Trusted Agent profile

Aldreds estate agents in Gorleston-on-Sea and Stalham

4.9

★★★★★ Excellent

442 reviews across 3 offices and 2 platforms

Aldreds has three offices, in Gorleston-on-Sea and Stalham (two offices). Together they have 442 reviews on two platforms, rated 4.9 out of 5 overall.

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4.9 / 5

390

Reviews on Google

All 3 offices

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52

Reviews on allAgents

All 3 offices

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Our offices

Aldreds's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Aldreds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Aldreds office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was the buyer in this transaction. I tend to hold quite a dim view of estate agents in general, and I've dealt with a lot. Aldreds of Stalham is undoubtedly the exception to the rule. When Paul conducted the viewing, he was upfront and honest. I haven't got a word I can say wrong about them. The office has consistently been friendly and professional, dealing with both sides and their solicitors and making the whole experience much smoother. I'm very grateful for all their help and assistance.PositiveResponsiveness, Quality, Professionalism

Jason · 28 August 2021 · Aldreds Stalham

Agent replied · 31 May 2023

Thank you very much for your review, we all really appreciate the positive feedback and hope you enjoy your new property! Kind regards, Paul Lambert

5/5

Google

I’ve often wondered what agents do to earn their fee. I wonder no more! The Stalham team at Aldreds have been incredible throughout the sale of my house. My sale has not been within issue (not to do with Aldreds!) and Aldreds have helped me to navigate through each hurdle. They’ve been approachable, professional and really nice to deal with through the whole process. I’m really grateful to have had them as my agent.PositiveResponsiveness, Professionalism

Daniel · 28 August 2021 · Aldreds Stalham

Agent replied · 31 May 2023

Thank you for your great review Daniel, it's much appreciated. We're all really delighted to get your sale over the line and we hope that you and your family enjoy settling into your new home soon. Kind regards, Paul

5/5

Google

The team at Aldreds Stalham are the best estate agents I've ever come across. They are extremely competent, efficient, friendly and responsive. They made my property transaction considerably less fraught than it might have been. I thoroughly recommend them.PositiveResponsiveness, Professionalism

Fran · 28 August 2021 · Aldreds Stalham

Agent replied · 31 May 2023

Thank you Fran, for your kind review. The team are always delighted to receive such positive feedback! We all hope you enjoy your new home! Kind regards, Paul Lambert

5/5

Google

Thanks to Paul and the Stalham team for an incredible service, from point of valuation through to sale - all within a short space of time. Unlike many Estate Agents, Aldreds were honest and transparent throughout. Every moment of my experience was pleasant and that’s because they managed my expectations from Day 1. I’ll now always recommend friends & family to sell their property with Aldreds. Thanks again!!PositiveResponsiveness, Quality, Professionalism, Value

David · 28 August 2021 · Aldreds Stalham

5/5

Google

Excellent agents, friendly and supportive, KatePositiveResponsiveness, Quality, Professionalism

Creative · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you very much for your kind review, it is much appreciated!

5/5

Google

A good local estate agent, on the ball, always ready to help with anything required.PositiveResponsiveness, Quality, Professionalism, Value

Russell · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you very much for your kind review, it's much appreciated. We hope you are enjoying your new home and we look forward to seeing the end result of all your planned works! Kind regards, Paul

5/5

Google

Excellent service and excellent communication skills would like to recommend to anyone looking to buy a home in the area.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you very much for your kind review, it is much appreciated! We all hope you are enjoying your lovely new home. Kind regards, Paul

5/5

Google

Great service, really friendly staff. Could not recommend enough. Were a great help selling my late parents home.PositiveQuality

Jo · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Hi Jo, thank you for your great review, it's much appreciated! We were very pleased to assist you with the sale and we wish you all the best for the future. Kind regards, Paul Lambert

5/5

Google

Excellent service from the whole team at Stalham Aldreds. Professional from start to finish, very proactive and thorough, highly recommendPositiveQuality, Professionalism

Ian · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thanks for your kind review Ian, its much appreciated. It was a pleasure to help get you moved and we all hope that you're enjoying your new home! Kind regards, Paul Lambert

5/5

Google

Very friendly, professional and responsive staff, kept me abreast of progress and were always timely in their responses and with paperwork. A pleasure to work with!PositiveResponsiveness, Professionalism

Samantha · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you very much for your kind review, we really appreciate it! We all hope you enjoy your new home! Kind regards, Paul Lambert

5/5

Google

I found the whole experience of the property sale was well executed from start to finish and good feedback along the route. All completed without drama and a quick sale. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Dear Mr Atherley, Thank you for your kind review, it is much appreciated. We are delighted that we were able to get your sale completed nice and promptly and we wish you all the best for the future. Kind regards, Paul Lambert

5/5

Google

Very professional service recieved from all at the Stalham branch, from viewing through to completion. Even though our transaction was very frustrating for all involved and took a long time, Peppa and her team have aways kept us informed of the progress. Would highly reccomend and will definately be using them in the future.PositiveResponsiveness, Professionalism

Wendy · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Dear Mrs Mackellow, Thank you very much for your kind review of the services provided by Peppa and the team at our Stalham office. They all work very hard to progress peoples purchases and are always delighted to get such positive feedback. We all hope you enjoy your new property! Kind regards, Paul Lambert - Director.

5/5

Google

Aldreds have been absolutely fantastic whilst my partner and I purchased our first ever home. They were happy to answer any questions we had and talked us through the process! I highly recommend purchasing your home through Aldreds!PositiveResponsiveness, Professionalism

Taylor · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Dear Taylor, Thank you for your great review, it was a pleasure to help you with your purchase and we all hope you both enjoy your new home! Kind regards, Paul Lambert

1/5

Google

I hesitated to review this company, because I just have nothing good to say. I am quick to praise great service and have been through the conveyancing process several times, so know what to expect. From the outset, this estate agency had a strange attitude. The person who showed us round told us that she wanted the property herself, but decided to "let us have it" and she was not joking. They left us, unsupervised at an elderly person's home, on 2 separate occasions and they treated us throughout, as though we were a nuisance, rather than a customer. It was almost like a "blame defence" whenever we spoke to them, no matter how polite or kind we were. The agent failed to follow up on sale progress, until prompted, even after a 7 week delay in proceedings. They did nothing to encourage smooth relations between us and their vexatious client and they did not keep their own client informed about the conveyancing process, because she did not understand how the transfer of funds worked, even up to completion of the transaction. Aldreds made everything more complicated than it needed to be. They were condescending and downright rude at times. Our feedback to them regarding their professionalism went unheeded and therefore I could never recommend them to any of my friends or family and I do not recommend them to sellers at all.NegativeProfessionalism

Elisa · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Dear Mrs Pendered, We are very sorry to receive this disappointing review after what was clearly a very drawn out, stressful and frustrating process for all concerned. As always, we review challenging circumstances and look to see how we can learn from them and try to avoid repeat experiences for us, our clients and their buyers. Regretfully, as agents we can only have limited control of the situation at times, with many other parties in the moving process. This is particularly the case when there are large and changing sales chains involved, as was there was in this instance. Fortunately, we all finally managed to reach a successful conclusion in the end and our client was very pleased and grateful for the service that we provided her with. We wish you all the very best in your new home. Regards, Paul Lambert MNAEA - Director.

5/5

Google

I’ve often wondered what agents do to earn their fee. I wonder no more! The Stalham team at Aldreds have been incredible throughout the sale of my house. My sale has not been within issue (not to do with Aldreds!) and Aldreds have helped me to navigate through each hurdle. They’ve been approachable, professional and really nice to deal with through the whole process. I’m really grateful to have had them as my agent.PositiveResponsiveness, Professionalism

Daniel · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you for your great review Daniel, it's much appreciated. We're all really delighted to get your sale over the line and we hope that you and your family enjoy settling into your new home soon. Kind regards, Paul

5/5

Google

I was the buyer in this transaction. I tend to hold quite a dim view of estate agents in general, and I've dealt with a lot. Aldreds of Stalham is undoubtedly the exception to the rule. When Paul conducted the viewing, he was upfront and honest. I haven't got a word I can say wrong about them. The office has consistently been friendly and professional, dealing with both sides and their solicitors and making the whole experience much smoother. I'm very grateful for all their help and assistance.PositiveResponsiveness, Quality, Professionalism

Jason · 26 August 2021 · Aldreds Stalham (55 High Street)

Agent replied · 12 June 2024

Thank you very much for your review, we all really appreciate the positive feedback and hope you enjoy your new property! Kind regards, Paul Lambert

5/5

Google

Beatrix was brilliant and nothing was to much trouble for her. She kept me informed every step of the way and was so professional….PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

Thoroughly proffessional approach to selling and buying property .Pleasant to deal with at all levels ,would recommend highly, special mention for Beatrix for her determination to get things done .PositiveProfessionalism

Andrew · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

We found Aldred's very helpful and professional through out the sale and purchase of our new property.we dealt mostly with Beatrix who was always friendly over the phone.we would recommend Aldred's to any one considering moving home .PositiveResponsiveness, Quality, Professionalism, Value

ROSS · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

I highly recommend Melissa who was key in pushing my problematic purchase to completion. Without her tenacity I'm not certain whether it would have gone through. Excellent service.PositiveProfessionalism

Julia · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

I've had a positive experience. Good response to queries, friendly and knowledgeable. I found that calls were returned when promised. Very pleased with the service and happy to have my new home.PositiveResponsiveness, Professionalism

Ryan · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

Brilliant experience with Aldreds helping us though a difficult move. From the start the team were friendly, professional & response. Can’t recommend them enough. Wish all estate agents were like this. Well done Team Aldreds!PositiveResponsiveness, Quality, Professionalism, Value

Fredwards · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

Aldreds in Gorleston have done an amazing job in selling our property. A fantastic team from start to finish. We felt thoroughly supported throughout the process, with members of the team going above and beyond our expectations with regards to communication, this was much appreciated during the uncertainty of the covid-19 pandemic where restrictions were imposed. They ensured everything ran smoothly and safely with viewings and in progressing our sale. I highly recommend this team for all your property management needs. Special thanks to Melissa who was an absolute star throughout, but especially during a difficult patch with our purchase of a property up with another estate agent, I’m sure I would have thrown in the towel if it wasn’t for her unwavering support and kindness, seeming to know exactly when I needed a phone call to keep me going. Thanks also to Beatrix for getting us efficiently to completion. Thanks Aldreds you did good.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 24 August 2021 · Aldreds Gorleston-on-Sea

5/5

Google

Rating only, no written review.

Ruth · 6 July 2021 · Aldreds Stalham

Agent replied · 6 July 2023

Dear Mrs Butcher, Thank you very much for you review rating of our services, it is much appreciated. Kind regards, Paul Lambert

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Aldreds

Which Aldreds office has the most reviews?

Gorleston-on-Sea has the most, with 172 reviews rated 4.9 out of 5, followed by Stalham with 166.

Where are the Aldreds offices?

The three Aldreds offices, by town:

Has Aldreds won any awards?

Yes. In The Trusted Agent 2026 awards, Stalham won Trusted Agent.

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Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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