Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

★★★★★ 5/5

Google

Recently used Acres for the purchase of our house. Although we didn't sell with them we have always found them helpful and amenable despite them not being our sole agents for selling. One staff member who stood out was Katie at Walmley. She was always polite, very helpful and willing to go the extra mile to see we were kept informed with phonecalls and emails. At times when we thought no one else was there Katie came up trumps. All we can say is Thank You. It's been a long journey but thanks to Katie we got there!

Sarah · 14 April 2023 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

Highly recommended establishment. Want to provide positive feedback as it's really hard to find a team of people that actually love what they do. They seem really genuine so that is extremely rare! Spoke to Jane a few weeks back who was more than happy to go over properties within the catchment area that I was looking for and within my budget. Katie attended the viewing of the property and went over all the details required to make an informed decision. Made a bid for for the property however lost out to someone who obviously really wanted the house. Email comms sent out to confirm offer and correspondence with vendor with my offer. Not many estate agent operate in this way. All the best wishes to the Acres Team @ Wamley Sutton Coldfield.

KG · 14 April 2023 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

After having a terrible experience with Paul Carr in Walmley, we were very nervous speaking with Acres to market our property. We contacted a lady called Katie who came to see our home and worked with us to market the property on Right Move within 24 hours. Katie constantly kept us up to date on interest, viewings and feedback and notified us of several offers. During the selling process Katie was very professional and guided us through what to expect and recommended a great solicitor too. During the last few weeks of the sale. It got very stressful as the buyer's solicitor made an error just minutes before exchange. Katie was amazing, she came to our home and explained what had happened and she was on the phone to both solicitors and the buyers financial advisor, keeping us constantly updated! Katie is not only professional but genuine and empathetic too, she put herself in our shoes and really cared about how we felt especially as we had started to move our furniture and were now living out of boxes! I can honestly say Katie was even more proactive than the solicitors and if it wasn't for Katie we would have pulled out of the sale due to the stress alone. Katie exceeded our expectations 100 percent!! She even continued to chase people on her day off!! What an absolute legend:) Dut to Katie's hard work, commitment and her attention to detail, she got us over the line to exchange and completion!! I felt at times Katie was our solicitor as well as our estate agent. She has also now become our friend and we hope to connect with Katie again in 2023 to purchase our dream home. Don't waste your time with any other Estate Agents, go to Acres and ask for Katie 😀

Ks · 14 April 2023 · Acres Royal Sutton Coldfield

★★★★★ 5/5

Google

I would definitely use Acres again. The whole team were friendly, helpful, efficient and we got the job done!PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 28 August 2022 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Excellent customer service provided by Acres for purchasing a property in Streetly area. Louise in particular kept me well informed of progress throughout. Would happily recommend Acres to anyone buying or selling a property.PositiveResponsiveness, Professionalism

Colin · 28 August 2022 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Acres are a well established Estate Agents and we chose them to sell our parents house based on their strong local reputation in Four Oaks. They impressed us with their professionalism from the moment Nigel walked through the door. The sales team are excellent and Louise was exceptionally helpful in pushing matters along when the solicitors seemed to have run out of steam!!!! Look no further! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 28 August 2022 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Have just completed the sale of my late parents house through Acres. Very impressed from start to finish. At the initial visit, Nigel had obviously taken a lot of trouble to prepare, giving us details on similar properties and outlining clearly the services and the fee. As viewings commenced we dealt with Liz who was very professional and explained things succinctly as we received offers. In the latter stages we dealt with Becky and Louise who were proactive in chasing things up and getting us over the line. Selling a house can be stressful but Acres made it go very smoothly. Thank you and definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 28 August 2022 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Great service and help from Chris and the team at Acres Great Barr. Very helpful and friendly throughout a very difficult house purchase. Cannot recommend them highly enoughPositiveResponsiveness, Quality, Professionalism

Joseph · 26 August 2022 · Acres Birmingham

★★★★★ 5/5

Google

Right from the start there was a very professional but still personal approach from Chris and Katie. I would recommend using this firm again and again. They have great local knowledge of Great Barr.PositiveResponsiveness, Quality, Professionalism

Nigel · 26 August 2022 · Acres Birmingham

★★★★★ 5/5

Google

Rating only, no written review.

Alan · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Argjend · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Very good service from Acres right from the beginning of the process through to completion.PositiveProfessionalism

Ian · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Great service from all in office and help with chasing our buyers for the property we sold highly recommend to all

Mathew · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Thanks to Louise and all at Acres, getting a challenging move done for the stamp duty deadline! Really appreciated and would definitely recommend.

Andrew · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Louise and her team were brilliant. They made our move run smoothly and quite simply made our dreams come true.

Linda · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Louise and the team at Acres on Beeches Walk were excellent at supporting us and guiding us through the selling process. They took control and kept us informed every step of the way. Thanks.PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

We have sold three properties with Acres in the last year and every one of them has sold easily and without a hitch. They are very experienced and know the local market well. They also have a great team who keep an eye on the progress of the sale and help to make things happen!

John · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Acres were a dream to work with when I sold my house. Really friendly and extremely helpful team 5 stars! Claire was always keeping me updated and in the loop and it makes a big difference. Thank you so much.

Peter · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

I couldn't have asked for more from Louise and the team at Acres Sutto Coldfield. From day 1 they listened to me all the way from valuation to final exchange adapting their process to suit my individual requirements. Louise worked hard to ensure I was getting the right buyer rather than the first and that work upfront paid off with a (relatively) smooth and stress free sale. 😊PositiveProfessionalism

Helena · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Louise and the whole team at Acres (Beeches Walk) have been brilliant from start to finish. Acres not only sold our property but also found our new home for us. They went above and beyond, keeping us informed of new properties and arranging early viewings. Once the sale and purchase was agreed, their contracts team chased all the solicitors involved (daily at times) to make sure the move went through. I was very impressed and would certainly engage them next time!

Aisling · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

Louise and the team at Acres were very attentive with every aspect of the sale of my property. Their valuation of my property was fair and realistic which helped to manage my expectations being a first time seller. Communication was clear with regards to viewings and feedback was given in a timely manner. When it came to the point of sale, they recommended a range of local legal firms which is very useful to have as opposed to a generic firm located in another city. They kept me fully informed during the sale of the property and I am incredibly grateful for their hard work.PositiveResponsiveness, Professionalism

Steven · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 5/5

Google

I highly recommend Acres Estate Agent. All staff members are friendly and helpful, their service is excellent and they dealt with our house purchase in a professional manner. A big thank you to Louise who has been amazing, offering advice and guidance throughout, always keeping us up to date and being prompt in her responses. Would happily recommend Acres to anyone buying or selling a property. Thanks Again

Elaine · 16 June 2022 · Acres Sutton Coldfield (28 Beeches Walk)

★★★★★ 1/5

Google

Four Oaks Branch Emailed yesterday to arrange a viewing. No response to my email. Called today and asked again stated l had no reply to my email. Was told there was an application in for the property concerned, had to ask twice what this mean ? Did this mean no other viewings are allowed ? The woman l spoke to was really rude and assumes everyone knows what she means when using property terms. Not impressed at all with this appalling service. Not a good impression of this company at all...NegativeQuality

P · 14 June 2022 · Acres Sutton Coldfield (74A Walsall Road)

★★★★★ 5/5

Google

Rating only, no written review.

Andrew · 13 June 2022 · Acres Birmingham