5/5
Citydeal provided a wonderful service throughout the whole process. Antony explained everything clearly and was a fantastic liaison between us and the tenants. I can’t imagine a more helpful and efficient agency.

Trusted Agent profile · Acton, London
Verified
★★★★★
461 reviews across 3 platforms
115 Churchfield Road, Acton, London, W3 6AH
Citydeal Estates's office in Acton, London, at 115 Churchfield Road, is rated 4.8 out of 5 across 461 reviews on three platforms, including 426 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
Citydeal provided a wonderful service throughout the whole process. Antony explained everything clearly and was a fantastic liaison between us and the tenants. I can’t imagine a more helpful and efficient agency.
5/5
We were looking for a place in Acton Ealing and Chiswick. Faisal and Gabriel were patient with me and showed me houses which matched my criteria. They were very proactive and kept sending me details of new lets coming and they ended up finding us the perfect place with the high ceilings and garden we wanted. The move day process was lovely and straightforward and the house professionally cleaned with a new mattress as promised. Since then I have found the team to be attentive and emergencies and other maintenance requests were handled quickly and professionally. I’m looking forward to the next few years with them. Thank you.
5/5
I highly recommend this agency to anyone seeking to rent a flat. The team is exceptionally professional, friendly, and efficient. A special thanks to Antony, Zain, and Slava for their outstanding service!
5/5
Zain has helped us with selling our property. He has worked extremely hard to find a buyer,kept us fully informed throughout the entire process and always been on hand whenever we needed anything. We have worked with other agents in the past , however Zain and his colleagues in letting (we rent through them as well) have been the best by far. We have been recommending Citydeal Estates and will continue recommending them for all sales and letting. Thanks for 5 star service. Best wishes
5/5
From the initial flat viewing to the end of tenancy with Citydeal, I have nothing but positive things to share. The entire team (Slava, Faisal, Alex) is responsive, professional and friendly and I had zero issues during my two years living in London. I've had my fair share of questionable letting agents & landlords for 10 years beforehand in NYC, so being able to rent a great place with a great team was priceless. Can't recommend them enough.
5/5
A great estate agency where customer service is right at the top of the list. They are excellent value for money and as a fully managed property service I know my rental property is in good hands. Faisal from the very first moment was super helpful, happy, smiling, problem solver and super professional. Nothing was too hard for him and actually his advice saved me a bit of money too. Many thanks for everything so far.
5/5
This is the second time I’ve deal with Citydeal Estates with Gabriel acting as my broker. Both times they (and he) have been exceptional. He always answers my calls, returns my emails and was very calm during a stressful period for myself, whilst selling my commercial unit. I would highly recommend using Citydeal and Gabriel if you want the job to be done quickly, efficiently and very professionally. Many thanks Citydeal and many thanks Gabriel!
5/5
I used Citydeals for the sale of my property and it was by far the best experience of selling a property I have had. From start to finish, it took a very short time. Faisal and the rest of the team was exceptional and really helped the whole process along. Highly recommended, 5 STAR!
5/5
We had a great experience in securing a place through Citydeals. Our lettings agent Anthony did a fantastic job in helping us get over the line and finding the right place for us. The service we experienced was great, we received very quick responses and Anthony was very helpful and understanding throughout the whole process.
5/5
I had an excellent experience working with Citydeal Estates. They were professional, patient, and truly dedicated to helping me find the perfect home. They listened carefully to what I was looking for and showed me great options that …
5/5
I had a multi-year relationship with Faisal and his team, with which I was very satisfied. They were highly professional and responsive to any issues I had. The fact they have their own team of workmen means they respond in a timely manner to any requests. My experience of the office staff was the same. I also appreciated the personal touch from Faisal himself. Highly recommend.
5/5
Really happy with our new flat. The process was smooth and any questions we had were answered quickly. Thanks for making the move-in stress-free! Would like to mention Antony for being really helpful and made our move possible.
5/5
Antony was so helpful with getting us our house. He was very efficient and friendly and provided us with all the information we needed.
5/5
Highly recommend. Zain was fantastic to work with - found us our perfect home and got the deal done quickly with great communication and support which we are so thankful for.
5/5
I'm very satisfied with this agency. During my visit, Antony was very friendly and attentive. He was also responsive and efficient during the various administrative steps that followed until the recovery of the keys. Slava is also very available and responsive for the management of the flat. I recommend this agency!
5/5
Great service. Very friendly and efficient staff. Helped me find an absolutely amazing apartment and helped with making the move in simple and easy. They have a lot of properties to offer and helped me find something exactly suited to my needs. Faisal is a real gentleman and a pleasure to deal with.
5/5
Faisal and his team at City Deal are great real estate agents who I have recommended to all my best friends. They are very reliable, understand both the rental and the sales market and offer very personalised service, which is rare to find these days. Grateful for all Faisal’s help over the years!
5/5
Had a great experience with every member of staff I interacted with. From the day I visited their office to house viewing, onboarding and afterwards when I needed a repair done in the apartment. Really can't remember every name but Anthony, Leah and Faisal were awesome. THANK YOU
5/5
Very good , professional agency . I fully recommend it ..all member of staffs is really helpful ...and also very good and positive agent Antony who is going to help you with any issue . He was all the time trying to help me when I needed. Thanks Antony
5/5
Alberto made my move so simple
Alberto was very friendly and easy to talk to throughout the entire process. He made my search for a new home so easy and in the end I found a wonderful new space to call home. Your agency is great and I will be referring my friends to you however it has to be said that Alberto is an amazing asset to your team and should be commended for a job well done. Thank you!
5/5
Very professional agent. Special thanks to Zain. Very patient and helpful. They keep things moving which saved me a lot of time.
5/5
Gabriel from the Citydeal commercial team helped us with our property in Acton; it was a smooth and nice transaction. Highly Recommended.
5/5
The most effective state agent, I ever have dealt with. The transaction was as smoothest as possible. Big thanks to Gabriel and his team!
5/5
A really great estate agency, I have been renting with them for 3 years now since I have moved back to London and I'm very impressed. Very efficient service, especially with things like property maintenance, any problem you have is dealt with. Faisal and Slava are people I have mainly dealt with and I've nothing but good things to say. A good solid team in general, very professional and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Shanelle wrote: "Alberto was very friendly and easy to talk to throughout the entire process. He made my search for a new home so easy and in the end I found a wonderful new ..."