Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

★★★★★ 1/5

Google

Rating only, no written review.

Charlotte · 14 June 2019 · Acres Birmingham

★★★★★ 5/5

Google

Used Acres to sell my house, lovely pleasant staff did exactly what they said they would do and managed to sell my house fairly quickly for the full asking price, would happily recommend them to anyone else wanting to sell their house

Jayne · 14 June 2019 · Acres Birmingham

★★★★★ 5/5

Google

I bought my first house from acres great barr i must say my experience was brilliant and they all been really helpful especially chris has been great many thanks for everything see you soon in future 😊 …

Touqeer · 14 June 2019 · Acres Birmingham

★★★★★ 5/5

Google

Chris was amazing when selling my partners home. Excellent service from start to finish with a quick sale due to his hard work!

TOM · 14 June 2019 · Acres Birmingham

★★★★★ 5/5

Google

Just want to say a massive thanks to the whole staff at Acres you have been great in your support and advice on me purchasing my first property. want to say special thanks to Chris you have been amazing throughout the process and always made time for me and i appreciate it. You will certainly be my first point of contact in the future if i require your service again because the service provided from you and your team was outstanding. I will also recommend friends and family to come to you in the future.

Waqas · 14 June 2019 · Acres Birmingham

★★★★★ 1/5

Google

Rating only, no written review.

Chin · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Rating only, no written review.

R0SE77 · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Very professional team, nice honest people to deal with

Robert · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Had our house on the market with acres for over 18 months with only about 6 viewings . Disappointed.

Albert · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 4/5

Google

Nigel and the team were amazing for marketing and sold property within a day.

Harry · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 4/5

Google

Pleased with their service from viewing and buying the house. Each time we communicate with them and the message passed over to the seller quicker than our solicitor. Able to get answers from them than from our solicitor. They also help our seller to push the exchange of contracts quicker and get in touch with my solicitor when we can't even get hold of our solicitor. Overall it is a good service from them. They don't have much parking places in front of their stores. We had to park at Sainsbury and they have a limit of 20 Min. There is a pub nearby but not sure it is free parking. Lot of people park on road side near Tesco. Do leave plenty of time to find place to park.

Eileen · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

We purchased a property last year through Acres and they were a disgrace from start to finish. The initial phone call to arrange viewing was an arrogant affair, I dealt with Liz who talks to you like she is doing you a favour by letting you view the property. If you are lucky to be deemed “good enough” by Liz she will arrange a viewing at her convenience (even though the property was empty). On the day of the viewing the agent was clueless. She was unable to answer any questions regarding the property and couldn’t even find the keys to the back door. We decided to make an offer which was accepted by the vendor and arranged a mutually acceptable completion date through our solicitors. Everything was on track and going smoothly when a week before the agreed exchange date I was called by Liz who began shouting at me and asking why we were not exchanging before the end of the month. She said the seller was very unhappy and gave the impression the whole sale could fall through, which was stressful to say the least. I called my solicitor in a panic to see what the problem was and if the seller was still happy with the dates... they were. Turns out it was Liz who was unhappy because the completion date meant she missed her monthly sales target. So much for having your clients interest at heart. Absolutely disgraceful behaviour. Anyway the sale was completed on the scheduled date so bad experience over, right? Wrong! I was called by Liz who asked me to come to the office to collect the keys to my new home... but I had to come and collect them at a time that suited her. I arrive at the office on time and I’m met with a sour faced Liz who demands to see my photographic ID before she would let me have the keys, even though we have met several times before and she knows exactly who I am. I produce my ID, she plonks down a bag of keys on the desk and that’s it. No congratulations, nothing. She barely managed to muster a goodbye as I left the office. The only person with any credit is Nigel (owner of acres) who I dealt with briefly and was able to give me some good professional advice.

S · 11 June 2019 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Shame they don't have a no star option. The manager there couldn't complete on a house chain if it jumped up and bit her on the nose.

Paul · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

A professional service from Louise and her team. We were kept informed and given an honest opinion throughout the whole process.

Ashley · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Had a great experience with Acres, they helped me buy my house and the process was made very easy. Thanks to the team.

James · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Big thanks to the team at Acres in Sutton Coldfield - they helped me buy my 1st house and couldn't have been anymore efficient and provided such good customer service. Would definitely recommend!

Gabriella · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Ive exchanged and completed on 24th November - I had what can only be described as an outstanding service from the Acres team at Wylde Green. Sharon and her team were absolutely brilliant from start to finish - they dealt with my house sale and every step through the process, I was updated regularly, the team chased when they needed to and we completed on exactly the date we said we would 8 weeks ago when my house sold. I was very impressed and had multiple offers on my house on the first day of it going on sale. Brilliant service and I will be using Acres again when it comes to my next move - Well done team, highly recommended and Thank you from Ian, Michael and David

Ian · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

I would just like to thanks Louise and the team at Acres who worked tirelessly to get through a complicated sale involving a freehold purchase. The team kept me updated at all times and worked with all relevant parties to ensure the sale was completed and the buyers got to enjoy their lovely new home. Without the professionalism and diligence of the team, this house would still be on the market. As a trusted brand in our local community, I hearty endorse them and would trust them with future house sales. Great work and thank you.

Peter · 17 June 2018 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 1/5

Google

Every house for sale has no room sizes or detailed descriptions. So fustrating when you are trying to get an idea of potential. I wouldn’t sell through Acres if this is the way they think houses sell.

Malik · 14 June 2018 · Acres Birmingham

★★★★★ 1/5

Google

Quite disappointed, rather rude staff, talking over you on the phone, not willing to listen! Not a good experience to have!

AJ · 11 June 2018 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Delighted with the service I received from Nigel and the staff at Acres, Four Oaks!

Jenny · 11 June 2018 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

I put in an offer on a house, was told later that day I hadn't got it due to a cash buyer. Two days later I spoke to the vendors, who hadn't received my offer until over 24hrs AFTER I'd been told I hadn't got it AND that they hadn't got a cash buyer. Utterly abysmal and unprofessional behaviour, do not trust a word they say, I'm currently looking at reporting them.

Jo · 11 June 2018 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Enquired about one of their rental properties on August 3rd via rightmove and recieved no correspondance until the 16th to be informed the property was now let. I wouldnt be so annoyed but when I called and spoke to Samantha she was rude, laughed at me on the call and told me to call them in future. I was told my email was received 13 days after I sent the enquiry. I didnt realise as a potential client you were supposed to chase an agent yourself. This was a property we were waiting for to put in an application.

Lee · 11 June 2018 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

I recently sold a flat through Acres in Four Oaks. The service i recieved was exceptional from the initual meeting and valuation with Nigel Deeke, through to the viewings, negotiations and management of the sale. I was always kept fully informed with regular updates about the viewings and then later the progress of the sale. I expected the sale of the flat to be very stressful but was extremely pleased to find that this was not the case plus they managed to negotiate an £8k more tgan expected.All in all a very professional company who provided a second to none service. Thank you

Julie · 11 June 2018 · Acres Sutton Coldfield (74A Walsall Road)