Michael Jones & Bacon reviews

★★★★★ 5/5

Trustpilot

Excellent Service

The second time of dealing with Paul Jackson at Michael Jones in Goring, last time as a buyer and this time as a seller. On both occasions Paul and his team, Louis, Darren, Tina, Louise and Lucy, provided excellent customer service and helped us through our sale and purchase in a challenging market. If you are looking to sell in Goring then Paul should be the first agent that you call.

Philip · 20 December 2023

★★★★★ 5/5

Trustpilot

Fantastic Service from Brad

Brad was brilliant from the very start. Great phone communication for setting up the registration and property viewing.Very welcoming and knowledgeable during the property visit and tour.Brad made the whole process so easy and efficient.Highly recommend Brad who couldn’t have made renting any easier and exciting and also using Michael Jones who are a great company.

Jessica · 23 September 2024

★★★★★ 5/5

Trustpilot

I would recommend Michael Jones

I would recommend Michael Jones if selling your house. They sold mine for me and suggested what I could do in order to make the house more saleable. This was key in selling the house so much quicker than other similar houses in the area, and for slightly more money! George kept me updated every step of the way and I did not have to chase them to find out what was happening at any stage.

Lindsey · 31 July 2023

★★★★★ 5/5

Trustpilot

I have really enjoyed buying a house…

I have really enjoyed buying a house with Micheal Jones and Company. Everyone I have spoken to on the phone has been so helpful, and also given me the answers I needed. Louis Griffiths has been extremely knowledgeable, kind, helpful and efficient. Louis has constantly kept me updated with emails or phone calls and has understood when I haven’t been able to pick up the phone due to work commitments. Louis has explained every bit about buying a house and has guided me through each part of the process. I would highly recommend working with Louis and the team.

Charlotte · 30 March 2023

★★★★★ 5/5

Trustpilot

Very good servcie

All the staff members in the Goring Branch whom I dealt with through the selling process were courteous, helpful, professional and friendly in their response. Paul Jackson was my main point of contact throughout and I was very grateful for his capacity to listen, respond to my questions, act on them and to give useful advice. I was acting as Power of Attorney in the sale of a property, where someone else's well-being was crucial, and they showed every understanding of the situation.

Hazel · 28 March 2023

★★★★★ 5/5

Trustpilot

I had a change in tenants and had a few…

I had a change in tenants and had a few issues that needed sorting out, from the previous tenants moving out and the new tenant moving in. As I live abroad, I have a fully managed service. I am pleased to say that everything was coordinated between the relevant departments and communicated with me via email or phone calls. A huge thanks to Loren and George for their assistance in ensuring a smooth transition.

Laura · 23 August 2023

★★★★★ 5/5

Trustpilot

Being new in town I didn’t know what to…

Being new in town I didn’t know what to expect. But Michael jones worked hard to assist me to get a place. And I am so excited I never know it will be possible . I want to say a huge thank you to George Waring for being so professional and outstanding and also the entire team for their great work . Thank you so much i truly appreciate you all. Keep on the good work. I will definitely be recommending Michael Jone to everyone.

Uzezi · 17 February 2023

★★★★★ 5/5

Trustpilot

Excellent service and very helpful

Mark was our point of contact and was extremely helpful throughout the process. Unfortunately, our solicitor was shocking but Mark worked hard to manage both sides and always kept us updated. He was always willing to help, listen and liaise on our behalf and I cannot find fault with his service.

Tony · 30 October 2024

★★★★★ 5/5

Trustpilot

Outstanding Work

It has been a pleasure to work with the Michael Jones team in Ferring. Lots of viewings, regular updates and a fantastic team offering a seamless service. Their recommended solicitor was also excellent and the transaction couldn’t have been easier. A massive thank you to Emma, Lucy and Lisa who were all outstanding.

Geoff · 22 October 2025

★★★★★ 1/5

Trustpilot

Very disappointed with check out handling

Following my last day of tenancy, I was very disappointed with how my check out procedure was done.Rita Trohova was being very difficult and unaccomodating for my cleaner to go back to the property to re-clean some areas at a time suitable for the cleaner. Therefore, I lost some deposit which could have been avoided had Rita been more flexible. I then spoke to Catherine McCabe who was very nice and was more flexible. Moving is a very stressful time, Rita made it even more stressful for me. Very poor customer care from Rita.

Anjli · 8 December 2024

★★★★★ 5/5

Trustpilot

To Best Estate Agents

To James AdamsMay I say a very big thank you for all your hard work in getting the sale of Barfield Park over the line.Throughout the duration of the sale you kept me updated on a regular basis of what was going on.At the end you really pulled out all the stops and managed to push it through at the last minute which was such a relief for all us.Once again massive thanks for all your hard work. Although we now live in Wales we still have many friends in Lancing and we’d have no hesitation in recommending Michael Jones & Bacon as the go to estate agent.You and the team are just the best, keep up the good work.Kind Regards Graeme Briant

Graeme · 10 January 2023

★★★★★ 5/5

Trustpilot

WONDERFUL AFTERCARE

The property we purchased was bought through Michael Jones in Worthing is where we received the most excellent service. At all times they were professional and their aftercare was second to none. Of particular note was Jane Tomlinson, who was always there, answered any questions and communicated so well that we always knew where we were in a rather protracted purchase. Well done, Jane. You made this so much easier for us!!

SHIRLEY · 23 August 2023

★★★★★ 5/5

Trustpilot

Always a pleasure working with these…

Always a pleasure working with these guys when renting. A smooth, clear process from start to finish and communication throughout. Special thanks to Bradley and darcy for help when viewing properties and Maisy for helping when securing the property we liked. Will always choose to rent with Michael jones.

Amber · 7 November 2024

★★★★★ 5/5

Trustpilot

Excellent Service

Well.. what can I say? The whole team at Michael Jones & Bacon are professional and knowledgeable, however, Karlie has been an absolute star and rock for me. The past week has been stressful with one of the buyers threating to pull out. Karlie has been fighting my side, in constant contact with me, reassuring me, happy to answer my questions, and generally a wonderful woman.. I could go on!...I would highly recommend this company, and if you have the pleasure of having Karlie on your side, you'll be alright!

Timothy · 24 November 2022

★★★★★ 5/5

Trustpilot

We recently secured our first flat…

We recently secured our first flat through Michael Jones and Bacon, with the help of Gary. We met Gary on the first viewing of our flat, he was very friendly, helpful and knew all the relevant information regarding the flat. Every step of the way, Gary provided us with detailed updates on the progression of the sale and he made a potentially stressful process quick and easy. Gary went above and beyond to progress the purchase, and regularly chased up all the relevant parties.We couldn’t recommend Michael Jones and Bacon more highly. We’ve had an excellent experience from start to finish and wouldn’t think twice where to go when we are next in need of an agency.

John · 20 November 2022

★★★★★ 5/5

Trustpilot

We chose Michael Jones because of their…

We chose Michael Jones because of their high street presence and success in local sales.We were allocated Mark Durrant as our personal contact in the company and we can highly recommend him. Mark is professional and very experienced but also super friendly and down to earth. He was always available for contact by phone and email, sending regular updates and he was reassuring and supportive whenever our nerves got too fraught from the endless delays and uncertainties! It was a pleasure to work with him and we hope he'll be available to help us through our next sale! 😀

Customer · 19 November 2022

★★★★★ 5/5

Trustpilot

Mark made the experience as pleasant as…

Mark made the experience as pleasant as possible. It wasn't an easy process for us with numerous delays lower down the chain and sometimes it became particularly frustrating, but throughout all of that, mark was the one that kept things calm, measured and achievable. He applied just the right amount of pragmatism and humour to the whole journey!

Greg · 23 May 2024

★★★★★ 5/5

Trustpilot

House Sale - Goring

We chose Michael Jones because of their excellent reputation in selling houses in the area of Goring. We were not disappointed as from our very first contact through to completion, the level of service we received was exemplary. We mainly dealt with Darren the branch manager who has excellent communication skills and kept us informed with updates throughout the whole process. The whole team contributed in making our experience as stress free as possible and we wouldn't hesitate to recommend them.

Keith · 18 October 2022

★★★★★ 5/5

Trustpilot

Joe Hammond couldn’t of done more for us…

Joe Hammond has been assisting us with our house purchase of 18 The Martlets. For what has been a painfully long journey for us all, Joe has been nothing short of incredible. He kept us updated constantly, was always on hand to answer our many questions and phone calls over the whole time period. He made us feel like we was his 1st priority. On what hasn’t been the most straight forward time, Joe remained positive and proactive throughout the whole process. He really is a big part of our experience buying a first home and we are very grateful to of had his support and guidance. Because of Joe, our experience with Michael Jones & Co has been incredible. I would highly recommend you guys to anyone and if the time comes should we wish to move, Joe will be the first person we call!We really can’t thank him enough, although I’m sure he will be glad to not see out names pop up again after we’ve completed! And thanks to any of the team that may of provided him support during the process. If possible, I hope Joe can get the recognition he deserves for all the hard work he’s done over the past 15 months.

Daisie · 17 October 2022

★★★★★ 4/5

Trustpilot

Friendly agent that showed us round the…

Friendly agent that showed us round the property. Answered all questions we had and got back to us with the information we asked for.

Steve · 14 September 2026

★★★★★ 5/5

Trustpilot

I Highly Recommend Michael Jones Worthing Branch

I highly recommend Michael Jones for their professionalism throughout the buying and selling process. Jane Tomlinson, Sales Progressor went above and beyond her remit on the sale of my Mother's property. She was constantly on the phone passing information on to the buyer to speed up the process. Basically, Jane did the job which the solicitors should have done! It was unfortunate that the solicitors took almost 7 months to complete even though it was an empty flat my Mother bought and her buyer was a first time buyer! Much gratitude to all at Michael Jones in Worthing.

Maria · 1 October 2022

★★★★★ 5/5

Trustpilot

I’d like to write a review about our sale through your Rustington branch. Lisa was exceptional

I’d like to write a review about our experience with Michael Jones. We have recently sold through your Rustington branch and I wanted to thank Lisa who communicated the sale with us throughout and especially during the difficult moments.I can highly recommend this office.

Mr · 20 December 2024

★★★★★ 5/5

Trustpilot

Professional and honest

Professional and honest. James is a star. Through start to finish he kept us updated on our purchase. We hit a few hiccups on our journey through our process ( My buyers solicitor ) and things become stressful. James stepped in a took the bull by the horns and we moved in September. If it was not for him we would have lost our dream house. He is a credit to his company and very knowledgeable in his profession

Dazza · 29 October 2022

★★★★★ 5/5

Trustpilot

Great service and communication throughout

Michael Jones Worthing were my selling agent for a number of flats. The scheme was challenging to say the least but they persevered with each sale and kept me updated throughout. I would not hesitate to use them again and can highly recommend them.

Emma · 16 December 2024