Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Ashley made moving out of our flat very easy and was very helpful answering any queries we had.

Carmela · 4 June 2025

5/5

Google

Had a great experience working with Maria at Martin & Co. My daughter is living abroad in Aberdeen and we were having online technical difficulties with getting information uploaded a guarantor and we were running out of time. Maria worked with us and helped us come to resolution in just a few days. She was a huge help to us in securing the rental for my daughter.

Lee · 26 December 2023

Agent replied · 19 September 2023

We greatly appreciate your feedback and are thrilled to hear about your positive experience working with Maria at Martin & Co. It's heartening to know that she was able to efficiently assist you in resolving the online technical difficulties and secure the rental for your daughter within just a few days. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

An absolutely wonderful lady so friendly and helpful a new yorker who really helped me out thank you Colin mckenna

Colin · 8 May 2025

5/5

Google

Service was amazing here!! Can't thank Kevin Barr enough for getting me through the stages quickly and correctly more than I could have ever asked far would highly recommend for people looking to move into a property.

Sean · 24 May 2022

Agent replied

Hi Sean. Thank you for your positive comments about Kevin's service level. When somebody like you needs a property fast, the team really gets behind the case. All checks are completed thoroughly, but the continuous chasing of all the parties involved in the pre-tenancy process, makes the response time much shorter. Nothing bears frequent and repeated phone calls to get something done! Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Our most recent tenancy change has just completed and Stephen Barr has been helpful, reactive and efficient throughout the process. Martin & Co, Aberdeen have been providing us with a great service through some challenging times for many years nowPositiveResponsiveness, Quality, Professionalism, Value

David · 31 May 2021

Agent replied · 30 May 2024

Hi David. Hope you're well. Thanks a lot for your comments and kind words to Stephen. You made our life easy since your properties have been always well presented. Finding a tenant who was not in Aberdeen at the time shows the importance of powerful online marketing combined with over the phone follow ups and final communication. We look forward to serving you. Eduardo Prato, Director, Martin & Co Aberdeen.

4/5

Google

Everything went smoothly with Martin & Co. From Kelly who gave us an excellent tour of the apartment to Stephen that took care of all the paperwork. The process was quickly and trouble free.

Juanchi · 19 September 2022

Agent replied

Hi Juanchi. Thanks a lot for your feedback. Kelly and Stephen are a really good combination in our team. Glad to see that the team effort of showing the property by Kelly and getting everything ready by Stephen has made your tenancy as smooth one. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Extremely helpful staff, particularly Ashley Rodrigues, who answered my many questions in a kind and professional manner.

Wiles · 5 June 2025

5/5

Google

Stephen and Kelley have been a great help to my boyfriend and I with securing our new flat. Both have been very quick to reply and are very happy to help out with any of our questions. Stephen often helped me out even beyond his working hours which was greatly appreciated. Cannot fault either of them, absolutely fantastic team. Thanks guys.

Brooke · 9 April 2024

Agent replied · 11 April 2024

Thank you for your fantastic review! We're thrilled Stephen and Kelley provided such excellent assistance in securing your new flat. We're proud to have them on our team and appreciate your recognition of their efforts. Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Excellent experience from booking a viewing to the viewing itself. Kevin was very helping in booking and answered any questions I had over the phone and Kelly showed me around the flat and was very helpful and welcoming.

Caitlin · 23 February 2022

Agent replied

Hi Caitlin. I'm delighted to see that Kelly nailed the first step out of many. Kelly is really a pro when it comes to showing properties. Your comments means a lot to her. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Kelly Kennedy was super helpful during our house hunt and gave great support. Highly recommended.

Hasan · 24 June 2025

5/5

Facebook

Kelly Kennedy was super helpful during our house hunt and gave great support. Highly recommended.

Hasan · 23 June 2025

5/5

Google

I have worked with Stephen Barr for a number of years and he constantly exceeds my expectations in terms of responsiveness, helpfulness, and accessibility. Quite simply, he does exactly what I look for in an agent and this is to take all of the worry and hassle of being a landlord away and ensuring there is limited downtime between tenancy's.

Paul · 23 March 2023

5/5

Google

Really happy with how everything was handled. Kelly Kennedy was really professional and kept me well informed at the initial stages. I also felt the rental process was very quick and efficient.

Daniel · 2 November 2022

Agent replied · 1 November 2024

Hi Danny. Thanks for your comments. Delighted to see that you've managed to secure the property that you were looking for. Your property is fully managed by us, so will be taking care of any maintenance or matters that you may want us to look into. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Really happy with how everything was handled. Kelly Kennedy was really professional and kept me well informed at the initial stages. I also felt the rental process was very quick and efficient.

Danny · 30 October 2022

Agent replied

Hi Danny. Thanks for your comments. Delighted to see that you've managed to secure the property that you were looking for. Your property is fully managed by us, so will be taking care of any maintenance or matters that you may want us to look into. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Facebook

I've spent a week in Aberdeen looking for a place and just when I was about to loose hope, the team at Martin & Co saved the day! The team is very friendly, informative, honest and professional. They even arranged last minute additional viewing for me within 30 min! Amazing customer service, a true gem among some of the less than average agencies in Aberdeen. Special thanks to lovely Kelly who went absolutey above and beyond and helped me find the right place!

Alex · 28 October 2022

Agent replied · 3 May 2023

Thank you so much, Alex! It was so lovely meeting you and showing you a little piece of Aberdeen. I know it was a tough decision between the 2 properties you viewed, but I absolutely love the one you ended up choosing and I think you will too! Enjoy your last few weeks in London and we can't wait to officially welcome you to Aberdeen in a few weeks!

5/5

Google

Very satisfied with all the communications I have had with Martin & Co Aberdeen, especially Stephen and Sharon, from the friendly and informative property viewing to easy-to-follow guide for contract, and quick response!

Kaori · 19 September 2022

Agent replied

Hi Kaori. Thanks for your comments. Please to see that the referencing and moving in process was thorough yet smooth. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Wanted to move really quick since the previous lease was ending shortly. Kevin was an absolute star about things, got things ready really quick and sped up things with referencing for us. Would highly recommend.

Katarzyna · 19 June 2022

Agent replied

Hi Katarzyna. Thank you for your comments. Delighted to see that we could move you in within your very tight time scale. We look forward to serving you whilst you enjoy your property. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Great experience - Kelly was really helpful, making sure all my questions were answered. I also very much appreciate how promptly I received replies to any of my queries. Lovely team overall, very professional!

Chiara · 1 August 2022

Agent replied

Hi Chiara. Thanks for your nice comments about Kelly's service. We are here to serve you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Dealt with Kelly, she is a superstar. she is welcoming, positive, proactive and prompt.

Majd · 28 June 2025

5/5

Google

Excellent service, friendly and helpful people. Moving to Aberdeen and finding a flat thanks to them was quite easy, plus they are always quick at replying to emails and dealing with whatever issue. Shoutout to Caroline, Calum and Adam for the great work. Highly recommend them.

Giovanni · 24 March 2020

Agent replied

Hi Giovanni. Thanks for your comments, and particularly thanks for mentioning Calum, Adam and Caroline's names. They are the bone of our business, the guys at the front, the guys at the other end of the phone, the guys that look after our customers. Your words mean a lot to us. Thanks, Eduardo Prato.

5/5

Facebook

Had a great experience with Martin and Co. Having dealt with letting agencies its so refreshing to see an agency that actually deals with prospective tenants at a human level. Kelly Kennedy has been fabulous to deal with and could not have been more helpful. Five out of five stars easily.

Alexandra · 10 November 2023

5/5

Google

Martin & Co. have been outstanding; I heartily endorse! Kelly Kennedy set up my viewing and showed me the house with great expertise and friendliness. Kelly graciously made the extra effort to show me the property as soon as possible, and Juliet Mutch presented a professionalism and tenacious approach as she processed the offer very fast and hand in the keys😎

Abubakar · 20 March 2024

Agent replied · 25 March 2024

Thank you for your positive feedback! Kelly's expert and friendly approach during the viewing, paired with Juliet's swift and tenacious handling of the offer, truly set us apart. Your satisfaction motivates us to continue delivering exceptional service. Maria Castaneda, Marketing, Martin & Co Aberdeen

1/5

Google

The Aberdeen branch of Martin & Co are absolutely awful. It’s difficult to say wether it’s the agency itself or just the people who have been employed at this particular branch. The process of moving in was painful as none of the staff could tell what supplier was used for the electricity. They bounced me between “Tennant Shop” and themselves. It was a bad sign that the staff in this branch didn’t know basic information about a flat they were renting out. The branch also sent out my personal number to someone who sent me a poorly written text asking if they could check the property to fit in two heaters. There was no official acknowledgment that this person was any part of Martin & Co and found it unacceptable that Martin & Co wouldn’t request this appointment themselves. They have also implied I have lost items and Dana fed the property however no one was competent enough to reference the original inventory. I strongly recommend avoiding this Martin & Co until they can employ the right people or at least do a better job at training them.

Kyle · 22 February 2019

5/5

Facebook

Kelly Kennedy was great to deal with. She answered all my questions and she is a credit to Martin & Co.

Phil · 30 August 2023

Agent replied · 1 November 2023

Thank you so much, Phil! You are moving into a gorgeous property and I hope you enjoy every moment living there.

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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