Trusted Agent profile · Greater London
Verified
★★★★★
1,017 reviews across 2 offices and 4 platforms
Alex Neil Estate Agents has two offices, in Canary Wharf and Rotherhithe (Greater London). Together they have 1,017 reviews on four platforms, rated 4.4 out of 5 overall.
763
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
190
Reviews on Trustpilot
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read all 2 from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 3 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 6 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 10 from tenants
Alex Neil Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 763 reviews on Google only. Show every review
5/5
GoogleSara was great.. she excelled in terms of speed, efficiency and general good manner. I would highly recommend her and the team in South London
Dear Corina. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleOne of the best agents I dealt with. Rafael arrange the viewing for us, arrived in time and very polite. Sara negotiated the offer we placed which was accepted whitin a day. Great overall
Dear Arancha Munoz, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRenata is such a lovely lady! She Understood my needs and recommended some great properties! I’m grateful that she was carefully listening and she is took the time to send me what I want to see. Really recommend her!
Dear Richie. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRafael and Sara from the Canada Water branch were really helpful in assisting me with buying my first flat. They were quick to respond to viewings requests, called up to check in beforehand and was always on time. Very knowledgeable
Dear Andreas, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleSara and Tom are extremely professional, knowledgeable, enthusiastic & charming. They worked really hard on our behalf, gave great advice, were always on time and made the whole process enjoyable. They were positive throughout, really knew what they were doing & reported back to us weekly. Thanks to the whole team.
Dear Prachi. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleAmazing experience and will use again in the future. Great professional service and proactive!
5/5
GoogleProfessional and a very experienced team. Been letting my property for me for four years and not one complaint!!
5/5
GoogleVery happy tenant!! Had a great experience and deserved 5 stars for this agent and Bora
5/5
GoogleGoodie answered all my questions and was extremely honest and helpful throughout. I will definitely be using Alex Neil again!!!!PositiveResponsiveness
5/5
GoogleI have used Alex Neil before as a tenant and was really impressed. In the years i have rented i have never come across a better property management. Fantastic service!!
5/5
Googlethe team at Alex Neil Bow have managed my small portfolio for me for nearly 20 years now. They have always found me new tenants very quickly so that I have no void periods. Their property management dept is extremely efficient and basically sort out any problems for me so that I don't need to. Alex Neil have also sold a number of properties for me over the years including one very recently. they secured an excellent purchase price for me and dealt with solicitors on both sides all the way through to completion. I cant recommend them highly enough.
5/5
GoogleSufaida was extremely professional and attentive.
Dear Adriano. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery responsive and professional service from Harry and Maciej !
Dear Lorenzo, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej and Hannah did a fantasic job finding me my property in Canary wharf. Coming from Hong kong it wasnt the easiest.
Dear John, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleHannah and the team we great to work with, will be using again.
Dear Josh, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSuperB Service provided by the Canary wharf branch, Harry and Maciej did a great job.
Dear Rewtor, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleI was extremely pleased with the service provided by Hannah and Maciej ! Super happy with there hard work
Dear Chester, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSuperb Service from Maciej and Harry ! All the way from taking photo to going under offer i was pleased with the service !
Dear Thomas, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery impressive service by Maciej and Harry. I was very pleased with the responsiveness and professionalism provided.
Dear Hanni, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat experience with Hannah and the Alex Neil team, very helpful, closely worked with for some time, speed sale, will be using again in the future
Dear Jennifer, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleWorking with Hannah has been a breeze from the start, her professionalism throughout has been impeccable, she really has found us our dream home. Hopefully we will not need to use her again but would highly recommend.
Dear Sophie, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleVery professional service from Maciej and Harry in the Canary Wharf Branch. Managed to find me a buyer very quickly.
Dear Thiago, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRating only, no written review.
Dear Carmen-Alexandra, Thank you for leaving this 5* Rating, we were very pleased to see it. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleBest agent I deal with Sara and Augusta in particular
Dear Ajay, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Canary Wharf has the most, with 667 reviews rated 4.4 out of 5, followed by Rotherhithe with 371.
The two Alex Neil Estate Agents offices, by town:
3 reviews from buyers, rated 4.3 out of 5 on average. For example, Visha wrote: "Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
10 reviews from tenants, rated 4.4 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards, Canary Wharf won Gold and Rotherhithe won Gold.
