Every review we hold for the Adur office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a change in tenants and had a few…
I had a change in tenants and had a few issues that needed sorting out, from the previous tenants moving out and the new tenant moving in. As I live abroad, I have a fully managed service. I am pleased to say that everything was coordinated between the relevant departments and communicated with me via email or phone calls. A huge thanks to Loren and George for their assistance in ensuring a smooth transition.
Laura · 23 August 2023
Agent replied · 23 October 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotBeing new in town I didn’t know what to…
Being new in town I didn’t know what to expect. But Michael jones worked hard to assist me to get a place. And I am so excited I never know it will be possible . I want to say a huge thank you to George Waring for being so professional and outstanding and also the entire team for their great work . Thank you so much i truly appreciate you all. Keep on the good work. I will definitely be recommending Michael Jone to everyone.
Uzezi · 17 February 2023
Agent replied · 23 October 2024
So pleased to hear we could help you find a home in your new town of Worthing. We will pass your kind words on to George and the team.
★★★★★ 5/5
TrustpilotExcellent service and very helpful
Mark was our point of contact and was extremely helpful throughout the process. Unfortunately, our solicitor was shocking but Mark worked hard to manage both sides and always kept us updated. He was always willing to help, listen and liaise on our behalf and I cannot find fault with his service.
Tony · 30 October 2024
Agent replied · 24 December 2024
Thank you for your kind words! We’re thrilled to hear that Mark provided such helpful support throughout your sale, especially in managing both sides and keeping you informed. It’s wonderful to know his efforts made a positive impact despite the challenges with the solicitor. We appreciate your feedback and are delighted to hear that Mark’s dedication made a difference.
★★★★★ 5/5
TrustpilotOutstanding Work
It has been a pleasure to work with the Michael Jones team in Ferring. Lots of viewings, regular updates and a fantastic team offering a seamless service. Their recommended solicitor was also excellent and the transaction couldn’t have been easier. A massive thank you to Emma, Lucy and Lisa who were all outstanding.
Geoff · 22 October 2025
★★★★★ 1/5
TrustpilotVery disappointed with check out handling
Following my last day of tenancy, I was very disappointed with how my check out procedure was done.Rita Trohova was being very difficult and unaccomodating for my cleaner to go back to the property to re-clean some areas at a time suitable for the cleaner. Therefore, I lost some deposit which could have been avoided had Rita been more flexible. I then spoke to Catherine McCabe who was very nice and was more flexible. Moving is a very stressful time, Rita made it even more stressful for me. Very poor customer care from Rita.
Anjli · 8 December 2024
★★★★★ 5/5
TrustpilotTo Best Estate Agents
To James AdamsMay I say a very big thank you for all your hard work in getting the sale of Barfield Park over the line.Throughout the duration of the sale you kept me updated on a regular basis of what was going on.At the end you really pulled out all the stops and managed to push it through at the last minute which was such a relief for all us.Once again massive thanks for all your hard work. Although we now live in Wales we still have many friends in Lancing and we’d have no hesitation in recommending Michael Jones & Bacon as the go to estate agent.You and the team are just the best, keep up the good work.Kind Regards Graeme Briant
Graeme · 10 January 2023
Agent replied · 23 October 2024
This is fantastic to hear, thank you so much Graeme. We wish you all the best for life in Wales and thank you for the recommendation.
★★★★★ 5/5
TrustpilotWONDERFUL AFTERCARE
The property we purchased was bought through Michael Jones in Worthing is where we received the most excellent service. At all times they were professional and their aftercare was second to none. Of particular note was Jane Tomlinson, who was always there, answered any questions and communicated so well that we always knew where we were in a rather protracted purchase. Well done, Jane. You made this so much easier for us!!
SHIRLEY · 23 August 2023
Agent replied · 23 October 2024
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
★★★★★ 5/5
TrustpilotAlways a pleasure working with these…
Always a pleasure working with these guys when renting. A smooth, clear process from start to finish and communication throughout. Special thanks to Bradley and darcy for help when viewing properties and Maisy for helping when securing the property we liked. Will always choose to rent with Michael jones.
Amber · 7 November 2024
Agent replied · 24 December 2024
Thank you for sharing your experience! We’re thrilled to hear that renting with us has been smooth and well-communicated from start to finish. Bradley, Darcy, and Maisy will be especially pleased to know they were able to assist you in finding and securing the perfect property. It’s fantastic to hear we’ve earned your loyalty, and we look forward to helping with any future rentals.
★★★★★ 5/5
TrustpilotExcellent Service
Well.. what can I say? The whole team at Michael Jones & Bacon are professional and knowledgeable, however, Karlie has been an absolute star and rock for me. The past week has been stressful with one of the buyers threating to pull out. Karlie has been fighting my side, in constant contact with me, reassuring me, happy to answer my questions, and generally a wonderful woman.. I could go on!...I would highly recommend this company, and if you have the pleasure of having Karlie on your side, you'll be alright!
Timothy · 24 November 2022
Agent replied · 23 October 2024
Fantastic feedback, thank you Timothy. We will pass your kind words on to Karlie and the team.
★★★★★ 5/5
TrustpilotWe recently secured our first flat…
We recently secured our first flat through Michael Jones and Bacon, with the help of Gary. We met Gary on the first viewing of our flat, he was very friendly, helpful and knew all the relevant information regarding the flat. Every step of the way, Gary provided us with detailed updates on the progression of the sale and he made a potentially stressful process quick and easy. Gary went above and beyond to progress the purchase, and regularly chased up all the relevant parties.We couldn’t recommend Michael Jones and Bacon more highly. We’ve had an excellent experience from start to finish and wouldn’t think twice where to go when we are next in need of an agency.
John · 20 November 2022
Agent replied · 23 October 2024
Thank you so much for your feedback John. We are so pleased to hear Gary and the team could assist you so well with your purchase. Thank you for your recommendation and best wishes in your new home.
★★★★★ 5/5
TrustpilotWe chose Michael Jones because of their…
We chose Michael Jones because of their high street presence and success in local sales.We were allocated Mark Durrant as our personal contact in the company and we can highly recommend him. Mark is professional and very experienced but also super friendly and down to earth. He was always available for contact by phone and email, sending regular updates and he was reassuring and supportive whenever our nerves got too fraught from the endless delays and uncertainties! It was a pleasure to work with him and we hope he'll be available to help us through our next sale! 😀
Customer · 19 November 2022
Agent replied · 23 October 2024
Thank you so much. We will pass your kind words over to Mark, and are pleased to hear he could help you so well with the sale.
★★★★★ 5/5
TrustpilotMark made the experience as pleasant as…
Mark made the experience as pleasant as possible. It wasn't an easy process for us with numerous delays lower down the chain and sometimes it became particularly frustrating, but throughout all of that, mark was the one that kept things calm, measured and achievable. He applied just the right amount of pragmatism and humour to the whole journey!
Greg · 23 May 2024
Agent replied · 23 October 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
★★★★★ 5/5
TrustpilotHouse Sale - Goring
We chose Michael Jones because of their excellent reputation in selling houses in the area of Goring. We were not disappointed as from our very first contact through to completion, the level of service we received was exemplary. We mainly dealt with Darren the branch manager who has excellent communication skills and kept us informed with updates throughout the whole process. The whole team contributed in making our experience as stress free as possible and we wouldn't hesitate to recommend them.
Keith · 18 October 2022
Agent replied · 23 October 2024
Thank you for your review Keith. We are happy to hear we could make your experience as stress-free as possible.
★★★★★ 5/5
TrustpilotJoe Hammond couldn’t of done more for us…
Joe Hammond has been assisting us with our house purchase of 18 The Martlets. For what has been a painfully long journey for us all, Joe has been nothing short of incredible. He kept us updated constantly, was always on hand to answer our many questions and phone calls over the whole time period. He made us feel like we was his 1st priority. On what hasn’t been the most straight forward time, Joe remained positive and proactive throughout the whole process. He really is a big part of our experience buying a first home and we are very grateful to of had his support and guidance. Because of Joe, our experience with Michael Jones & Co has been incredible. I would highly recommend you guys to anyone and if the time comes should we wish to move, Joe will be the first person we call!We really can’t thank him enough, although I’m sure he will be glad to not see out names pop up again after we’ve completed! And thanks to any of the team that may of provided him support during the process. If possible, I hope Joe can get the recognition he deserves for all the hard work he’s done over the past 15 months.
Daisie · 17 October 2022
Agent replied · 23 October 2024
This is a fantastic review, thank you Daisie. We will pass this on to Joe and the team. Best wishes for life in your new home.
★★★★★ 5/5
TrustpilotI Highly Recommend Michael Jones Worthing Branch
I highly recommend Michael Jones for their professionalism throughout the buying and selling process. Jane Tomlinson, Sales Progressor went above and beyond her remit on the sale of my Mother's property. She was constantly on the phone passing information on to the buyer to speed up the process. Basically, Jane did the job which the solicitors should have done! It was unfortunate that the solicitors took almost 7 months to complete even though it was an empty flat my Mother bought and her buyer was a first time buyer! Much gratitude to all at Michael Jones in Worthing.
Maria · 1 October 2022
Agent replied · 23 October 2024
Thank you so much for your review Maria. We will pass your kind message on to Jane and the team, and we are very happy to hear she could help you so brilliantly with the sale.
★★★★★ 4/5
TrustpilotFriendly agent that showed us round the…
Friendly agent that showed us round the property. Answered all questions we had and got back to us with the information we asked for.
Steve · 14 September 2026
Agent replied · 23 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotProfessional and honest
Professional and honest. James is a star. Through start to finish he kept us updated on our purchase. We hit a few hiccups on our journey through our process ( My buyers solicitor ) and things become stressful. James stepped in a took the bull by the horns and we moved in September. If it was not for him we would have lost our dream house. He is a credit to his company and very knowledgeable in his profession
Dazza · 29 October 2022
Agent replied · 23 October 2024
Thank you for your review. Great to hear James could help you secure your dream home. Best wishes in your new place.
★★★★★ 5/5
TrustpilotI’d like to write a review about our sale through your Rustington branch. Lisa was exceptional
I’d like to write a review about our experience with Michael Jones. We have recently sold through your Rustington branch and I wanted to thank Lisa who communicated the sale with us throughout and especially during the difficult moments.I can highly recommend this office.
Mr · 20 December 2024
Agent replied · 24 December 2024
Thank you so much for sharing your experience with Michael Jones and our Rustington branch! We’re delighted to hear that Lisa provided exceptional service, keeping you informed throughout your sale and offering support during the challenging moments. Your recommendation means a great deal to us, and we’re thrilled we could assist you successfully.
★★★★★ 5/5
TrustpilotGreat service and communication throughout
Michael Jones Worthing were my selling agent for a number of flats. The scheme was challenging to say the least but they persevered with each sale and kept me updated throughout. I would not hesitate to use them again and can highly recommend them.
Emma · 16 December 2024
Agent replied · 24 December 2024
Thank you for your kind words! We’re delighted to hear that Michael Jones Worthing provided great service and communication throughout the sales process.
★★★★★ 5/5
TrustpilotExcellent service from Joe Oakley
Overall - this was really good customer service. It took a bit of chasing to speak to someone who could help me with my issue, but when I was able to speak with the property manager, Joe Oakley, he was extremely efficient and prompt with his help, and the matter was resolved within minutes.
Lucy · 22 September 2026
★★★★★ 5/5
TrustpilotAngela and her team were fantastic…
Angela and her team were fantastic right from the start, communication was spot on.
Leo · 18 November 2025
Agent replied · 23 November 2025
Thank you so much for your lovely feedback. We’re delighted to hear that Angela and her team provided great support from start to finish, and that communication was consistently spot on.
We really appreciate your recommendation, thank you for choosing us!
★★★★★ 5/5
TrustpilotMichael Jones assisted us in purchasing…
Michael Jones assisted us in purchasing a new build flat on the Worthing sea front. Max was extraordinary helpful in helping us select the best flat for our purposes, patient with us during the long new build process, and always very responsive to updates on the project and our requirements. We are thrilled with the outcome and appreciate all of Max/Michael Jones effort to make this happen.
Mr · 20 September 2023
Agent replied · 23 October 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotReally happy with my tenancy renewal
Really happy with my tenancy renewal. My circumstances had changed and I needed a guarantor. Ella Glazebrook at the Worthing branch was fantastic! There were quite a few emails and she replied to each one quickly. Thank you so much for all your help Ella and ensuring it was a smooth process.
Yolanda · 19 July 2024
Agent replied · 23 October 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
★★★★★ 5/5
TrustpilotI was impressed with the services
I was impressed with the services, friendly staff and help offered by Michael Jones.Being my first purchase, I had questions, which Juliette was brilliant at helping to answer, or advise on where to find info. When unable to attend, Max was very helpful and also provided great customer service in Juliette's absence.On completion, met with some flowers and everything I needed, great people, great service, great company.
Ash · 17 August 2023
Agent replied · 23 October 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
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