Trusted Agent profile
★★★★★
609 reviews across 4 offices and 3 platforms
Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.
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Acres's four offices, most reviewed first. Each has its own page.
Showing 510 reviews on Google only. Show every review
3/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review for the office, your feedback is very much appreciated. Given the offices general five star review ratings if there are any points you would like to raise with us please contact me. Best regards Nigel Deekes partner
4/5
GoogleThey have many choices of property
Thanks for the review, and feedback, we do our best to keep fresh property coming to the market for our many registered buyers, i hope we can find you the right property very soon. Nigel Deekes Partner
1/5
GoogleTerrible manners from the female estate agent who showed us around the property. Had no people skills and was cold and hostile to say the least.
5/5
GoogleExcellent service. Very professional. Chris and Natalie were brilliant throughout the whole process. Definitely recommend. Thank you guys. KahilPositiveResponsiveness, Quality, Professionalism
Thank you very much for your review and recommendation, we very much appreciate it. We will pass on your comments to Chris and his team at our Great Barr office. Best wishes from all at Acres.
5/5
GoogleBig thanks to all the Acres team at Great Barr. We were kept well informed throughout the process to ensure we got to completion on time.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5 star review of the Acres Great Barr team, i am so pleased to hear your move has gone well. Best Wishes Nigel Deekes - Partner
5/5
Googleexcellent service from the Great Barr office, we were buying a new home through the builders home movers scheme and they expect a very quick completion from start to finish so the pressure was on but Chris and the team pulled out all the stops to ensure it all went smoothly and on time
Thanks for your great review of Chris and the team at the Great Barr office, we hope you will be very happy in your new home.
5/5
GoogleThey are very professional in Great Barr branch Birmingham, especially Natalie and Chris. We really had bad experience with Henley Charles, Handsworth Branch but Acres were exceptional we bought our house
5/5
GoogleAs a first time buyer I was unsure about the full process of buying, however I would like to give a massive high five to both Chris & Natalie at Acres, Great Barr, for their expertise, advice, assurance & continual support. Couldn't have done it without you both. A big thank you & send my utmost gratitude! Rajwinder. xx
Thank you for your 5 star review of the Acres Great Barr team, I am so pleased to hear your move has gone well, and the Chris and Natalie were able to help you through all the bumps of buying a home. Best Wishes Nigel Deekes - Partner
5/5
GoogleI cannot thank Chris and the team at Acres enough who are all so friendly and very professional as well as so approachable, I bought my first house recently, they dealt with any queries promptly and within minutes sometimes. I had bad experiences with some other estate agencies initially when I started my search for a house which was so disheartening which put me off contacting them again. And thank you to the lovely Daisy who showed me the property she was warm, friendly and offered great advice. Acres also recommended my solicitor who were absolutely amazing too! Keep up the good work!
Thank you for your review of Chris and the whole team, may we wish you every happiness in your new home. Best wishes from Acres.
5/5
GoogleAs this was our first house move in 27 years , we found the service from all the staff at Acres, particularly Liz, to be absolutely first class, assisting us through an unfamiliar (to us) and stressful process.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your 5 star review and of course for using Acres for your sale. Best wishes for many happy years in your new home. Nigel, Liz and all the team.
5/5
GoogleRating only, no written review.
Thank you very much for your review and 5 star rating, i shall ensure i pass this on to the office. Best wishes for your new home Nigel Deekes - Partner
5/5
GoogleRating only, no written review.
Thank you for your review, and of course for using Acres for your sale. Best wishes for many happy years in your new home for you, and all the family. Nigel Deekes - Partner
4/5
GoogleRating only, no written review.
Thank you for your review of the team at Acres Four Oaks, best wishes for your move. Nigel Deekes - Partner Acres
5/5
GoogleGreat help throughout the process. Recommended.
Thank you, we very much appreciate your recommendation and for taking the time to leave a review. best wishes from all at Acres Estate Agents.
1/5
GoogleRude to deal with, even after buying a property through them, mislead customers
Thank you for your feedback, I understand the owners of the property sadly withdrew the sale, this information was of course passed on by ourselves and clearly, and understandable has caused annoyance which i apologise for. We are of course here to act on behalf of our clients, the owners through good times, and sadly bad. Kind regards Nigel Deekes - Partner.
5/5
GoogleLouise and the team at Acres were very helpful and responsive during my house purchase.PositiveResponsiveness, Professionalism
Thank you for your review, kind comment and 5 star rating. Best wishes for many years in your new home. Louise and the whole team at Four Oaks
5/5
GoogleWe have just completed on our property and Acres have been nothing but helpful and prompt at every stage of the process, couldn't recommend them highly enough.
Thank you for your 5 star review, and comments regarding the team at the Acres Four Oaks office. I shall be sure to pass these on. Best wishes for Many happy years in your new home Nigel Deekes Partner.
5/5
GoogleExcellent service from beginning to end,Louise at the Four Oaks office is supa helpful,totally took the pain out of selling and communicated with the less than helpful solicitors on my behalf.Thanks.
Thank you for your 5 star review, and kind comments, i shall be sure to pass these on. Please say hello to Gaynor and her mother. Best wishes Nigel Deekes - Partner
5/5
GoogleAcres have sold quite a few homes for us, we are always reassured by they’re excellent service, from start to finish they support us, Nigel gives excellent advice, and with covid added in to the mix we were always kept up to date, Louise has been a legend and kept us informed and reassured always, thank you Acres Four Oaks Team your the best 👍👍👍PositiveQuality
Thanks so much for your review of our Four Oaks office, we will be glad to pass this on to the team! May we wish you every happiness in your new home from all at Acres Estate Agents.
5/5
GoogleWe purchased a property through Acres and the team was helpful on dealing with our requests and communicating with the landlord. We made it to exchange which was great!
Thank you for your review and 5 star rating, i shall ensure i pass on your comment to the team. Best wishes for many happy years in your new home. Nigel Deekes - Partner
5/5
GoogleThanks to the Four Oaks team for a great selling/buying experience. Louise in particular was very helpful in the later stages of the process. Would certainly recommend.
Thank you for your review and of course for selling and buying with Acres. May we wish you, and your family many happy years in your new home. Kind regards Nigel Deekes - Partner
5/5
GoogleSold my property super quickly and fantastic follow up from Louise to take my property to completion. Everyone at Acres was super friendly and always willing to answer any queries we had.
Thank you for your positive feedback of Acres, it is very much appreciated. Very best wishes from all the staff.
5/5
GoogleGood experience selling my house in Little Aston with Acres. Positive interactions with Nigel, Liz and Louise. Would recommend.
Thank you for choosing Acres for the sale of your property and for your five star review and comments with regard to both myself,and my team. Best wishes for your new home and the future, Nigel Deekes partner
5/5
GoogleNo issues at all for our purchase. Would use this office again for another purchase or sale without doubt. We dealt with Louise who answered any queries we had and was a quick go between when necessary between us and the selling party
Thank you for your 5 star review, and comments regarding Acres, Louise, and your purchase. Best wishes for your new home. Best wishes Nigel Deekes - Partner, and all of the team at Acres Four Oaks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.
The four Acres offices, by town:
