Trusted Agent profile · Acomb · North Yorkshire
★★★★★
223 reviews across 1 platform
1 Carr Lane, Acomb, North Yorkshire, YO26 5HT
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Acomb, North Yorkshire, at 1 Carr Lane, is rated 4.9 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Reeds Rains, Acomb hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Acomb.
Every review we hold for the Acomb office, from every platform, shown as written. First names only.
5/5
GoogleI recently dealt with Emma Stewart to complete my mortgage renewal. Emma made the whole process easy and made sure everything completed on time without any problems. I didn't really know what I was doing but Emma explained everything as we went along.
5/5
GoogleThankyou to Alex Simpson who demonstrated good customer service by answering all my questions and was honest when he did not know the answer, he would go and ask a colleague to find out the correct answer. He has a can do attitude and nothing is too much trouble. Thankyou. Ali B
Thanks Ali, it was my pleasure!
5/5
GoogleHaving worked with Alex now for over 12 months, communication and advice has always been excellent. Keep up the good work.
5/5
GoogleBoth Kyle and Alex managed a prolonged house purchase during a very difficult time through a full pandemic lockdown. They always acted with professionalism and were always available and quick to respond throughout the whole process. I wouldn't hesitate to use in the future. ThanksPositiveResponsiveness, Professionalism
Thank for your kind words, we wish you and Jane all the best in your new home. All the best in the future. Thanks, Kyle, Alex and the team.
5/5
GoogleWe've just sold our house with Reeds Raines help and support. The helped us find and purchase it a few years ago and were so happy with the service it was in no doubt that we'd work with them again!! Tim Hahn in particular has been fantastic! He's helped keep things moving, liaising expertly between us, the buyers and various other parties. Thank you Reeds Raines!
5/5
GoogleWas recommended to come and see Emma the mortgage advisor. She was amazing, went above and beyond to help us. It was a daunting experience as we were first time buyers but nothing was too much trouble. Thanks again Emma for all your help. Fantastic team in the office as well!
Thank you for your lovely review, it has been a pleasure to help you move into your first home. Please don't hesitate to get in touch if you need any further help in the future, Kind regards Emma
5/5
GoogleI delt with Alex Simpson at the Acomb branch. He made the whole process simple and stressfree. I don't plan on moving again anytime soon, however I would be definatley going to see Alex at Reeds Rains if I did. Reagrds Simon Pratt
Thanks Matilda, that is very kind of you to say
5/5
GoogleThanks to the local team my house was relet within 2 weeks of the last tenants leaving. Fabulous personable local team could not fault them, they always go the extra mile. Thanks.PositiveQuality, Professionalism
Hi Bridget, thank you for your positive feedback. I am glad that you are happy with the service you have been given and I am happy we found you new tenants so quickly. Kind regards, Alex.
5/5
GoogleWent in to reeds rains looking for a mortgage advisor.... me and my partner are both young and didnt have a clue about mortages, what to do, how to get one, etc.... After meeting Scott Yule (reeds rains mortgage advisor) we quickly felt more confident to make the decision to go ahead and start looking for a house with his support and guidance. A very approachable character who helped with everything we needed and got everything done in good time and gave great feedback on what step was next and what was required.... We are now days away from getting the key to our 1st house and it wouldnt have been possible without the support from scott and the rest of the reeds rains team.... Myself and my partner highly recommend using reeds rains to help you with your mortgage or any other property enquiries.... Cheers
5/5
GoogleI’m not sure customer services get better than this. My grandmother used Reed Rains when she moved a couple of months ago. It seemed to her like nothing was too much trouble. When I need to moved I know where to go. Thank you so much
Thank you for your review as you mentioned nothing is too much trouble we are here to help through the whole process. When you do move we look forward to seeing you again. Thank you Paul and team
5/5
GoogleWe have been very happy with the professionalism displayed by the members of Reedsrains Acomb branch. They have advised, guided and responded to numerous questions and been approachable and a credit to their business.PositiveResponsiveness, Professionalism
Hi Dale, thank you for your positive feedback. It always is a pleasure working with you and Viv. Kind regards, Alex and the team and RR Acomb.
5/5
GoogleExtremely happy with the service received. Alex and Joe have gone above and beyond to help us rent a property. Always polite, every single email answered promptly, nothing was too much trouble. Thank you!
Hello Ewa, thank you for your positive feedback. We wish you all the best in your new rental home. From Alex and the rest of the team at Reeds Rains Acomb.
5/5
GoogleWe recently moved in to a new house and Rachael couldn’t have been more helpful. The whole process has been very simple from start to finish and anything we’ve needed help or advice with Rachael has dealt with immediately and professionally. Thank you very much!
Thank you so much for your kind words. We hope you have both really settled in and wishing you all the best in your new home. Best wishes, the team at Reeds Rains Acomb
5/5
GoogleFantastic service provided (again) by Emma Stewart. She truly goes the extra mile. Always gives sound guidance, keeps you informed of progress, responds quickly and positively to find a mortgage to suit your specific needs. I would recommend her highly. Thank you.
Thank you very much for your review it is much appreciated, always here to help.
5/5
GoogleVery impressed by the service our family received from Reeds Rains (Acomb) during our move to a new home -- specifically Rachael Woolley. She answered all our questions promptly during the transition and was available anytime we needed her. Highly recommended!
Hi Lacey & family Thank you so much for your kind words. We are so pleased you were happy with the service we provided. All the very best in your new home. Kind regards Rachael Woolley
5/5
GoogleThese guys were really on the ball and got us a quick sale. We had two estate agents instructed, Kyle and Tim had the house sold before the other company even got a board up!
“"Hello Jack, Thank you for your kind review, we are always delighted to hear positive feedback about our team at the Reeds Rains Acomb branch. We wish you the best of luck in the future. Kind regards, Kyle, Tim and The Team at Reeds Rain Acomb.
5/5
GoogleCustomer service from the whole team was impeccable from initial valuation to completion, exceeding all my expectations. In particular, I found Paul’s recommendations for presenting and marketing my property extremely helpful and his assistance with negotiating my onward purchase invaluable.
Thank you Alice for your review it has been a pleasure in helping you move forward and enjoyed finding and making offers for your onward purchase. All the best going forward. Paul and team
5/5
GoogleAngie Stancer came out recently to value my partners property. She was extremely knowledgeable and professional and gave us some great advice, when we come to sell next year I will definitely be using Angie. Thanks again.
Many thanks for your lovely review it was my pleasure to help and give you some advice. I'm looking forward to seeing what you have done in the new year. Kindest Regards Angie.
5/5
GoogleWe recently used Emma Stewart at the acomb branch to arrange a remortgage. We received fantastic service, nothing was too much trouble and she made the whole process stress free and straight forward. Would highly recommend her services.
Thank you for your honest review and a pleasure Emma was able to make everything as smooth as possible. Please recommend us! from the team at Acomb.
5/5
GoogleOur experience whilst renewing our mortgage was fantastic. Alison Webster kept in touch along the way and helped everything go smoothly.
1/5
GoogleReally really rude staff, all about money but no customer service.
Hi Shaun, Thank you for your review. We cannot seem to match your name to any records on our database. If you would like to contact our office to discuss, please give me a call on 01904 782621. Kyle McNicol, Branch Manager.
5/5
GoogleWas recommended by family to see Emma Stewart for our mortgage and we was not disappointed. She was extremely helpful and made the process very easy! Would highly recommend.
Thank you so much Kieran, I am delighted that you are happy in your new home. Thank you so much for your business.
5/5
GoogleGreat service, exceeded expectations with income & quality of tenants.PositiveResponsiveness, Quality, Professionalism, Value
Hello Ian, I am very pleased that you are happy with your tenants and the service that you were given. Thank you for your positive feedback. Kind regards, Alex and the team at Reeds Rains Acomb.
5/5
GoogleFantastic team, very punctual, professional and polite, no question too big or small. would highly recommend to other friends and family when selling/purchasing property
Thank you so much for your kind review Abigail, we are so pleased we were able to help. Kind regards Alex and the team at Acomb.
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Tell us what you need and we'll put you in touch. Reeds Rains, Acomb hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Acomb.
