Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Absolutely brilliant experience in tricky conditions (helping us move with all the snow recently!). Kelly was brilliant and understanding. Liam was great having to answer the phone to us on multiple occasions cause we were just so eager! Absolutely recommend!

Darren-Marc · 20 January 2026

Agent replied · 27 January 2026

Hi Darren-Marc, Thanks for your kind note. Kelly and Liam indeed made it possible despite the severe snow that we were facing that week. But that is just the beginning. We manage your property, so as you get settled, please let us know if you need any additional help. Kind regards, Eduardo Prato Director Martin & Co Aberdeen

5/5

Google

Very helpful and friendly team at Martin and Co Aberdeen. Would reccomend for smooth and seamless service in renting in Aberdeen. Kelly was very helpful during the initial process. Juliet was also helpful too. Adam Hughes was integral to the moving in process and was a delight to deal with. He was very helpful with questions and how to get in touch for future. Very understanding of any circumstances and able to adapt. 5/5 stars for the whole team.

Ailish · 26 October 2024

Agent replied · 12 October 2024

Hi Ailish. Thanks for nice review. Yes, it's all about teamwork! Kelly showed you the property, and then Juliet and Adam made all the arrangements so that you could move in as required. We do manage your property, so please let your single point of contact (Portfolio Manager) if you require anything else. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

The service from Martin and co has been excellent . My flat in Aberdeen had been giving me problems for years . A terrible tenant was finally removed after putting the flat on the market , out of desperation . A couple of unsuccessful years later I chose Martin & co to start renting out again . The company were great and quickly found a new reliable tenant who stayed for three years . Since then the flat was briefly empty but once again. A new tenant is now in place . Ashley Rodrigues has been great in the day to day management

David · 30 October 2025

3/5

Google

The property was not cleaned properly before I moved in. Everything is pretty good in the flat but the boiler issue is persistent. Every month there's an issue with the boiler. They send over an engineer/technician who comes and probably gives no permanent solution. Facing a lot of problems with the boiler and I have a little 11 month baby at home with heating system not working properly.

Husain · 15 March 2025

Agent replied · 16 March 2025

Hi Husain, Thank you for your feedback. A contractor is visiting your property again this evening (just hours after you notified us of the issue), and they will come back with a solution to solve this problem permanently. We appreciate your patience. Yours sincerely, Eduardo Prato Director Martin & Co Aberdeen

5/5

Google

This was my first experience with Martin & Co Aberdeen estate & letting agency. I have been very impressed with their efficiency and professionalism. Vincent has been exceptionally helpful. …

Shanta · 13 March 2026

Agent replied · 13 April 2026

Hi Shanta, Welcome to the Martin & Co Aberdeen experience! Delighted to see that Vincent … More

5/5

Google

We've been with Martin & Co for over 5 years now had a consistently great experience all throughout - quick to respond, dealt with issues in a timely manner, and ensured that we had a positive outcome. Ashley has been very helpful and professional since he started with the agency and has always provided a high level of service for us. We definitely recommend Martin & Co to prospective tenants.

Jolan · 20 January 2025

Agent replied · 23 January 2025

Hello Jolan, Thank you for your loyalty over the past 5 years and for sharing such positive feedback! We’re delighted to hear that you’ve consistently had a great experience with us. It’s fantastic to know that Ashley’s professionalism and dedication have made a difference. Your recommendation means so much to us, and we’re always here to assist you. Kind regards, Joel Ross - Sales Negotiator.

5/5

Facebook

My property has been managed by Martin & Co Aberdeen for more than 3 years, and Natalie has been taking good care of it since last December. Nat has been looking after not only the normal routines like the safety tests/certificates, particularly this year, Nat also spent great amount of time in many maintenance work on the property. She has bridged up the gaps between the tenant, vendors and me, communicated timely, efficiently and patiently until the final works are done. During all the communications Nat showed her an enthusiasm for caring the landlord, the tenant and the property, answered or advised on all my questions to the details and even it was not related to tenancy, I do believe this kind of persistence and professionalism could only originate and grow naturally from a kind spirit that always aims to reach higher standards. Thank you.

Huibin · 24 September 2025

5/5

Google

All the staff at Martin and Co have been incredibly helpful in the year and a half that we have been renting from them. When we collected to keys to the flat, they also gave us a bottle of wine to enjoy on our first night in our new home which we thought was such a lovely and personal touch! Never had that from anywhere else before. Overall, the whole team are extremely friendly and willing to help. They remember who you are and provide a personal experience that I have not had from other letting agents in Aberdeen. Ashley Rodrigues in particular has been brilliant at helping us, as he is the staff member we are in contact with the most. We have had a few problems with our flat since moving in and Ashley has liaised with the landlord and always kept us in the loop. He checks in regularly about any ongoing issues. He is very friendly and easy to get on with, and really gives a personal experience. We have been looking for new flats and Ashley has been great for recommending places he thinks would suit us and has been honest about places that might not. This has been so helpful for us in looking for a new home, and we really appreciate it. I could not recommend Martin and Co enough; I’ve lived and rented in Aberdeen for seven years now, and have never experienced such a caring and kind team!

Ellie · 20 September 2025

5/5

Google

I had great experience with Martin & Co. My first impression when I came in to their office was they were all very friendly and welcoming. Through out the meeting with Maxine Card, the branch Manager has gone above and beyond, she was very open and very clear in explaining their services and answering all my questions. She was very helpful, professional and quick response with the email correspondence. She then introduced me to Juliet Mutch and Kelly Kennedy. Juliet is the designated portfolio manager who is responsible to handle my property from finding new tenant, arranging/managing/handling the tenancy through out their stay. Kelly is the lettings negotiator. Between the two of them, they are a good team, very helpful, professional, good communication and quick response. I am pleased with the service that I have received to this point especially to Maxine Card, Kelly Kennedy and Juliet Mutch. I am happy they found new tenant for my property. I would highly recommend Martin & Co to any landlord/landlady to put your property with them. Keep up the good work!

Iman · 28 July 2024

Agent replied · 26 July 2024

Hi Iman. Thanks for your comments. I'm delighted to hear that you've noticed how teamwork flourishes in our office. It's a real pleasure to see them working seamlessly to give you a great service. And as you said, now that you property is let your Portfolio Manager (Juiet Mutch) will be your single point of contact for any matters. But if you require to speak to anybody else, just shout! We look forward to serving you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

We are incredibly grateful for the exceptional service provided by Martin & Co Aberdeen. Kelly Kennedy’s professionalism, sincerity, and friendly demeanor made the process of finding our new home a truly pleasant experience. We’ve got to know her for over a year now. She was consistently prompt and attentive, ensuring every detail in the process was handled with care and mutual trust. We couldn't have asked for a better guide during our journey to find our new home. Thank you Kelly! Thank you Martin & Co Aberdeen!

Murat · 28 July 2024

Agent replied · 26 July 2024

Hi Murat. Great to see that we finally found a property for you. It's great that Kelly kept in touch with you over the months. The power of building relationships. We hope that you now settle in your lovely property. We do manage this property, thus please let us know if we can help you any further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Kelly Kennedy was a refreshingly warm and genuine person to meet and work with. She made securing my new home smooth, swift, and completely stress-free, with excellent communication throughout. From my first viewing to moving in, the entire process took just 10 days, which meant I was able to get settled in time for Christmas - huge thanks! My property manager, Liam, has also been very responsive and friendly!

Amber · 22 December 2025

5/5

Google

Great service by Kelly Kennedy. She is a great asset to Martin & co. While we were searching for a rental property, Kelly helped us to find a beautiful house and then helped us all the way through to renting it. Now even after 6 months , we contacted her about a problem, she instantly responded and helped us . Can’t recommend her enough. Thank you Kelly 🙏.

Sidra · 14 January 2025

Agent replied · 18 January 2025

Hi Sidra, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Kelly. Her dedication and ongoing support truly make her an invaluable part of our team. It’s wonderful to know she was there to help you both during and after the rental process. We’ll be sure to pass on your kind words to her. Kind regards, Joel Ross, Sales Negotiator - Martin & Co.

5/5

Google

I have recently found a new rental property that is perfect for me thanks to Martin & Co and had a very positive experience. Kelly Kennedy was extremely knowledgeable and friendly throughout the viewing process and very quick at putting the offer through and securing the property for me. I cannot fault the service I received due to Kelly’s professionalism and expertise. Throughout the moving process Maxine Card (branch manager) has also gone above and beyond and been extremely helpful, answering any questions I’ve had and responding to emails very quickly. I would highly recommend Martin & Co to anyone looking for a new property in Aberdeen.

Iona · 28 June 2024

Agent replied · 19 July 2024

Hi Iona. Thank you for taking the time to share your positive experience with Martin & Co. We are delighted to hear that your interactions with Kelly and myself was exceptionally professional and helpful throughout the rental process. We are delighted to have you as a tenant! Kind regards, Maxine Card Branch Manager Martin & Co Aberdeen

5/5

Google

We had a great experience with Martin & Co. The communication was excellent. We enquired about a flat on the Monday and were booked in for a viewing on the Tuesday by Adam Hughes. He was very helpful and checked with the landlord to see if they would accept a pet. Kelly Kennedy was running the viewing. She was amazing. She called us to confirm details, was super friendly and helpful at the viewing and let us know on the same day that our offer had been accepted. Kelly made this whole process smooth for us and we are very grateful.

Elaine · 28 June 2024

Agent replied · 19 July 2024

Hi Elaine, Thank you for taking the time to leave Adam and Kelly a 5-star review! We're thrilled to hear of your positive experience with them. Adam and Kelly certainly strive to provide excellent service, and we're delighted to have met your expectations. Kind regards, Maxine Card Branch Manager Martin & Co Aberdeen

5/5

Google

What a breath of fresh air. My partner and I are moving up to Aberdeen for work. We wanted to book a viewing for a flat and sent out requests to loads of estate agents. With every other agent it felt like they were just trying to get us off the phone to book a viewing. But with Martin and Co it was a completely different experience. They spent nearly 15 minutes on the phone with us understanding our somewhat unique situation with our work offering to pay part of our rent to help us. Ryan took the time to walk us through the entire process and settle a lot of our nerves as first time renters. Something no other agent bothered to do. If I could give more than 5 stars I would. Bravo.

Ben · 20 January 2026

Agent replied · 27 January 2026

Hi Ben, Thanks for your comment. Whether you are renting a property for the first time after leaving the nest, or are moving with your family from overseas, we will always have time to answer any queries that our potential customers may have. It's about people, not about property. Please let us know if we can do anything else to help you with you rental property. Kind regards, Eduardo Prato Director Martin & Co Aberdeen

5/5

Google

I was recently looking for a rental property in Aberdeen and was fortunate enough to have found a lovely flat with the help of Martin & Co. In particular, Juliet Mutch was of great assistance to me. I found her to be very knowledgeable, helpful and friendly. Nothing was too much trouble and, me not being great with all things to do with IT, she helped me there as well, with all the necessary on-line form filling requirements etc. Everybody I met at Martin & Co. was very pleasant and friendly. I wouldn't hesitate in recommending them.

Sheila · 5 May 2024

Agent replied · 9 May 2024

Hi Sheila, thanks for your nice review. When I asked about you, everybody in the office loved you! I'm glad to hear that everything went well during the application process and that you have happily moved to your property. Please stay in touch! Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Sorted a property for my bf. Has been a really quick process and Ryan has been really helpful. Explained to him his options abt a guarantor. Recommended. Good communication

Sarah · 23 January 2026

Agent replied · 27 January 2026

Hi Sarah, Yes, the referencing process, particularly when a guarantor is involved, is a very thorough one. However, Ryan is keeping you right, and soon the tenancy should be ready to start. We do manage this property, so please let us know if we can do anything else fo ryou. Kind regards, Eduardo Prato Director Martin & Co Aberdeen

5/5

Google

Thank you Martin&Co Aberdeen for helping us transition to our new rental, a special thank you to Adam Hughes, he has been the best property manager I have ever dealt with so far, thanks to his kindness, professionalism and promptness we have been able to move to our new rental flat with all the help, a family of 3 with a newborn, could ask for. Thank you Adam Hughes.

Roberta · 26 October 2024

Agent replied · 23 October 2024

Hello Roberta, Thank you for your wonderful review! We’re delighted that we could assist in making your transition to your new rental as smooth as possible, especially during such an important time for your family. It’s great to hear that Adam’s professionalism, kindness, and promptness made a real difference in your experience. At Martin & Co Aberdeen, we always strive to provide this level of service to all our tenants and landlords. Please reach out if there is anything else we can help with! Kind regards, Joel Ross, Negotiator, Martin & Co Aberdeen.

5/5

Google

I recently encountered some difficulties with Martin and Co. when trying to arrange a viewing for a property. Despite filling out the necessary forms multiple times, I never received any communication from them. Despite reaching out to the office, I was met with automated email responses and no resolution to my issue. Fortunately, my experience changed drastically when I had the pleasure of speaking with Stephen Barr. From the moment he answered my call, I felt reassured that he would assist me promptly. Stephen's professionalism and dedication to his role were evident throughout our interaction. Many thanks to Stephen's swift intervention, my viewing process was expedited, and I was able to find a flat smoothly and quickly. Stephen's exceptional service truly made a significant difference in my property-hunting journey. I cannot express enough gratitude to Stephen Barr for his outstanding assistance. He is undoubtedly a gem within Martin and Co., and his expertise and commitment to customer satisfaction are commendable. If you encounter any issues, I highly recommend seeking out Stephen's help. Having individuals like him in positions of authority makes all the difference. Thank you, Stephen Barr, and Martin and Co., for providing such exemplary service. Again I also would like to express my gratitude to Kelly Kennedy. Kelly showed me two properties, and throughout the process, she was incredibly helpful, answering all my questions and providing valuable insights. After viewing the second property, I inquired about the first one we saw, and Kelly promptly confirmed its availability. What truly amazed me was how swiftly Kelly acted when I expressed interest in making an offer. Within minutes of providing my price range, she called me back with the fantastic news that the landlord had accepted my offer. That was a speedy progress. Not only is Kelly excellent at her job, but she's also incredibly friendly and personable, which made the entire experience enjoyable. I can't thank her enough for her outstanding service and would highly recommend her to anyone in need of a real estate agent. Thank you, Kelly, for making my property search a seamless and pleasant journey!

John · 27 March 2024

Agent replied · 25 March 2024

Thank you for sharing your experience, and we're grateful for the opportunity to rectify the situation and exceed your expectations. Your positive feedback reinforces our dedication to delivering exemplary service. Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

I couldn't recommend Kelly Kennedy from Martin&Co Aberdeen enough; she was very efficient whilst taking all of my concerns into acccount. Kelly performed a virtual viewing for me, where she took her time in showing me any areas of concern as well as the many things to love about the property. She called me shortly after to discuss my stance and she was incredibly informative and considerate of my needs. She listened to my situation - which wasn't a straight forward one - and helped me to best navigate it with an amazingly positive result. All in all, Kelly Kennedy is highly professional and I would strongly recommend her services.

Z · 8 July 2025

5/5

Google

I have dealt with Stephen more than I would like recently due to an unfortunate accident affecting my rental property. He has removed all stress from the situation and communication has been fantastic. I have used other well known letting agents in the city in the past and in my experience Martin and Co have been utterly superb. Both liaising with me and my tenant, who has been as equally as understanding and accommodating, for which I am very grateful. I’m just delighted I chose Martin and Co and thank Stephen in particular for his help so far.

Andrew · 15 March 2024

Agent replied · 25 March 2024

Thank you for your positive feedback! We're glad Stephen could help alleviate the stress. At Martin and Co, excellent communication and service are our priorities. We appreciate your trust in us! Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

I had a great experience renting out my flat through Martin & Co Aberdeen. My property coordinator Michael Eremeev was very friendly, efficient, and made the whole process straightforward from start to finish. He was always available to answer my questions and provided clear information at every stage. I especially appreciated Michael's and the agency overall prompt communication and helpful advice, which made the rental process stress-free. I would definitely recommend Martin & Co to anyone looking for a reliable and very professional rental agency.

Alan · 28 June 2025

5/5

Google

After being let down drastically by another agency, Martin & Co have been nothing but fantastic in helping us get a property and moved in quickly. Kelly Kennedy was very knowledgeable and friendly when showing the property and quick at putting the offer through for us (on the same day we saw it!) Juliet Mutch has assisted us since then and has gone above and beyond to get us into the property as quick as possible, answered any questions we had promptly and professionally and I really appreciate her help for our move back to Aberdeen. I would recommend this agency for any property needs you have.

Samantha · 19 February 2024

Agent replied · 25 March 2024

We appreciate your feedback and are delighted to have assisted you in securing a property swiftly. Thank you for recommending our agency for property needs. Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Martin & Co were great in helping me find a flat, and have since been responsive and efficient in co-ordinating repairs and addressing any concerns. Juliet and Kelly in particular have been a pleasure to work with. Kelly has a great knowledge of the rental market and made searching for a flat a much easier process. Juliet is very organised and methodical in how she deals with queries and requests, making sure that all concerns are dealt with in a timely manner. Very capable hands!

Matthew · 19 February 2024

Agent replied · 25 March 2024

Thanks for your positive feedback! Juliet and Kelly at Martin & Co have been responsive and efficient in addressing concerns and coordinating repairs. Their expertise and organized approach make them valuable assets. We appreciate your kind words. Maria Castaneda, Marketing, Martin & Co Aberdeen

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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