Trusted Agent profile · Greater London
Verified
★★★★★
1,017 reviews across 2 offices and 4 platforms
Alex Neil Estate Agents has two offices, in Canary Wharf and Rotherhithe (Greater London). Together they have 1,017 reviews on four platforms, rated 4.4 out of 5 overall.
763
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
190
Reviews on Trustpilot
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read all 2 from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 3 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 6 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 10 from tenants
Alex Neil Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 763 reviews on Google only. Show every review
5/5
GoogleStuart was very patient, concise and knowledgeable when showing us around the property. He made a stressful and difficult experience a lot easier for us and we'd recommend him to anyone else to to rent a property.
Dear Jenny. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleThank you to Maciej and Harry I found my dream property ! Pleased with everything
Dear Donny. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleAmazing work from Maciej And Stuart ! Helped me market my property and find me the dream property for rental.
Dear Johnny. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery happy with the service provided by Maciej and Hannah ! From taking photos of my property all the way to completing
Dear Poppy G. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleAmazing experience, booked a valuation within 24h ! Maciej and Harry managed to get me under offer in under a week ! Very happy with the standards of this company
Dear Gloria. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleHannah was very tentative and professional throughout. Magic conducted many viewings which lead to the sale of our house. Highly recommend Alex Neil!
Dear Spencer, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI recently rented my property out with Alex Neil, no hassle, quick process. Would highly recommend Hannah, Magic and the team!
Dear Jen. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat experience, sold my property, Hannah with the viewings and Harry with the deal. Very happy!
Dear Kate, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleI would like to say a big thank you to Stuart and Harry for their professionalism, and speedy service in finding me the perfect tenant for my property. I instructed another Agent and wasn't happy with their service, I can't fault Alex Neil's Team. Will be using them again and would highly recommend them.
Dear Richard. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleFound my prefect flat with Alex Neil, Looking for a couple of weeks with Hannah, thank you so much. Also to Stuart for helping us out!
Dear Leah, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleI can't praise the staff at Alex Neil enough. In my experience they are professional yet friendly. Nothing is too much for them or any question too small. I would recommend Harry and Stuart and the Canary Wharf Team to any prospective client.
Dear Mohammed. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI have used Alex Neil as a letting agent for a number of years, they have always been very professional and helpful. Stuart and Magic are very friendly and have always given me good advice regarding my property and found good tenants.
Dear Daniel. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleCouldn’t of asked for a better agent to help me find my dream house. Hannah, Stuart and the team are the best! Keep up the good work guys
Dear Alex, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleHannah and Stuart have helped me so much the last month. Since moving to London I was struggling to find a place to live, but with the help of the team I found my perfect place. Thank you so much guys
Dear Max. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleThe team at Alex Neil were terrific, helped me from the best start when looking for a property, to finally finding my dream home. Hannah was available and very flexible when arranging viewings and Magic was very transparent and helpful. Will recommend to anyone
Dear Jin. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI had the pleasure of dealing with Sara and Augusta. Would absolutely recommend them and advice anyone looking for a property to listen to their advice, an outstanding service!
Dear Samuel. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSold my house through Alex Neil Excellent service received from Matteo and Sara who helped with the whole process from valuation to offer and exchange. Would highly recommend them
Dear Ming Yuan Lim, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleThank you Sara and Augusta . Thank you for finding me my perfect home
Dear Luiz Sousa, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
Googlegreat customer service received by Sara and the team. will definitely recommend
Dear Karina. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI wanted to express my appreciation to Sara and Tom. They were absolutely amazing in ensuring any delays and obstacles was quickly resolved. I would highly recommend Alex Neil to anyone looking to buy their home.
Dear Sofia. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRenata helped me with looking for a house . She’s soooo nice and always professional. Lovely yo work with her
Dear Marinoaia Andra Mihaela, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleSara has been great from beginning to end. She knew exactly what I was looking for. I want to thanks Rabeya too that helped me with the reference process
Dear Cesar. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleCompletely different experience from my last ones always had a bad experience on house hunting and Sara made it all super easy, she was helpful and responsive anytime I've texted her about the property. I will certainly use her help in the future in case of moving out again :) Thank you
Dear Ethan, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleCan I just take a moment to say Thank you to Renatta? She was so helpful and offered so much support in looking for a property! 100% recommend.
Dear Ciprian Alupei, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Canary Wharf has the most, with 667 reviews rated 4.4 out of 5, followed by Rotherhithe with 371.
The two Alex Neil Estate Agents offices, by town:
3 reviews from buyers, rated 4.3 out of 5 on average. For example, Visha wrote: "Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
10 reviews from tenants, rated 4.4 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards, Canary Wharf won Gold and Rotherhithe won Gold.
