5/5
My experience with Absolute has been great so far, very organised and supportive.
Agent replied · 14 October 2026
Thank you for leaving us a review! We really appreciate it.

Trusted Agent profile · Devon
Verified
★★★★★
646 reviews across 3 offices and 3 platforms
Absolute Sales & Lettings has three offices, in Paignton, Torquay and Brixham (Devon). Together they have 646 reviews on three platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ...Read all 37 from sellers
Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ...Read all 22 from buyers
No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ...Read all 15 from landlords
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ...Read all 11 from tenants
Absolute Sales & Lettings's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
My experience with Absolute has been great so far, very organised and supportive.
Thank you for leaving us a review! We really appreciate it.
5/5
Great service from Absolute, Brixham. Hannah was particularly friendly and helpful, although all the staff we encountered were lovely. Would recommend. Thank you all :)
Many thanks Vikki!
5/5
Hannah was very helpful and friendly
Thank you Helen.
5/5
Great service. Vikki handled the whole transaction in a very efficient and friendly manner
Thank you so much Michael!
5/5
Absolutely great. Helpful and friendly staff who kept me informed every step of the way. Would recommend them wholeheartedly.
Thanks for taking the time to leave us such a positive review Sue!
2/5
Would not recommend letting from this company, they were awful at maintenance frequents when we lived in a flat in Torquay. We moved six weeks ago and requested our deposit back the day we gave the keys back and have still had no responses from them on TDS or through the three phone calls chasing this.
Hi Summer, I’m sorry to hear your comments, I’m going to look into it for you and try to … More
5/5
Trishia and the team are always available to help with any problems I may have. I can happily leave my property in their capable hands and know that my tenants will be well looked after ,leaving me worry free.
Thank you so much Caroline. Our management service aims to do exactly that - give Landlords the peace of mind that their property and tenants are looked after. Trishia will be very grateful that you have left her such a nice review ☺️
5/5
Been really helpful with everything thanks Trisha
Thanks Ben!
5/5
An outstanding service and commitment to getting the sale and making sure they held our hands right though the the process of a stressful house move. We thank you Absolute team!
Many thanks Ben! Moving home can certainly be a busy time but we're glad you felt supported throughout.
5/5
We bought a house via absolute. We noticed a difference in how they conducted tours of the homes they sold compared to other local agents, Shannon from Absolute seemed a lot more knowledgeable about the property than other local agents had been about their properties, and she pointed out how each different features of the home could work for us. The whole thing seemed to stall at some point but Tina in the sales progression team picked it up and was very supportive in chasing different parts of the chain and getting our soliciotors moving. We’d be very happy to recommend absolute to our friends.
Thank you Theresa. I'll be sure to pass on your kind words to Shannon and Tina. Recommendations are one of the most important parts of our business, so it's really great to hear that you'll be recommending us to friends going forward ☺️
5/5
Absolute have been a pleasure to deal with. Frank attended provided an honest and realistic valuation of my home, leading to an offer accepted within a short period of time. …
Thank you so much for your lovely review Adam. We’re really pleased Frank’s honest approach helped secure you an offer so quickly, and I know Tina will be delighted to hear your kind words, she genuinely puts her heart into looking after … More
3/5
I have bought 4 house over my life time. Google reviews is for feed back so here are my thoughts. First experience very good , agents showing me around on time , helpful to a point but took 3 attempts to locate alocated car parking space. …
Thanks for taking the time to review us, we’ll take your comment “a good agency if you want job done quick and efficiently”. … More
5/5
Marc & Sara Brady An outstanding service and commitment to getting the sale and making sure they held our hands right though the the process of a stressful house move. We thank you Absolute team!
5/5
Where do I start! Trishia with absolute was more then accommodating! She made sure everything was explained properly and that i understood everything, she went above and beyond to make sure I was settled in my new home with ease, I couldnt have asked for more!
Thank you so much Luke! Trishia always goes the extra mile to help. We're so pleased that you've settled into your new home and hope you're happy there for a long while! You know where we are if you ever need our help in the future.
5/5
I found absolute a very professional company. Starting with Darren and Frank, who discussed at length the market situation and where my house fitted into the price range. They organised a high effective video and photo shoot, I hardly …
Thank you so much for your kind words Duncan and for leaving us this positive review. We're absolutely delighted to hear how pleased you were with the whole selling experience - and especially that your home sold so much quicker than you … More
4/5
Very pleased with the service I received from Absolute. Trisia was professional and I am delighted with all she did and the help I needed to get the house up to standard for my new tenant. Thank you
Thanks Kathleen!
5/5
Excellent service from start to finish. Shannon has gone above and beyond. Would 100% recommend the whole team.
Thank you Emily! Shannon is certainly a huge credit to our team.
5/5
We were very impressed with Shannon Morris's proactive approach. As buyers we have been disappointed with other estate agents, never hearing from them when new properties come on the market. Shannon was extremely proactive in finding us properties to view and worked hard to bring both sides together to achieve a sale.
5/5
A very positive experience with recommendation to use Absolute Sales and Lettings. I am purchasing a property and relocating from Weston Super Mare to Torquay. …
Thank you for taking the time to review our service Alex. We hope you’ll be very happy in your new home!
1/5
Kim Hughes was not forthcoming with the truth of what was actually going on with my buyer. She continually used the excuse of being a single parent for her lack of response to my emails, her short working hours and the days she spent not … More
5/5
Trishia and her colleagues were amazing in supporting us to rent our new property. Thank you for that !
5/5
Buying and selling a house is always going to be stressful, but I'm so pleased we saw a property we liked for sale with Absolute and in turn asked them to sell ours. Chris, Hannah and the whole team were fantastic from the outset. Excellent regular progress reports and updates from start to finish and very prompt in replying to any questions/queries we had. We have no plans to ever move again (having found our dream property), but if we did we would have no hesitation in using Absolute again. Thanks so much for what you did for us. Stuart & Anita
Thanks for giving us such a great review, we're glad to hear you're very happy in your new home!
5/5
James was absolutely brilliant getting us in quickly and efficiently to our new property he kept communication open and has addressed our very few concerned effortlessly: we can’t thank him enough We’ve been with absolute for a few years and can never fault them. Trisha was our previous lead estate agent who was also fantastic.
1/5
Well after a phone call which was met with a rude and condescending person and then was blocked to speak to a higher up. in the past we have had to chase them they never done it on their own never forwared imported information we had to …
This appears to be connected to the other review received today. I am the Director of the company and was sat next to my Lettings Manager when … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Absolute Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Absolute Sales & Lettings is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in three years, the group and its branches: 2018, 2021, 2025.
Negotiator Awards by year, 2018 to 20212021 1 Gold The Negotiator Awards 2021 winners
2019 1 Highly Commended The Negotiator Awards 2019 winners
2018 1 Silver The Negotiator Awards 2018 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
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Paignton has the most, with 424 reviews rated 4.7 out of 5, followed by Torquay with 228.
37 reviews from sellers, rated 4.8 out of 5 on average. For example, Debbie wrote: "Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ..."
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ..."
15 reviews from landlords, rated 4.7 out of 5 on average. For example, A customer wrote: "No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Steve wrote: "The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ..."
Yes. In The Trusted Agent 2026 awards, Paignton won Trusted Agent. At The Negotiator Awards 2025 the group won Bronze for Regional Agency of the Year, South West. The group and its branches have also won 2 other industry awards since 2018.