever, very good service.
Thank you for your wonderful 5* review Jamie! I'm delighted to hear that Izzey and Felicity were able to assist you efficiently in finding a good tenant. We strive to provide a seamless service, and your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
1/5
GoogleBe wary, not very easy to deak with . Quite evasive and really look for ways to penalise you or be unreasonable. Very unhelpful on the phone once they"ve been paid or your in the hoise. My property had a sewage pipe that dumpded in the back garden for the whole of my tenancy, the house was full of furniture that the landlord wanted to keep and me to look after, ridiculous company. They come across well to be begin with but trust me DO NOT risk it, its just not worth it when there's plenty of decently managed estate agents around.
Hello Lj, thank you for your feedback. I'm sorry to hear about your experience and would like to understand more. Please contact us at review@countrywide.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team
5/5
GoogleI had a great experience using Anderson! Felicity was great in helping me let my property and very polite, and generally it was a stress-free experience. Thank you!
Many thanks for your fantastic 5* review Toby. I will of course pass on your kind hearted words to our Sutton Coldfield branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleFelicity has found the perfect tenant for my property. It was a quick and easy process. Will definitely be recommending Anderson to anyone who wants a quick and easy process .
I'm thrilled to hear that Felicity was able to find the perfect tenant for your property so efficiently. Thank you Charlotte for your brilliant 5* review. We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
5/5
GoogleIt's been an absolute pleasure working with Anderson Residential. I've been using these agents for 15 years, and they've always been there for me when required. My most recent experience with Felicity was excellent. Her care and attention to my requirements was top class. I really helps when agents actually "listen" and deliver on their promises!!
Many thanks Ade for your amazing 5* review! We're thrilled to hear that your experience with Felicity and our team has been consistently excellent over the past 15 years. Your kind words about our service and attention to detail mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleWhat a wonderful branch, everyone I've spoken to has been so polite and helpful. Especially izzy who did a viewing with me today. I can't thank her enough for her help. It's quite obvious nothing is too much for her. Thank you so much.
Many thanks for your marvellous 5* review Adam. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleThis is my first encounter with the agency and Izzey was helpful.
5/5
GoogleThey are very good and ready to help. Be rest assured you that they will give you the best
Hello Abolade, thank you for your wonderful 5* review! We're thrilled to hear that you found our team helpful and that you feel assured of receiving the best service. Best regards, Lucy, Customer Relations Team
5/5
GoogleFrom the get go Izzey our Letting Agent was amazing very helpful and supportive and strongly recommend using them 👍🏻 …
Thank you Nick for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant service by the letting steam. Particular mention to Harry and Kelly who rented out my property very efficiently.
Thank you for taking the time to share your experience and for your wonderful 5* review Kristian! Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been professionally involved with Andersons for 18 months now. I write to share my experience with the Team in Sutton Coldfield. I find the team to be professional, helpful, polite, very pleasant, patient and responsive to my needs and requests. I am very pleased with the service i receive from Lauren, Kirsty, Izzy, Kelly and all the team. Many thanks to you all. Steve
Thank you for taking the time to leave us your 5* review Steve! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been professionally involved with Andersons for 18 months now. I write to share my experience with the Team in Sutton Coldfield. I find the team to be professional, helpful, polite, very pleasant, patient and responsive to my needs and requests. I am very pleased with the service i receive from Lauren, Kirsty, Izzy, Kelly and all the team. Many thanks to you all. Steve
Thank you for taking the time to leave us your 5* review Steve! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleBe wary, not very easy to deak with .
Hello Lj, thank you for your feedback. I'm sorry to hear about your experience and would like to understand more. Please contact us at review@countrywide.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team
5/5
GoogleHi there, I just spoke with felicity on the phone about a property and she was super helpful, informative, kind and considerate and was really insightful with all the information I required. Will definitely be using Andersen in the future
Thank you for your thoughtful 5* review Patrick! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHi there, I just spoke with felicity on the phone about a property and she was super helpful, informative, kind and considerate and was really insightful with all the information I required. Will definitely be using Andersen in the future
Thank you for your thoughtful 5* review Patrick! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI spoke to Felicity today to try and help me find a new rental house. She was very polite and found the perfect property for me. I would 100% recommend using Anderson and I will definatly be using them again. Thank you !
Many thanks for your fantastic 5* review and recommendation Oliver. I will of course pass on your kind hearted words to our Sutton Coldfield branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleI spoke to Felicity today to try and help me find a new rental house. She was very polite and found the perfect property for me. I would 100% recommend using Anderson and I will definatly be using them again. Thank you !
Many thanks for your fantastic 5* review and recommendation Oliver. I will of course pass on your kind hearted words to our Sutton Coldfield branch. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a call with Felicity this morning. she has been extremely helpful and attentive with helping me find my new home to let. lovely polite girl could not recommend more.
Thank you Amy for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 217.
The three Anderson Residential offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
