Trusted Agent profile · Accrington, Lancashire
Verified
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
GoogleAfter dealing with many estate agents throughout looking for my first property, Mortimers blew the rest out the water. A large part of this was down to Waol, from start to finish she was incredibly helpful, always updating me promptly and even guiding me when I needed. Waol is a real credit to Mortimers
5/5
GoogleExcellent estate agents. House sold within 2 weeks of going on the market. The sales staff are all very professional and courteous. Especially Waol Falconer who was my sales point of contact. She went above and beyond throughout the sale. Highly recommend over other Hyndburn Estate Agents.
5/5
GoogleI bought through Mortimer’s Leanne was caring, professional and always ready to help she kept me informed throughout the process and also ensured we exchanged on the correct day.
Thank you for the review Rachael, I hope you have managed to get settled now in your new home. Wishing you all the best for the future, Leanne
5/5
GoogleJames Barnes was absolutely brilliant throughout the sale. Great communications and professionalism and without his help, I really don't this sale would have gone through. Dealing with the Accrington branch staff has also been really good. 5 stars fully deserved, regards Gary.
5/5
GoogleWe had a few communication hiccups at first, but that was soon sorted once Chloe Jenkinson took control of our account. She was absolutely fantastic at keeping us informed and resolving potential issues. I would have no hesitation in recommending Mortimers - or in using them again.
Thanks for the feedback Julie, glad things went well in the end. You know where we are should you ever need us again, thanks again and all the best😊 …
5/5
GoogleMortimers Estate Agents were absolutely fantastic. James Barnes in particular were very helpful. Could not fault them. Speedy, efficient and very good to deal with. By far the best estate agents I have dealt with. Thanks again James for all …
5/5
GoogleAfter mum died we had to sell her property, we chose Mortimers because they were local, honest and professional. We received a really fab service and are very happy. Waol was so patient and responsive, replied to every request, understood …
5/5
GoogleThank you for your excellent customer service when assisting with the purchase of our new house. Leanne went above and beyond to help us which is really appreciated.
Thankyou Laura for your kind words, it was a pleasure to deal with you and your mum to get this one through. All the best for the future. Leanne & team 😊 …
5/5
GoogleFrom the initial valuation Matthew and the team at Mortimers provided a very professional service. Our negotiator Waol went above and beyond to make sure we were kept informed and updated right through to final completion. She was always …
5/5
GoogleLeanne has been great and continues to offer a fantastic service. I've bought one property already and hopefully many more.
Edgar it’s lovely to read you had such a great experience with Leanne at our Accrington branch. You know where we are should you need any further assistance, and we wish you all the best in your future endeavors!
5/5
GoogleExcellent service by Mortimers. The Sales Negotiator who dealt with my purchase named Waol was brilliant! She kept in touch all the time, answered all my queries and got the job done. Really happy with the service. Best estate agents iv dealt with so far.
5/5
GoogleWe have recently sold our house with Mortimers and I highly recommend them. Chris is brilliant, really good at his job.He was with us throughout the whole experience, from showing potential buyers around the house to liaising with …
5/5
GoogleMortimers provided an excellent service when we bought our property. Chloe, Tom and Chris at the Accrington office were helpful, friendly and professional throughout. They always responded to queries in a timely manner and communication …
Thanks Sarah!
5/5
GoogleI recently purchased a house via Mortimers estate agents and they were great from start to finish. Chris especially was lovely to deal with, professional, prompt and put up with my endless questions and requests! Thank you all for making buying my first home so easy :)
Glad we could! Hope you're enjoying your first home😎 …
5/5
GoogleMortimer's Accrington were incredible throughout the entire process of selling my house and purchasing my new home. Every single person I dealt with were helpful, friendly and informative. Chloe Jenkinson dealt with my purchase and updated …
5/5
GoogleVery good customer service, Leanne Taylor was dealing with me and she was great. Couldn’t recommend enough.
Thankyou for your 5* review
5/5
GoogleBought my first property through Mortimers, I would like to specially thank Waol for keeping me posted from start to finish I can’t fault her service at all. Would highly recommend anybody looking to buy or sell 😊 thanks once again Waol an the Mortimers Team at Accrington …
5/5
GoogleVery efficient estate agents, even as a buyer. when purchasing a house through them, Chris was excellent. He kept us informed and was always available on the phone helping us with any queries. Still on hand now even after we have completed!
5/5
GoogleWaol was just absolutely amazing , I am a complete worrier, she explained things to me in lay mans terms. Calmed me when I was stressing and really worked hard for me as a customer thank you so much Waol. Lynn Bailey
5/5
GoogleLeanne has been superb, helping me find the right property and helping to push the solicitors through. Can't recommend highly enough, thank you Leanne!
Thankyou for your kind words Carolyn, good luck with the property and I will look forward to working with you on your next project. Best wishes Leanne & Team 😊 …
5/5
GoogleSelling our home with Mortimers Estate Agents in Accrington has been a very positive experience. …
Thank you for the kind words, Alison. We very much enjoyed working with you, and are glad that you were happy with service provided. All the best for the future, Sam, Matt, Leanne and the whole Mortimers team.
5/5
GoogleVery professional service from start to finish. Thanks to Leanne for being so communicative and making the purchase process a smooth one.
Thankyou Hannah for the review and good luck with the property, please don’t hesitate to get in touch should you need our services in the future.
5/5
GoogleBrilliant service from Leaoni & Tom @ Accrington Mortimers, would highly recommend, Made selling / buying our property stress free.
Thanks Craig!
5/5
GoogleI have just bought a house with these guys and they were first class. I dealt with James Barnes who was truly wonderful to work with, he answered every phone call, and email promptly and if he wasnt available the team informed him and he …
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Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
