Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

My experience was amazing with martin and Co they were very helpful and I felt welcomed moving to a new city. Kevin was so helpful.

Magdalena · 23 June 2022

Agent replied

Hi Magdalena. Thank you for your comments. Bon Accord! Welcome to Aberdeen. Please let us know if we can help you further now that you've settled at your property. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Went in their office on a Monday and moved into a flat Friday. Many thanks to Juliet Mutch and the rest of the team.

Guns21111 · 1 August 2022

Agent replied

Hi Guns. Thanks for your feecback. You made our life easy. Yes, we showed the property promptly, swiftly carried out all the checks and prepared all the documentation very fast, but it was the prompt reply to all our checks (through Goodlord) that allowed all this process to take less than five days. Hope you're enjoying your property now! We are on the other end of the phone if you need us, no matter how big or small the issue may be. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Great agency, great people! Adam is very professional, great agent. Maxine was excellent and outstanding. She didn't give up on my problem very, very professional. I'm very happy and satisfied. Thank you guys and keep going

Nikola · 24 March 2020

Agent replied

Thank you so much for your kind words, Nikola! We're very proud of the service that Adam, Maxine and the rest of the team provide. We look forward to serving you in the months and years to come!

5/5

Google

Thank you to Kelly for being very welcoming and to our property manager Juliet, who went over and above to make sure we got our keys!

Kirsty · 24 April 2022

Agent replied

Hi Kirsty. Thanks for you positive feedback. Great to see that the effort that the team put into your tenancy was noticed. Juliet, out of her own initiative, stayed behind after business hours so that you could move in on the day that you expected. We look forward to serving you further in the future. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Martin & Co have been friendly yet business-like with efficient communication. Our thanks to Kevin and to Maxine and the team.

J · 23 November 2022

Agent replied

Hi JB, Thank you very much for your review. We take pride in providing a world class service to our landlords and their tenants, whilst also maintaining a good relationship with you and keeping you happy. Kevin and Maxine are both exceptional in communicating with clients throughout the rental process and, along with the rest of the team, we look forward to serving you and your property! If there is anything we can do to help, just give us a call. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen

5/5

Facebook

I find Martin & Co, especially Stephen Barr, very helpful and supportive in terms of helping with tenants’ inquiries and resolving any issues associated with the tenancy.

Jekaterina · 2 March 2022

Agent replied · 3 May 2023

Hi Jekaterina. Thanks for your comments. It was great so serve you for the last two years+ . All the best in your new path! The Martin & Co Team (and particularly Stephen!)😀

5/5

Google

Had Michelle and Debbie deal with the sale of my house and the service was first class. Always there to offer assistance and guide us through the process of selling our house in a timely and professional manner.

Jamie · 19 November 2025

4/5

Google

I've enjoyed working with the team at Martin & Co. They have done a sterling job at selling our property. In a very restrictive and tight market they manged to sell my property with no issues.

Simon · 29 November 2024

Agent replied · 6 December 2024

Hi Simon, Thank you for your kind words. We are glad we were able to assist you selling your property. As awarded the best sales agent in Aberdeen, we are glad to have shown this during the process. Please do give us a call whether you would like further assistance. Kind regards, Joel Ross - Sales Negotiator.

5/5

Facebook

Thanks to Debbie Buchan at Martin & Co for helping us sell our property! Debbie provided us a with very friendly, professional and customer focussed service. Answered all my questions nothing was much trouble.

Gordon · 3 April 2024

5/5

Google

Natalie is very professional and helpful! Thank you

Cl · 7 May 2025

5/5

Google

Martin & Co are great at what they do. This is the second time I'll be moving into an apartment run by them and I can say that they are very excellent. The offer prompt response to every enquiry, as their team work tirelessly to ensure that tenants get the best service and are also particular about tenants preferences. I was fascinated by the speed at which they were able to facilitate my move into a new house despite the covid-19 lockdown. It is one of the highlights of the services I was offered. If you are new in Aberdeen or areas where the have listings or you are interested in moving houses, Martin & Co, will set you up really good. Trust their service. They are right at the top of their game.

Etta · 21 February 2021

Agent replied

Hi Etta, acting fast and efficiently. That's the least we could do. Your particular circumstances were such that we were allowed to show you a property and move you in despite of the lockdown (The Scottish Government and the Scottish Association of Landlords have issued clear guidelines that allow tenancies to go ahead in very specif circumstances like yours). Your help to make sure that all the referencing was completed timely also helped. We look forward to serving you as a Martin & Co tenant. Welcome to the community. Best regards, Eduardo Prato

5/5

Google

I would rate them more than 5 star if possible. Myself and my partner recently acquired our first property to rent through Martin and Co. They made they initial viewing, process of moving in and aftercare everything we hoped for. It was such a pleasure, rather than a stressful time that could be associated with moving. They were absolutely top notch with support, going above and beyond to help myself and my partner settle in the best we could. I can confidently say I highly recommend Martin and Co.

Liam · 21 February 2021

Agent replied

Thank you for your kind words Liam. We'll keep working on improving our service to keep up with your expectations. Thank you for your business and we are delighted you have found a property with us. The Martin & Co Aberdeen Team

5/5

Google

Martin & Co - provided all relevant service required during COVID times. Much appreciated such support. Thanks to Stephen Barr and Team. Answers were Responsive, helpful and clear. Really pleased with the service.

Igor · 24 November 2020

Agent replied

Hi Igor. Nice to see that your move 'from the South' has happened smoothly. We've done our best to keep you up-to-date throughout the process. Now it's time to make sure that you enjoy your new home for the years to come. Please let us know if we can do anything else for your. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

I like Martin&Co Aberdeen as their staff are very professional and efficient in helping you. Calum Glover is extremely helpful and deals with all your queries very effectively indeed.

Tracy · 19 September 2021

Agent replied

Thank you for your five star review Tracy, we're delighted to hear we've offered you excellent service and hope to provide this for many more years to come.

5/5

Google

Martin & Co - provided all relevant service required during COVID times. Much appreciated such support. Thanks to Stephen Barr and Team. Answers were Responsive, helpful and clear. Really pleased with the service.

Igor · 6 November 2020

Agent replied

Hi Igor. Nice to see that your move 'from the South' has happened smoothly. We've done our best to keep you up-to-date throughout the process. Now it's time to make sure that you enjoy your new home for the years to come. Please let us know if we can do anything else for your. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

1/5

Facebook

Not great. They’ll generally enable landlords to treat you badly. They didn’t do a single thing to help when we were made to store an entire bed for the landlord for months. Ended the tenancy by trying to claim hundreds of pounds from the deposit for absolutely ridiculous claims (which they lost on appeal). It’s hard to tell what’s the agency’s decision and what’s the landlords, but they’ll work on the landlords behalf to mess you around for months and try to take your money. They have no regard for you as a tenant. Avoid.

Jason · 3 May 2024

5/5

Google

Brilliant customer service, very welcoming and friendly. Juliet and Maxine were attentive to all of our queries, and replied prompty. Lovely company to be with.

Raymond · 24 April 2022

Agent replied

Hi Raymond. Thanks for your comments about Juliet and Maxine's customer service. We are all here to make your experience a great memorable one! Please let us know if you need any further help. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Facebook

Really good company and people. welcomed me when i came in and when in the meeting “Ashley” spoke clearly, provided questions and answered questions perfectly when needing help and made sure i came out all happy and with no issues.

Mira · 21 October 2025

5/5

Google

I dealt with Richie, Stephen and Kelly. All of whom were extremely helpful, patient and answered my many questions. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Celda-Mae · 8 June 2022

Agent replied · 7 June 2024

Hi Celda-Mae. Thanks a lot for your kind words toward Richie, Stephen and Kelly. They are an excellent team, always keen to go the extra mile for our customers. Delighted to see that you have been well served. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Very good service, prompt response. Kelly Kennedy was the agent representative whom I dealt with during the property rental process and she was professional and extremely helpful while securing my tenancy. Stephen Barr responded to my initial enquiry and he was professional and very promptly responding to all queries.

Mahmoud · 2 March 2023

5/5

Google

I've been with Martin & Co for almost 4 years. Words can’t describe my appreciation to this agency in general and specifically to Maxine and Calum for their outstanding help. They always reply very quickly. Any issues with the flat often take less than 24 hours to be seen or solved. They solve any issues that may rise very quickly. I am impressed by the way how they keep in touch with both landlords and tenants. I highly recommend this agency to anyone who wants great service.

A · 27 December 2020

Agent replied

Hi Abdulaziz. Your words reflect one of our priorities: to have very long term tenancies. In an industry where quite often tenants leave after one year or so because they are not looked after as the customers that they are, we do our best to fulfil the tenants request whilst looking after the interest of the landlord. As the agent of the landlords clearly we need to look after their interests. Which it also means that we need to look after the tenants... happy tenants lead to long term tenancies, which leads to happy landlords. Thanks for being such a nice customer. You have made our life, and particularly Calum's life (Calum is your single point of contact) very easy. We look forward to serving you in the years to come! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

My experience with finding a property through Martin and Co was a very smooth and easy process. Juliet Mutch always replied very quickly and was able to sort out any problems or queries I had. She was very helpful and I appreciate all her efforts.

Kirsty · 20 June 2024

Agent replied · 26 July 2024

Hi Kirsty. Thanks for your comments toward Juliet. She is a superb Portfolio Manager. I'm glad to hear that Juliet helped you with the application process and subsequent handover to the landlord. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Once again as our tenancy has come to an end I would like to extend a huge positive compliment to Stephen for the professional, polite and caring manner in which he has attended to the affairs relating to ending of our tenancy. I commend his professionalism and support as an outstanding agent!! Thanks so much, Stephen for your patience and positive attitude always!!

Anita · 27 April 2023

Agent replied

Hi Anita. Great to see that the teamwork that the legends Stephen and Kelly put together has made your experience a positively memorable one. We look forward to serving you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I honestly couldn’t be happier. I was in a time sensitive situation and Martin & Co managed to get me moved in within a week of viewing a property. After viewing my first property, I wasn’t too sure. The agent who showed me around sent me around 10 more properties which included aspects I was looking for. The next day I was able to view and move in a week later. As well as this, I received a beautiful welcome box which included some lovely treats and a bottle of wine when I picked up my keys. Such a lovely surprise. Lastly, I had a slight plumbing issue the day I moved in, Martin & Co managed to get a plumber out to me the next day and the issue was resolved. I couldn’t recommend them more. Exceptional service and great professionalism.

A · 27 November 2020

Agent replied

Hi Char. I'm delighted to see that you've felt very welcome by the team. Enjoy your bottle of wine in your new home. We'll be looking after you! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. Martin & Co Aberdeen won Platinum in The Trusted Agent 2026 awards.

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