★★★★★ 5/5
Googlehas been abit of a rollercoaster with trying to get the sale moving and underway,but thanks to matteo and Alex neil, everything went according to plan. Matteo has been a great help, very responsive to emails and calls and even managed to assist with last minute emergencies which the buyer placed upon us in the last minute/days, but chaos was averted, thanks to matteo, professional, efficient and reliable.
K W Lau
Marcus · 4 October 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear Marcus, Thank you for taking the time to review your experience of your dealings with our Rotherhithe Team. It's fantastic to hear your positivity. We hope you'll engage our services when you move in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo and Andrew are both very professional and approachable. Always helpful and i felt supported during the whole process of selling my property.
Shane · 27 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear Shane, Thank you for taking the time to review your experience of dealing with our Rotherhithe Team. It's fantastic to learn that selling your property with us was positive. We hope you'll engage our services again when you move in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo and Andrew provided exceptional service throughout our home-buying experience. From the very beginning, they demonstrated a high level of professionalism and extensive knowledge about the property market. During the property viewing, they took the time to answer all of our questions in great detail, ensuring that we felt confident and well-informed at every step of the process.
Their professionalism extended beyond the viewing; their prompt and thorough responses to our emails further highlighted their dedication to customer satisfaction. No question was left unanswered, and their attention to detail gave us a sense of trust and security in making such an important decision.
We are extremely pleased with the service we received and will undoubtedly be choosing Alex Neil for any future property purchases. Without a doubt, we will be specifically requesting Matteo and Andrew again, as their expertise and exceptional customer service made our experience seamless and stress-free..
Oluwatosin · 27 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Oluwatosin Adeyanju, Thank you for taking the time to review your experience of your dealings with our Rotherhithe Team. It's fantastic to hear that your buying process was stress free. We hope you'll engage our services when you move in the future. Good luck in your new home!
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Cae · 25 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Thank you for leaving a 5* rating on your experience with our team. We were happy to receive your compliments and hope to assist you with your next move.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGreat work by Matteo and Adrew
Kiranz · 25 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear Kiranz, Thank you for detailing the positive experience you enjoyed during your dealings with our Rotherhithe office. We proudly read your feedback and hope you will use our services on your next home move.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleExcellent service from Andrew. Recommend them highly
Tony · 25 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear Tony, Thank you for taking the time to review your experience of your dealings with our Rotherhithe Team. It's fantastic to hear that your interactions were positive. We hope you'll engage our services when you move in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAndrew and Matteo at Alex Neil were brilliant, quick to respond to enquiries, and really kind and helpful when I was buying a flat while in hospital. Highly recommended.
John · 25 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear John, Thank you for detailing the positive experience you enjoyed during your dealings with our Rotherhithe office. We proudly read your feedback and hope you will use our services for your next home move.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo went above and beyond in his communication and ensuring we successfully exchange, with a few bumps in the road (from our side due to a chain purchase). His care and attentiveness along with professionalism and genuine drive to keep every party happy and informed was excellent and ensured a successful purchase. Thank you Matteo we couldn’t recommend you enough!
Andrea · 25 September 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Andrea, Thank you for your positive comments about your property journey with Alex Neil. We were delighted to read about your experience of dealing with our team. Also, we are pleased to receive such praise and we look forward to helping you with future moves.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleEverything has been smooth so far. The purchase hasn't completed yet, but the agents have been incredibly helpful, responsive, and reliable throughout the process. I believe they've been transparent, providing clear information and updates, which I really appreciate.
They could be a bit friendlier at times, but generally they've been great. They have made a clear effort not to let anything slip and have been accommodating to my needs.
Overall, I’m satisfied with their service and hope they continue to uphold this level of commitment, keeping to their promises and timelines as we move forward.
Rajeev · 26 August 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 25 October 2024
Dear Rajeev, Thank you for your positive comments about your property journey with Alex Neil. We were delighted to read about your experience of dealing with our team and are pleased to receive such praise. We look forward to helping you with future moves.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleSufaida helped me with the flat I was renting and always responded promptly and clearly.
Sebastian · 22 August 2024 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 27 August 2024
Dear Sebastian, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo and Andrew were great to deal with. Great communication and good to do business with.
Kristian · 21 August 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Kristian, Thank you for commenting positively about your experience dealing with our team. Your feedback is important to us, and we were proud to receive your review. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo has been really helpful, professional, fast and very engaged. We are very happy, highly recommended! They have vast regional knowledge. Matteo always keeps you in the loop and gives you very good advice and help. We are very thankful!
Q · 21 August 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear QC, Thank you for commenting positively about your experience dealing with our team. Your feedback is important to us, and we were proud to receive your review. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleI had the most seamless experience with Alex Neil. Maciej was great with communication, scheduling, cutting out unnecessary delays, and being very straightforward. It helps that it ended with great news! 100% recommend!
Oluwanifemi · 6 August 2024 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 27 August 2024
Dear Oluwanifemi Ogunnaike, Thank you for taking the time to review your experience of your dealings with Alex Neil. It's fantastic to hear positivity from home movers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAndrew , very good and helpful !!
Kristiyan · 2 August 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Kristiyan, Thank you for taking the time to review your experience of your dealings with our Rotherhithe Team. We hope you'll engage our services when you move in the future. Good luck in your new home!
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAmazing service received from the Rotherhithe office in the process of a purchasing flat in Sydenham! Dealt with Matteo, Andrew and Gary and all have provided excellent customer service; taken time to answer my queries, enabled ease of booking viewings etc. Matteo has managed the process excellently, making it smooth and made me feel in touch every step of the way. Andrew has massively helped in organisation of key steps leading up to the offer being placed and Gary has been an excellent, knowledgeable and patient (very patient!) agent on the number (!) of viewings I have booked since my offer was accepted. An overall seamless and friendly service! They have made the process of purchasing (which is incredibly stressful) as easy as it can be! Nothing has been too much bother. Thank you so much. Very much deserved 5 stars!
Rhys · 26 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Rhys, Thank you for leaving such positive feedback about your experience with our Rotherhithe Team. We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil.
★★★★★ 5/5
GoogleRating only, no written review.
Sushil · 24 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Sushil, Thank you for leaving a 5* rating of your experience with Alex Neil Rotherhithe. Best wishes for your forthcoming move!
Kind regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo at Alex Neil went above and beyond to ensure that the sale of our flat was handled as professionally and efficiently as possible. We would recommend Alex Neil to anyone wishing to sell in Surrey Quays.
Jane · 24 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Jane, Thank you for taking the time to review your experience of your dealings with our Rotherhithe Team. It's fantastic to hear that your sales process was positive. We hope you'll engage our services when you move in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMatteo Condego was exceptionally supportive every step of the way in our house purchase , very professional and quick to respond. Would 100% use Alex Neil and recommend to anyone based on this smooth and professional experience.
Laura · 24 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Laura, We were grateful to read your positive review of dealing with our office and the team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleI recently viewed a flat with Matteo and it was a very delightful experience. He was very friendly and accommodating with my viewing in a group.
He was also candid and gave honest advice on things he felt are good/bad personally.
Would highly recommend!
Sarthak · 24 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Sarthak, We appreciate you leaving this feedback about your experience of dealing with us. It is always pleasing to hear from satisfied customers, and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleHaving Alex Neil to manage the sale of our flat has been a very positive experience. Matteo has been very professional and honest with us since the beginning, by providing genuine feedback and advice to make us feel more confident and supported during the sale process. Even when the process became complex due to our chain process, Matteo managed to reassure us, provide useful tips and make us advance with the process up to completion. He is a star! We are very satisfied with Alex Neil’s services, we would choose them again a million times. Thank you!
Francesca · 24 July 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Francesca, We were grateful to read your positive review of dealing with our office and the team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMaciej and Georgia were excellent and kept me updated throughout. I'd very happily work with them again.
A · 30 June 2024 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 29 August 2024
Dear Anice, Thank you for commenting positively about your experience dealing with our team. Your feedback is important to us, and we were proud to receive your review. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGeorgia has been a pleasure to deal with, thoroughly recommend! Thank you for all your help super happy
Eyelash · 28 June 2024 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 27 August 2024
Thank you for taking the time to review your experience of your dealings with our Canary Wharf Team. We hope you'll engage our services when you move in the future. Good luck with your move!
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAndrew was very helpful & polite
George · 24 June 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear George, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGreat team of state agents. Professional, polite and efficient.
Martin · 24 June 2024 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 23 August 2024
Dear Martin, We were grateful to read your positive review of dealing with our Rotherhithe team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
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