Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur property managers Laura & Stephen were both very quick to respond to any queries we had, both had great customer service skills via both email and telephone, and kept us well informed of any messages from our landlord. Was a pleasure dealing with them.PositiveResponsiveness
Nessa · 4 July 2022
Agent replied
Hi Nessa. Thanks a lot for your positive feedback. Great to see that Laura and Stephen kept the communication fluid. Nothing beats a good phone conversation followed up by confirmation by email. And this is the way that conduct most of our communication. Please let me know if we can do anything else for you. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleFast track process and very helpful during all of it. The communication with Kelly Kennedy was very good and very clear!
Kevin · 11 May 2024
Agent replied · 18 May 2024
Hi Kevin. Thanks for your kind review and lovely words toward Kelly. Kelly won the 'Gold allAgents Award 2023 Best Letting Agent, and there are plenty of reasons for that. And we'll have a full team of people looking after you and your property as soon as you move in. If we can help you in the meantime, just get in touch. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen,
★★★★★ 5/5
GoogleExcellent experience, Kelly Kennedy was kind and very understanding
Jodie · 26 November 2024
Agent replied · 3 December 2024
Hello Jodie, Thank you for your words. We are glad that you had a great experience with us so far. We wish you well in your move and we are here if you need anything further! Kind regards, Joel Ross - Sales Negotiator.
★★★★★ 5/5
FacebookFantastic service after let down from a previous flat we recieved aid in finding another. Kelly Kennedy was fantastic and kept us updated with absolutely everything!
Ethan · 8 June 2025
★★★★★ 5/5
GoogleDebbie helped me buy my first flat and was exceptional throughout the entire buying process and even afterwards with questions. 5 star services and would definitely use M&C again! Thank you Debbie!
Sebastian · 26 March 2025
★★★★★ 5/5
GoogleKelly Kennedy done an absolutely amazing job and facilitated the viewings of two properties we were looking to rent in (one of which we chose to go for!) She is friendly, well informed, professional and overall a great help and gave us everything we needed to pick the right place for us. Thanks again Kelly!
Charlie · 19 December 2024
Agent replied · 31 December 2024
Hi Charlie, Thank you so much for your kind words!
We’re thrilled to hear that Kelly provided such excellent support and helped you find the perfect property. We take great pride in our team’s dedication to professionalism and making the renting process as smooth as possible.
Your feedback means a lot to us, and we’ll be sure to pass your appreciation along to Kelly. Wishing you all the best in your new home!
Kind regards, Joel Ross, Sales Negotiator.
★★★★★ 5/5
GoogleI had an exceptional experience with Martin & Co Aberdeen, the Estate and Letting Agency. The staff were incredibly cooperative and responsive when it came to addressing any issues in my house. From minor repairs to more significant concerns, they were quick to take action and find practical solutions. Their professionalism and dedication to ensuring a comfortable living environment were truly commendable. I felt reassured knowing that I could rely on them to fix any problem promptly. Moreover, their excellent communication made the whole process seamless and stress-free. I highly recommend Martin & Co Aberdeen to anyone seeking reliable and efficient property management services. They truly go above and beyond to ensure their tenants' satisfaction.
Waled · 28 August 2023
Agent replied · 24 May 2024
Hi Waled. Thanks for your kind message. Great to see that Stephen's actions have translated into a great experience for you, our customer. Please let me know if we can do anything else to help you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleMy experience with Martin & Co Aberdeen, was very exceptional. The team (Stephen, Julliet and Maria) exhibited remarkable cooperation and responsiveness in addressing various house-related issues. Their commitment to maintaining a professional and comfortable living environment was praiseworthy. I had a sense of security knowing that I could depend on them for swift issue resolution. Additionally, their superb communication made the entire process smooth and free of stress. If you're looking for dependable and effective property management services, I wholeheartedly suggest considering Martin & Co Aberdeen. Their dedication to ensuring tenant satisfaction goes beyond expectations.
Ifeanyi · 28 August 2023
Agent replied · 24 May 2024
Thank you for sharing your exceptionally positive experience with Martin & Co Aberdeen. We are truly grateful for your feedback and are pleased to hear about your satisfaction with our team, including Stephen, Julliet, and Maria.Your recommendation of Martin & Co Aberdeen is greatly appreciated.
Kind regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleRented from Martin&Co Aberdeen twice and both times excellent service, very easy and smooth. The first time, they were able to accommodate us last minute: from one day to the other we were able to move into our flat. The second time, anything we needed was always tended to in a timely manner e.g. broken boiler in winter was fixed in a few days. If you deal with the Aberdeen branch, ask for Juliet: excellent customer service, very caring and prompt. Thanks Martin&Co for a lovely experience, shame we had to move away. 100% recommended.
I · 23 August 2023
Agent replied · 19 September 2023
We sincerely appreciate your wonderful feedback and your trust in Martin & Co Aberdeen. It's fantastic to hear that you had excellent service during both of your tenancies, with seamless transitions and prompt assistance.
We're especially grateful for your commendation of Juliet, who provided you with excellent customer service, care, and promptness. She is indeed an asset to our team.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI needed rental accommodation and was determined to secure a suitable property promptly. My priority was to find a comfortable place in a serene environment ideal for family living. The team at Martin & Co Aberdeen demonstrated exceptional professionalism and provided a highly satisfactory experience throughout the entire process, from the initial viewing appointment, which was conducted promptly and professionally, to the final stage of contract signing.
I wholeheartedly recommend their services to anyone seeking professional, friendly, and communicative assistance in securing accommodation. The team, particularly my assigned portfolio manager, Maria Castaneda, performed exceptionally well, ensuring a seamless and pleasant experience.
Akeem · 23 August 2023
Agent replied · 19 September 2023
Hi Akeem. Thanks for your kind comments. And particularly, thanks for mentioning Maria Alejandra. She goes a long way to make sure that our customers are well looked after. This is just the beginning of your tenancy. We manage your property, so please let us know if we can do anything else for you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleFantastic experience with this agency! I've been with them for almost 4 years and they have been great since day 1!
Stephen is a fantastic guy, very responsive and helpful! Highly recommend!
Roberto · 20 August 2023
Agent replied · 19 September 2023
We greatly appreciate your kind words and the trust you've placed in our agency for nearly four years. It's wonderful to hear that your experience has been fantastic since day one.
Stephen is indeed a valuable member of our team, and we're delighted to know that he has been responsive and helpful throughout your time with us. Your recommendation means a lot.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleMartin and Co were absolutely fantastic in helping me rent a property for my first time. They made the process simple and were extremely helpful and efficient. In particular the property manager Stephen Barr was an absolute star to work with and made the whole experience really enjoyable.PositiveResponsiveness, Quality, Professionalism, Value
Kellie · 31 May 2021
Agent replied · 30 May 2024
Hi Kelly. Thanks for your kind comments for the team and particularly for Stephen. It just gives us more energy to keep going! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleKelly was so friendly, patient to answer all my questions. She was also quick in getting me settled, I never knew it could be that fast. Overall it was an excellent service rendered.
Petra · 1 March 2025
★★★★★ 5/5
GoogleVery professional and customer-centred service. I spoke to Kelly, who arranged a remote viewing as I was unable to make it to Aberdeen before the move. She answered my numerous questions about the property and Aberdeen itself in a friendly and open way, which I really appreciated! Thank you!
Amy-Rose · 29 September 2021
Agent replied
Hi Amy-Rose. We really appreciate your comments. Kelly is indeed very flexible and goes the extra mile to make things happen. Hope that you have a good start in Aberdeen. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI had very nice experience with the very professional service from Kelly Kennedy at Martin & Co Aberdeen - Estate & Letting Agents. I will highly recommend Kelly Kennedy to anyone needing the services of a professional Estate & Letting Agents.
OFILI · 24 October 2022
Agent replied
Hi Louis. Thanks for your kind review. Kelly goes indeed the extra mile when showing properties and negotiating terms with tenants and landlords for a win-win outcome. Your property is fully managed by our team, so rest assure that you'll enjoy a superb service. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleLovely team , specially Kelly Kennedy who was really helpful and professional. Our experience in arranging viewing and discussing the rent was very pleasant.
By the end of our tenancy I want to express our heartfelt gratitude for "Juliet Mutch " for her exceptional support and assistance throughout our time at the property, and to extend our sincere appreciation for Juliet's assistance. Her unwavering dedication and commitment to your role are commendable, and we are grateful to have had the opportunity to work with Juliet.
Ahmed · 4 August 2023
Agent replied
Hi Ahmed. Thanks a lot for your kind words toward Kelly. Hope that by now you have settled in your new property. We are here to help you with anything that you need. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleReally Appreciate Kelly Kennedy for her Excellent Service.Thanks Kelly you are too kind.
Tayyaba · 10 October 2025
★★★★★ 5/5
GoogleI just wanted to say a massive thank you to Adam as he has helped me move with true professionalism and goes the extra mile to help out, he is very caring and I could not recommend him highly enough, thanks Adam for all your hard work, it hasn't gone unnoticed. 5+ stars.
Elena · 25 October 2020
Agent replied
Thank you for your positive review Elena and particularly for your kind words to Adam. We are delighted to have found you a property and we look forward to serving you for many more years to come. The Martin & Co team.
★★★★★ 5/5
GoogleKelly Kennedy has been super in her dealings in preparing our flat for renting out! Thank you so much!
Charles · 18 May 2024
Agent replied · 26 July 2024
Hi Charles. Thanks for you review. Glad to hear that Kelly helped you with a corporate let for your property. We're now managing your property, thus we'll stay in touch through your personal Portfolio Manager, your single point of contact for effective communication. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI've had a great experience with Martin and co, especially Michael Eremeev. Very responsive and professional which has made it all quite easy for me. Thanks
Jennifer · 17 May 2025
★★★★★ 5/5
GoogleI have been to quite a few flat viewings with Martin & Co and just wanted to thank Kelly Kennedy for being so friendly, informative and helpful whilst showing me around the properties.
Charlene · 21 June 2023
Agent replied · 19 September 2023
We greatly appreciate you taking the time to provide feedback about your recent experiences with Martin & Co, particularly regarding the exceptional service you received from Kelly Kennedy during your flat viewings. At Martin & Co, we strive to ensure that our clients have a smooth and informative experience during property viewings. Your feedback reinforces our commitment to delivering outstanding customer service and helping individuals find their ideal homes.
Kind regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleAmazing service by team. Friendly staff. Specially Joel, Michelle and kelly
Allwyn · 13 March 2026
Agent replied · 13 April 2026
Hi Allwyn,
Welcome to the world of investing in property in Aberdeen! The times are great … More
★★★★★ 5/5
GoogleWe have let out our flat through Martins for the last 6 years and have been very happy with the service received. Over the last few months, we have had several maintenance issues crop up and can't thank Stephen enough for his calm and efficient help at getting the problems sorted.
Nick · 22 February 2021
Agent replied
Hi Nick. Thanks for your comments and your long term custom. Glad to hear that all the maintenance was finally sorted. Thanks for being a proactive landlord. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleJuliet is lovely to work with. She arranged a quick rental for my flat and achieved an excellent price. The whole process was very smooth. Very happy with the service from all at Martin & Co and Juliet in particular.
Debbie · 24 October 2022
Agent replied
Hi Debbie. Thanks for praising Juliet. She really works hard to get things done. We look forward to serving you further throughout the tenancy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
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