Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

★★★★★ 5/5

Google

We cannot thank Chris Deakes and his team. For there excellent service. They were so professional. Keeping us informed at every stage of our house sale. During these difficult covid times they were excellant. We would highly recommend them. Many thanks Sam & Allan, GreatbarrPositiveResponsiveness, Quality, Professionalism, Value

Samantha · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

After a very long time battling with problems associated with Brexit and then Covid-19 we finally managed to sell my property. Very pleased with service from Acres, all staff professional and efficient and would not hesitate to recommend to friends.PositiveProfessionalism

Susan · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

5 Star Service & Support. Having lived at our house for 28 years the decision to move was immense. The service and support provided by Acres was fantastic. Chris and the team guided us through the whole process and drove the chain. Sincere thanksPositiveResponsiveness, Quality, Professionalism, Value

GRANT · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

Can't fault Acres. They were a pleasure to deal with from the start and were personable, professional and efficient at all times. We are so glad we trusted Acres - Chris especially - with the sale of our house and we recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

We’ve just completed after long delays in the chain. We couldn’t have asked for better estate agents (given we nearly chose the next big competitor). Very clear and professional approach from start to finish. Chris handled all difficult queries swiftly and kept us up to date when needed. Truly well run family business from this branch in Great Barr, who put their clients first! Highly recommended.

Susie · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

I recently bought my house from Acres Great Barr. It has taken me a while to write this review, but couldn't recommend them enough!! Katie and Chris were fantastic, they helped me complete the sale before Christmas and were so helpful and quick to respond throughout the sale. Thank you Katie and Chris.PositiveResponsiveness, Quality, Professionalism, Value

Frank · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

Chris, Katie, Sue, Natalie & all the team at Acres Estate Agent, Great Barr branch were so professional, communication skills amazing and they all worked very hard in this pandemic to sell our home. We are grateful to them all at this family run business for their dedication to the business and my husband & I would highly recommend them as the best agents in the local area. Their skills in promoting, encouraging viewings and ensuring everything, even down to the little details, was wonderful and ensured our journey was less stressful. Trusting we could hand everything over to them was incredible and we are for ever grateful to them all. Brilliant team of talent.

J · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

Chris and the team at Acres Great Barr were absolutely brilliant. I recommend them if you're considering selling your house. They sold our house and were very professional. The Team were fantastic to deal with and always kept us informed of progress. Chris put up with my constant phone calls and always dealt with our queries on time, (I actually miss our chats 😊). A Big Thanks to all the Acres team at Great Barr.

Nardesh · 13 June 2021 · Acres Birmingham

★★★★★ 5/5

Google

Excellent, personalised service from the very start. Highly professional and extremely efficient throughout the selling process.Would highly recommend. Mike Jeffries (October 2020 to January 2021).PositiveResponsiveness, Quality, Professionalism

Janet · 12 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Rating only, no written review.

Hesham · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Rating only, no written review.

John · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Rating only, no written review.

Michael · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Haven't been to this place!!

Pamela · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Excellent service for tenants, well done Acres, a Fantastic teamPositiveResponsiveness, Quality, Professionalism

Pete · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

We dealt with the team at Acres Four Oaks recently and found them to be very approachable and professional

Estate · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

The lettings team are brilliant. Relocating is so stressful, but they went the extra mile and were so supportive with my move. Thank you all 😁 …

JTaper · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Nigel and Team sold my house in 3 days all questions emails and calls were returned within the hour if not immediately even through the Covid 19 Pandemic. I can't fault Acres throughout the whole process and if I ever sell my house again will go back to Acres.

Mark · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Incredible day! Just dealt with Nigel at Acres four oaks it was an all round amazing and positive experience. As a first time buyer Nigel took the hassle out of buying a house and now we are soon to have our dream home! Can’t thank you all enough!🙌🏼PositiveResponsiveness, Quality, Professionalism, Value

Scarlet · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

The sale of our house was dogged first by Brexit and then by Covid. We had troublesome purchasers who let us down and simultaneous frustration with the purchase of our new home. So, all in all, the experience was very stressful. None of this was caused by Acres, however, who were responsive and sympathetic throughout the year and a quarter it took to sell our house. The story had a happy ending. As Acres said, 'things will all work out in the end'.

Rosemary · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

My Husband and I have just purchased a house through Acres Four Oaks. It was our second time dealing with Becky and she was professional throughout the process. We would recommend Becky, and would not hesitate to deal with her again.

Annaliese · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Ive never written a review before but reading other reviews I felt it was only fair to mention the experience I had with Acres Four Oaks. I tried to arrange a viewing so called the office,the girl who answered the phone had a bright cheerful manner, she was extremely helpful and although the property I asked to view was sold, she offered me alternative properties. She was knowledgeable about the local area,friendly and polite.I asked her name so I could speak to her again and it was Liz, would highly recommend.

Tom · 10 June 2021 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 2/5

Google

As a tenant for many years I have observed that whenever something works in their favour the communication is flawless. The other way round - you end up waiting a long time or you’re being ignored. RESPONSE: Yes please! I have been sent a contract renewal with rent increase with less than a month’s notice and when I pointed it out the reply was „it is in line with your contract” ...what does that that even mean? Also I have been waiting for a deposit refund for 3 weeks now and when I chased it last week I had no reply.NegativeResponsiveness, Quality, Professionalism

Jacek · 26 October 2020 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 1/5

Google

After calling the office to arrange a viewing on a property for sale, I was asked by the sales associate Liz if my property was sold, to which I replied “no I have not listed it” (as I am thinking of putting it on rent). Her reply was that she cannot arrange a viewing under that circumstance. I asked why, as I may or may not sell my property and instead rent it out. She aggressively replied with “well you just said that you have not listed it!!” After explaining my intentions, to which her rather negative and dumbfounded attitude couldn’t bare to swallow, I decided to let it pass and try again with my wording. After finally getting my point across I then asked again to arrange a viewing. To which she now replied “do you have proof of funding - a mortgage in principal ?!” I said “you need that just to view a property?! You’re the only agent that’s ever asked that. Her reply - “yes, well it works for us!!” She was oblivious to the fact that I did not need a mortgage as I was a cash buyer. So in a nutshell a house me and my wife wanted to view and potentially purchase, was lost out on due to Liz not allowing us to view and property they have for sale. Even though the property has been on sale for quite a while and has been reduced in price recently. At this point I realised I was talking to a narcissist individual who obviously did not want a potential sale or even hit their targeted viewing figures. The only positive I can take from this experience was that I was not singled out, as from a number of previous reviews Liz seems to be quite a catch. If you are planning to sell your property, I would definitely not recommend this place! I know I won’t.NegativeQuality, Professionalism

B · 28 August 2020 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 1/5

Google

Rating only, no written review.

Raj · 16 June 2020 · Acres Sutton Coldfield (28 Beeches Walk)