Trusted Agent profile · Addlestone, Surrey
Verified
★★★★★
259 reviews across 2 platforms
126 Station Road, Addlestone, Surrey, KT15 2BQ
Part of Hodders, see every office.
Hodders's office in Addlestone, Surrey, at 126 Station Road, is rated 4.4 out of 5 across 259 reviews on two platforms, including 198 Google reviews rated 4.4.
Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
5/5
GoogleAlways have been a very professional estate agent in all the areas they cover.
Thank you for your kind words! We’re glad to hear that you’ve had a positive experience with our professionalism across all the areas we cover. Your feedback is greatly appreciated! If you ever need assistance in the future, feel free to reach out. Thank you again!
5/5
GoogleI was very please with staff's communications and happy that they manage to book my views after 18:00 when other estate agencies will refuse.
5/5
GoogleI like to think of myself as a pretty straight forward sort of chap. Born in the 50's (that's the 1950's) I tend not to be overly tactile, except with my wife or those who have my blood flowing through their veins. So when we decided to sell our home of over 38 years, I needed someone to hold my hand, but as none of my relatives work in the estate agency business I knew that someone would have to be a 'stranger.' Enter Michael Meape, charging along St Margarets Road, Edgware, on his white charger (well, actually, strolling along the pavement in his size 8's). From the moment he first walked through the door he exuded a calm, relaxed, professional manner. Not at all pushy and always willing to do just a little extra to make the whole experience just a touch less stressful and oil the wheels. Even on the few occasions he was temporarily unavailable on the phone, other members of the team had all the answers. In the end, selling our home proved to be almost impossibly seamless. What a rush.
Thank you so much for sharing your positive experience with Michael Meape! We are delighted that he was able to make the selling process stress-free and seamless for you. We appreciate your kind words and value your feedback.
5/5
GoogleShania has been very helpful in managing the whole process seamlessly. Thank you for your great support
Thank you for your kind words! Shania is an invaluable member of our team, and we are delighted to hear about your positive experience. If you need any further assistance, please do not hesitate to reach out to us.
4/5
GoogleThe process of moving made easy and fast. 100 % would recommend.
Thank you for recommending us! We strive to make the moving process easy and fast for all our customers. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback!
5/5
GoogleVery happy with our experience with Hodders dealing mainly with Karen and Rob who were quick to sort things out, be in touch and follow through. Always professional but friendly and happy to go the extra mile. Thank you :)
Thank you for your review Alexandra...and feedback. We really love the job, making sure our buyers, sellers, landlords and tenants get what they want and need from our services. It gives us pride to be part of your experience. We have the motto "we listen and understand your needs, so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great. I've shared your comments with Karen, Rob and the wider team too. Thank you.
5/5
GoogleProfessional. Clearly explained the selling process. Met all his commitments.
Thank you for your 5-star review! We pride ourselves on clear communication and meeting all commitments. If you have any further feedback or questions, feel free to reach out to us. We appreciate your business!
5/5
FacebookWe completed on a very complex and stressful house sale back in January 2016. Chris Howe managed the whole process for us, and went above and beyond what I would expect of an Estate Agent. He made himself available outside of hours because of the difficulties we were facing and he showed sensitivity and empathy at all times. I can't thank Chris enough.
5/5
GoogleJust great from start to finish, highly recommend these guys if you are looking to sell your property 👍 …
5/5
GoogleMy experience at this place is well please. I enjoyed living at this place. Thanks so much. Very much appreciated.
5/5
GoogleThank you to the team who successfully sold our flat and found us a house to buy very quickly! Seamless experience - would recommend to anyone who is thinking about selling or buying. 10/10!
Great to hear from you Tina and thanks for your comments. Our team ensure nothing is too big or small for the client, with the expertise you experienced across all areas. We offer a wide range of tailored services and we want to ensure we take the hassle out of selling for you, and the team have certainly succeeded. Thank you for your views. They have been shared and are very much appreciated. Wishing you well in your new home.
5/5
GoogleProfessional team with excellent communication and support.
Thank you for your kind words! We pride ourselves on our communication and support. We're here whenever you need us!
5/5
FacebookI dealt with Sian Taylor and received excellent support from her even when we hit a roadblock. She helped finding answers to difficult questions and helped us move in time. Entire team including Abby & Kate from admin team are extremely approachable and helped me settle down smoothly. Thank a lot to Hodders for having such an incredible team!!
5/5
GoogleVery easy to communicate with. Efficient with services and support. A friendly and accommodating team.
5/5
GoogleFriendly and respectful people with good knowledge of the business and competitive with prices.
5/5
GoogleSteve , Imaan , Nathan , Robert & Michael are all great hard working people. I'll always recommend this place to everyone as they have great team work and are good Individuals too. As well as Steve he is a great mentor and helpful guy.
Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with Steve, Imaan, Nathan, Robert, and Michael. It’s wonderful to know that their teamwork and dedication made a difference for you. We appreciate your recommendation and are grateful for your trust in us. If you need anything in the future, please don’t hesitate to reach out.
5/5
GoogleProfessional, honest and trustworthy. Ive sold several properties via Steve and his team and they always provide such a professional service. Highly recommended.
Thank you for your kind words! We are thrilled to hear about your positive experiences selling properties with us. Your recommendation means a lot to us, and we look forward to helping you with any future real estate needs.
5/5
FacebookI can not recommend the team at Hodders enough . They have looked after us so well during the sale of our house . Claire has been absolutely fantastic and so helpful . Thank you so much to you all . What a smooth experience !
1/5
GoogleWouldn't use this Estate Agent again. Once we got the house keys, the alarm kept going off, called the Agent Michael few times no response or call back, once they get their commission they won't respond back to you!
I'm sorry to hear about your experience. It's disappointing to learn that you faced issues with communication after the sale. Your feedback is important to us, and I encourage you to reach out directly so we can address your concerns. We strive to provide excellent service and want to ensure that all our clients feel supported throughout their journey. Thank you for bringing this to our attention.
5/5
GoogleHad Lisa as my agent. She was very helpful, kept in contact ensured everything was in place. She was always available to answer any questions or queries about the property. She made me feel important and welcomed. She is just a joy to talk to. Very caring and kind.
Thank you, you are more than welcome :)
5/5
FacebookFantastic service - particularly from Claire Delaney. We've been buying through Hodders but Claire has gone above and beyond to make sure it happens and essentially been doing the job our own agent should've been doing on our sale property! Thank you Claire, you're a star. Hayley and Rob
1/5
GooglePoor communication - do not return calls for days and days on end. When you do finally get to speak to the 'right' person, the attitude is so poor and unprofessional! If I were the Vendor selling the house I was after viewing, I would be extremely disappointed with the 'service' this agent is offering.
Dear Danny, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you give us another chance. Kind regards, Customer Care Team
5/5
GoogleMatt and the team were fantastic throughout the whole process from the point of booking in our initial valuation to arranging viewings and giving us our feedback. They were patient with us given our employment set up which is not always …
5/5
GoogleAll the team at Hodders were so professional, but also the nicest people we could’ve ever dealt with. Such a lovely experience buying a house through them, we’ll definitely be using them next time! Thank you guys so much!
Thank you for your recent review Sophie. We are committed to delivering the best possible customer service and your valuable input helps us to do this. Best Wishes, hodders Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hodders's Addlestone office has 259 reviews across two platforms: 198 on Google, 61 on Facebook (across the whole business).
Hodders Addlestone is rated 4.4 out of 5 across all 259 reviews, and 4.4 out of 5 on Google from 198 reviews.
Hodders Addlestone, 126 Station Road, Addlestone, Surrey, KT15 2BQ.
