5/5
fantastic service from James at Mortimers Estate Agents on my recent purchase..The sale went through quickly and smoothly thanks to James help. Highly recommended ! Many thanks!

Trusted Agent profile · Accrington · Lancashire
Verified
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
fantastic service from James at Mortimers Estate Agents on my recent purchase..The sale went through quickly and smoothly thanks to James help. Highly recommended ! Many thanks!
5/5
James Barnes was always attentive and helpful, he returned calls when he said he would and keep me constantly updated.
5/5
We recently sold our house with Mortimer’s. The help and support was amazing. Waol especially who did not stop chasing between solicitors etc, she really helped in speeding up the process and kept us in the loop constantly! Thankyou so much …
Thanks Hannah, this is great to hear
5/5
I have recently purchased a property that Mortimers in Accrington had advertised. It's a lovely new build, and when viewing the property the gentleman showing us the property was very helpful and polite. But if I am honest the 5 stars are …
5/5
I was very pleased with the service I recieved from Leanne who dealt with the sale of my property. She was very thorough and professional in every aspect throughout the whole process. Overall she is a very nice, considerate lady. Thankyou Leanne for this experience with yourself and Mortimers.
It was my pleasure Shahnaz, thank you for your kind words and I wish you and your family all the best for the future in your new home 😊 Regards Leanne …
5/5
Many thanks to Waol Falconer and the rest of the Mortimers team, very helpful, efficient and friendly staff.
5/5
This was a nihtmare sale and Chloe and James were supportive and patient and helpful at all times
5/5
Great service. Very happy to go with mortimers Accrington. Especially Chris is very helpful and responsive. 5star.
5/5
I have just purchased a house through Mortimers. Excellent service from all the team at the Accrington branch they kept me informed what was going on throughout and also made sure the transaction was progressing by chasing matters when …
Thanks for taking the time to leave us a review
5/5
Purchase completed end of March 22, Waol handled my purchase and I couldn't have got through it without her! She provided brilliant information and updates, along with much needed support throughout the whole process. Thank you so much for …
Thanks Megan, happy to hear Waol was so supportive!
5/5
Thanks to James Barnes . really friendly, helpful and excellent customer service .
5/5
An amazing team, especially Waol, who was helpful, supportive and hard working from beginning to the end. I would definitely recommend the Accrington Branch.
5/5
I found the right property on Mortimers and Alexandra McMahon supported me from Accrington Branch with my purchase. She demonstrated excellent customer service and true professionalism with her communication style and the information provided, which made my experience wonderful.
5/5
An easy 5* review to give as that is reflective of how the entire team at Mortimers made the house purchase. A special mention however, has to go to Leanne who's constant communication and "above and beyond" attitude was simply outstanding. An absolute pleasure to work with.
Thankyou Jonathan, what a lovely review! Good luck with the renovation, I cant wait to see the results. Best wishes Leanne & team 😊 …
4/5
Leanne delt with our purchase of our first family, she was lovely & can't thank them enough for securing our beautiful home! The only criticism is that as first time buyers we felt like we was out the loot, although I believe that Leanne & …
As you said unfortunately the issues further above the chain were outside of our control so we are so pleased that we managed to get it through in the end. We wish you all the best for the future in your new home. Best wishes Leanne & Team
5/5
I would just like to say that dealing with Mortimers was a pleasure. They were acting on behalf of the lady I was buying my house from and not on behalf of me. My Estate agents just across the road Keenans cause nothing but stress!!.... …
Thank you so much for taking the time to leave such an honest and meaningful review Anna, it really does mean a lot. You have honestly been an absolute pleasure to deal with and I wish you all the best for the future as a new family in your … More
5/5
I can't fault Mortimers Accrington in any way. We were buying a house and the sale fell through (because of the vendor) but they managed to find us another house immediately that we loved. The whole team was amazing and a special shout out …
Allison I can honestly say I will miss speaking to you every week (sometimes every day) but the happiness I felt on Friday when I got to hand you the keys to your new home is something that will stick with me for a very long time. I wish … More
5/5
Leanne Taylor at Mortimers was an absolute dream to work with, me and my partner just bought our very first home and we couldn’t have had a better experience! We will personally be using Leanne and Mortimers if we ever choose to sell our …
Thankyou for the lovely review, I wish you and Amy all the best for the future in your first home together and would love the opportunity to help you again in the future! Regards Leanne & Team 😊 …
5/5
We bought a House through Leanne at Mortimer's and we are very happy with how she dealt with us it was really good and will continue to buy houses through them! I liked the gift box thank you
Thank you for your positive comments and we look forwards to working with you again in the future.
5/5
Experienced, helpful staff, good company to work with! Quick replies to emails and calls. They made my house buying experience the best and helped me a lot as I was a first time buyer.
Thank you, enjoy your first home!
5/5
After a great deal of trouble (from other sources) Leanne and Matt from mortimers Accrington branch got things moving, and we are now in our gorgeous new home. Sorry for all the messing about, but thank you so much.👍 Kindest regards, Paula and Simon. …
Thankyou for the review Simon, you’re very welcome. Good luck in your beautiful new home. Best wishes Leanne & Matt … More
5/5
Just completed on my first house, it was not straightforward at all and the case was dealt with brilliant by the staff at the Accrington branch. I had the pleasure of Tom mainly but also Chloe and Chris and they have ALL been fantastic! Thanks guys x
5/5
These days good service seems to be quite lacking in a lot of businesses. So not really expecting a great deal, I was absolutely amazed at the efficiency of Mortimers Estate Agents in Accrington with the sale of my house. From the manager, …
Thank you for the kind words Barry, we are delighted that everything went smoothly. 5 weeks from the valuation to sale completed! You have been a pleasure to deal with throughout the whole process. If there is anything else we can help with in the future, you know where to find us! All the best, Sam, Leanne and the whole Accrington team.
5/5
James was absolutely outstanding throughout the process, will be coming back to mortimers in the future! Great service :) thank you!
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Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.