Trusted Agent profile
★★★★★
442 reviews across 3 offices and 2 platforms
Aldreds - Stalham has three offices, in Gorleston-on-Sea and Stalham (two offices). Together they have 442 reviews on two platforms, rated 4.9 out of 5 overall.
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Aldreds - Stalham's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Aldreds - Stalham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service. Professional and competent. Always kept us updated with developments. The agent and staff demonstrated a good understanding of the market and provided sound advice throughout. Strongly recommended.
Thank you very much for your kind review Andy, we really do appreciate it! We are delighted with the successful sale and we wish you and your family all the best for the future, kind regards, Paul
5/5
GoogleThank you Paul and the Stalham staff. Aldreds service was friendly, caring, thoughtful and above all sold the property within three days of advertising it. Good old fashioned service, which is a huge step above the norm of today. I highly recommend them.
Thank you Mr & Mrs Taylor, we really appreciate your kind review. best wishes, Paul & the team
5/5
GoogleMy family used Aldred's Stalham branch to sell a property and the whole experience was excellent. They were very professional and empathetic in difficult circumstances . Responsive, quick with updates and friendly, we do not hesitate to recommend the Stalham team!
Dear Deborah, thank you very much for the lovely review, we are very grateful! Best wishes, from us all at the Stalham branch.
5/5
GoogleI bought, let and sold my property through Aldreds. Very happy with the service I received. Aldreds kept me informed at each stage and I didn't have chase the estate agent for information. They also managed the letting of my property. Again all issues were resolved by Aldreds very promplty.
Thank you very much for the nice review, we are delighted that you were happy with our services. Best wishes, Paul Lambert
5/5
GoogleEveryone at the Stalham branch from first enquiry to completion of sale did a great job. Due to complicated legal matters, the sale took far longer than it should have. This was entirely beyond Aldreds’ control and they did everything they could to make it happen. They did so with patience and grace and kept me informed every step of the way. I chose them based on Paul’s local experience in valuing the house and also because they visited it weekly for me to satisfy insurance company requirements, saving us a forty mile round trip once a week and bucketloads of our sanity. This went on many months more than any of us expected, but they cheerfully continued, for which I am eternally grateful. I heartily recommend them.
Dear Carole, Thank you so much for leaving us a nice review. We are so glad to finally reach a conclusion of the sale we we wish you all the best for the future. Kind regards, Paul Lambert
5/5
GoogleRating only, no written review.
5/5
GoogleThank you Paul and the Stalham staff. Aldreds service was friendly, caring, thoughtful and above all sold the property within three days of advertising it. Good old fashioned service, which is a huge step above the norm of today. I highly recommend them.
Thank you Mr & Mrs Taylor, we really appreciate your kind review. best wishes, Paul & the team
5/5
GoogleA good local estate agent, on the ball, always ready to help with anything required.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review, it's much appreciated. We hope you are enjoying your new home and we look forward to seeing the end result of all your planned works! Kind regards, Paul
5/5
GoogleA good local estate agent, on the ball, always ready to help with anything required.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review, it's much appreciated. We hope you are enjoying your new home and we look forward to seeing the end result of all your planned works! Kind regards, Paul
5/5
GoogleExcellent agents, friendly and supportive, KatePositiveResponsiveness, Quality, Professionalism
Thank you very much for your kind review, it is much appreciated!
5/5
GoogleAlways helpful,friendly, nothing too much trouble clearly explain details.PositiveProfessionalism
Dear Mrs Martin, Thank you very much for your review, we all really appreciate the positive feedback and we all hope to be able to assist you again in future, if required. Kind regards, Paul
5/5
GoogleA good local estate agent, on the ball, always ready to help with anything required.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review, it's much appreciated. We hope you are enjoying your new home and we look forward to seeing the end result of all your planned works! Kind regards, Paul
5/5
GoogleExcellent service and excellent communication skills would like to recommend to anyone looking to buy a home in the area.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review, it is much appreciated! We all hope you are enjoying your lovely new home. Kind regards, Paul
5/5
GoogleA great team, friendly, polite, very responsive. I will definitely use them again.PositiveResponsiveness, Professionalism
Thank you very much for your kind review of our team, we were delighted to assist you with your purchase and we hope you are enjoying your new property! Kind regards, Paul Lambert
5/5
GoogleGreat service, really friendly staff. Could not recommend enough. Were a great help selling my late parents home.PositiveQuality
Hi Jo, thank you for your great review, it's much appreciated! We were very pleased to assist you with the sale and we wish you all the best for the future. Kind regards, Paul Lambert
5/5
GoogleVery friendly, professional and responsive staff, kept me abreast of progress and were always timely in their responses and with paperwork. A pleasure to work with!PositiveResponsiveness, Professionalism
Thank you very much for your kind review, we really appreciate it! We all hope you enjoy your new home! Kind regards, Paul Lambert
5/5
GoogleExcellent service from the whole team at Stalham Aldreds. Professional from start to finish, very proactive and thorough, highly recommendPositiveQuality, Professionalism
Thanks for your kind review Ian, its much appreciated. It was a pleasure to help get you moved and we all hope that you're enjoying your new home! Kind regards, Paul Lambert
5/5
GoogleI found the whole experience of the property sale was well executed from start to finish and good feedback along the route. All completed without drama and a quick sale. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Atherley, Thank you for your kind review, it is much appreciated. We are delighted that we were able to get your sale completed nice and promptly and we wish you all the best for the future. Kind regards, Paul Lambert
5/5
GoogleThank you very much for the professional service we received when selling my mother's house. The care and attention to detail was second to none. Thanks again. Martyn and JanetPositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review - it is really appreciated by us all. It was a pleasure to assist you with the sale of the property and we all wish you both well for the future. Kind regards, Paul Lambert
5/5
GooglePeppa and all the staff at Aldreds Stalham were excellent, always helpful and quick to respond. Credit to Stalham and Norfolk would definitely like deal with Aldreds again.PositiveResponsiveness, Quality, Professionalism
Dear Mr Williams, Thank you for your kind review of our Stalham office team, it is much appreciated. Best regards, Paul Lambert Director
5/5
GoogleVery professional service recieved from all at the Stalham branch, from viewing through to completion. Even though our transaction was very frustrating for all involved and took a long time, Peppa and her team have aways kept us informed of the progress. Would highly reccomend and will definately be using them in the future.PositiveResponsiveness, Professionalism
Dear Mrs Mackellow, Thank you very much for your kind review of the services provided by Peppa and the team at our Stalham office. They all work very hard to progress peoples purchases and are always delighted to get such positive feedback. We all hope you enjoy your new property! Kind regards, Paul Lambert - Director.
5/5
GoogleAldreds have been absolutely fantastic whilst my partner and I purchased our first ever home. They were happy to answer any questions we had and talked us through the process! I highly recommend purchasing your home through Aldreds!PositiveResponsiveness, Professionalism
Dear Taylor, Thank you for your great review, it was a pleasure to help you with your purchase and we all hope you both enjoy your new home! Kind regards, Paul Lambert
5/5
GoogleI just wanted to say how great Aldreds STALHAM branch are. Paul, Tracey, Peppa and everyone else on the team were friendly and professional at all times. I was kept updated every step of the way whilst selling my mothers home, in what was a very long and drawn out process starting before and continuing throughout the pandemic which obviously made things more difficult than usual. Nothing was too much trouble. With reference to the 1* review posted by our buyer, I take offence at being described as vexatious, a complete untruth. I was informed by Aldreds and my solicitor about all aspects of the conveyancing process, contrary to what has been written in this review. I think the fact that Aldreds handled my mother and fathers house purchase back in 2001 and sale 20 years later in 2021 shows what a great estate agency they are. Please don’t take any notice of the 1* review. Their longevity says it all!PositiveResponsiveness, Professionalism
Dear Mrs Gathercole-Sims, Thank you very much for your kind review, it is very much appreciated! We are all so glad to finally get your mother moved and settled and we hope you are both well and she is enjoying her new home. Kind regards, Paul
1/5
GoogleI hesitated to review this company, because I just have nothing good to say. I am quick to praise great service and have been through the conveyancing process several times, so know what to expect. From the outset, this estate agency had a strange attitude. The person who showed us round told us that she wanted the property herself, but decided to "let us have it" and she was not joking. They left us, unsupervised at an elderly person's home, on 2 separate occasions and they treated us throughout, as though we were a nuisance, rather than a customer. It was almost like a "blame defence" whenever we spoke to them, no matter how polite or kind we were. The agent failed to follow up on sale progress, until prompted, even after a 7 week delay in proceedings. They did nothing to encourage smooth relations between us and their vexatious client and they did not keep their own client informed about the conveyancing process, because she did not understand how the transfer of funds worked, even up to completion of the transaction. Aldreds made everything more complicated than it needed to be. They were condescending and downright rude at times. Our feedback to them regarding their professionalism went unheeded and therefore I could never recommend them to any of my friends or family and I do not recommend them to sellers at all.NegativeProfessionalism
Dear Mrs Pendered, We are very sorry to receive this disappointing review after what was clearly a very drawn out, stressful and frustrating process for all concerned. As always, we review challenging circumstances and look to see how we can learn from them and try to avoid repeat experiences for us, our clients and their buyers. Regretfully, as agents we can only have limited control of the situation at times, with many other parties in the moving process. This is particularly the case when there are large and changing sales chains involved, as was there was in this instance. Fortunately, we all finally managed to reach a successful conclusion in the end and our client was very pleased and grateful for the service that we provided her with. We wish you all the very best in your new home. Regards, Paul Lambert MNAEA - Director.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gorleston-on-Sea has the most, with 172 reviews rated 4.9 out of 5, followed by Stalham (55 High Street) with 166.
The three Aldreds - Stalham offices, by town:
Yes. In The Trusted Agent 2026 awards: Aldreds - Stalham, Stalham won Trusted Agent.
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