Alex Neil Estate Agents in Canary Wharf and Rotherhithe

★★★★★ 1/5

Google

Received a request card from royal mail through my post box asking for £2 due to "no postage paid", sender unknown. Paid the money. Was thrilled to receive an unsolicited advert from Alex Neil estate agents. I'm concerned they're struggling financially if they can't afford to pay their royal mail bill. Their flyers are annoying enough as it is and constantly spill out the bin in our foyer without having to pay for the privilege of being spammed. Maybe find a more eco friendly and less annoying form of advertising Alex Neil?

Fabienne · 16 August 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 1/5

Google

Rented through this agency for 4 years. Careless, unprofessional, arrogant. Poor or no communication whatsoever.If there was a 0 start option I’d choose that. Avoid.

Nikola · 12 August 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

Very satisfied with the service provided by Tommaso and Sara they really help me during all the process

Luca · 12 August 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 1/5

Google

Completely unprofessional. Several of the agents are contacting me on a a daily basis for weeks in spite of being told at least 5 times that I have concluded my search and do not want any further contact with them. I am annoyed that I even sent out a simple question regarding one of their flats on zoopla as this is how they got the details in the first place. Only way of stopping them is blocking numbers/emails as they do not listen. Unfortunately, this is not a fail-safe approach as they will use other emails and numbers to contact you. Should this continue I will book out appointments under various names and numbers to arrange for viewings and never show. I will also bombard them with countless emails and enquiries to send them on a futile run for their commissions which they no doubt want considering how keen they are on chasing you down...

Wojtek · 29 July 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 1/5

Google

Suddenly stuck a board sign saying 'let by' in front of our building of 6 flats. Put a fake listing online, with only a photo of the outside accompanied by imaginary generic info about the inside. I called the office to check and the lady falsely claimed that the flat had been let out. All 6 of us confused tenants checked with each other and none of us were moving out, nor had any contact with that agent, meaning this estate agent just put that sign there without any consent. Just free and false advertising for them. Unethical & misleading. Avoid.

Melissa · 29 July 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 2/5

Google

We viewed a property on Vassal Road SW9 with Alex Neil estate agents. I wouldn't usually leave a review of an agent based on one viewing but it was so bad I felt I had to. The telephone manner of the agent was unprofessional; shouting down the phone to be heard over the loud house music playing in the office. The property itself was a joke and nothing like the photos. This would have been understandable if priced accordingly. The agent clearly had no idea about the construction of a building. A general understanding of buildings, their construction and maintenance should be a prerequisite for a professional selling a property considered by them to be worth £525k. Instead he just lied and made up facts. He told us, completely inaccurately, that the massive crack in the plaster on the stairs was there because it was irreparable; that the reason why the floor was uneven was because the builders ran out of concrete (even though it was obviously a suspended timber floor); and then said the bucket catching water dripping from the ceiling of the bedroom was due to condensation! I'm giving two stars on the basis that it was the sellers that insisted the property be marketed at £525k.

Amy · 29 July 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 1/5

Google

Warning to fellow landlords, Beware of this very greedy estate agents. I instructed them to find tenants for my property. They send you pages and pages of small print terms and conditions which you have to agree to to complete the paperwork. What you are agreeing to is that if your tenants decide to stay on, then AlexNeil will ask you for their commission for the new period otherwise they will descend on you like a ton of bricks and threaten you with legal action if you do not pay. Other decent estate agents in the area will charge you commission for tenant finding for the initial contract period and that’s it. I would never use them again. You have been warned

Wafik · 29 July 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

I owe a massive thank you for Alex Neil team from South East London for helping me find my first home. Augusta helped me throughout the process, she was very patient and showed me more properties until I found my one to be!! Thank you Sara as well for answering me all the questions I had. You are the best ladies!!!

Auto · 20 July 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 4/5

Google

Professional service received from start to finish

Roberta · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

Very pleased with their service and would use Alex Neil again

Luca · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

Superb from Alex neil ! Maciej was Fantastic

Evans · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

Very please with the service provided by Alex Neil at Canary Wharf office. Extremely helpful and would recommend them

Stefanie · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

I have found the perfect flat. It was a pleasure working with Maciej and Harry. They helped me settle in Canary Wharf

Jonathan · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

It was a pleasure working with Maciej and Stuart, they have helped me secure a lovely property in Poplar

Guy · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

Due to Harry and Stuart's professional service, I have now moved in to a lovely apartment in Canary Wharf.

Hayley · 17 July 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 1/5

Google

Horrible attitude! I call to enquire about a flat and I felt like a was begging. I could not go thru the whole conversation, had to stop her.

Dorleta · 9 June 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 1/5

Google

They screwed me out of my deposit. The only highlight -Sara was wonderful! She should really move to a better job! They deducted funds that should have been deducted by the previous tenant. They fixed only a few things which were promised in the beginning and charged me for the rest. They didn't care at all that it was documented how much had been broken when I went in. NEVER use them, EVER.

Stacey · 24 May 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 1/5

Google

I had a booked and confirmed (Via Email) appointment to view a property in Bermondsey. After no one turning up I rang the office to discover the viewing had been cancelled due to the property being let, which is the first I heard. Waste of my afternoon.

James · 18 April 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 5/5

Google

There is not a high enough commendation I could make to Michelle and the team at Alex Neil, Canary Wharf, for the outstanding work done on the purchase of my first property. It was a very complicated transaction, but ultimately the successful completion has been down to Michelle. Had it not been for her tenacity, acumen and good judgment I don’t believe that we would have succeeded in making the purchase. Throughout the process, I have been hugely impressed by her insight, discernment and handling of very complex matters. As a first-time buyer, the process was completely new to me, but I felt that Michelle listened and understood my situation, and worked as hard as possible to get things resolved at every step. It has been a complicated road and she has had many parties, personalities, and pressures to manage which was done phenomenally - the outcome speaks for itself. I am so grateful to have had Michelle leading this transaction - what an indispensable asset to the business! Thank you for helping my dream of buying my first property a reality!

Kate · 18 April 2020 · Alex Neil Estate Agents Canary Wharf & Docklands

★★★★★ 1/5

Google

I've been trying to ask Alex Neil to stop calling and emailing me when I told them I am not interested in buying or selling with them, but had no success. I felt harassed by them for days until I had to block both their email addresses and their phone number. So unprofessional.

Ritta · 9 March 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

I highly recommend the agents Sara and Tommaso. They were really helpful and tried really hard to find us the right property. Thank you

Chandra · 9 March 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

Sara has been super helpful with our property search. She presented us with many options and she was very honest. As first time buyers this process was really stressful but Sara was always available to help us through this with answering our questions. Overall a very good experience and I would recommend Sara to anyone looking to buy a home..

Joseph · 24 February 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

Sara has been truly amazing to help us to purchase the property we wanted. She took time to find a flat that would suit us, there was no rush or pressure and she was very understanding with our budget and needs. We found her to be straightforward, friendly and very responsive; she always answered calls and emails very promptly. Thank you very much

Ginevra · 24 February 2020 · Alex Neil Estate Agents Rotherhithe & Canada Water

★★★★★ 5/5

Google

Superb service provided by Maciej from Alex neil. Very happy with every details and information passed onto me as i was a first time buyer.

Serbert · 18 February 2020 · Alex Neil Estate Agents Canary Wharf & Docklands