5/5
GoogleBought our new property through Mortimers Accrington Branch. Excellent service. Chloe was always at hand giving regular updates or just to answer any questions we may have had. I would definitely recommend.
Trusted Agent profile · Accrington, Lancashire
Verified
Mortimers Accrington reviews
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
Awards
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
Google5/5
GoogleExceptional service from Chloe Jenkinson our contact at Mortimers. She kept us informed all the way during our house sale and was always contactable. Thank you Chloe.
5/5
GoogleThank you to Waol for helping me in purchasing my first property. The process was all made quick and simple with any questions being answered quickly.
4/5
GoogleI would like to thank Mortimers of Accrington for selling our home. I would particular like to say a big thank you to Chloe for all her help and regular updates. She is an absolute star ⭐️.
5/5
GoogleExcellent, first-class service from Grace and Emmy. If only all sales agents could be as efficient and on the ball as they have been! I recently sold a property with Mortimers, and I am very happy to recommend them to anyone wishing to do the same.
5/5
GoogleExcellent professional service during the sale of my mother's property. We would like to especially thank Chloe for her help and support. We would have no hesitation in recommending them.
5/5
GoogleThank you Leanne Taylor & colleagues for your professional help at Mortimers.
Agent replied · 1 June 2024
You’re very welcome Eve, you have been a pleasure to deal with. Regards Leanne & Team 😊 …
5/5
GoogleExcellent service from start to finish from Leanne Taylor and the team.
Agent replied · 6 February 2024
Thankyou for the review Zak and thankyou choosing to purchase a property through Mortimer’s! Good luck and all the best for the future Leanne & Team 😊 …
5/5
GoogleI sold a property through Mortimer's it was a great experience from start to finish . The best part of this was Chloe - my sales negotiator. If you want someone to diligently follow up, communicate clearly and frequently - she is the one! She has been excellent in keeping all parties in sync and pushing solicitors for updates. she would email me updates and always return my calls instantly.. I couldn’t have asked for a better person to work with!
5/5
GoogleWould like to highly recommend Mortimers estate agents in Accrington for any house you have for sale. Their service is both caring but still very professional. I found Leanne a pleasure to deal with, very helpful and reassuring. Thank -you to all the staff who made a daunting experience a pleasure.
Agent replied · 27 June 2024
Thankyou for the review. We are happy to have helped with the sale of your property.
5/5
GoogleWe can highly recommend using Mortimers Estate Agents, our experience selling our parents home was made much easier with the friendly and professional way all the staff were with us at what was a sad time. We are very thankful to them for the speed the property sold and was completed.
Agent replied · 7 June 2024
Thank you for leaving such positive feedback for the team at Accrington, Angela. It was a pleasure to guide and support you through the process in any way we could. Best wishes to you from all of us!
5/5
GoogleWe have recently purchased a property from Mortimers and the whole process from viewing the property to completion has been outstanding. Waol and Chloe have always been on hand to answer any queries we've had and have kept us up to date throughout the whole process. The service has been exemplary!
Agent replied · 6 February 2024
Thanks Alex, we're glad the team provided a great service!
5/5
GoogleVery informative and went the extra mile! Thank you Leanne!
Agent replied · 10 June 2024
Thanks for the review Clare, it was a pleasure…..good luck with your onward purchase and you know where I am if you need anything further. Leanne 😊 …
5/5
GoogleI found the office to be very helpful and James went above and beyond in assisting us with the purchase of our property. Thanks Alisha & Martin
5/5
GoogleSo happy with the service we got from Mortimers so helpful n friendly always willing to help wud defo recommend them to anyone who is willing to by or sell
Agent replied · 14 May 2024
Thank you for the feedback, glad we could help!😊 …
5/5
GoogleThe best real estate agency I have ever dealt with. The entire Mortimers team has been very helpful to me especially the real estate agent Waol. From the very beginning, Waol had a very good contact with us and helped us not only with the settlement of the formalities related to the purchase of the house, but also offered solicitors support. We are very grateful for all the help they have given us. Thank you! 😊
5/5
GoogleWaol has been amazing throughout our purchase. Always available and accommodating even with strange requests and queries from surveyor. Great Customer Service. Thank you!
5/5
GoogleWaol was amazing in relation to the sale of our mum's house, being both friendly and communicative. I would recommended this estate agent and Waol in particular, thank you :-)
5/5
GoogleWhat a exemplary service from start to finish… highly recommend Waol and all the team at Mortimers. Nothing was too much trouble, and communication was swift and well …
5/5
GoogleLeanne did us proud going the extra mile, Chasing the solicitors up, got me 3 grand more for the house than we was happy to take. When ever I had an issue she was there at the end of the phone, could not of asked for more. Brilliant service felt looked after.
Agent replied · 25 June 2024
Thankyou John for your kind words, and thank you for choosing Mortimer’s to sell your property. Wishing you all the best for the future. Kind regards Leanne
5/5
GoogleWe brought a property with mortimers and the service we received from all the team from start to finish was amazing! They even got us in contact with a really good mortgage advisor and solicitors firm. They helped us get the property that …
Agent replied · 6 June 2024
Thank you so much Mohammed for taking the time to leave this positive review for our Accrington team. We are so pleased that they were able to help you through the whole purchase process, and we hope you are settling nicely into your new home!
5/5
GoogleWe had our first viewing with matt who was very professional and helpful, we then also viewed it later into the process with chris who again was professional and answered any new questions which we had. Leanne managed the team very well making our house buying journey a breeze 🙂 …
Agent replied · 6 February 2024
Thankyou Shannon, I’m so glad that you found the journey with Mortimer’s a breeze and we wish yourself and Jay all the best for the future in your new home. Leanne and team
5/5
GoogleAll the staff at Mortimers are amazing. My sister and I dealt with James mostly and he was very supportive and kept us updated. Very friendly staff team
5/5
GoogleRecently purchased a house with Mortimers and the whole process was so easy from start to finish. Leanne provided constant updates and went above and beyond for us. We never had to worry about a single thing. The whole team was incredibly …
Agent replied · 6 February 2024
Many thanks for your review. We are happy Leanne was able to help you with your move.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mortimers Accrington
Has Mortimers won any awards?
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
