Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Facebook

I had a great experience renting with Martin and Co Aberdeen. I was always given a listening ears whenever I call for maintainace, and Ashley Rodrigues will always make sure my requests were granted. That gave me peace of mind throughout my renting period, and I deeply appreciate it. I will always recommend and refer anyone I know who is looking for an apartment or house to rent or buy.

Chijioke · 19 December 2024

5/5

Google

Very organized and thoughtful firm. But I must add that Mr. Kevin Barr was exceptionally good- very friendly, prompt, and ready to listen.

Aderemi · 29 December 2022

Agent replied

Hi Aderemi. Thanks for your comments toward Kevin. Kevin is indeed a very good listener. My wife keeps telling me that I should learn from him :) . We are here to serve you further. We manage your property, so Kevin will continue to be your single point of contact. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

⭐⭐⭐⭐⭐ I had an excellent experience with Julliet and Kelly, they made my journey of finding an apartment on Fraser Street smooth and stress-free. From start to finish, they were professional, helpful, and genuinely supportive. I truly appreciate their dedication and clear communication throughout the process. Thank you both for making everything so easy!

Mian · 27 June 2025

5/5

Google

A fantastic company from the very first contact they have done everything asked of them without hesitation.They advised us how to proceed and find renters very quickly.They arranged everything and made us feel secure about them managing our property, so much we are now activity looking to increase our portfolio.We will be using them again.A great big thanks to all the Aberdeen Staff.

Michael · 28 August 2023

Agent replied · 19 September 2023

We are truly honored to receive your positive feedback and to have had the opportunity to serve you. Thank you for your kind words and for entrusting us with the management of your property. It is wonderful to hear that our team in Aberdeen has consistently met and exceeded your expectations. We take great pride in providing comprehensive support and making the process as seamless as possible for our clients. Best regards, Martin & Co Aberdeen

4/5

Google

I’ve yet to officially move in but i’d like to point out the professionalism and dedication to customer satisfaction and a smooth entry by Kelly Kennedy which brings me at ease with this company, compared to other local ones ⭐️

Faeq · 19 November 2024

Agent replied · 3 December 2024

Hello Faeq, Thank you for your words. Kelly prides herself on being professional and is driven to make sure your needs are met. As an award winning agent, she thrives. I am glad you have had a great experience with us so far and look forward to continue working with you. If you have any queries, give us a call on 01224 636500. Kind regards, Joel Ross - Sales Negotiator.

5/5

Google

Great team and great work! I have moved over from all other agency hoping to find what I looking for at an agency company. Martin & Co inherited my property with lots of issues. They have done everything and beyond what they said they will. And that’s the most important thing for me - do as you promise. I and grateful and happy to have them as my agents!

Nissan · 2 March 2023

Agent replied

Hello Nissan, Thank you very much for your kind feedback. On receiving your property, Kevin understood all of the issues that needed resolving and was able to resolve them in an efficient and professional manner. We are gland that you were able to move to Martin & Co Aberdeen and get the service you deserve! All of our team always go above and beyond for our clients and doing as we promise to ensure that we give a world class service! We look forward to continue looking after you and your property. Please let us know if we can be of any additional help. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen.

5/5

Google

A quick response & prompt follow up from Martin & Co for recent property issues. Particular thanks to Maxine for following the issues through to completion. Reassuring to know that issues will be dealt with quickly with good customer communication.

Kenneth · 20 September 2019

Agent replied

Hi Kenneth. Thanks a lot for your kind words. And thanks for your very positive comments about Maxine. She and the rest of the team thrive on serving customers well, thus your words mean a lot to all of us. Best regards, Eduardo Prato. Director

5/5

Google

Viewing a flat for rent through Martin & Co, we were met by Kelly who greeted us with a big smile and was very friendly and took her time to Go through everything and take any questions we had regarding the property. It definitely made a big difference as we were not rushed in and out and were able to take our time which helped us to decide it was the property we were looking for. Thanks again to Kelly and Laura at Martin & co. who have both been a pleasure to deal with.

ZOEY · 24 September 2021

Agent replied

Hi Zoey. Thank you for your review and kind words towards Kelly and Laura. And this is just the beginning. The team is looking to serving you throughout the tenancy. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I would like to express my gratitude for prompt response and good service of agency and Ashley Rodrigues as a Property Manager who really helped to solve problem with the boiler recently.

Rauf · 28 February 2025

Agent replied · 5 March 2025

Good morning Rauf, Thank you for your kind feedback! We're so pleased to hear that Ashley was able to help you resolve the issue with the boiler promptly. At Martin & Co, we aim to provide quick and effective solutions, and we’re glad Ashley could make a positive difference. If you ever need further assistance, don’t hesitate to get in touch. Kind regards, Joel Ross, Sales Negotiator.

5/5

Google

I've been with Martin & Co for almost 4 years. Words can’t describe my appreciation to this agency in general and specifically to Maxine and Calum for their outstanding help. They always reply very quickly. Any issues with the flat often take less than 24 hours to be seen or solved. They solve any issues that may rise very quickly. I am impressed by the way how they keep in touch with both landlords and tenants. I highly recommend this agency to anyone who wants great service.

Abdulaziz · 19 September 2021

Agent replied

Hi Abdulaziz. Your words reflect one of our priorities: to have very long term tenancies. In an industry where quite often tenants leave after one year or so because they are not looked after as the customers that they are, we do our best to fulfil the tenants request whilst looking after the interest of the landlord. As the agent of the landlords clearly we need to look after their interests. Which it also means that we need to look after the tenants... happy tenants lead to long term tenancies, which leads to happy landlords. Thanks for being such a nice customer. You have made our life, and particularly Calum's life (Calum is your single point of contact) very easy. We look forward to serving you in the years to come! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Perfect if you love the thrill of wondering whether you'll ever get a reply. There's something meditative about sending emails into the void - like shouting into a well but the well is also sending you marketing emails at 11pm about properties you'll never be allowed to view.

Dan · 30 August 2025

5/5

Google

Kelly Kennedy was awesome and professional when she showed me a property

Amaechi · 16 October 2023

Agent replied · 14 November 2023

Thank you for taking the time to share your feedback. We are delighted to hear that Kelly provided you with an awesome and professional experience during the property viewing. Our team takes pride in delivering exceptional service, and it's gratifying to know that Kelly's efforts have left a positive impression. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Thank you Ashley for the smooth hando

Prakash · 14 June 2025

5/5

Google

Excellent support moving into our flat, special thanks to Stephan Barr and Kelly Kennedy.

Connor · 20 August 2023

Agent replied · 19 September 2023

Thank you for your kind words and for acknowledging the excellent support you received during your move into our flat. We greatly value your feedback. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Recently moved into my first rental property with two others. Had the pleasure of having Stephen Barr and others at the Aberdeen office helping us through our rental process. From viewing the property to collecting the keys Stephen has provided a great service dealing with any questions that we have had in a concise and speedy manor. Would highly recommend Martin&Co to others as I cannot fault the service we have received.PositiveResponsiveness, Quality, Professionalism

Ben · 26 June 2022

Agent replied · 25 June 2024

Hi Ben. Thanks a lot for your comments. It's a great team. They work hard, because they really love their role. And I'm delighted to be among so well focused people. Please let me know if we can help you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Brilliant service overall and Kelly Kennedy was 1st class.

Peter · 9 December 2023

Agent replied · 29 December 2023

We're genuinely grateful for your thoughtful 5-star review! Your positive feedback is incredibly encouraging and reinforces our commitment to delivering excellent service. Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Laura Claisse was very helpful and efficient. We felt content and secure throughout our tenancy due to the support of Laura, and everyone at Martin&Co.PositiveResponsiveness, Professionalism

Cliff · 7 June 2022

Agent replied · 6 June 2024

Hi Cliff. Delighted to hear that you were happy with our service. Thanks for you comments re Laura. All the best in your next move in life. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

From a tenant perspective, Martin and Co. are everything one would hope for in an estate agent; attentive, helpful and quick to respond to any enquiries and/or problems. In my experience, the team were always extremely efficient in solving a range of problems I had throughout my tenancy, from wanting to move in on a Saturday when the office was closed to dealing with parcels that I had accidentally sent to the property after I had left. After three years of being a tenant, I would 100% recommend Martin and Co. to potential new tenants.PositiveResponsiveness, Professionalism

Joe · 26 June 2021

Agent replied · 25 June 2024

Hi Joe. Thanks for your comments. Your words go a long way. They are greatly appreciated. We're delighted for the years that you were with us. Great to see that life has taken you to pastures new! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

I had a good experience with Martin & Co. Richie Todd was a great property manger and updated me very well throughout the process.PositiveResponsiveness, Quality, Professionalism

M · 28 May 2022

Agent replied · 27 May 2024

Hi Mo. Now that you have collected the keys, we'll keep working so that you have a fantastic experience with us. Welcome to Martin & Co Aberdeen! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I highly recommend this agency. I had experience with other companies and this one wins. Richie is very helpful, quickly responses and present excellent customer care :)

Daria · 7 April 2022

Agent replied

Hi Daria. Thanks a lot for your comments. Much appreciated. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

I honestly couldn’t be happier. I was in a time sensitive situation and Martin & Co managed to get me moved in within a week of viewing a property. After viewing my first property, I wasn’t too sure. The agent who showed me around sent me around 10 more properties which included aspects I was looking for. The next day I was able to view and move in a week later. As well as this, I received a beautiful welcome box which included some lovely treats and a bottle of wine when I picked up my keys. Such a lovely surprise. Lastly, I had a slight plumbing issue the day I moved in, Martin & Co managed to get a plumber out to me the next day and the issue was resolved. I couldn’t recommend them more. Exceptional service and great professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Char · 7 June 2021

Agent replied · 6 June 2024

Hi Char. I'm delighted to see that you've felt very welcome by the team. Enjoy your bottle of wine in your new home. We'll be looking after you! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I've been with Martin & Co for almost 4 years. Words can’t describe my appreciation to this agency in general and specifically to Maxine and Calum for their outstanding help. They always reply very quickly. Any issues with the flat often take less than 24 hours to be seen or solved. They solve any issues that may rise very quickly. I am impressed by the way how they keep in touch with both landlords and tenants. I highly recommend this agency to anyone who wants great service.PositiveResponsiveness, Quality, Professionalism, Value

Dr · 5 June 2021

Agent replied · 4 June 2024

Hi Abdulaziz. Your words reflect one of our priorities: to have very long term tenancies. In an industry where quite often tenants leave after one year or so because they are not looked after as the customers that they are, we do our best to fulfil the tenants request whilst looking after the interest of the landlord. As the agent of the landlords clearly we need to look after their interests. Which it also means that we need to look after the tenants... happy tenants lead to long term tenancies, which leads to happy landlords. Thanks for being such a nice customer. You have made our life, and particularly Calum's life (Calum is your single point of contact) very easy. We look forward to serving you in the years to come! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Facebook

Had an absolutely wonderful experience with Kelly Kennedy! She was lovely over the phone and was able to arrange a viewing very quickly. All communications were prompt and she was very helpful with any questions and arranging a suitable move in date with the landlord.

Bārbala · 20 July 2024

Agent replied · 5 February 2025

Thank you so much, Barbala! It was lovely virtually meeting you and I look forward to meeting you in person when you collect your keys! :)

5/5

Google

It has been a real pleassure in dealing with Martin & Co. First of all the real estate agent that showed us the house, was very pro-active in following up on our viewing, to keep us informed about other interested parties. Secondly the portfolio manager did find alternative sollutions (in our unusal case as we came from outside the UK), to secure the tenentcy agreement with the landlord. Very good service!

Marten · 19 September 2022

Agent replied

Hi Marten. We appreciate your comments. The portfolio manager will be there to serve you throughout the tenancy. Please let us know if there is anything else we can do for you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

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Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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