Trusted Agent profile
★★★★★
609 reviews across 4 offices and 3 platforms
Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.
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Acres's four offices, most reviewed first. Each has its own page.
Showing 510 reviews on Google only. Show every review
5/5
GoogleExcellent service for tenants, well done Acres, a Fantastic teamPositiveResponsiveness, Quality, Professionalism
Thank you so much for your review of the Acres letting team, they work so hard to provide a first class service to both tenants and landlords. I shall pass on your review. Kind regards Nigel Deekes - Partner
5/5
GoogleExtremely professional from start to finish... Louise's expertise and guidance made the entire process seamless! I would highly recommend AcresPositiveResponsiveness, Quality, Professionalism, Value
Thank you for you feedback, and comments i shall be sure to pass these on, especially to Louise. May i also thank you for selling with Acres. Nigel Deekes - Partner -Acres
5/5
GoogleMany thanks to the team at the Four Oaks branch especially Liz who helped us navigate a difficult market and acted with professionalism throughout. Liz's experience really made all the difference.PositiveResponsiveness, Professionalism
Thank you so much for your feedback, and 5 star review I shall pass on your best wishes, and comments to Liz and the whole team. Keep safe and well Nigel Deekes Partner
5/5
GoogleYou get what you pay for. My house was easy to sell but in both of the chains that I was involved with, there were issues that needed the professional help of a good estate agent. That's where Acres excel. Liaison, making progress. I don't think my sale would have happened without the proactive intervention of EAs. Friendly team who will do their best for you, which is what you want when selling/purchasing your most valuable asset. Thank you .PositiveProfessionalism
Thank you so much for your great review, and thoughts about sales process, sometimes chains and situation can be a nightmare, and so i am so pleased we have been able to resolve these for you. Best wishes for your new home, and many happy years there from all the team at Acres Four Oaks. Nigel Deekes - Partner
5/5
GoogleLouise and the team went out of their way to help me a few times and ultimately helped me to complete on a purchase within 5 weeks.PositiveProfessionalism, Value
5/5
GoogleCould not of asked for a better service! Thank Chris, Nat and the Team so much! I highly recommend Acres Great Barr! Thanks again! Abbie & TomPositiveResponsiveness, Quality, Professionalism, Value
Thanks you so much for your great review of Chris and Great Barr team, their hard work shows through in so many 5 star reviews. I hope you are settling well into your new home. Best wishes Nigel Deekes - Partner
5/5
GoogleRecently purchased our first home and Chris and the whole team at Acres were excellent, always answered any questions as promptly as possible and excellent communication throughout the whole process. Thanks all!PositiveResponsiveness, Quality, Professionalism
Thank you so much for your 5 star review, Chris and the whole team work so hard to ensure clients purchases go well, and are always there to answer questions, and help as needed. I shall pass on your kind comments. Best wishes for your new home, and for many happy years there. Nigel Deekes -Partner
5/5
GoogleBrilliant service by Chris & the team at Great Barr Acres. Friendly, responsive & professional throughout. Sold our house & completed on time. Would thoroughly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review of Chris and the team and we very much appreciate your recommendation. Best wishes from us all at Acres
5/5
GoogleThere’s just not enough stars to rate this Estate agent!! We sold and purchased our properties with Acers the staff at Great Barr were amazing Chris and his team are so friendly and always call back when they promise to call you. They kept us notified throughout our journey in buying and selling our house and were extremely helpful. I would highly recommend these guys to anyone who is looking to sell or purchase their property. I know we won’t hesitate to call them again. Thank you Acers.PositiveResponsiveness, Quality
Thanks you so much for your lovely review of the Great Barr team, there hard work shows through in these 5 star reviews. I hope you are settling well into your new home. Best wishes Nigel Deekes and all the Acres Great Barr team.
5/5
GoogleChris, Katie, Sue, Natalie & all the team at Acres Estate Agent, Great Barr branch were so professional, communication skills amazing and they all worked very hard in this pandemic to sell our home. We are grateful to them all at this family run business for their dedication to the business and my husband & I would highly recommend them as the best agents in the local area. Their skills in promoting, encouraging viewings and ensuring everything, even down to the little details, was wonderful and ensured our journey was less stressful. Trusting we could hand everything over to them was incredible and we are for ever grateful to them all. Brilliant team of talent.PositiveQuality, Professionalism, Value
Thank you for your great feedback and sentiment, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes, and keep safe and well - Nigel Deekes Partner
5/5
GoogleI have nothing but praise for the team at Acres Great Barr. Within minutes of meeting the branch manager Chris to value our home, I was convinced that Acres had both the necessary professionalism and knowledge of the local area which the other estate agents that I called lacked and I am very happy that we instructed them. The team managed the entire sale process and kept me updated throughout: from formulating a marketing strategy, booking and screening viewings, vetting offers to finally negotiating the sale. At every stage the team was efficient, professional and friendly. Acres Great Barr have lived up to their richly deserved reputation as the best estate agents in the area and I would highly recommend them to anybody thinking of selling their home.PositiveQuality, Professionalism
Thank you very much for your fantastic review and recommendation, we very much appreciate the feedback and may we wish you every happiness in your new home.
5/5
GoogleWe cannot speak highly enough of Chris and the team at Acres Estate Agents Great Barr. We truly believe that it is because of the the professional attitude and dedication that we are now in our new home. Chris and his team not only managed the sale of our house, but continually advised us regarding issues as they arose, with our buyer’s solicitor, our solicitor and our onward purchase. Nothing was too much trouble and we were kept informed of progress from our first appointment to the day of completion. We can’t recommend Chris and the team at Acres Great Barr highly enough. Thank you so much.PositiveResponsiveness, Professionalism
Thank you for your great feedback, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation, and excellent comments. Best wishes and stay safe. Nigel Deekes - Partner
5/5
GoogleRating only, no written review.
Thank you so much for your 5 star review, it is very much appreciated. Kind regards Nigel Deekes - Partner
1/5
GoogleRating only, no written review.
I was sorry to note your one star review, we always seek to provide the best service possible. Please feel free to contact me to discuss any issues that have occured. Nigel Deekes Partner
1/5
GoogleAs previous post.
3/5
GoogleStandard website
Thank you for taking the time to leave review of the team Nigel Deekes partner
5/5
GoogleNothing but polite and helpful. Also very promp in replying back and keeping you updated
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
5/5
GoogleGood friendly service with regular updates helping to take the stress out of the whole process at an affordable price.
Thank you so much for your review and comments for the Sutton Coldfield office and team. Best wishes for your new home. Kind regards Nigel Deekes - Partner
5/5
GoogleWould like to thank the team at acres Sutton Coldfield for their professionalism and help in selling my property. Great team effort thank you.
Many thanks for leaving your review, we are very grateful and will pass on your feedback to our team at the Sutton Coldfield office.
5/5
GoogleSo helpful and responsive, Claire and Louise were both amazing at staying in touch and chasing to make sure my purchase when through in the required timeframe. Thanks so much!PositiveResponsiveness, Quality, Professionalism
Thank you for your great feedback, Acres and the team really appreciate it and we wish you every happiness in your new home.
5/5
GoogleLouise and the team were fabulous and very proactive in sorting out our sale and communicating between the different solicitors etc. First class!
Thank you very much for your five star review of our team at Sutton, we very much appreciate it and will pass on your great feedback. Best wishes Acres
5/5
GoogleWhat a wonderful lady, Louise the branch manager always genuine, to the point and very professional. I explained exactly what I wanted and low & behold she's pulls a rabbit out the hat. Always a pleasure never a chore, seemless in ever sense!PositiveResponsiveness, Quality, Professionalism, Value
Thanks you so much your great review of Louise, both Louise and the whole team work so hard to help clients secure their dream home. Best wishes Nigel Deekes - Partner
5/5
GoogleLouise was great and the whole team at Acres helped me to push forward a purchase within a very short time frame. Highly recommended!
Thank you so much for you using Acres for your sale, and for your kind review. Louise with the help of her dedicated team always do their best to ensure our clients moves are as easy as possible. Kind regards Nigel Deekes Partner
4/5
GoogleLouise and the Acres team at Sutton Coldfield made a good job selling my property during difficult times due to the pandemic. Thanks again for your support Luis
Thank you for your feedback, Louise and the team at Sutton wish you all the best for the future. Many thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.
The four Acres offices, by town:
