5/5
GoogleAmazing service by team. Friendly staff. Specially Joel, Michelle and kelly
Agent replied · 13 April 2026
Hi Allwyn, Welcome to the world of investing in property in Aberdeen! The times are great … More
Trusted Agent profile · Aberdeen
Verified
Martin & Co Aberdeen reviews
★★★★★
1,216 reviews across 3 platforms
123-125 Rosemount Place, Aberdeen, AB25 2YH
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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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About Martin & Co Aberdeen
Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
Google5/5
GoogleMy experience with Martin & Co was very professional. My first point of contact was with Juliet in the office, who was very friendly & helpful. She quickly put me in contact with Kelly Kennedy. Kelly very quickly organised an online viewing of the property that we were interested in. She was knowledgeable, professional and very helpful when she virtually showed me around the flat. She then promptly organised for us to secure the property & advised us on the next steps to securing the tenancy agreement. I would highly recommend Martin & Co & particularly their very professional & helpful staff.
Agent replied · 19 September 2023
Thank you so much for sharing your positive experience with Martin & Co! We greatly appreciate your kind words and are thrilled to hear that you found our services to be professional and efficient. We're delighted that Juliet and Kelly were able to assist you effectively throughout the process. Warm regards, Martin&Co Aberdeen
5/5
GoogleGreat communication. Did not take long to respond either, everything was explained clearly. Happy with the service.
Agent replied · 27 January 2026
Hi Lubna, Thanks for your comments about 'communication'. We truly believe that world-class communication between our customers (landlords, tenants, vendors and buyers) and us is the key to a successful long term business relationship. Phone calls, email, text messages, WhatsApp... all that should be combined for a seamlessly experience for you. Kind regards, Eduardo Prato Director Martin & Co Aberdeen
5/5
GoogleI highly recommend. Excellent and swift response by Kelly Kennedy. She’s a star and just saying Thank you for all or help.
Agent replied · 2 February 2025
Hello Judith, Thank you for your kind words! We're so pleased to hear that Kelly provided excellent service. We'll be sure to pass along your appreciation. If you ever need any assistance in the future, we're here to help! Kind regards, Joel Ross - Sales Negotiator.
5/5
GoogleJust rented a property with Martin & Co and their service was great. Thanks to Natalie and Kelly for the great support!
1/5
GoogleVERY ANNOYED!! I’ve been a great tenant for the past 2 years and they totally messed me about with my deposit!! Charged me over £400 just for a simple clean!!! All for just abit of debri!!! Absolute joke, Not happy, Absolute scam!!! Trying to say I breeched a contract by having cats and that’s why I need to pay for cleaning even though this is nothing to do with each other!! Lots of things needed sorted when I first moved in and I’ve left that place in a much better condition than when I moved in! Absolute joke!!! Will never rent from them again! Also took over 4 weeks to even get back to me and I still don’t have my deposit!!! And they’re saying it still won’t be processed yet!! Slowest and worst agency ever that I have dealt with when it’s come to my deposit!! I’ve noticed lots of people complaining about the same thing!
Agent replied · 22 May 2024
Dear Saj, Thanks for your comments. I’m sympathetic with the way you feel. When looking at your case, I can confirm that we have processed your deposit in accordance to the legislation. Your deposit was registered and paid into SafeDeposits Scotland, the main deposit scheme authorised by the Scottish Government, at the beginning of your tenancy. At the time you did receive your Deposit Certificate directly from SafeDeposits Scotland, and the explanation on how to request your deposit back at the end of the tenancy. There are very well defined and strict processes and deadlines to submit a request of your deposit. We have adhered to these processes and deadlines. The decision of how the deposit will be returned will lay not on us, but on the SafeDeposits Scotland Independent Adjudicator. If you feel that the claim against your deposit is not reasonable, you are entitled to submit your case directly to SafeDeposits Scotland and they will make an unbiased independent decision. Please visit SafeDeposits Scotland on https://www.safedepositsscotland.com/ with your DAN number (supplied to you at the beginning of the tenancy) and submit your case directly to them. We are also members of The Property Ombudsman, the leading independent redress system of the property industry. Thus, if you feel that you have not been treated reasonably, you can submit your case and they will make an independent decision, including compensation if that is the case. We will adhere to The Property Ombudsman ruling. To contact The Property Ombudsman, please visit https://www.tpos.co.uk/. Martin & Co Aberdeen Property Ombudsman registration number is C0180134 You can always contact us on 01224636500 or aberdeen@martinco.com if you wish to discuss this further directly with us. Yours sincerely, Eduardo Prato Director Martin & Co Aberdeen
5/5
GoogleEveryone was very professional & my whole rental procedure was smooth. As an international student I had some doubts about the whole process but the property manager Juliet was very helpful in every step! Many thanks to the whole team.
Agent replied
Hi Eftychia. Thank you for your nice comments toward Juliet. It means a lot to all of us, but clearly particularly to Juliet. She always goes the extra mile for her customers. Hopefully you've enjoyed your first weekend at the property! We look forward to serving you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
5/5
GoogleI would like say big Thanks to stephen Barr, Maria & Juliet . These 3 people are amazing coz they are taking my application , from day 1 to get the fale they helped me& Understanding me very wella d process was very smooth with Martin & co but need patience as well end of the day we will hear positive things. In single word Thank you thank you so much for Stephen, Maria& Juliet.
Agent replied · 28 September 2023
Thank you for your heartfelt gratitude and kind words for Stephen, Maria, and Juliet. We are thrilled to hear that they made your application process a smooth and positive experience. Your patience and trust in Martin & Co are greatly appreciated, and we are delighted to have been of assistance to you. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen
5/5
FacebookI recently sold my property through Martin & Co and had a fantastic experience with Michelle. From start to finish, she was friendly, approachable, and made the whole process feel straightforward and stress-free. Communication was excellent. I was kept informed at every stage, and any questions I had were answered promptly and clearly. I couldn’t have asked for better service. Thank you, Michelle!
5/5
GoogleMartin & Co have provided us with an excellent service during the very many years our Aberdeen flat has been let through them. They have always been professional and courteous in the extreme. … More
Agent replied · 7 June 2024
Hi Graham. Long time no see you! I long the good old days! Thanks for your comments. Delighted to see that your property was swiftly re-let. We are here to serve you. Please let us know if we can improve anything further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
5/5
GoogleI would highly recommend Martin and Co for finding your dream home! Kelly Kennedy helped us find ours😁 so professional and very helpful!! Thank you Stephen Barr for helping us through our journey, you've been very helpful , professional and informative 👍 We can't wait to start our new journey in our soon be new abode!! Many thanks Susan and Niall 😁 😁
5/5
FacebookMichael Eremeev & Martin&Co the best! Michael has been super helpful ever since we met, always easy to talk to, and we’re forever grateful to him for helping us find the perfect apartment in Aberdeen
5/5
GoogleMy experience with Martin & Co Rosemount was wonderful, I had several small issues with my application which were all resolved swiftly. Juliet Mutch in particular was understanding and helpful, making the process of moving for the first time much easier and more efficient. I had an outstanding experience with Juliet and would gladly recommend the services of this branch as they made the entire process hassle free, providing friendly yet professional services.
5/5
GoogleWe appointed Martin and Co Aberdeen last year after consulting with several letting agents. Maxine (branch manager) was very clear about contract options and very enthusiastic. Since then Juliet has managed our property, answering our e-mails very quickly and dealing with us and our tenants in a professional manner while ensuring certification is kept in order. Kelly has sourced our tenants, arranging viewings and keeping us updated throughout the process, we were never left wondering what stage we were at. After our first year, I would have no hesitation in recommending Martin and Co Aberdeen.
Agent replied · 15 May 2023
Hi Helen. Thanks for your comments. They really mean a lot to the team. Maxine indeed leads a superb team. In your case, Juliet and Kelly have had the pleasure of liaising with you. Communication with you has always been a pleasure. We'll work hard to keep building our relationship with you. Please let us know if we can do anything else for you in the meantime. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
5/5
GoogleStephen Barr was very helpful when I had issues with the current flat I am living in. He was very quick to resolve my problems with really helpful solutions, and I can't thank him enough for his help. If current or future Tenants/Landlords are being looked after by Stephen, they'll be in good hands.
5/5
GoogleHad an absolutely wonderful experience with Kelly Kennedy! She was lovely over the phone and was able to arrange a viewing very quickly. All communications were prompt and she was very helpful with any questions and arranging a suitable move in date with the landlord.
Agent replied · 26 July 2024
Hi Bārbala. Thanks for your kind feedback. It's nice that the virtual viewing the same day you contacted us helped you to find the right property. And this is just the beginning! We do manage your property, thus we'll be looking after you throughout the duration of your tenancy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
5/5
GoogleMy partner and I had an excellent experience with Martin & Co. - Kelly was extremely friendly and helpful, answered all our questions and gave us all the time we needed to properly view the properties we were consideringPositiveResponsiveness, Professionalism
Agent replied
Hi Jamie. Thanks a lot for your kind words for Kelly. Hope we can find the right property for you in the next few days. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
5/5
GoogleKelly Kennedy helped us find our new flat and showed us around a couple of flats for viewing. She has been excellent to work with and always professional and kind. We really enjoyed meeting her at the viewings and corresponding with her while applying for our new flat.
Agent replied · 23 January 2025
Good morning Sarah! Thank you for your kind words! We’re so pleased to hear that Kelly provided excellent service and made the process of finding your new flat so positive. We’ll be sure to pass on your feedback to her. Best wishes in your new home! Kind regards, Joel Ross - Sales Negotiator.
5/5
GoogleAll the staff is very helpful,specially Kelly Kennedy and Natalie Grassick, I am very pleased with the service I have received. Thank you Rashed Shah
5/5
GoogleThank you all for all the advice and help we have been given. It's a surprise at our advanced years this the first property we have sold. We should be handing over keys late November once all the paperwork has been collected. Thank you again for all you did for us. Sheena and George Mann.
5/5
GoogleI had an exceptional experience working with the Martin & Co Aberdeen team, and especially with Mr. Adam Hughes, during both the rental process and my stay. They were incredibly helpful, respectful, and efficient. The response system they have in place works flawlessly, ensuring all my questions and concerns were addressed quickly.
Agent replied · 3 December 2024
Hi Mohammad, Thank you for your kind words! We are glad we were able to work with you and your landlord in a efficient manner to get your deposit resolved quickly. We are over the moon that we were able to help with all your queries. Kind regards, Sales Negotiator, Joel Ross
5/5
GoogleKelly Kennedy gave me a lovely tour of the flat I recently acquired, helped me organise payments and get the ball rolling and I could not fault her. I already had done a few viewings before, but nothing compared to the service provided by Kelly. She was very informative and answered all my questions and was smiling all the time, which is something that is not common with agents I have dealt with in the past.
Agent replied · 19 September 2023
Thank you for sharing your experience with Kelly. We're thrilled to hear about the outstanding service she provided during your recent flat acquisition. Kelly's dedication to assisting you with payments and ensuring a seamless process is greatly appreciated. It's wonderful to know that her informative and cheerful approach left a positive impression. We believe in providing exceptional service to our clients. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen
5/5
GoogleAt a time when so many properties are available for lease, Stephen Barr suggested updating the photos on file, and including a virtual tour. Kelly Kennedy dressed my property and recorded a virtual tour, which was very professional, and presented it in the best possible light. The standard and quality of her work far exceeded my expectations, and generated interest in my property, which resulted in a new tenancy within a week. Great work from the team at Martin & Co.
Agent replied
Hi Alison. I'm really glad that you were happy with the results of the virtual tour. This is the way forward! And the dynamic duo of Stephen and Kelly made it happen! Thanks for your custom. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
5/5
GoogleVery professional and helpful when i wanted to let out my flat, all the team that i interacted with were great and Juliet was a great at keeping me informed at each step of the process.
Agent replied
Hello Andrew, Thank you for your positive feedback for Juliet and the rest of the team. They all work very hard to make sure you have a positive and memorable experience with us and attend to any queries you may have. As we manage your property, rest assured that we will be looking after you and your property to the highest standard. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen
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Questions about Martin & Co Aberdeen
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.
Want Martin & Co Aberdeen to help?
Tell us what you need and we'll pass your enquiry to Martin & Co Aberdeen and up to three other top-rated agents near Aberdeen.
