Michael Jones & Bacon reviews

★★★★★ 5/5

Trustpilot

All round great service

Having sold our property in a few days, Ben Maylin was great at keeping us informed about new properties coming onto the market, showing us around and ultimately helping us to find the property we are now moving to. Mark Durrant provided us with a professional service, keeping us informed at every stage of our purchase. Liaising with the seller and solicitors efficiently. If we any had any questions about our purchase he was happy to advise or find out. Michael Jones provided a great service all round.

M · 1 May 2024

★★★★★ 5/5

Trustpilot

Excellent all round service.

I very rarely write reviews however I was so impressed with the service I received from James (Lettings Manager of the Worthing Branch) his negotiators, the property management team and accounts department that a review was the least I could do to say a massive thank you to all those involved for making my life and the whole process as easy as possible through what was a very stressful time for me.Not only did they do exactly what they said they would do but nothing was ever a problem and if issues did arise they were dealt with immediately whilst keeping my mind at rest and also they did go the extra mile in helping me when my back was against the wall but it was the constant reassurance and no b**s** that meant the most from start to finish throughout this process. I have dealt with Estate Agents most of my life but I can truly say this whole team in Worthing was exceptional in what they did and still do for me unlike every other agent who over promises and always under delivers and that is why I had to write this review .Again, a massive thank you to all of you for everything you did for me and the excellent service you still provide today whilst managing my property.

Nicholas · 24 April 2024

★★★★★ 5/5

Trustpilot

Efficient but caring too

My first time with Michael Jones after many agents looking after my rented accommodation over a 22 year period.Aside from the price hike, I could not be happier with the way that my new tenancy agreement was handled. I had some maintenance issues and these were dealt with not only quickly, but with care and concern by Kim Brand. Kim made me feel important and not just a little fish in a small studio.Thank you Kim

Lesley · 7 May 2024

★★★★★ 5/5

Trustpilot

Move In

Evie, Darcy Kamila and Carys were very helpful and quick with my process, a very efficient team! Thanks girls!

Silvio · 12 March 2026

★★★★★ 5/5

Trustpilot

Fantastic Sales Progressor - Jane Tomlinson

Jane Tomlinson is fantastic and a true asset to Micheal Jones. Without Jane our sale and purchase would have dragged on and on. No issue is too big or small for Jane and it was a real pleasure every time we spoke, even if it was a very stressful time.

Louise · 18 March 2026

★★★★★ 5/5

Trustpilot

Excellent service from Michael jones…

Excellent service from Michael jones worthing from start to finish. Hannah made the process of renting our new home straightforward and stress-free. We were kept updated throughout the whole process I would highly recommend. Thank you again.

Megan · 28 September 2025

★★★★★ 5/5

Trustpilot

Renting made easy

If you’re looking for professional advice James Caitlin and his merry team made renting out our property simple and all staff have a great sense of humour. Nothing was to much trouble and any queries/emails were dealt with promptly. Have no hesitation in recommending James and his merry team to anyone wanting to rent out property in the area. Lucy Hampton was a more than able deputy when James was on his holi bobs.

Martin · 7 May 2024

★★★★★ 5/5

Trustpilot

Ellie - Bishops Waltham

Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.

Beth · 22 September 2026

★★★★★ 5/5

Trustpilot

Great communication

I bought my last property through Michael Jones & Company and Darren Belchamber was my main point of contact as the sale progressed. Darren has great negotiation and communication skills and always followed up any queries or issues rapidly. If he wasn't available when I rang, he always returned my call. He liaised well with the rest of the chain and was able to give me up-to-date information when my solicitor wasn't! Although I have no experience of selling through this agent, I would have no hesitation in recommending them as good communication and a timely response to any issues or potential delays are vital for both buyers and vendors.

Sally · 19 December 2023

★★★★★ 5/5

Trustpilot

Great communication

During our search for our new home we visited more houses on the market with Michael Jones than any other estate agent. We found the staff to be helpful, respectful and realistic . They presented as thoughtful representatives, rather than 'salespeople', something we appreciated greatly. When we found the home we wanted they worked with us to achieve the purchase, by ensuring a smooth process, through clear communication.

David · 15 February 2026

★★★★★ 5/5

Trustpilot

Deposit Return

This review is related to a specific employee in particular - Rob Steward.Throughout the process of getting the deposit return, Rob has been extremely prompt with communication while maintaining a professional voice.He has contacted me by phone in regard to my first email, clearly indicating of his intentions to resolve the matter on a mutually-beneficial basis.Despite this process being rough for some, Rob has helped smooth it out, with prompt communication between both parties (us and landlord).It is important to distinguish between the outcome of the deposit return and the way the agent handles it, and Rob has been exemplary. Despite my infrequent responses, Rob has always replied immediately, clearly indicating his professionalism and will to get the job done.I wish we would have had Rob as an agent from the start, would have made the tenancy a smoother process!

David · 13 December 2023

★★★★★ 3/5

Trustpilot

Transparence of house condition during moving time

House viewing was done while the previous occupant was still living there 2 months before it was ready for rent. That was the only time I had to see the house with an officer from your office. There was no guidance on how what works in the house. The day I was moving into the house, no officer from your company came to see the condition of the house with me

Kupiwe · 26 May 2024

★★★★★ 5/5

Trustpilot

Lucy was so so helpful and made every…

Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)

Sophie · 21 September 2026

★★★★★ 5/5

Google

We recently secured our first flat through Michael Jones and Bacon, with the help of Gary. We met Gary on the first viewing of our flat, he was very friendly, helpful and knew all the relevant information regarding the flat. Every step of the way, Gary provided us with detailed updates on the progression of the sale and he made a potentially stressful process quick and easy. Gary went above and beyond to progress the purchase, and regularly chased up all the relevant parties. We couldn’t recommend Michael Jones and Bacon more highly. We’ve had an excellent experience from start to finish and wouldn’t think twice where to go when we are next in need of an agency.

John · 25 October 2023

★★★★★ 5/5

Trustpilot

Best service and support EVER

From the moment I approached Darren at Michael Jones, I instantly felt reassured. Unlike other estate agents, that feeling of being ‘looked after’ never left, as I’ve been supported by Darren and the team, every step of the way. After being on the market for 6 months with another agent, Michael Jones found me two buyers within a week! I will never use another estate agent again. So very grateful. Would give ten stars if I could!

Vicky · 29 November 2023

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

We're actually still quite speechless with the outstanding service offered by Michael Jones. Huge shout out to James who was quite simply, exceptional! We were kept up to date by James throughout the whole process of buying, even relaying updates throughout the whole chain which we found extremely reassuring. We want to thank James, Karlie, Dominic and his team for making a potentially stressful time, practically seamless. We're hoping this is our forever home - if it isn't, we will be selling through Michael Jones. Thank you all so much!

Andrea · 15 August 2023

★★★★★ 5/5

Trustpilot

Thank you

Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!

Eleanor · 22 September 2026

★★★★★ 5/5

Trustpilot

Professional, friendly and focused.

Mark Durrant, at Michael Jones is clearly exceptionally experienced and his expertise shone through. Mark was extremely focused on progressing our purchase and impressively thorough and professional throughout the process. He was also understanding and patient when things didn't go exactly to plan (as they never do in a home purchase!)... Michael Jones and Mark, in particular were an absolute pleasure to work with and highly recommended.

Tim · 13 May 2024

★★★★★ 5/5

Trustpilot

Fantastic service from Scarlett and Michael Jones!

My partner and I have just exchanged on our property purchase with Michael Jones Findon branch, and we have mainly been supported by the wonderful Scarlett throughout this exciting journey. From our first viewing to the final stages now, we have been amazed by her professionalism, positivity, experience and clear advice. With busy lives at the same time, we have also greatly appreciated the promptness of her responses to e mails, calls and communications. We could not have asked for a better estate agent to support us through the process, which has made it smooth and enjoyable at every stage. Thank you Scarlett, so so much from both of us. We could not recommend you highly enough and will recommend Michael Jones to everyone we know.

Neil · 25 July 2023

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. The team at Michael Jones & Company were professional, friendly, and very helpful throughout the process. A special mention to Jas, the sales negotiator, who was particularly supportive, responsive, and made everything run smoothly. Highly recommended.

Crispin · 13 March 2026

★★★★★ 5/5

Trustpilot

A big thank you to the team at Michael…

A big thank you to the team at Michael Jones who worked extremely hard on a very problematic sale. Louis Griffiths was my main contact after the sale fell through once. He kept me up-to-date and fully informed constantly, as did Darren, Paul and Tina. It is particularly important that you can trust your agent when living abroad, and having used the services of Michael Jones many times in the past, I can 100% recommend them. Another great result!! Thank you again.

Mr · 28 June 2023

★★★★★ 5/5

Trustpilot

Michael Jones in Goring

Michael Jones in Goring were very helpful in the sale of my mother's flat after her passing. As I live overseas the logistics were not easy, but Darren, Louis and Tina did everything they could to make the process easier. The property sales process in the UK is a disaster in my opinion, mostly because of inefficient government agencies, Michael Jones did what they could to ease the process.

Tony · 17 February 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

We have just purchased a property through Michael Jones and have been very pleased with the help and support from the team in Rustington. Ella has been a great communicator, always returning our calls promptly, and going out of her way to make the purchasing process as easy as possible. Thank you Ella.

Shirley · 21 November 2024

★★★★★ 5/5

Trustpilot

Very professional and efficient

Very professional and efficient. We had lost 2 houses and Michael Jones made sure that everything was as stress free as possible.Lisa was amazing. Always on the end of the phone/email. I couldn’t have got through everything without her. Nothing was too much trouble and I feel she went above and beyond

Claire · 26 November 2024