Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a very positive experience with Martin & Co Aberdeen, particularly with Natalie Grassick, who has been managing my tenancy.
Natalie has been consistently professional, responsive and highly supportive throughout. Her communication is always clear, timely and helpful, which makes everything much easier to manage.
What stands out most is her diligence, attention to detail and commitment to providing excellent service. She approaches her role with a high level of professionalism and care which is truly appreciated.
I would highly recommend Natalie and the team at Martin & Co Aberdeen to anyone looking for reliable and efficient property management services.
Bevine · 30 March 2026
Agent replied · 14 October 2024
Hi Bevine. Thanks for your nice feedback. Kelly knew that you were coming for afar, so she made the extra allowance when you were coming. Delighted that your experience has been a great oe so far. Now this is just the beginning. We do manage your property, so you will have you dedicated portfolio manager, your single point of contact for anything that you may need whilst you stay at the property, and beyond. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 1/5
GoogleWorse experience as a tenant I ever had.
Do not recommand, run away from that agency.
I was told the carpet that was in such bad condition that I can barely clean the flat would be changed, it never did.
Didn't have any heat between November and January, because it was impossible to speak to anyone.
Didn't have any light in the stairs for months and couldn't see a thing as the window glass was broken and replaced by wood panel, blocking the light.
I was told all the owners of the building has to agree to fix the light, so they changed it November 2025 (I arrived in May 2025)
The manager of my place, Adam, used my flat for 4 months as a depot for what the previous tenant let behind him (big TV, computer tower, a lot of kitchen elements and big boxes with broken electronically bits).
He told me he didn't know where to store everything, so I have to keep it until he find a solution, then binned it.
Same manager took more than 5 months to change the toilet seat that was in such poor condition I couldn't seat on it.
Since I arrived, there was mold in the kettle, he never accept to replace it and when I finally did it (around 5 months after asking again and again) he told me I'll have to pay for it because it was "over the budget".
The keys were not working, the lock was so old that I had the key maker telling Martin&co directly it was ridiculous to try to make more copies at this level.
I never been able to use the oven as there is no indications on it, but Adam told me to figure it out by myself.
I discovered the water pipes were made of led, and was told by Adam it was perfectly safe, even though I realised the other tenants received water filters because of it, I was the only one who didn't.
Overall it was all very very difficult to obtain any answers, and I'm leaving that flat with sour feelings. I'm a foreigner and single woman with no family here, I think they abused of their power and took advantage of my situation.
They didn't care one bit of the wellbeing of their tenant in the flat that was paid for monthly, and I'm not even sure the landlord know anything about all of this.
It was a really bad experience.
On top of that, I'm just reading the answer of a director I never met, that he openly lying about my situation : through all the issus in the flat, one time I had to reschedule an appointment due to work schedule, the rest of the time I was free every Friday and never had to reschedule any appointment.
The same director, Eduardo Prato, pretend that all the toilets, lights were done on time, but I asked for MONTHS before they did anything.
The carpet was never an agreement, Kelly Kennedy, who made the visit, told me she will rise the issue with the landlord. The only agreement we had was I would pay for changing the kitchen hobb, which I never did when I realised they were thieves and liars.
I can't believe that a professional can post lies like this online and feel OK with himself. You took advantage of a single foreigner woman, you should be ashaled of yourselves.
You never explained to me the cost of anything sir, I was never in touch with you! I said to Adam, after asking for months another kettle, that I bought one myself. No one ever told me the price of the original one, Adam Hughes, who is the person I was in touch, told me after I bought it that it was too much. I simply bought a good rated one on amazon, not the most expensive, but a good quality. I didn't ask to reduce the rent, you liar! I asked for the item to be removed from the rent, I was told no, I didn't argue it.
The led pipes are IN the building, in the basement. In January, when they broke, the plumber that came to fix them confirmed that they were deserving the whole building in water.
I can't believe you feel OK to lie that way, it's about people's safety!
By the way, the flat is 194 Rosemount Place, don't go there!
The toilet seat was bended, and too dirty to be cleaned, I send photos as well.
Julie · 13 March 2026
Agent replied · 13 April 2026
Hi Julie,
Thank you for taking time to provide your feedback. We
have provided a response to the items raised below.
It must be noted that we received several complaints from contractors about you cancelling appointments at the last minute and also having difficulty arranging times you would be available for them to visit. This does lead to delays with repairs and quotes being completed in a timely manner.
Carpets
There was some issues at the start over who was going to be paying for the carpet replacement. In the original offer sent to the landlord you mentioned you were happy to cover the cost and while preparing for the property before you moved in I was also told by the lettings negotiator that you had put this as part of your offer.
Extract from your offer email:
‘Also, the carpet in the living room and hallway is in very bad condition - can this be removed or changed (I would be happy to remove it myself if the landlord agreed to it)’
When you moved into the property it was then raised that you were under the impression the landlord would cover the costs so we arranged for a quote for the landlord to consider. They decided not to proceed with the quote.
Communal items
As we do not hold a communal factoring licence, we are prohibited from managing communal or shared repairs where not all owners are our clients.
29/07/2025, The light was first brought to the landlords attention in the summer
14/10/2025, We received a response from the landlord asking for a quote to replace the light, he was prepared to take on the cost himself
15/10/2025, Quote was sent to the landlord
17/10/2025, Confirmation given to replace the light and booked in with the contractor
04/11/2025, Landlord was sent confirmation that the light had been changed
Removal of items
14/07/2025, Once we received a response from the landlord about which items were due to be removed a work order was raised on this date with attempts from the contractor to get access to the property being made from the 15/07/2025. Any delay after this date was caused by the contractor being unable to arrange access with you to the property.
Appliances
28/07/2026 - We received final confirmation from the landlord that they were unwilling to replace the oven. We were told that it is a standard oven with 6 modes that could be worked out through trial and error. We are not authorised to make purchases of new appliances on behalf of the landlord
The landlord authorised us only to throw out the kettle and microwave but not to replace them at this point.
Toilet seat, There was never anything functionally wrong with the toilet seat, there were some very minor marks on it that the cleaners were unable to remove. It was marked down and photographed on the ingoing inventory as the cleanliness being ‘good’. The landlord agreed to replace the seat after some back and forth
14/10/2025, The landlord questioned their statement after you paid less in rent that month to cover the cost of the kettle, this was the first acknowledgement about the cost of a kettle. At that point they agreed to cover £15.00 of the value.
I explained that you can’t reduce rent payment to pay for items and that it would need to be refunded separately but you replaced a £10.00 kettle with a £64.99 which is unreasonably high.
Keys and lock
You reported issues with the keys so we cut another one from the key we hold and then provided you with a key from the office
07/07/2025, Lock change quote requested when the key swap didn’t work
28/07/2026, The landlord asked us to proceed with the lock change which was booked in
Lead pipes in the building
Following regulation, drinking-water supply pipes and fittings from the property boundary stopcock to the kitchen tap (and all outlets) are not lead in the property.
If you are not fully satisfied with our services you can approach The Property Ombudsman, the independent redress system that we subscribe to.
Yours sincerely
Eduardo Prato
Director
★★★★★ 5/5
GoogleMy property has been managed by Martin & Co Aberdeen for more than 3 years, and Natalie has been taking good care of it since last December. Nat has been looking after not only the normal routines like the safety tests/certificates, particularly this year, Nat also spent great amount of time in many maintenance work on the property. She has bridged up the gaps between the tenant, vendors and me, communicated timely, efficiently and patiently until the final works are done.
During all the communications Nat showed her an enthusiasm for caring the landlord, the tenant and the property, answered or advised on all my questions to the details and even it was not related to tenancy, I do believe this kind of persistence and professionalism could only originate and grow naturally from a kind spirit that always aims to reach higher standards.
Thank you.
Huibin · 24 September 2025
Agent replied
Hi Huibin,
Thanks a lot for your extremely thorough review. I'm delighted to read that you're happy with our service. We are here to serve you. And the team has just done that (and this is just the beginning).
I'm grateful to have such a dedicated and professional team at Martin & Co Aberdeen. They really take ownership of the task in hand, look after the details and deliver. Prompt and accurate communication (verbal followed by written confirmation) is key to keep all parties involved in the loop. We have Standard Operating Procedures and checklists in place (something I inherited from my previous experience in the aviation industry), to keep human error at bay.
But what is most important is the caring attitude and pride that the team have. That will create a long term positive experience to you, our customer, which in turn will confirm that we are doing the right thing.
At some point the sales market in Aberdeen will fully recover, and at the time we'll advise you that is the moment to change from the letting strategy to sales, so that you maximise the return of your asset. In the meantime we'll look after you, your tenant and your property.
I look forward to serving you further.
Kind regards,
Eduardo Prato
Director
Martin & Co Aberdeen
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Kelly Kennedy, and couldn't be more satisfied with the experience. Kelly demonstrated exceptional professionalism, attentiveness, and efficiency throughout the entire process. From the moment we viewed the property, she was proactive in addressing our needs, providing clear communication, and making the process smooth and easy. Kelly's attention to detail ensured that the viewing process was wholesome.
She was always available to answer our questions and her friendly, approachable manner made us feel supported at every step. Her expertise in the property market is evident, and she went above and beyond to secure the best possible outcome.
We wholeheartedly recommend Kelly Kennedy to anyone seeking a reliable and dedicated letting agent. Her commitment to excellence truly sets her apart.
Manveer · 21 August 2025
Agent replied · 21 October 2025
Hi Manveer. Thanks for your kind comments. Indeed, Kelly is a star when it comes to letting a property. Your property is managed by us, so please contact your assigned Portfolio Manager is you have any issues related to your tenancy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI’ve just been accepted for a property I applied for, and I couldn’t be happier with the experience. Kelly, the letting agent, was fantastic to deal with throughout the process. We viewed two properties with her, and she was incredibly friendly, professional, and responsive. She answered all my follow-up questions quickly and clearly, making the whole experience smooth and stress-free.
I would definitely recommend Kelly from Martin & Co to anyone looking to rent. Her service was top-notch!
David · 29 August 2025
Agent replied · 5 September 2025
Hi David,
Thank you for your kind words for Kelly. And the excellent service will continue. You are now at a property managed by us, and your assigned Portfolio Manager has been introduced to you. If you have any queries simply contact your Portfolio Manager and we'll look after you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleHighly responsive and organised agency. All of the agents are involved in helping me have a pleasant stay at my current accommodation. I receive prompt replies to my emails and any issues are immediately dealt with. Special thanks to Laura and Kelly who have been very helpful through my move. I hope this level of professionalism continuous throughout my stay.
Fast forward, nearly 4 years later, and still very pleased! Special thanks to Juliet who managed the tenancy. During my tenancy, rent remained the same, responsiveness by agents remained unchanged, all works were attended to and full deposit returned!
I’d definitely recommend themPositiveResponsiveness, Professionalism
Shakila · 30 July 2025
Agent replied
Hi Shakila. Great to see that the effort that the team puts and the extra mile that they go every day, do get noticed. Laura and Sharon are a great combination that brings you even greater service. We look forward to serving you in the months and years to come. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI am writing to express my sincere appreciation for the outstanding customer service and support I recently received from Ms. Kelly Kennedy.
Ms. Kennedy was extremely helpful, professional, and attentive throughout our interaction. She handled my concerns with great care and efficiency, ensuring that everything was resolved smoothly. Her positive attitude and willingness to go the extra mile truly reflect the high standards of your company.
It is always a pleasure to encounter such dedicated and customer-focused staff, and I believe her efforts deserve recognition.
Joel · 12 April 2026
★★★★★ 5/5
GoogleAshley was fantastic to work with as our portfolio manager! He made the whole rental process so easy and stress-free. What really stood out was how quickly he'd get back to me whenever I had questions - I never felt like I was being ignored or had to chase him down for answers. He's genuinely friendly and professional, which made everything run smoothly. I would definitely recommend Ashley to anyone needing property management services.
Matt · 22 August 2025
Agent replied · 21 October 2025
Hi Matt. Glad to hear that Ashley built a strong professional relationship with you whilst managing your property. Thanks for being a fantastic tenant. It takes two to tango! Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleKelly Kennedy was amazing , she took the time to show me around a property I loved she even sent me a video showing details of the property , she was incredibly helpful and kind and so positive, and was there to answer any questions I had along the way :)
India · 13 March 2026
Agent replied · 13 April 2026
Hi India,
Thanks for your positive comments. Whether it's an in-person thorough viewing, … More
★★★★★ 5/5
GoogleRyan is a very professional agent that helped me sort a booking for a lovely flat, his expertise were perfect for all the questions I had and he was very down to earth in the best way possible as I never felt out of place or dumb for being out my depth.
Douglas · 20 January 2026
Agent replied · 27 January 2026
Hi Douglas,
Thanks for your feedback. Great to see that Ryan has made you feel well-serviced at this stage of the letting process. Please let us know if we can do anything else to make the letting journey an easy one for you.
Kind regards,
Eduardo Prato
Director
Martin & Co Aberdeen
★★★★★ 4/5
GoogleEdited review after being with them for some time as a landlord.
They are alright, i would give them between 3 and 4 stars.
The first tenancy was a good experience with Martin & Co. The second tenancy was a bad experience. When Martin&Co advertises a property for rent, they book viewings, and it seems they stop any viewings as soon as someone offers a deposit. Long story short, the tenant they found me left unpaid bills and damaged the property; the repairs cost me more than a double of the deposit. I would not personally select such a tenant but I trusted their judgment, also it took them 1.5 month to complete the paperwork. There was no any more viewings carried out while they were processing that tenant's application, so refusing would mean to go back to advertising etc.
I was lucky the tenant terminated the lease and left; Martin & Co did what was needed to recover the deposit. Their record keeping is probably better than in some other agencies. The cost of finding tenants and setting up rent is higher than in some other agencies.
Yulia · 28 March 2025
Agent replied · 15 November 2024
Hi Yulia. Thanks for your nice comments about Maxine and Kevin. Comments like yours is what keeps them going the extra mile when serving out customers. Please let me know if we can do anything else to improve our service further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI wanted to share how impressed I was with my recent experience. Despite my tight schedule, I found a property I loved and felt confident enough to secure it immediately after the first viewing. Kelly made a great impression and made the whole journey much easier for me.
Kaveen · 13 February 2026
Agent replied · 13 April 2026
Hi Kaveen,
Thanks for your comments. Kelly and the rest of the team managed to show the … More
★★★★★ 5/5
GoogleI am beyond impressed with the exceptional service provided by Martin & Co, specifically Kelly Kennedy. From the very beginning, Kelly has been an absolute superstar. She has been incredibly responsive, proactive, and always one step ahead throughout the entire process.
We reached out to multiple estate agencies, but none offered the level of professionalism, clarity, and support that Kelly did. She answered every single one of my questions with patience and expertise, leaving no room for doubt. Her speed and efficiency in handling everything have been unmatched.
I am 100% satisfied with her service, and I genuinely believe she has gone above and beyond to make this experience smooth and stress-free. If you’re looking for a reliable and dedicated estate agency, Martin & Co, with Kelly on board, is the best choice!
Christeena · 13 March 2025
Agent replied · 22 March 2025
Hello Christeena, Thank you so much for your incredible feedback! We’re absolutely delighted to hear that Kelly provided such outstanding service and made the entire process smooth and stress-free for you. She takes great pride in offering proactive, responsive, and expert support, so it’s wonderful to know her efforts made such a positive impact. Your kind words and recommendation mean a lot to us, and we truly appreciate your trust in Martin & Co Aberdeen. If we can assist you again in the future, don’t hesitate to reach out! Kind regards, Joel Ross - Sales Negotiator.
★★★★★ 5/5
GoogleUntil last week I owned and let out a one bedroom flat in the Westend of Aberdeen, through Martin and Co. Ashley was my agent for a large period of my time as a landlord. I cannot stress enough just how excellent a contact Ashley has been. He was always highly professional, responsive and knowledgeable. He was also empathic, supportive and reassuring. I found being a landlord a heavy responsibility. I had personally experienced terrible letting agents when I was a renter as a student. However, I cannot fault Martin and Co. I highly recommend them, especially Ashley.
I went onto sell the property through them - this process was straight forward and a seamless transition from letting the property. Debbie in the sales department was my contact for this. She and Ashley worked together with great communication. As well as sense of humour which I greatly appreciated.The flat sold quickly for a price I was happy with.
Thank you for all your support, it meant the world to me. All the best for the future.
Emma · 12 March 2025
Agent replied · 22 March 2025
Good morning Emma, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Ashley and Debbie provided such excellent support throughout both the letting and sale of your property. We understand that being a landlord comes with great responsibility, and it's wonderful to know that our team helped make the process smooth and reassuring for you. Your recommendation means the world to us, and we truly appreciate your trust in Martin & Co Aberdeen. Wishing you all the best for the future, and if we can ever assist you again, we'd be delighted to help! Kind regards, Joel Ross - Sales Negotiator
★★★★★ 5/5
GoogleMy wife and I are so grateful to Kelly for all her help in finding us our new home. From the very first conversation, she was warm, friendly, and made us feel completely at ease. She took the time to really understand what we were looking for and went above and beyond to make everything as smooth as possible.
What really stood out was how much she genuinely cared. She was always available to answer our questions, kept us updated at every step, and made what can often be a stressful process feel effortless. Her patience, kindness, and professionalism made all the difference.
Thanks to her, we now have a place we’re so excited to call home. We couldn’t have asked for a better experience, and we truly appreciate everything she has done for us. If you’re looking for an agent who actually cares and puts in the effort, Kelly is the one!
Thank you so much, Kelly Kennedy we really appreciate you!
Oluwatobi · 28 February 2025
Agent replied · 5 March 2025
Good morning Oluwatobi, Thank you so much for your heartfelt feedback! We’re absolutely thrilled to hear that Kelly was able to make your journey to finding a new home such a positive and smooth experience. Her warmth, professionalism, and dedication to truly understanding her clients’ needs are qualities we take great pride in, and we’re so glad they made a difference for you.
Kind regards,
Joel Ross, Sales Negotiator
★★★★★ 5/5
GoogleMartin & Co have been phenomenal in assisting me with setting up a property in Aberdeen as a let. From providing information and guidance as to the legal requirements of letting to the superb contractors that they use during any required maintenance. They managed to let the property to tenants within days of advertising. Cannot rate highly enough.
A special mention to Maxine, the Manager at the Aberdeen office, for her friendly approach that put me at ease and gave me confidence that I made the right choice. She has a wealth of experience, meaning she is totally unphased by any aspect of property letting.
Also to Natalie, who is the Property Manager of my property. Truly exemplary. Very efficient, very professional and keeps me updated with all aspects of the property and any scheduled or unschduled maintenance. I have never been left in the dark as to the progress or results. Could not ask for a better Property Manager!
Thank you to All at Martin & Co.
James · 17 January 2025
Agent replied · 19 September 2023
Hi James, Thank you so much for your glowing review! We’re delighted to hear that you’ve had such a positive experience with Martin & Co in setting up your property. Maxine’s friendly approach and wealth of experience, alongside Natalie’s exemplary property management, are qualities we truly value in our team. It’s fantastic to know that our guidance and efficient service have met your expectations. Your kind words are greatly appreciated. Kind regards, Joel Ross - Sales Negotiator - Martin & Co.
★★★★★ 5/5
GoogleSo far, I have had quite a wonderful experience with Michael. Without Michael I could never have got this far with the renovation of my property at Cove.
He recommended good hands to work on the property and they came at a very good price,,saving me lots of money.
His advice and management of the property,his professionalism, his eyes for details, his ability to convince people and his can-do attitude are quite commendable.
I can only say a big thank you to Michael. He simply came along at the right time,,especially for me who does not live in Aberdeen.
Thanks a lot Michael.
Amaechi · 7 January 2025
Agent replied · 31 December 2024
Hello Amaechi, thank you for your words. We’re delighted to hear that Michael’s professionalism, advice, and attention to detail made such a positive impact on your renovation. He truly goes above and beyond for our clients, and we’re so glad he could assist you. Thanks again for your trust, and we’re here if you need any further support! Kind regards, Joel Ross - Sales Negotiator.
★★★★★ 5/5
GoogleI had an excellent experience with Martin &Co from start to finish. Kelly Kennedy was professional, responsive, and genuinely helpful throughout the entire process. I would highly recommend them for a reliable and efficient service.
Theresa · 8 April 2026
Agent replied · 13 April 2026
Hi Theresa,
Thank you for your comments. Delighted to hear that you had a positive memorable experience with Kelly. She is our superb negotiator! We manage this property, so we look forward to serving you further!
Kind regards,
Eduardo Prao
Director
Martin & Co Aberdeen
★★★★★ 5/5
GoogleI can't praise Martin&Co highly enough! We planned to put our house on the rental market; the rentals team supported us through the entire process and found the perfect tenants in no time. However due to unforeseen circumstances outside our control, we had to pivot last minute and sell our home instead. Despite the many headaches this caused for M&Co, we received nothing but support and empathy from Maxine and the team. Instead of financially punishing us for our last minute change, M&Co pivoted with us and went on to fully support us through the sales process. In particular, our assigned sales agent Michelle Wildgoose performed a minor miracle, and got our house sold in a matter of weeks at our full asking price! I have nothing but praise for Michelle and everyone at Martin & Co, who earned every penny of their very reasonable fees.
David · 16 December 2025
★★★★★ 5/5
FacebookI can't praise Martin&Co highly enough! We planned to put our house on the rental market; Kelly and the rentals team supported us through the entire process and found the perfect tenants in no time. However due to unforeseen circumstances outside our control, we had to pivot last minute and sell our home instead. Despite the many headaches this caused for M&Co, we received nothing but support and empathy from Maxine and the team. Instead of financially punishing us for our last minute change, M&Co pivoted with us and went on to fully support us through the sales process. In particular, our assigned sales agent Michelle Wildgoose performed a minor miracle, and got our house sold in a matter of weeks at our full asking price! I have nothing but praise for Michelle and everyone at Martin & Co, who earned every penny of their very reasonable fees.
David · 15 December 2025
★★★★★ 5/5
GoogleSince I was far away, I really appreciated your remote services and I’m very satisfied with everything. The videos sent by Ms. Kelly Kennedy were very high-quality, professional, and always delivered on time. After each viewing, she patiently and accurately answered all of my questions, and I received very helpful guidance from her as well.
I would also like to thank you for the 3D models provided on the website, which were extremely useful in understanding the exact dimensions of the property.
Overall, your agency is much better and more convenient than others, especially for people who are renting from a distance. Thank you very much.
Mohamad · 12 December 2025
★★★★★ 5/5
GoogleJoel was polite, friendly and knowledgable which made the whole process so much easier. From the moment we arrived at the property to the moment we left it, he was extremely helpful to me and my friends.
Cam · 13 March 2026
Agent replied · 13 April 2026
Hi Cam,
Thanks a lot for your positive feedback. Joel is certainly a people's person. … More
★★★★★ 1/5
Google!Please add Eduardo Prato's personal email address! I need your contact.
I'm currently a client and renting out an apartment through them, but I'm dissatisfied with their service. Their client search and rental out process are very ineffective. If the situation doesn't change, I won't delete the review.
Alexander · 22 November 2025
Agent replied · 29 October 2025
Dear Alexander,
Thanks for your comments. Unfortunately your description of the events is not correct:
The truth is that you are not renting your property through us. We have de-instructed you after you failed to comply with your responsibilities as a landlord in accordance to the Private Housing (Tenancies) (Scotland) Act 2016 and the Agency Agreement between you and us. You did not meet your obligations as a landlord, which led to your property to fail to meet the Repairing Standards in accordance to current legislation, which put your tenant in a disadvantaged position. Despite our numerous attempts to communicate with you to protect both your position and the position of your tenant, you chose not to communicate with us at all. That left with no option but to terminate the Agency Agreement between you and us, as per the last email we sent you, as shown below.
Copy of email
Dear Alexander,
I hope this message finds you well.
As you are aware, we have made several attempts to contact you regarding various issues at [YOUR PROPERTY]. Despite these efforts, we have not received the necessary authorisation to proceed with required works or to address the tenants’ concerns regarding the tenancy.
Given the continued lack of communication, along with your recent instruction to stop all further works and the tenant’s confirmed notice to vacate, we regret to inform you that we will be terminating our agency agreement and de-instructing ourselves from the management of the property, in accordance with our Terms of Business.
This email serves as formal 30 days’ notice, with our management services ending on XX XXXXX 2025.
Please note that we will:
Finalise any ongoing tenancy administration relating to the tenant’s move-out, where required.
Provide a final statement of account and any remaining documentation.
Cease all further management activity beyond the termination date.
Should you wish to collect the property keys, please arrange this with us at your earliest convenience.
Kind regards,
Branch Manager
Alexander, should you change your position and engaged with us so that we can protect both your position and the position of your tenant, please contact me directly on 01224-974140, or email us at aberdeen@martinco.com
Yours sincerely,
Eduardo Prato
Director
Martin & Co Aberdeen
★★★★★ 5/5
GoogleMy experience with Martin & Co Aberdeen was positive with clear communication, arranging the view, punctuality and proper time to assess the property. Agent Kelly Kennedy was very friendly and clarified well all my questions.
Lipe · 13 March 2026
Agent replied · 13 April 2026
Hi Lipe,
Thanks for your nice comments. Glad to hear that Kelly provided you with a … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
