Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was the buyer in this transaction.
I tend to hold quite a dim view of estate agents in general, and I've dealt with a lot. Aldreds of Stalham is undoubtedly the exception to the rule. When Paul conducted the viewing, he was upfront and honest. I haven't got a word I can say wrong about them.
The office has consistently been friendly and professional, dealing with both sides and their solicitors and making the whole experience much smoother. I'm very grateful for all their help and assistance.PositiveResponsiveness, Quality, Professionalism
Jason · 28 August 2021 · Aldreds Stalham
Agent replied · 31 May 2023
Thank you very much for your review, we all really appreciate the positive feedback and hope you enjoy your new property! Kind regards, Paul Lambert
★★★★★ 5/5
GoogleI’ve often wondered what agents do to earn their fee. I wonder no more!
The Stalham team at Aldreds have been incredible throughout the sale of my house. My sale has not been within issue (not to do with Aldreds!) and Aldreds have helped me to navigate through each hurdle. They’ve been approachable, professional and really nice to deal with through the whole process.
I’m really grateful to have had them as my agent.PositiveResponsiveness, Professionalism
Daniel · 28 August 2021 · Aldreds Stalham
Agent replied · 31 May 2023
Thank you for your great review Daniel, it's much appreciated. We're all really delighted to get your sale over the line and we hope that you and your family enjoy settling into your new home soon. Kind regards, Paul
★★★★★ 5/5
GoogleThe team at Aldreds Stalham are the best estate agents I've ever come across. They are extremely competent, efficient, friendly and responsive. They made my property transaction considerably less fraught than it might have been. I thoroughly recommend them.PositiveResponsiveness, Professionalism
Fran · 28 August 2021 · Aldreds Stalham
Agent replied · 31 May 2023
Thank you Fran, for your kind review. The team are always delighted to receive such positive feedback! We all hope you enjoy your new home!
Kind regards, Paul Lambert
★★★★★ 5/5
GoogleThanks to Paul and the Stalham team for an incredible service, from point of valuation through to sale - all within a short space of time.
Unlike many Estate Agents, Aldreds were honest and transparent throughout. Every moment of my experience was pleasant and that’s because they managed my expectations from Day 1.
I’ll now always recommend friends & family to sell their property with Aldreds.
Thanks again!!PositiveResponsiveness, Quality, Professionalism, Value
David · 28 August 2021 · Aldreds Stalham
★★★★★ 5/5
GoogleExcellent agents, friendly and supportive, KatePositiveResponsiveness, Quality, Professionalism
Creative · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you very much for your kind review, it is much appreciated!
★★★★★ 5/5
GoogleA good local estate agent, on the ball, always ready to help with anything required.PositiveResponsiveness, Quality, Professionalism, Value
Russell · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you very much for your kind review, it's much appreciated. We hope you are enjoying your new home and we look forward to seeing the end result of all your planned works! Kind regards, Paul
★★★★★ 5/5
GoogleExcellent service and excellent communication skills would like to recommend to anyone looking to buy a home in the area.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you very much for your kind review, it is much appreciated! We all hope you are enjoying your lovely new home. Kind regards, Paul
★★★★★ 5/5
GoogleGreat service, really friendly staff. Could not recommend enough. Were a great help selling my late parents home.PositiveQuality
Jo · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Hi Jo, thank you for your great review, it's much appreciated! We were very pleased to assist you with the sale and we wish you all the best for the future. Kind regards, Paul Lambert
★★★★★ 5/5
GoogleExcellent service from the whole team at Stalham Aldreds. Professional from start to finish, very proactive and thorough, highly recommendPositiveQuality, Professionalism
Ian · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thanks for your kind review Ian, its much appreciated. It was a pleasure to help get you moved and we all hope that you're enjoying your new home!
Kind regards,
Paul Lambert
★★★★★ 5/5
GoogleVery friendly, professional and responsive staff, kept me abreast of progress and were always timely in their responses and with paperwork. A pleasure to work with!PositiveResponsiveness, Professionalism
Samantha · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you very much for your kind review, we really appreciate it! We all hope you enjoy your new home! Kind regards, Paul Lambert
★★★★★ 5/5
GoogleI found the whole experience of the property sale was well executed from start to finish and good feedback along the route. All completed without drama and a quick sale. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Dear Mr Atherley, Thank you for your kind review, it is much appreciated. We are delighted that we were able to get your sale completed nice and promptly and we wish you all the best for the future. Kind regards, Paul Lambert
★★★★★ 5/5
GoogleVery professional service recieved from all at the Stalham branch, from viewing through to completion.
Even though our transaction was very frustrating for all involved and took a long time, Peppa and her team have aways kept us informed of the progress.
Would highly reccomend and will definately be using them in the future.PositiveResponsiveness, Professionalism
Wendy · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Dear Mrs Mackellow, Thank you very much for your kind review of the services provided by Peppa and the team at our Stalham office. They all work very hard to progress peoples purchases and are always delighted to get such positive feedback. We all hope you enjoy your new property! Kind regards, Paul Lambert - Director.
★★★★★ 5/5
GoogleAldreds have been absolutely fantastic whilst my partner and I purchased our first ever home. They were happy to answer any questions we had and talked us through the process!
I highly recommend purchasing your home through Aldreds!PositiveResponsiveness, Professionalism
Taylor · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Dear Taylor,
Thank you for your great review, it was a pleasure to help you with your purchase and we all hope you both enjoy your new home!
Kind regards,
Paul Lambert
★★★★★ 1/5
GoogleI hesitated to review this company, because I just have nothing good to say. I am quick to praise great service and have been through the conveyancing process several times, so know what to expect.
From the outset, this estate agency had a strange attitude. The person who showed us round told us that she wanted the property herself, but decided to "let us have it" and she was not joking. They left us, unsupervised at an elderly person's home, on 2 separate occasions and they treated us throughout, as though we were a nuisance, rather than a customer. It was almost like a "blame defence" whenever we spoke to them, no matter how polite or kind we were.
The agent failed to follow up on sale progress, until prompted, even after a 7 week delay in proceedings. They did nothing to encourage smooth relations between us and their vexatious client and they did not keep their own client informed about the conveyancing process, because she did not understand how the transfer of funds worked, even up to completion of the transaction.
Aldreds made everything more complicated than it needed to be. They were condescending and downright rude at times. Our feedback to them regarding their professionalism went unheeded and therefore I could never recommend them to any of my friends or family and I do not recommend them to sellers at all.NegativeProfessionalism
Elisa · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Dear Mrs Pendered, We are very sorry to receive this disappointing review after what was clearly a very drawn out, stressful and frustrating process for all concerned. As always, we review challenging circumstances and look to see how we can learn from them and try to avoid repeat experiences for us, our clients and their buyers. Regretfully, as agents we can only have limited control of the situation at times, with many other parties in the moving process. This is particularly the case when there are large and changing sales chains involved, as was there was in this instance. Fortunately, we all finally managed to reach a successful conclusion in the end and our client was very pleased and grateful for the service that we provided her with. We wish you all the very best in your new home. Regards, Paul Lambert MNAEA - Director.
★★★★★ 5/5
GoogleI’ve often wondered what agents do to earn their fee. I wonder no more!
The Stalham team at Aldreds have been incredible throughout the sale of my house. My sale has not been within issue (not to do with Aldreds!) and Aldreds have helped me to navigate through each hurdle. They’ve been approachable, professional and really nice to deal with through the whole process.
I’m really grateful to have had them as my agent.PositiveResponsiveness, Professionalism
Daniel · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you for your great review Daniel, it's much appreciated. We're all really delighted to get your sale over the line and we hope that you and your family enjoy settling into your new home soon. Kind regards, Paul
★★★★★ 5/5
GoogleI was the buyer in this transaction.
I tend to hold quite a dim view of estate agents in general, and I've dealt with a lot. Aldreds of Stalham is undoubtedly the exception to the rule. When Paul conducted the viewing, he was upfront and honest. I haven't got a word I can say wrong about them.
The office has consistently been friendly and professional, dealing with both sides and their solicitors and making the whole experience much smoother. I'm very grateful for all their help and assistance.PositiveResponsiveness, Quality, Professionalism
Jason · 26 August 2021 · Aldreds Stalham (55 High Street)
Agent replied · 12 June 2024
Thank you very much for your review, we all really appreciate the positive feedback and hope you enjoy your new property! Kind regards, Paul Lambert
★★★★★ 5/5
GoogleBeatrix was brilliant and nothing was to much trouble for her. She kept me informed every step of the way and was so professional….PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleThoroughly proffessional approach to selling and buying property .Pleasant to deal with at all levels ,would recommend highly, special mention for Beatrix for her determination to get things done .PositiveProfessionalism
Andrew · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleWe found Aldred's very helpful and professional through out the sale and purchase of our new property.we dealt mostly with Beatrix who was always friendly over the phone.we would recommend Aldred's to any one considering moving home .PositiveResponsiveness, Quality, Professionalism, Value
ROSS · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleI highly recommend Melissa who was key in pushing my problematic purchase to completion. Without her tenacity I'm not certain whether it would have gone through. Excellent service.PositiveProfessionalism
Julia · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleI've had a positive experience. Good response to queries, friendly and knowledgeable. I found that calls were returned when promised. Very pleased with the service and happy to have my new home.PositiveResponsiveness, Professionalism
Ryan · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleBrilliant experience with Aldreds helping us though a difficult move.
From the start the team were friendly, professional & response. Can’t recommend them enough. Wish all estate agents were like this.
Well done Team Aldreds!PositiveResponsiveness, Quality, Professionalism, Value
Fredwards · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleAldreds in Gorleston have done an amazing job in selling our property. A fantastic team from start to finish.
We felt thoroughly supported throughout the process, with members of the team going above and beyond our expectations with regards to communication, this was much appreciated during the uncertainty of the covid-19 pandemic where restrictions were imposed. They ensured everything ran smoothly and safely with viewings and in progressing our sale.
I highly recommend this team for all your property management needs.
Special thanks to Melissa who was an absolute star throughout, but especially during a difficult patch with our purchase of a property up with another estate agent, I’m sure I would have thrown in the towel if it wasn’t for her unwavering support and kindness, seeming to know exactly when I needed a phone call to keep me going.
Thanks also to Beatrix for getting us efficiently to completion.
Thanks Aldreds you did good.PositiveResponsiveness, Quality, Professionalism, Value
Sharon · 24 August 2021 · Aldreds Gorleston-on-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Ruth · 6 July 2021 · Aldreds Stalham
Agent replied · 6 July 2023
Dear Mrs Butcher, Thank you very much for you review rating of our services, it is much appreciated. Kind regards, Paul Lambert
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