Every review we hold for the Acomb office, from every platform, shown as written. First names only.
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5/5
GoogleWe're really happy with the way Reeds Rains helped us sell our property. Emma Stewart deserves a special mention as going above and beyond what you'd expect from a financial adviser, taking on more roles than you'd expect. Emma's efficiency and knowledge guided us through the mortgage process where we felt at ease and confident she would provide the best solution for us. Which she did.
Thanks also to Claire who's intuition helped 'seal the deal'. Definitely recommended.
Stuart Β· 22 January 2019
Agent replied Β· 21 January 2024
Thank you so much Stuart for your kind review, I would like to wish you and your family every happinness in your new home.
Kind regards
Emma Stewart
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5/5
GoogleRachael was great, everything was smooth and efficient and the few slight problems I had when moving in were dealt with quickly and professionally. I would highly recommend them and Rachael!
Emmeline Β· 22 January 2018
Agent replied Β· 21 January 2024
Hi Emmeline thank you for your review and we hope you have settled well in your new home. Paul, Branch Manager
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5/5
GoogleOur agent Tim Hahn was so helpful in moving to my new place. The entire moving journey was great and Tim has taken me through all the stages and explained very well. Thanks Reeds rains.
Satheesh Β· 24 August 2023
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5/5
GoogleThey really went above and beyond for us and communication was great, would definitely recommend
Nathan Β· 5 May 2025
Agent replied Β· 2 September 2025
Thank you, hope you are settling in well with your new home.
Many thanks from us all at Reeds Rains
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5/5
GoogleI dealt with Emma Stewart as a broker and she made every aspect in her control easy to deal with. The company has helped me arrange everything I needed and kept me well informed on progress and updates. Frequent calls to check how I was getting on and if I needed anything. Honestly she couldn't have done more if she tried.
Edward Β· 22 January 2018
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5/5
GoogleMe and my partner used reeds rains as our chosen estate agents for a hopeful smooth sale . We definitely made the right decision, from the positive valuation (by Lauren Blake) to mortgage advisor (Emma Stewart) their service was outstanding . Reeds rains acomb really went the extra mile for us and we want to thank the whole team for their brilliant communication with us before and after our sale. We would highly recommend.
Luke and Lauren
Lauren Β· 22 January 2018
Agent replied Β· 21 January 2024
Many thanks for your review and we were really pleased in making the process as easy as possible for you both.
All the best from the team at Reeds Rains Acomb
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5/5
GoogleEmma was amazing during our whole remortgage, so friendly yet professional . It all went off without a hitch . Well done Emma ππ»ππ»ππ»ππ» β¦
The Β· 22 January 2020
Agent replied Β· 21 January 2024
Thanks Jenny, it was a pleasure - thank you for your custom!
Best wishes, Emma.
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5/5
GoogleI would highly recommend reeds rains in acomb Mike and Shannon has helped me so much getting me a home, they both went far and beyond to help me. I can not thank you two enough for everything you have done for me and my family. Every time coming into the shop Shannon's always there with a beaming smile and so welcoming. Thank you again Mike and Shannon your both so appreciated π
Holly Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you so much for your review Holly, we are so pleased you love the property and we were able to help you in securing it. If you need any help with anything else don't hesitate to get in touch. Kind regards Shannon & Mike
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5/5
GoogleMy partner and I, recently moved into a property, letted by Reeds Rains, and could not fault the service we received.
Speedy responses, very helpful, very friendly staff and clearly dedicated to giving excellent customer service.
Would definitely use this company again as well as highly recommending them to friends and family.
Many thanks, in particular to Alex and Tim.
Kyle & RebeccaPositiveResponsiveness, Quality, Professionalism, Value
Perkyk88 Β· 27 August 2021
Agent replied Β· 21 January 2024
Hello Kyle and Rebecca, we really appreciate your positive feedback. It was a pleasure working with you both and we hope you are happy in your new home. Alex, Tim, and the team at Reeds Rains Acomb.
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5/5
GoogleVery friendly staff with lots of knowledge on the local area. Big thanks to the team especially Shannon for all her help and recommendations
Lucy Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you for your review Lucy, please don't hesitate to get in touch if you need any help in the future. Kindest regards, Shannon and all the team at Acomb
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5/5
GoogleVery efficient and thorough valuation service. We had a complex and unusual valuation request but Mike and the team were extremely helpful and professional.
Amy Β· 22 January 2020
Agent replied Β· 21 January 2024
Thanks Amy, I'm glad we were able to assist. Should you need any other help just give us a call - Mike
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5/5
GoogleAlex was very professional, did a well prepared and researched valuation, prompt written valuation. Very friendly and easy to deal with, I would recommend.
Nikki Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you Nikki, I'm pleased we were able to be of assistance. Kind Regards, Alex and the Acomb Team.
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5/5
GoogleI was really impressed with the friendly welcome I received from the Acomb branch, good communication up to and after the evaluation appointment. Angie Stancer who came and valued my property was very professional and knowledgeable and was able to answer all my question. I received an email with her findings and evaluation within a few hours after the viewing. Very happy with the service and worthy of a 5 start rating.
Alex Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you very much for your lovely review Alex, It was my pleasure to help.
Kindest regards
Angie
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5/5
GoogleGreat service, lovely agents, wonderful experience. Would recommend to anyone looking for property. Big thank you to Rachael for making our move smooth and stress free.
Dovydas Β· 22 January 2019
Agent replied Β· 21 January 2024
Thank you so much for your kind review and so glad you were pleased with the service. We hope you have both settled in to your lovely new home.
Best wishes from the team at Acomb
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5/5
GoogleOur estate agent Shannon was fantastic from start to finish and we are over the moon with our new home and the service we received
Sally Β· 22 January 2019
Agent replied Β· 21 January 2024
Thank you so much for your review Sally, I am so glad you are settling in to your new home. Kind regards Shannon
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5/5
GoogleAngie and the team have been excellent throughout the process. Theyβve gone the extra mile, including reading a meter and Angie helping out way beyond her remit, to avert a potential crisis at the flat. ππ β¦
David Β· 21 January 2023
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5/5
GoogleEmma Stewart went out of her way to change plans for me last minute saving me time and money. Would definitely recommend.
Matthew Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you Matthew, you are more than welcome! I hope to help you with any of your future mortgage needs. Best wishes, Emma
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4/5
GoogleSpoke to Jordan over the phone and he was very polite and had some really good information on the local area.
Simon Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you Simon for your review, we really appreciate the feedback and are happy to hear you have received great service from one of our staff members.
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5/5
GoogleThe team at RR Acomb have been a pleasure to deal with. Specifically Alex who has been so tenacious and energetic in finding us a tenant at the Old Chapel. One can always get in touch with someone in the team either by phone or email - this has been a very pleasurable process, Covid notwithstanding! Thank you all ;)PositiveResponsiveness, Quality, Professionalism, Value
The Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you Clare, it has been a pleasure working with you too and we look forward to working with you again soon!
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5/5
GoogleExcellent service from Tim Hahn at Reeds Raines. Very easy. Very quick responses from him and the whole process was very pain free! Thank you Tim for your help. I wouldnβt hesitate to recommend him.
Samantha Β· 21 January 2023
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5/5
GoogleThe staff here were all professional and friendly, being quick to respond and helpful. Alex Simpson, especially, was also there to respond to a call or an email, helping us through the process quickly so that we could move in as quickly as possible. As first time renters we had a lot of anxieties that Alex and Reeds Rains helped to ease so that we could move in relatively stress free. Would definitely rent or buy through Reeds Rains in the future and would recommend their service to anyone who wishes to rent or buy.
Tyler Β· 27 March 2023
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5/5
GoogleVery positive experience when letting my property with Reeds Rains Acomb. I submitted an online form and got a callback within an hour. Since then, there's been plenty of timely and helpful communication. RR have been very reassuring having switched from a less positive experience previously with a different letting agent. Alex has moved very quickly, and has managed to get our property let before it went on the market. I am most grateful to them for what they have done.
Paul Β· 27 March 2023
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5/5
GoogleDelighted with the service I received from Reeds Rains in Acomb. Alex assisted me with obtaining professional photos and a description for my rental property and she went above and beyond for me. She was extremely professional, responded instantly and actioned everything very quickly. I was really pleased with the results and the description write up. Thanks Reeds Rains and Alex - I can't recommend them enough.
Amy Β· 22 January 2020
Agent replied Β· 21 January 2024
Thank you so much for your kind words Amy, I'm glad you were pleased with the professional photos - they really do make the difference! I'm so glad you are happy with the service from Reeds Rains, we look forward to helping you buy and sell in the future.
Alex
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5/5
GoogleWould definitely recommend Reeds Rains. Great customer service, especially Shannon Johnson who was extremely helpful and friendly when viewing properties!
Emily Β· 22 January 2019
Agent replied Β· 21 January 2024
Thanks so much for your review Emily, I am so pleased we could help you, Kindest regards Shannon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.