Aberdeen Property Leasing Aberdeen reviews

★★★★★ 1/5

Google

Despite our best effort the relationship with the team at APL has been nothing other than strained and dysfunctional. The organisation lacks a management structure, that results in most of the dialogue going between myself and the managing director, who is difficult to get hold of, either by email or on the phone. There has been money taken from our rental income without consent, late payments of rent, miscommunication of intent with tenants, and the very latest we have been unable to conclude a tenancy agreement 5 weeks after the tenant has left the premises. This organisation should be seriously avoided either as a tenant or landlord. Mistrust, miscommunication, disorganised and the most unprofessional organisation I have dealt with.

David · 10 June 2020

★★★★★ 1/5

Google

Was worried before moving in, but they are a decent letting agency. Never had any problems Update: been charged £190 for a cleaning bill to be taken from our deposit. We cleaned the flat top to bottom before leaving, so why it's such a astronomical bill I'll never know. We left the flat in great shape: better than when we moved in, yet there are six pages worth of dust? There were three weeks prior to us having officially moved out then getting a 6 page document that holds major discrepancies with the inventory my partner made when we moved in so obviously, dust could gather? They clearly haven't looked at our inventory in relation to conjuring up their own. And after reading some reviews it would actually appear to be their standard procedure. Very disappointed, sad and angry.

G · 10 June 2020

★★★★★ 5/5

Google

I had a great experience with Aberdeen Property Leasing, thanks to Jamie Crockett excellent service. He was professional and responsive. However, using 'MyRentalCV' was a bit confusing. I prefer 'Canopy', which is more user-friendly and requires fewer documents. Overall, very satisfied with Jamie's help!

Roshanak · 26 May 2024

★★★★★ 5/5

Google

I would highly recommend Aberdeen Property Leasing, solely due to the incredible assistance of Liam Coull. He went above and beyond for us, making this experience so easy and stress free! He is an asset to Aberdeen Property Leasing! Thank you so much Liam

Sophie · 19 May 2024

★★★★★ 5/5

Google

In my short time dealing with Aberdeen Property Leasing, Stuart Carnie the lettings director has been my point of contact with any queries or concerns. Stuart has been more than helpful now on several occasions going out of his way to awnser any questions i may have with a prompt and polite response, also rectifying a few initial issues with are property in a very timely manner!PositiveResponsiveness, Quality, Professionalism

Dennis · 12 June 2022

★★★★★ 5/5

Google

While I ultimately went with a flat let out by a different agency, Aberdeen Property Leasing was absolutely fantastic in assisting me. Liam Coull in particular was exceptionally helpful and knowledgeable during our viewing, going above and beyond in answering questions not only about the property, but the surrounding area.

Aaron · 14 November 2025

★★★★★ 5/5

Google

Noirin Birnie was very helpful and kind. She made us feel like we were in good hands with Aberdeen Property Lettings. Overall we are very excited to start our tenancy in a beautiful flat we will soon call home.

Ruairidh · 4 August 2024

★★★★★ 5/5

Google

I have been tenant with APL for a while now and they are really responsive and all the team are really friendly and dedicated. I am about to move flat and they supported me all the way. Thank you Jamie Crockett for helping on a the new flat.

Hortencia · 10 February 2024

★★★★★ 5/5

Google

Maria was very kind, helpful and efficient got our application processed very quickly

Chris · 14 July 2025

★★★★★ 5/5

Google

Couldn’t have been friendly and more helpful! The process from viewing to accepting my offer, to moving in… was smooth and easy! I couldn’t recommend APL enough and want to thank Stuart so much personally for all of his help! You’re a star.

Katherine · 10 May 2024

★★★★★ 5/5

Google

I had a great experience with the people working at APL, especially Jamie who was responsible for my apartment. He went above and beyond his job description to get me into my place as soon as possible. Thank you and all the best!

Maha · 10 May 2024

★★★★★ 5/5

Google

Everything was very smooth at my viewing with Daniel. He was on time and did a thorough job of showing me around and letting me check the whole place out! I was thrown a curve ball by Vodafone and needed to get fibre installed and Shaunie was so quick to help us get landlord approval! Excellent service!

Madelyne · 10 June 2023

★★★★★ 4/5

Google

Lovely and friendly people Norrin was very helpful to find me property which I was looking. Jamie was very professional to help me set up account I never rent properly before everything was new for me they guide me step by step. Thank you APL

Shamila · 11 March 2024

★★★★★ 5/5

Google

We have had a fantastic experience letting our house through Aberdeen Property Leasing. Going through the process for the first time was daunting but Stuart ensured it was as easy as possible and supported us throughout, answering our many questions and offering his honest advice. Would highly recommend! Thanks so much APL!

Steph · 14 September 2025

★★★★★ 5/5

Google

Stuart and his team were very responsive and completely professional. Highly recommend.

P · 14 June 2025

★★★★★ 5/5

Google

Liam showed myself and my current flatmate a flat on Friday just gone and he was the sweetest person ever, he was so amazing and really interest in our personal lives which you don’t commonly find with agents these days. Wishing him all the best success in his career and to the people who are yet to meet him you are in for a treat!!!

Erin · 14 April 2025

★★★★★ 5/5

Google

Maria has been so helpful in sourcing my new home! Can’t wait to move in next month

Fiona · 14 April 2025

★★★★★ 5/5

Google

Daniel was so lovely and very quick with processing my application. He was able to provide information for every question I had, which was very helpful with moving the process along quickly. Only 26hrs since I viewed the flat and the offer being accepted, so grateful for Daniel’s help!

Zamara · 13 September 2023

★★★★★ 1/5

Google

Issues throughout tenancy, even from day 1 the attitude from staff was appalling. They never held landlord accountable for any problems that was his responsibility to fix. Their automated message on their phone line is how they put tenants first but it’s a lie. No shock that they try to charge for damages that were already in the property when we moved in, we expected it but it doesn’t make the process any less stressful. If you can, avoid renting with this letting agency as they are on the landlords side. Want to iterate also the landlord we had was very cheeky and took ages to respond to repairs by getting the cheapest quote possible, now we’ve left he’s trying to charge us for redecoration as he wants to sell the property, (tenancy says that’s not our responsibility as it’s not damaged) and he’s gone for a really expensive quote because he thinks he isn’t the one paying. APL are encouraging the landlord and letting him get away with treating us like mugs and it seems like they do this to a lot of people. Beware.

Helena · 14 September 2025

★★★★★ 1/5

Google

my with has Ms and they won't to leave getting our electric sorted and they what us to wait for 24 hours to sort in this cold temperature what a joke they are please don't rent for them

Les · 14 December 2025

★★★★★ 1/5

Google

APL used to be my factor company since it’s switched I have tried dealing with there accounts team 3 times to check my balance and 3 times been told they’ve not checked yet but will get back in touch . This was over a month ago which just leaves the feeling there not bothered or have pocketed the money .

Scott · 20 April 2025

★★★★★ 5/5

Google

To be an overseas landlord, you need someone you can rely on to act as your eyes and ears. Someone with the same care as you yourself would feel when face to face with the tenants who you aspire to offer cost effective accomodation to and contractors who you depend on to make things work. For 15 years APL have been by my side looking after my little property and my tenants while I have been in Australia. They have been right there when the water came in or the power went out, and treated everyone with respect as they worked tirelessly to resolve every issue that has ever come up. I know my property is in the best of hands.

Chris · 26 June 2024

★★★★★ 1/5

Google

Ah me and my partner, after spending an entire day wiping the entire flat spotless, cleaner than we had received it and probably cleaner than it ever was, were still charged for hundreds of pounds of cleaning bills with a photo of a single hair attached, a small shoe rack that probably weighs 1 kilogram we left out of goodwill as the flat had no shoe rack and damages from previous tenants. This company is anything but trustworthy and reliable for tenants. As many others have pointed out. Avoid like the plague! Else you risk getting charged for the oil splash stains from a tenant from years ago. If i knew i was supposed to renovate the flat to not lose my deposit, i might have not given my business to APL to begin with :) Edit: we were there years ago, but i had only just noticed that the company had the audacity to ask me why I left a 1 star review

George · 26 June 2024

★★★★★ 5/5

Google

Great viewing experience, property exactly as it looked in pictures. Daniel was very instructive and helpful and the entire application process is proving to be quick and easy. Also special thanks for your patience as due to an address mix up we were a little late to the viewing.

Martin · 10 June 2023