Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Dealt with Stephen Barr recently regarding my property Martin & Co manage. Stephen was excellent! He was super-quick, very responsive, helpful (by getting in touch with handy-man to resolve the issue and keeping me updated) and projected a desire to help/please. It was clear he was customer-sensitive and keen to ensure the whole process went well and just as I would like. Really pleased with the service.

A · 27 November 2020

Agent replied

Hi Bishop. Thanks a lot for your feedback. Particularly thanks for your comments about Stephen. He's is certainly a 'customer oriented' team member. Please let us know if we can serve you in any other way.

5/5

Google

Kelly Kennedy has been an ace in helping us find a property. She’s been great at listening to our needs, and has really made us feel like “people” while going through the throws of finding a place in a competitive market. We’re grateful for her help at Martin & Co and would recommend their services.

Loni · 24 October 2022

Agent replied

Hi Loni. Thanks for your comments. Yep, Kelly is a great listener (my wife tells me that I should learn from her!). We are here to serve you throughout your tenancy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Stephen and the team have been excellent since taking on my portfolio in Aberdeen city centre, proactive, informative and their highly efficient internal systems really make the difference. Following a rather turbulent experience with another well known agent in Aberdeen, they have restored my faith in outsourcing property management. I highly recommend to any landlord looking for an agent that actually cares

Duncan · 24 November 2021

Agent replied

Hi Duncan. I'm very happy to see that you've regain faith in the industry. Stephen is a great team member. We look forward to strengthening our professional relationship further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Although, I am a former customer of Martin & Co Aberdeen, Ashley is always quick to respond and always helpful. Not only Ashley, but Kelly Kennedy as well or any of the Aberdeen branch’s team always happy to go the extra mile. Their support is priceless.

Leslie · 10 March 2025

5/5

Google

Martin&Co gave a very reliable and professional service to me and my flatmate especially with it being our first time renting. Stephen and Kelly were the agents who dealt with us and were a pleasure to meet and provide help to us.

Fraser · 11 November 2023

Agent replied · 14 November 2023

Thank you for your kind words regarding the reliable and professional service provided by Martin & Co, particularly by our agents Stephen and Kelly. We're delighted to hear that your first-time renting experience was a positive one. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

I have had Martin&co as letting agent for over 6 years and 3 rental contracts. I consider their management service as exceptional and at a very decent rate. Of particular note are the detailed statements, regular inspections and video updates while tenanted. They actively promoted my property and ensured I had no gaps at the end of leases and went over and beyond to provide nice gifts of wine and chocolates to new tenants as a personal touch. Highly recommend.

Ugo · 18 August 2025

5/5

Google

Had an amazing experience with this company getting a house for my 2nd Year of university. In particular Kelly Kennedy was extremely helpful throughout and made the whole process stress-free.

Favour · 5 September 2025

5/5

Google

What an amazing experience dealing with Stephen from Martin & Co Aberdeen. Stephen was exceptionally friendly and professional during the tenant find. Although he had only recently taken over managing our property, his attention to detail and willingness to find the ideal tenant is what makes him a gem. Communication with Stephen was top notch and I'm exceptionally pleased with his performance.PositiveResponsiveness, Quality, Professionalism

Saku · 31 May 2021

Agent replied · 30 May 2024

Hi Saku. Hope you and Aisha are well. Thanks a lot for your feedback, and for your kind words for Stephen. You have also been a very proactive and patient landlord (a good mix not easy to find at times). And patience delivered the 'ideal tenant' as you mentioned above. We look forward to serving you in the years to come. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Juliet Mutch was very helpful and professional. Good customer service, swift response to mails.

Othello · 1 March 2025

Agent replied · 5 March 2025

Good morning Othello, Thank you for your kind feedback! We’re thrilled to hear that Juliet was able to assist you in such a helpful and professional manner. We always aim to provide excellent customer service, and it's great to know that Juliet's swift responses made a positive impact. If there's anything else we can do for you, please don't hesitate to reach out! Kind regards, Joel Ross - Sales Negotiator.

5/5

Google

We had a great experience with property manager Natalie. She worked hard to ensure we got to live into our new rented property on the date we were given despite complications. She has been really helpful answering emails in a prompt manner when we encounter any issues. Most of all she’s been understanding towards us as tenants and ensure we are happy with our new home

Nuria · 24 December 2025

5/5

Google

Natalie Gressick was my portfolio manager for the year I rented with Martin and Co. Very good service and quick responses from the team, Natalie in particular was very helpful and made my tenancy very easy.

Diarmuid · 24 June 2025

5/5

Google

I had absolutely no issues whatsoever with Martin & Co, Everything was handled with a great deal of professionalism and haste. Stephen Barr from M&C was extremely patient and helpful while we organised renting our flat. Truly the best service we could have hoped for.

Charles · 21 July 2023

Agent replied · 19 September 2023

We sincerely appreciate your feedback and are delighted to hear about your seamless experience with Martin & Co. It's wonderful to know that everything was handled professionally and promptly, ensuring your renting process was smooth. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Facebook

We recently used Martin & co to sell our flat. The service provided was excellent. From beginning to end they made it easy. Even better they found a buyer quickly. Thanks Joel for all your help and guidance.

Shuna · 28 May 2025

4/5

Google

The team at Martin & Co in Aberdeen were great at getting my application started promptly for a rental I was interested in. They were very helpful at keeping me up to date with everything. Some of the sites they used to process my application didn't always work as smoothly, however that was out with their control. A great agency to deal with!PositiveResponsiveness

Sarah · 29 May 2021

Agent replied · 28 May 2024

Thank you Sarah for your kind words! Quality of service is our focus as a team, and we're so glad that you're happy with us! The Martin & Co Team

5/5

Facebook

Had a lovely experience thanks to Kelly Kennedy. Our application process was quite lengthy and she kept us up to date every step of the way and was very helpful. Kelly was wonderful and friendly and couldn’t do enough to help us. Thank you Kelly :)

Emma · 20 June 2023

Agent replied · 4 July 2023

Thank you so much, Emma! I know how much you really wanted that property and I think you will make it a great home for all of you. :)

5/5

Google

Signing a tenancy through Martin and Co was a very enjoyable experience. Stephen was polite and professional, and got the whole process through in rapid time. There were no problems when dealing with them, being accommodating and easy to contact. By far the best letting agent I have dealt with since living in Aberdeen and I would recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Harry · 27 May 2021

Agent replied · 26 May 2024

Hi Harry. Thanks for your review, and particularly for your comments to Stephen. He, as the rest of they girls and guys in the office are very customer driven. Moving into the property after a thorough yet fast referencing process is just the beginning. We are here to make sure that you keep enjoying your property, your home. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

As a new landlord my experience is that Martin & Co give an excellent service from the moment of enquiry to finding my first tenant. All telephone calls and emails are answered promptly and efficiently and they are available 24/7 for advice. Maxine was a joy to deal with, Kelly did a great job showing the property and providing feedback via the online portal and I was assigned Kevin as my personal letting agent who continues to offer support second to none, making life as a landlord very easy and keeping my tenant happy at the same time!

Janette · 20 April 2023

5/5

Google

Stephen Barr was a great help from the start! Enquired about a flat and told him of my urgent need to get somewhere sorted, and he made it his obligation to ensure I got the place, managing to get me in a week earlier than expected. Was always keeping me updated as soon as a change in the process had happened, and keen to cater to any needs I had. Would recommend Stephen if you are looking to become a tenant at a Martin & Co property and want a stress-free application process!

Ewan · 20 April 2023

5/5

Google

With the current climate and high demand for the rental market, It deemed impossible for me to secure any sort of lease. I found most letting agents to see me as a number not a person, and on each occasion, the approach was impersonal and very boring generic. However, upon making contact with Martin & Co I applied to a property of my choice and an agreement was made with Kelly in the office to allow a virtual viewing. This was then sent to me by my property agent Kevin Barr for further consideration. No barriers or excuses, just a can do attitude and a very upbeat informative video too. When expressing interest, Kevin was extremely communicative throughout the entire process. Given its all new to me, he sign posted the journey, explained the information in a logical and easy to understand manner and was seamless and positive throughout the entire referencing journey. During the time of referencing, I had many questions to ask. Kevin went above and beyond to clarify things and I am pleased to say, today I signed the lease. Martin and Co are definitely unique by their method and approach. The use of a third party referencing company, who also were extremely efficient by offering a timeline of events, real time status update and additional deals such as broadband or insurances make the entire experience pleasant. Since signing the lease, again additional information and guidance was provided and contact remains open for any questions or uncertainty I may have. Great experience, Thank you, Happy Customer :)

James · 20 April 2023

5/5

Google

I had absolutely no issues whatsoever with Martin & Co, Everything was handled with a great deal of professionalism and haste. Stephen Barr from M&C was extremely patient and helpful while we organised renting our flat. Truly the best service we could have hoped for.

C · 15 July 2023

Agent replied · 12 December 2023

We sincerely appreciate your feedback and are delighted to hear about your seamless experience with Martin & Co. It's wonderful to know that everything was handled professionally and promptly, ensuring your renting process was smooth. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Very helpful and personal touch from Martin & Co which stands them out from other agents. Kevin did a lot to get me matched with a suitable property. Kelly was very helpful, accommodating a whatsapp viewing and going back to the property several times to make sure all my queries were answered. Highly recommended.

Simon · 19 September 2022

Agent replied

Hi Simon. Thanks for your kind feedback for Kevin and Kelly. It means a lot to all of us. Delighted to see that the team does whatever it takes to service our customers. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Really good company and people. welcomed me when i came in and when in the meeting “Ashley” spoke clearly, provided questions and answered questions perfectly when needing help and made sure i came out all happy and with no issues.

Mira · 22 October 2025

Agent replied · 25 October 2025

Hi Mira. Thanks for your feedback. Hope you're settling in Fraserburgh. It's crucial to us that you feel home in your property. We manage the whole building, thus we can control the overall experience that you're having. Please let us know if we can do anything else to keep you happy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Kelly Kennedy was great help when we were looking at and putting forward an offer for a property. She was efficient, kind and gave us plenty of updates.

Jamie · 16 July 2024

Agent replied · 26 July 2024

Hi Jamie. Thanks for your kind review for Kelly. It's nice to see that with your help, Kelly manage to secure your tenancy for a property that had so much interest. And now the magic continues... we manage your property, thus if you need anything else please get in touch. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

First time renter. Quick and simple application process. Shoutout to Stephen who I’ve been in contact with about my new home. He has been a great help and has been quick with replying to my emails and keeping me right with everything I needed to complete ect. Would highly recommend the company.

Jamie · 29 November 2022

Agent replied

Hello Jamie, Thank you for your positive review and shoutout for Stephen, he really is a stellar member of our team! We are delighted that we were able to help you secure your first property so quickly, before it even went on the market. This property is fully managed by us, so rest assured that this professional service and communication will continue to make sure you and the property are well looked after. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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Tell us what you need and we'll pass your enquiry to Martin & Co Aberdeen and up to three other top-rated agents near Aberdeen.

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