Trusted Agent profile · Adur

Michael Jones & Bacon Adur reviews

4.7

★★★★★ Excellent

1,103 reviews across 3 platforms

37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS

Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,103 reviews on three platforms, including 126 Google reviews rated 4.5.

Google logo

4.5 / 5

126

Reviews on Google

This office

Facebook logo

3.0 / 5

45

Reviews on Facebook

Business-wide

Trustpilot logo

932

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Adur office, from every platform, shown as written. First names only.

5/5

Trustpilot

Not just a transaction!

I’ve dealt with a couple of estate agents now and Michael Jones comes out on top by far, I never felt like it was just a sale to them but it was more of a personal exchange. Any time we had a question or query they acted promptly and got us the answers we were after. If/when we look to sell then we will be using Michael Jones.

David · 5 September 2023

Agent replied · 23 October 2024

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services. We look forward to working with you again soon.

5/5

Trustpilot

Joe and the team have been fantastic in…

Joe and the team have been fantastic in helping us along the way on selling our house. We couldn’t ask for a better service and highly recommend to others!

Dan · 28 November 2022

Agent replied · 23 October 2024

Great to hear, thank you Dan.

5/5

Trustpilot

Tenancy renewal

Isabella made the tenancy renewal a swift process. Thank you.

Viv · 19 July 2025

5/5

Trustpilot

Tenancy renewal was swift and easy

Tenancy renewal was swift and easy. Ella Glazebrook is friendly, approachable and responds to any queries very promptly. No concerns

Andie · 30 August 2023

Agent replied · 23 October 2024

Great to hear this, thank you so much for your review.

5/5

Facebook

I would like to take this opportunity to thank Rob and everyone at Michael Jones in Worthing for all their help and support over the last 3.5 years. From the very beginning and throughout my tenancy, their customer service has been excellent. On the few occasions I've had questions or maintenance issues, they have always responded promptly and resolved the matter quickly and efficiantly. I'ts been a pleasure to deal with such a professional company and particuarly Rob who was my main point of contact. Rob was always friendly, approachable and so helpful. Even leading upto and during my vacating of the property, everyone at Micheal Jones has been so courteous and helpful explaining everything clearly with no hidden agenda. I therefore have no reservations in recommending this friendly and professional company to anyone.

Robert · 18 January 2018

5/5

Trustpilot

Thank you Kirsty Smith

Kirsty handled the renewal extremely well. My queries were answered initially, all the renewal activity was managed on my behalf and my tenants have renewed. Excellent, thank you Kirsty.

Mr · 22 November 2022

Agent replied · 23 October 2024

Thank you so much

5/5

Google

We have recently purchased and sold properties which were both listed with Michael Jones. The 2 people assigned to us were Dominic and James who I cannot recommend enough. Having heard some horror stories from friends regarding estate agents I was a little apprehensive on how things would go for us. Fortunately, through a mix of experience, knowledge and punctuality, James & Dominic made the move extremely smooth for us both and we are delighted with our new home!

Chris · 26 October 2018

5/5

Trustpilot

Ella was very helpful and dealt with my…

Ella was very helpful and dealt with my tenancy renewal in a quick and effective way. Demonstrating great communication skills through the whole daunting process.

Mr · 6 April 2023

Agent replied · 23 October 2024

Great to hear, thank you so much

5/5

Trustpilot

Thanks again

Thanks again, to Sue Harris the Property renewals manager at Michael Jones. She makes the process of renewing rental for my property very simple, with a courteous friendly call the whole thing is done! thanks Sue!

Geoffrey · 5 January 2022

Agent replied · 23 October 2024

Thank you Geoffrey.

5/5

Trustpilot

Helpful Staff member

Ella was very helpful when we discussed the options of the rent and tenancy renewal. She listened to my requests and then implemented them

Sue · 27 April 2023

Agent replied · 23 October 2024

Thank you so much for your review Sue, Ella is a fabulous member of the team, and she will be delighted to read this.

5/5

Trustpilot

All staff at michael jones

All the staff especially Harry Moreland , Lisa holden and Becky at michael jones were always helpful and communicated with me no matter how times i called and pested them. can't fault the team. many thanks Rob Miller

Rob · 21 July 2021

Agent replied · 23 October 2024

What a fantastic review of our Lettings team, thank you, Rob! We will pass on your kind words.

5/5

Trustpilot

Professional

This is not just about the recent Insurance claim, but everything what Rebecca has done in past in relation to all the issues with the properties. She has done it all to perfection and care. Thanks Rebecca and the team.

Jay · 17 February 2021

Agent replied · 23 October 2024

Thank you for leaving us this glowing 5-star review Jay. We will pass your wonderful feedback onto Rebecca.

5/5

Trustpilot

Ella was very efficient with our…

Ella was very efficient with our renewal and was all agreed quickly.

Vanessa · 11 February 2024

Agent replied · 23 October 2024

We appreciate your feedback and are glad we could assist you.

5/5

Trustpilot

Job done smoothly and efficiently

Job done smoothly and efficiently. Thank you to Ella Glazebrook.

Ian · 22 March 2024

Agent replied · 23 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Absolutely outstanding thank u so much…

Absolutely outstanding thank u so much for ur help

Kevin · 15 December 2025

Agent replied · 22 December 2025

We're happy to hear that you had a great experience with our team!

5/5

Trustpilot

Ella Glazebrook thank you:)

Ella Glazebrook is a very good and reliable Agent. The whole process of extending the tenancy was carried out very quickly and efficiently.Thank you.Sylwia and Slawek

Sylwia · 4 January 2023

Agent replied · 23 October 2024

Thank you Sylwia and Slawek

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with this agency during my rental period. From the very beginning to the end of the agreement, their service was professional, reliable, and well-organized.

Anaf · 17 March 2026

5/5

Trustpilot

Tenancy renewal

We have just had our tenancy renewed by Isabella Whitham from Michael Jones & Company. Isabella helped us through the process, explained everything we needed to know regarding our position and that of our tenants as well as some details we were unsure of. All in all a stress free process perfectly handled.

Andy · 28 May 2024

Agent replied · 23 October 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.

5/5

Trustpilot

Ella is a lovely person always helping…

Ella is a lovely person always helping with everything, respond on our emails

Netka · 14 December 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your positive experience. We're here for any future needs you may have.

5/5

Trustpilot

Ella has been very kind and patient

Ella Glazebrook has been very kind and patient. Providing ample help and being very informative. She is also very professional.

Eloisa · 13 June 2023

Agent replied · 23 October 2024

Thanks so much for your feedback Eloisa. We will pass this on to Ella

5/5

Trustpilot

Isabella was very helpful and friendly

Teresa · 2 May 2024

Agent replied · 23 October 2024

Great to hear this! Thank you, we appreciate your feedback.

5/5

Trustpilot

Tegan was excellent

Tegan was excellent , kept me informed through the whole process , a definite 10/10 would recommend her

Paul · 31 July 2023

Agent replied · 23 October 2024

Great to hear this, thank you so much for your review. We will pass this on to Tegan.

5/5

Trustpilot

Sale went very well

Sale went very well. Id like to commend the lady who takes pictures of the property.

Breakfast&Coffee · 21 September 2023

Agent replied · 23 October 2024

Thank you so much for your review.

1/5

Google

Absolutely awful Estate Agent, can't even begin to express how terrible their service was to my family and I. When we had carbon monoxide in the property, THEY DID NOTHING. I'm so shocked and horrified to find out they are still an active business. The LANCING BRANCH were awful and i truly hope they didn't rent out that property again after we left.

Elsie · 11 October 2023

Agent replied · 11 October 2026

Thank you for your review. Please accept our apologies for the delay in responding to your comments. We have undergone some internal changes, and we remain fully committed to delivering our usual high standard of service. If you have any further feedback you would like to share, please feel free to email us at marketing@chartersestateagents.co.uk.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Jones & Bacon's Google reviewsLeave Michael Jones & Bacon a review
The Trusted Agent

Is this your office? Claim your page.