Trusted Agent profile

Ad Hoc Property Management Ltd letting agents in Angel and Birmingham

4.4

★★★★★ Great

869 reviews across 2 offices and 3 platforms

Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 869 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.2 / 5

222

Reviews on Google

All 2 offices

Facebook logo

4.1 / 5

81

Reviews on Facebook

Business-wide

Trustpilot logo

566

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.

Latest reviews from every Ad Hoc Property Management Ltd office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Being a Guardian with Ad Hoc has allowed me to live very centrally at an affordable monthly cost.

Clare · 12 June 2019 · Ad Hoc Property Management Ltd Angel

5/5

Google

I would like to thank you for the opportunity that you gave me to live in a wonderful adhoc property which was my home for nearly 5 years.Living in a such a lovely place, so cheaply ,allowed me to make some good changes in my life.

Maria · 12 June 2019 · Ad Hoc Property Management Ltd Angel

Agent replied · 10 June 2024

This is what we love to hear Maria! Thank you for sharing your experience in such a great review. We are so happy to have helped.

5/5

Google

I have been a guardian with Ad hoc property for a year , one of the best experiences I have ever have in term the facilities , management and services, the only reason had me leaving is my job dislocation,I wish all the best to the Add hoc property management and Anna .

Amino · 12 June 2019 · Ad Hoc Property Management Ltd Angel

Agent replied · 10 June 2024

We are so happy to hear that you had such a great experience with us Amino. Thank you for the lovely review!

1/5

Google

One word to describe this company- AVOID From my experience, my case was not handled professionally and I would not recommend this company to others based on this. I went to view a property. Both me and one other person were viewing at the same time, both wanted to take it. It was agreed between us and the agent that whoever won a coin toss would be offered the property. I won the coin toss and so started to make arrangements to make payment. As soon as I won the coin toss, I went round the flat to take photos to show my family. Whilst still in the flat the agent said because the other customer had booked a veiwing previously which the agent did not show up- so she had complained and therefore they had to give the property to the other person instead. I feel very let down because I had ‘won’ fairly, and not only wasted my time, but also the flat was formally offered to me only to be taken away. I’ve followed up with some phone calls- only been offered a flat in the same building, but which is clearly not in the same condition as the one I had won, but for exactly the same price- not exactly what I would call good customer service or trying to make amends for handling a bad situation to begin with. I feel like they’ve dealt with one property and got their money from the customer- so they no longer care about the situation they’ve left me in.

Jordi · 12 June 2019 · Ad Hoc Property Management Ltd Angel

5/5

Google

# I was referred by a friend who was a current guardian with Adhoc. The service I received was amazing. I didn't even have to book a viewing one of the agents called Pablo got in touch with me and helped through out the whole process. I would recommend Adhoc for their great customer service and Pablo who was absolutely brilliant so big thank you. God bless.

William · 12 June 2019 · Ad Hoc Property Management Ltd Angel

5/5

Google

I would like to thank ADHOC for allowing me to live in affordable housing for 2 years at a great price. Also the service you receive whenever there's an issue is second to none. Staff is great and always ready to help. I would definitely recommend them.

Neel · 12 June 2019 · Ad Hoc Property Management Ltd Angel

Agent replied · 10 June 2024

Thank you for the kind words. We are thrilled that you had a great experience with us.

1/5

Trustpilot

AVOID AVOID AVOID

Lived with them for 2-3 years. They started off as a decent, small company who had some nice places in London.Fast forward a few years, they turned into greedy, nasty bullies who took on absolutely sh*** properties with an even shi***** attitude to boot. One of the places i was in got broken into while .i was there, they ignored my email until the police had to get involved. Another time i got locked in my flat due to the door expanding & they told me to call the emergency line, despite it still being office hours (couldn't be arsed). Never fixed the central heating & at the end of my time in the next flat i didn't even have hot water or central heating. I even had a gas leak and they couldn't be arsed to check it!So glad I abandoned ship.Where does that money go? Total scammers. Don't even bother!!

Cara · 9 May 2019 · Ad Hoc Property Management Ltd Birmingham

5/5

Facebook

Although there is always a room for improvement; I would recomend adhoc to anyone... idealy for those who would like to save some money! I have lived in one of adhoc property for nearly 3 years... unfortunately, they had to give the property back to the owners and I had to find a suitable place to move in near central Bristol; only bacause all of the other properties managed by adhoc at the time, where not suitable mainly because of the travelling distance otherwise I would carry on living in one of those property! Maybe in the near future.

Traquino · 8 May 2019 · Ad Hoc Property Management Ltd Birmingham

Agent replied · 11 June 2024

Thank you for the kind words Fernando. We are so happy to hear that you enjoyed your guardian experience with us and that you would recommend us to others. If you're ever looking to continue your experience, please don't hesitate to reach out! Thank you, The Ad Hoc team :)

5/5

Trustpilot

I have lived in an AdHoc property(Hull) for 3 months

I have lived in an AdHoc property(Hull, East Yorkshire, England) for 3 months. I deal with Martin from York who is a really decent chap that gets back to me immediately. I have met Michael(the owner) who again is a good guy. As soon as I met the owner he gave me his mobile and email address as well as his business partners. They have been today and picked up all the rubbish that passers by throw into our front garden. I have absolutely no problems with AdHoc whatsoever. Craig, Hull

Craig · 18 March 2019 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

I completely sympathise with the other…

I completely sympathise with the other Guardians comments. What seemed to be the perfect solution for me has over the last 12 months turned into a nightmare. The York office are arrogant, ignorant, condescending and patronising! Twice we were without hot water for over a week, on the first occasion it took 2 weeks for AdHoc & the clowncil to sort it out. On the second occasion 2 housemates fixed the problem in 5 minutes after a week of no response form AdHoc. One housemate was told that AdHoc check the rooms "to make sure you're not growing weed"!!! Really! Thanks AdHoc its nice to know that's how you think of your guardians!!!The house is full of adults over 30 who are respectful and helpful to each other. No one has an issue with anyone else within the property. Until AdHoc send completely inappropriate emails to all within the property, the tone is patronising and abrupt. Telling housemates to remove "belongings" from the kitchen area - hello! Does this mean we have to empty the cupboards of pots, pans and food? So what if we store other items in the cupboards - if everyone has their own cupboard what has it to do with AdHoc? Yet, when we have a leaking water pipe in the kitchen AdHoc (and the clowncil) did nothing! That's right, NOTHING! It was one of the housemates that turned the water off to prevent flooding. Ad Hocs response "you have enough kitchen sinks"....well AdHoc the washing up sink only has cold water running, the small hand washing sink only has a hot water tap that runs cold for a few minutes and then nothing, and the white hand basin is inaccessible due to the washing machine! So, in the kitchen we have no hot water to wash up in and have to boil large pans (which surely is a health & safety issue having to carry a hot pan across a kitchen to fill a sink. Plus the additional cost of having to heat this water!)One housemate has been told she has "too much stuff" - erm well she did move out of a house into a room....der.... and other housemates have been berated for using an unlocked room as storage - well AdHoc there's a money making opportunity for you, charge the housemates an extra £20 to share the use of one room for storage! It doesn't take a genius to work that one out! All in all my initial impression of AdHoc was brilliant but after 2 years I am sad to say that they don't care about the guardians and tend to see them as people they can dictate to. I am reminded of the Stanford Prison experiment conducted by Prof Phillip Zimbardo and the guardians are the prisoners!

D · 29 January 2019 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

I recently viewed one room in an Ad Hoc…

I recently viewed one room in an Ad Hoc property in Stockport, near Manchester. The room was an absolute dump with wallpaper ripped, no carpet, and they didn't even sweep the floor that was full of rubbish, but it was only £200 to rent, so I thought I can make this room habitable and live in it to avoid high rent costs. I work as a contractor in Stockport which is about 4 hours drive from home for me. It is impossible to commute and the cheapest bed and breakfast in Stockport is £40 a night .I paid the £100 for background checks and after that I read these reviews and changed my mind. Another thing that made me change my mind is a warning about pest control at the entrance of the property.Before signing anything about the online background check, I called Ad- Hoc and asked them to refund my £100 and explained that I didn't even start background check procedure. Their reply was that after escalation to the superiors, they are not refunding my money and they said, it is because the room was already booked for me which is a pack of lies in disguise. I call what they did to me the real name (theft).However, I am glad I limited the damage and only lost £100, it could have been the £100 and the £300 deposit as well as being with some violent and psycho lodgers, and it could have been the loss of my life or my limbs. I had a sneak preview about property guardianship with AD-Hoc for £100. "We live and learn"

Slimane · 23 October 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

I’m currently an Adhoc guardian and I…

I’m currently an Adhoc guardian and I would urge anyone to avoid becoming a guardian if you can help it. Yes traditional renting is super expensive but can you cope with strange men entering your private bedroom with NO warning? I’m not just talking about ADHOC workers but maintenance people from the council etc. I am a young woman and I find this very concerning. I’ve never really had a problem with any of my housemates- the majority are pleasant nice people but dealing with Adhoc has been a constant nightmare. I’m not actually sure what ADHOC do to give a service to any of their guardians. They don’t repair maintenance issues promptly or at all, they barely reply or respond to your concerns, they don’t provide any thing that you might require for a house share such as an oven or a washing machine or fridge.We live in a council properly and pay a guardian fee to ADHOC but get nothing in return from them in terms of value for money. Adhoc don’t provide the property- the council does so what actually are they spending the thousands of pounds that they get from their guardians every month on? If they find your bedroom to be ‘messy’ they may issue you a warning. I say might because they use this for some guardians and not others. I’ve received a formal warning for leaving clothes on my floor however I’ve known other guardians to have excessively messy rooms 24/7 yet have been left alone. It’s one rule for one and one for another and it’s very patronising being told to tidy your bedroom as a 25 year old woman. I can only describe being a guardian as super depressing, you don’t have any tenants rights and this is fully taken advantage of- I’ve known guardians deposits to be whitheld once they have moved out for no reason. On one occasion the shower room was out of bounds with no prior notice given to guardians and around 15 people were using once makeshift shower. This company should not be allowed to continue to exploit people in dire circumstances usually on the Cusp of homelessness.

Tara · 14 September 2018 · Ad Hoc Property Management Ltd Birmingham

5/5

Trustpilot

Recommended in the South West

I'm an Ad Hoc Property Guardian in Bristol and have been for the past five years. My experience has been very different to those of the negative reviewers below. I've lived in two former schools and a disused care home, had some brilliant housemates and have found the Bristol Ad Hoc guys friendly and helpful. I've also saved a fortune in rent and bills.If you're looking for a place in the South West, dont be put off. It's worth a look to see if guardianship would suit you.

Pete · 6 September 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

AVOID

I moved into an Adhoc property after leaving a violent relationship and needing somewhere cheap to move to quickly. It was good for this, only cost me £600 to move in and I was in within a week. After this I was involved in the court case surrounding the incidents involving my ex and had a few weeks off work where I physically couldn’t get out of bed. I was woke up mid morning regularly by the maintenance man letting himself in my property “to look around,” and when I kicked off he said I didn’t reply to him knocking and calling. This was because I was going through a really hard time and didn’t want to answer the door!!!The rooms stank of mould, there were no appliances provided by adhoc at all and I ended up cooking off a camping stove. The shower kept breaking and never being fixed, if our units were even slightly messy we would receive warnings and be threatened with eviction. The communication was seriously lacking and certain people were picked on by management and victimised whereas others were given free roam.Head guardian position was given to a violent, rude alcoholic who refused to let visitors to the property use the communal kitchens or bathrooms without me escorting them. No complaints I ever made were ever handled appropriately.Avoid at all costs!

GMML · 25 July 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

Ad Hoc York, Dewsbury Museum

Hello,Being a property guardian is great.... until you have normal house mates or need anything from Ad Hoc.I lived in Dewsbury Museum since June,2016. Ad Hoc York takes care of it.Half a year was no problem. Then she moved in. Started Constraint complaint about everything…Long story short: after I was verbally and physically attached in the kitchen (May,2018) I reported that to police and Ad Hoc. Have Mr. Craig Mitchell (area manager) replay: ‘Please bear with me while I investigate this and I will come back to you as soon as I can.’ How da hell to live in a house with aggressive person when you can’t go to kitchen or shower..?And he never came back. BRAVO Ad Hoc York for keeping your guardians ‘safe’! I am writing not to complaint, but to inform:She Rachel Durrant still lives in Dewsbury Museum.Be aware she’s mental, don’t suffer in silence. Complaint or contact me too, violent behavior is not acceptable in any circumstances! and i hope Ad Hoc will behave!

Victoria · 19 July 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Facebook

Hello, Being a property guardian is great.... until you have normal house mates or need anything from Ad Hoc. I lived in Dewsbury Museum since June,2016. Ad Hoc York takes care of it. Half a year was no problem. Then she moved in. Started Constraint complaint about everything… Long story short: after I was verbally and physically attached in the kitchen (May,2018) I reported that to police and Ad Hoc. Have Mr. Craig Mitchell (area manager) replay: ‘Please bear with me while I investigate this and I will come back to you as soon as I can.’ How da hell to live in a house with aggressive person when you can’t go to kitchen or shower..? And he never came back. BRAVO Ad Hoc York for keeping your guardians ‘safe’! I am writing not to complaint, but to inform: She Rachel Durrant still lives in Dewsbury Museum. Be aware she’s mental, don’t suffer in silence. Complaint or contact me too, violent behavior is not acceptable in any circumstances! and i hope Ad Hoc will behave!

Virginija · 19 July 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Trustpilot

One word to describe this company-…

One word to describe this company- AVOIDFrom my experience, my case was not handled professionally and I would not recommend this company to others based on this. I went to view a property. Both me and one other person were viewing at the same time, both wanted to take it. It was agreed between us and the agent that whoever won a coin toss would be offered the property. I won the coin toss and so started to make arrangements to make payment. As soon as I won the coin toss, I went round the flat to take photos to show my family. Whilst still in the flat the agent said because the other customer had booked a veiwing previously which the agent did not show up- so she had complained and therefore they had to give the property to the other person instead.I feel very let down because I had ‘won’ fairly, and not only wasted my time, but also the flat was formally offered to me only to be taken away. I’ve followed up with some phone calls- only been offered a flat in the same building, but which is clearly not in the same condition as the one I had won, but for exactly the same price- not exactly what I would call good customer service or trying to make amends for handling a bad situation to begin with. I feel like they’ve dealt with one property and got their money from the customer- so they no longer care about the situation they’ve left me in.

George · 6 July 2018 · Ad Hoc Property Management Ltd Birmingham

1/5

Facebook

One word to describe this company- AVOIDFrom my experience, my case was not handled professionally and I would not recommend this company to others based on this. I went to view a property. Both me and one other person were viewing at the same time, both wanted to take it. It was agreed between us and the agent that whoever won a coin toss would be offered the property. I won the coin toss and so started to make arrangements to make payment. As soon as I won the coin toss, I went round the flat to take photos to show my family. Whilst still in the flat the agent said because the other customer had booked a veiwing previously which the agent did not show up- so she had complained and therefore they had to give the property to the other person instead.I feel very let down because I had ‘won’ fairly, and not only wasted my time, but also the flat was formally offered to me only to be taken away. I’ve followed up with some phone calls- only been offered a flat in the same building, but which is clearly not in the same condition as the one I had won, but for exactly the same price- not exactly what I would call good customer service or trying to make amends for handling a bad situation to begin with. I feel like they’ve dealt with one property and got their money from the customer- so they no longer care about the situation they’ve left me in.

Hutch · 6 July 2018 · Ad Hoc Property Management Ltd Birmingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ad Hoc Property Management Ltd

Which Ad Hoc Property Management Ltd office has the most reviews?

Angel has the most, with 777 reviews rated 4.4 out of 5, followed by Birmingham with 663.

Where are the Ad Hoc Property Management Ltd offices?

The two Ad Hoc Property Management Ltd offices, by town:

  • Angel: Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
  • Birmingham: Unit 6, Avenue Terrace, 30 Avenue Road, Birmingham, B6 4DY

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