Trusted Agent profile · Adur
★★★★★
1,100 reviews across 3 platforms
37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS
Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,100 reviews on three platforms, including 126 Google reviews rated 4.5.
126
Reviews on Google
This office
45
Reviews on Facebook
Business-wide
929
Reviews on Trustpilot
Business-wide
Every review we hold for the Adur office, from every platform, shown as written. First names only.
5/5
TrustpilotVery impressed with all the staff at…
Very impressed with all the staff at Michael Jones especially Paul, who when there were problems managed to sort things out quickly and efficiently.
Thank you Chris.
4/5
TrustpilotDear Ms Oaks I am happy with speed of…
Dear Ms Oaks I am happy with speed of reply not so sure about Goodlord web page its not please a bit generic and hard to use many thanks Ross Wheelerr
Thank you.
5/5
TrustpilotAlways a pleasure working with Ellie
Ellie was very efficient, kept me informed about the whole process and was able to negotiate on my behalf no increment on my rent. Many thanks
Thank you for your review.
5/5
TrustpilotCommunication was great from the time…
Communication was great from the time Darcy called me to remind me of viewing Cornerways Flat Littlehampton. She even assisted me with completing forms- very patient and professional She gave me all the necessary details and answered all questions I had
Thank you for sharing your feedback! We're delighted to hear that Darcy's communication, patience, and professionalism made your experience smooth, from the initial call to the completion of your forms. It’s always our goal to provide thorough and helpful service, and we’re glad you felt well-supported throughout. If you need any further assistance, feel free to reach out!
5/5
TrustpilotRob was very responsive in handling our…
Rob was very responsive in handling our checkout arrangements and our deposit was returned to us in less than 2 days, amazing. Big thank you to Rob.
Great to hear, thank you.
5/5
TrustpilotAnother smooth tenancy renewal
Another smooth tenancy renewal in quick time. Thanks Ellie and the team.Easy process from start to finish, and quickly followed up in writing and confirmed.
Great to hear, thank you James.
5/5
Trustpilotan excellent job once again
an excellent job once again, thank you Ella
Thank you for sharing your positive feedback.
5/5
TrustpilotProfessional and courteous
Kirsty made it very easy for us to renew our tenancy and was happy to help with any issues arising. Thank you!
Thank you so much Simon
5/5
TrustpilotUse local!
Michael Jones both Worthing and Findon offices were very helpful in our sale and purchase.They guided us through the process and given someone in the chain was using an online solicitor, it was tricky at times!Always use local!
Great to hear, thank you Tara.
1/5
TrustpilotIgnore requests to remove my data and…
Ignore requests to remove my data and still contact meI was selling my late mothers house and registered interest back in 2018 - went with another agent and said I was no longer interested- despite this and several requests to remove my data you call me a week ago, WHY?? Just because another house in area listed for sale - Completely unprofessional and inappropriate
Thank you for your feedback, I am sorry the team contacted you when you requested to be removed from the data base and for any inconveniance caused.I have checked and your details have been archived from our systems.All the best,Paul
5/5
TrustpilotGreat Service
As a first time buyer I was very unsure about what the process, However Paul from the Goring branch made sure to explain the buying process, kept us updated promptly when there were updates and made sure to answer all my questions. I would thoroughly recommend Michael Jones.
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
4/5
TrustpilotMark Durrant ,sales progress from…
Mark Durrant the sales progress from Michael Jones was very good at keeping the progress of the sale moving forward especially by talking to all sides and keeping me informed of the current situation. Always answered the phone and returned all calls
Thank you for taking the time to share your positive experience with Mark Durrant from our sales team at Michael Jones & Company. We're thrilled to hear that Mark was effective in keeping your sale moving forward and that his communication made the process seamless for you.
5/5
TrustpilotLouis Griffiths made the the sale…
Louis Griffiths made the the sale process as smooth as possible , thank you for all the effort
We are delighted to hear that you had a great experience with us Artur. Thank you for sharing your positive feedback and for choosing Michael Jones. We will pass your message on to Louis.
5/5
TrustpilotElla has been amazing dealing with my…
Ella has been amazing dealing with my tenancy review. I have been waiting on work relocation so it hasnt been easy as my time line has been all over the place. Ella has been so patient with me and professional throughout. I really couldnt recommend Ella and the team highly enough
1/5
GoogleHad probably the worst experience I have ever had with estate agents, made a viewing to see a property listed with them, firstly spoke to a woman who told me she would email me back re a viewing time, and never got back to me so I called again speaking to a gentleman who booked me in, great, very excited to see the property, turned up to be told there was no parking that came with property despite it being on a private road, then before we stepped inside thankfully, the agent told us, it WAS NOT mortgageable!!!! I'm sorry, What? At this point, we left. Pretty large detail to leave out on the phone when I was booking in. Disgusting customer service, complete waste of our time.
Hi Anndrea, We're so sorry to see your low rating with us and your feedback, please do not hesitate to contact us to discuss this further, we are always looking to improve. Thanks, Michael Jones
5/5
GoogleExcellent service from Karlie! She's been working very hard on our purchase and following up each week with the other members of the chain. We could do with a hand unpacking boxes, but we have been so impressed and grateful for your helpful and kind support. This is such a stressful process so you and your colleagues have a huge part to play in smoothing that out. Frankly what we would like to think is good old fashioned service but often sadly lacking in this world! Thank you and wishing you all a very lovely Christmas break and I hope things go well for next year! 🎄❤️🎅 Home beside the seaside for Christmas, what else matters for now!
Thanks for the lovely review! We will pass on your kind words.
5/5
TrustpilotSue Harris and team are great
Sue Harris and team are great. They sort everything that I do not have time to do. Sue is always helpful and prompt to reply. I have worked with MJ for many years.
Thank you, Sue! We will pass your kind words onto Sue Harris.
5/5
TrustpilotSold satisfaction!
Excellent service from all at MJ & Co. Particular thanks to Karlie Davis for progressing the sale and keeping everything moving along to a happy conclusion.
Glad to hear we could provide you with an excellent service Pete. Thank you
5/5
TrustpilotThanks Ellie
Just to thank Ellie for all her help in renewing the tenancy of our flat. Thanks for all the help that you gave us.
Thank you Janet.
5/5
TrustpilotIf I could give more stars I would
If I could give more stars I would.
Thank you for your wonderful review! We’re so pleased to hear that Lisa provided such outstanding support throughout your sale. We’ll be sure to pass on your kind words, she’ll be delighted to know how much her efforts meant to you.
5/5
FacebookAfter deciding to expand our business , we found the perfect property with Michael Jones. Jon Justice was fantastic throughout the whole process. Regularly updating is at every step and making the whole process stress free. I will not hesitate to use them again in the future and Jon will be my fist port of call. Thank you Jon ! From The Chip Shop Team .
5/5
TrustpilotKarlie has been an absolute pleasure to…
Karlie has been an absolute pleasure to work with, she was very professional, efficient and kept us informed throughout our whole purchase. Absolute superstar
Thank you Tino. We will pass your kind message onto Karlie.
5/5
TrustpilotProperty management and renewal
Have now had my property with Michael Jones for the last 6 months and the whole process with them has been excellent from George Wareing who handles my account to the whole team.Recently it was up for renewal and want to specifically praise Jane Hoskins who made the whole process very simple for me and has renewed the tenant for another 6 months to the satisfaction of both parties.Will continue to work with this company both for management and renewal of the property as they make it very stress free.
Thank you for taking the time to write this fantastic review. We will pass your feedback onto the lettings and management team.
5/5
TrustpilotTenancy renewal.
Ryan Smith made the renewal of the tenancy easy to understand with excellent communication. Thanks.
Great to hear this Dean. Thanks so much for your feedback.
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