Trusted Agent profile · Accrington, Lancashire
Verified
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
4/5
GoogleMatt, Waol and the team were extremely helpful throughout. The only regret was using a company called Via Removals, who were recommended by someone at Mortimers. …
Thanks Martin for taking the time to leave us this review. We are pleased to hear that you found our Accrington team, and in particular Matt and Waol, to be helpful throughout the whole process. Best wishes to you from all of us.
5/5
GoogleWe recently sold our house with Mortimers. After a very difficult time due to things falling through we managed to get it done in the end. James Barnes went above and beyond for us and even went through the effort of calling us to keep us …
5/5
GoogleLeanne was absolutely amazing and gave more than 100% when selling my late mother's property, I could not have asked for more, and would recommend highly.
Thank you for your feedback. We are glad we were able to help you.
5/5
GoogleExcellent service, kept me up to date throughout whilst selling my apartment and always on hand to answer my questions. Charlotte was so very helpful and helped smooth the process between myself and the buyer. Wouldn’t hesitate again to use Mortimer’s for buying or selling my property. Thanks Charlotte for everything!
5/5
GoogleThank you to Chloe and the team for all their help with our recent purchase.
5/5
GoogleExcellent service by Waol who dealt with our sale from start to finish. We hit a small problem which couldn't be helped but Waol was there to assist with anything we needed. The selling fee was very reasonable. We will certainly be using for sales in the future. Thanks again!
5/5
GoogleWow! How refreshing to get an estate agent that does what they say they're going to do. In particular Waol who has handled both my sale and purchase in a professional yet friendly manner. Nothing was too much trouble for her and she kept …
5/5
GoogleExcellent service from Mortimers, all the staff are extremely knowledgeable and you can always get through to them! If one team member isn't available, the others are always up to date with your case. I would highly recommend them for house …
Hi Denise, thanks for your lovely feedback, it's always appreciated by the whole team! Glad we could help and we wish you the best😊 …
5/5
GoogleWould recommend Mortimers, especially Wayho, and apologies if I have misspelt your name. Always smiling, always helpful and nothing was too much trouble. Highly recommend.
Hi Susan, thank you for leaving this positive review for our Accrington team. We are so glad we could help you and we wish you all the best.
5/5
GoogleJames was exceptionally professional and made the process straightforward and smooth. Overall a great experience and would highly recommend James and his colleagues at Mortimers.
Thanks John!
5/5
GoogleJames was very quick to communicate, the sale went through with no problems and we recieved a lovely gift package on completion. Great customer service.
Thanks Natalie we're happy James was so helpful!
5/5
GoogleThe staff at Mortimers’s have been incredibly professional and hard working, selling the house in what has been a tough and emotional year. Chloe in particular has been so supportive, guiding us through the process and giving us valuable advice. We would have no hesitation in recommending Mortimers’s to anyone selling their home.
Thanks for your feedback Mary, glad we could help get your house sold. Wishing you the best with everything🙌 …
5/5
GoogleLeanne has been superb, helping me find the right property and helping to push the solicitors through. Can't recommend highly enough, thank you Leanne!PositiveResponsiveness, Quality, Professionalism, Value
Thankyou for your kind words Carolyn, good luck with the property and I will look forward to working with you on your next project. Best wishes Leanne & Team 😊 …
4/5
GoogleWould like to thanks Leanne at Mortimers. She worked tirelessly to get the sale through and completed. Would highly recommend the friendly and professional service, would not hesitate to use again.
Thankyou for your kind words and recommendation Drew. Best wishes for the future Leanne & team
5/5
GoogleWe brought our first home through Mortimers. We highly recommend Mortimers, especially Leanne was really helpful and always there for us whenever we needed help. Thank you so much Leanne ..
Thankyou Manju it was a pleasure to help you buy your first home, I wish you and your family a healthy and happy future in your new home. Kind regards Leanne and team
5/5
GoogleBought a house through mortimers chloe and tom are most helpfull and very responsive also the little gift box was un expected but very thought full thanks guys 5⭐️
Good to hear you enjoyed the gift box Danny, glad we could help! Thanks for the review, we're wishing you all the best🙌 …
5/5
Google5 star excellent review cannot fault the service I received. I am so grateful to Chloe who has been an absolute superstar throughout my entire sale process. I don't have enough words to describe how helpful and supportive Chloe has been and …
5/5
GoogleWe, unfortunately were in a chain of four and having numerous problems with the bottom of the chain due to them using an internet based conveyor. James at Mortimers Accrington was an absolute gem, he kept us in touch the moment the …
5/5
GoogleAbsolutely brilliant and professional service! I could not thank the team at Mortimer's enough, as the whole process of selling my house was flawless and extremely quick. After changing from a previous estate agent who failed to sell the …
Hi Aisha, thanks for your feedback, glad we could get things sorted for you quickly!😊 …
5/5
GoogleAbsolutely fantastic service from all the team at Mortimers Accrington. Mortimers were brilliant from the very start with the valuation of the house from Matt to the consistent and professional support from Chloe, Tom and the rest of the …
Glad we could help Sharron, all the best and thanks for sharing your experience😊 …
5/5
GoogleI recently bought my first house through mortimers Accrington and I was very worried about the whole process, however mortimers were nothing but amazing. I had the pleasure of being supported in this process with the lovely Leaoni who …
Hi Catherine, glad we could help and thanks for sharing your experience! We're sure Leaoni is looking forward to those pictures!😊 …
5/5
GoogleGreat friendly service. Making all procedures easy to understand. Big thank you to Waol who helped me. I recommend anyone else to use.
Thank you for taking the time to leave us this kind review. Best wishes to you from all of us!
5/5
GoogleOutstanding service from start to completion..Sale of house went through with absolutely no problems....Highly recommended estate agents.... Thanks to all involved...especially Matt..👍 …
Thanks Rick!
5/5
GoogleI had the pleasure of working with Chris Taylor at Mortimers estate agents, and I couldn't be happier with the service he provided during the purchase of our new home. Chris was attentive, professional, and always went the extra mile to …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
