Trusted Agent profile · Accrington · Lancashire
Verified
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
Google1st time I have ever used an estate agent, and I am so glad I chose Mortimers, ( Accrington Branch ) from the initial valuation from Shelley, to selling my property with Matt. They have been very professional throughout the process, Matt …
Thankyou Heather for your kind words, and thank you for choosing Mortimer’s to sell your property. Wishing you all the best for the future. Kind regards Matt
5/5
GoogleMatt at mortimers has gone above and beyond his work... Dropped papers off when I've been in ill health and has always been there to answer the phone and answer any questions.. Its been an absolute pleasure working towards my house sale …
Thank you for the review Michelle. You have been an absolute pleasure to deal with and I wish you and your family all the best in your new home Kind regards Matt
5/5
Googleleann is a credit to mortimers, she always goes the extra mile, very very professional, and takes all her clients, as one, leann always chased up other soliceters to make sure every thing is going smooth and no sudden problems, sam and …
Thankyou for your kind words Kath, you have been an absolute pleasure to deal with and we wish you all the best for the future. Best wishes Leanne & Team
5/5
GoogleThere are Estate agents and Estate agents. This branch Mortimers of Accrington has to be one of the best , and i have used Agents all over the UK. Apart from the categories here listed, they went above and beyond in every …
Thank you for the kind words Douglas. We had a few issues but managed to get there in the end. We wish yourself and Barbara the best of luck in your new home. If you need anything from us in the future we would be more than happy to help. All the best from the Mortimers team.
5/5
GoogleMyself and my partner have just bought a property through Mortimers, with the help of the lovely Leanne Taylor. She has been amazing throughout the process, keeping us well informed and in the loop the whole time. No request or query has …
It was a pleasure to help you buy your first home Megan and I wish you both the best of luck for the future. Best wishes Leanne & team 😊 …
5/5
GoogleThanks to Chris Taylor at Mortimers for the smooth handling of our house sale recently. I would highly recommend them.
5/5
GoogleJames Barnes was very helpful & kept me informed all the way through our long journey in buying my bungalow
5/5
GoogleGreat estate agents, responds quickly and very friendly to talk to. Leaoni dealt with the purchase and was very professional and easy to talk to.
5/5
GoogleAfter making the sale of my house a stress free time by being informative and professional at all levels. A big thanks to them 3 years later when issues arise and they bent over …
Thank you very much for your positive review! We are so pleased we could help you once more and we wish you all the best.
5/5
GoogleBoth Chris and Manager Daniel handled the sale of my property with a high level of professionalism. I received plenty of viewings and was pleased with the quality and frequency of updates I received. …
Thanks Ryan, we're happy Chris and Daniel were so great!
5/5
GoogleWhat can I say! From the very start, I had a great experience with the team...Once Mathew had been and valued my property, everything went smoothly with them...The team were always available, and even came out to help me with the …
Thank you for your review Sean! We always try to make the process easy for clients from start to finish, sometimes you need a ‘Pitbull’ to speed the process up and make sure everything is in check. Best of luck in the future Sean and if there is anything we can help you with, please let us know.
5/5
GoogleThis being a completely new experience for me, selling a property, I was made to feel extremely comfortable from the very first conversation with Leanne to the very last. I must have had a million and one (stupid) questions, all answered …
Thankyou for the lovely review Michael. It was my pleasure to guide you through the process. Rest assured your questions are completely understandable as selling a property can be a very daunting experience (especially if you are hundreds … More
5/5
GoogleHighly recommend Mortimers, in particular Waol she was amazing.. professional, efficient, helpful and friendly. Great service - thank you!!
5/5
GoogleJust purchased a property through mortimers which leanne taylor dealt with she is very professional and kept me well informed of any progress and it was a very quick and easy purchase many thank to leanne and all the team at mortimers
Thankyou for the review Ashley, you have been an absolute pleasure to deal with and I wish you all the best in your new home Leanne
5/5
GoogleAbsolutely brilliant kept me in the picture all the time. The Accrington office are brilliant
Glad to hear it Sheila, thanks for the review and take care😊 …
5/5
GoogleThe staff at Mortimers are professional, and really nice people. As a first time buyer I had lots of questions and Mortimers really helped me to understand the home buying process without applying any pressure. They were quick to answer …
Thanks for the review Daniel. We have all been there as first time buyers and we are glad that we managed to make the process as simple as straight forward as possible. We look forward to helping you with any future property sales or purchases. Best of luck from everyone here at Mortimers.
5/5
GooglePleasure to deal with and Christopher made the moving in day run very smoothly and a day remember!
5/5
GoogleExcellent, knowledgeable, professional and friendly service during the whole of the sales process. All staff members of the Mortimers sales and letting team at the Accrington branch we use cannot be faulted. Once again, thanks for an excellent level of service.
Thanks for the lovely feedback Roger. If you need any help buying or selling in the future we’d be happy to help. Wishing you all the very best for the future. Kind regards. Mortimers team 😊 …
5/5
GoogleChose Mortimers out of the other local agents to sell a property following a bereavement. Right from meeting Sam for the valuation, we were impressed with his professional manner and empathy during a difficult time. The property sold within …
Thankyou for your kind words, selling the property of a loved one is never an easy thing to do, I am glad that you feel we managed to provide you with a service that you would recommend to others. Wishing you all the very best for the … More
5/5
GoogleVery professional standards and great service, very attentive with our needs when looking at and then placing an offer on one of there properties. They chased up solicitors when needed and kept me informed through the stages, Leanne and …
Thank you for your kind words, you were a pleasure to deal with and we wish you the best of luck in your new home. … More
5/5
GoogleI have just completed the sale of my mum's house and chose Mortimers to navigate me through. Having had pitches from various providers, both traditional and online but it was clear, after my initial meeting, Mortimers were head and …
What a lovely review Neil, thankyou so much for sparing the time to give us such detailed feedback it really does mean a lot and helps other buyers/sellers know what to expect when choosing Mortimers to buy or sell a property. We wish you … More
1/5
GoogleAbsolute shambles. When you do give a review, you then get harassed by Matthew at the Accrington Branch at 20.07 pm on WhatsApp, till the following day, trying to justify what …
We are really sorry to hear you have been unhappy with our service. We have asked our Customer Relations Manager Stuart to contact you so we can discuss this further with you.
1/5
Googlerecently viewed a house put in an offer did not get it fair enough i was called back told it is back for sale ok so put in offer told there is some more viewings will let me know called me back thay will cancel rest of viewings if i can …
5/5
GoogleI recently purchased a property from them and i found the agent very helpful and patient. My experience with them was 10/10, would highly recommend for anyone looking to purchase a property.
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
