Aberdeen Property Leasing Aberdeen reviews

★★★★★ 1/5

Trustpilot

Please do not everrrrrr go for this…

Please do not everrrrrr go for this agency!!! It's either they will never return your deposit or they will charge you more than the deposit!!! Go to h*ll!!!!!! You do not even have a conscience!

Song · 5 September 2025

★★★★★ 5/5

Google

Excellent and professional company. Efficient and professional service. Very responsive!!

Benjamin · 18 June 2025

★★★★★ 5/5

Google

Noirin was great during our viewing today. Extremely welcoming, friendly and helpful!

Isla · 18 October 2024

★★★★★ 5/5

Google

Easy communication and processing

SANDRA · 14 August 2025

★★★★★ 5/5

Google

No complaints with this agency and Noirin was exceptionally helpful and sweet

Faeq · 4 October 2024

★★★★★ 5/5

Google

Was up in Aberdeen carrying out some engineering work in APL laundry.... Due to some technical issues the job ran on. Without hesitation my colleague and I were offered the use of a city centre flat for the night. Staff went above and beyond to make sure we were ok. Cannot thank them enough...... Stewart Marr (Soulger) Trichem Scotland 😎PositiveResponsiveness, Professionalism

Soulger · 10 June 2022

★★★★★ 5/5

Google

We have been very impressed with Aberdeen Property Leasing and all the help we have had from Stuart Carnie. They have been very efficient and very helpful every step of the way. I thoroughly recommend them to anyone who wishes to rent a property in Aberdeen.

Lee · 13 October 2023

★★★★★ 1/5

Google

They are cheats. They try to trick you into keeping the bail. They gave us a very very dirty house. We clean it and deliver it in better condition than it was given to us. When we returned the keys they said that things were missing that even appeared in the photos they sent us. They are incompetent. We will never rent with them again.NegativeResponsiveness, Quality, Professionalism

Maria · 10 June 2021

★★★★★ 5/5

Google

Amanda at the Aberdeen office was extremely helpful 10 out 10. Helped me sort out numerous problems with my brothers flat arrangement for new keys and key safe. Thanks very much Ronnie Ross

Ronald · 26 June 2024

★★★★★ 5/5

Google

I would definitely recommend using APL for your property needs. I'm most grateful to Jamie Crockett who made my rent for an apartment possible. He made the process easy-going and professional through his feedbacks at different stages, and contact with the Landlord. Thanks again!

Patrick · 12 November 2023

★★★★★ 5/5

Google

Good professional service during the last 14 to 15 months, securing new tenants for my 1-bed city centre flat, even with all the extra hurdles of Covid-19. Thanks to Nicola in the Admin team for following up & answering all my queries quickly too!

Heather · 10 June 2022

★★★★★ 1/5

Yell

Disgusting agency

Please do not everrrrrr go for this agency!!! It's either they will never return your deposit or they will charge you more than the deposit!!! You do not even have a conscience!

SongH-1 · 5 September 2025

★★★★★ 1/5

Google

Following a deep clean that cost me £8 short of £600, the independent assessor of the flat that was cleaned still found mould in one of the wardrobes and against one of the walls, electrical debris at one of the wall sockets, marks on the carpet and noted a discoloured grouting behind the stove as well as within the vegetable tray of the fridge: all things that should have been clean and shiny: a scam of a cleaning company run in collaboration with the letting agency for sure!

Charmaine · 15 July 2023

★★★★★ 1/5

Google

I have rented through APL twice and both times felt they used methods to try to unfairly keep most of my deposit - thankfully the second time there was the deposit scheme in place and I was able to recover a fair amount, but it took months of effort and waiting and worry and honestly the way they treated me through my whole end of tenancy made me feel like I was subhuman to them - and though I moved out over two years ago it still genuinely affects me. I am a landlord myself and would never want my tenants treated this way.

Sarah · 15 July 2023

★★★★★ 5/5

Google

Clear communicators, and will be happy to accommodate any changes or requests.

Marc · 14 April 2025

★★★★★ 5/5

Google

I have had a very positive experience with APL with the help of Jamie. He was friendly and professional throughout the entire process. I am grateful for the time he has taken to make sure I was a priority in leasing a place. Thank you!

Anisa · 13 September 2023

★★★★★ 5/5

Google

APL have been great with a quick move in, when I needed to move in on a specific day. Haven't been anything but polite, helpful and even no complaint in doing mobile video flat viewings. Particular mention for Emma in the office, who was great. Don't recognise the negative comments here. I am hoping it's as straightforward when the tenancy ends as it has been on the move in.

Callum · 10 June 2020

★★★★★ 1/5

Google

This company are a complete sham. Great to start, they want you in the door, but come end of tennency your in for the BIG con! We got a professional cleaning company in & place was spotless, everything was cleaned, I watched them do it, a few weeks later we’re being charged astronomical cleaning bills because, and I kid you not, “specks of dust” on floor amongst other ridiculous items!!! They will find EVERY single slimey way to extort your hard earned money from you. I’m all for paying if there was damage etc but this doesn’t even come close to being wear & tear, it’s simply nothing but made up fairytales in an effort to squeeze more money out of you. Everyone knows it, read the reviews pls and consider using someone else to rent from or to lease with.

John · 10 June 2023

★★★★★ 1/5

Google

Completely disorganised with visits and checks, requested entry multiple times and never showed up. Tried to charge us a surplus that almost exceeded initial deposit amount and we had to take forward for dispute. They didn’t win, as they rarely do. They just do that and hope people either can’t be bothered to go ahead with a dispute or don’t know how to. Just avoid. They have little regard for tenants and the move out process is an absolute headache, especially if you are in the middle of moving into a new property.

Over · 10 June 2023

★★★★★ 3/5

Google

The customer service and communication are perfect, both while moving in and out. FAIR WARNING: Only expect half your deposit back. I had read the reviews even before I had the property viewing and already knew what I was getting into. So it didn't come as a surprise.

Gokul · 10 June 2023

★★★★★ 5/5

Google

One very happy owner. When I was advised that my long term tenant was finally moving away I was very disappointed but within a few days of the flat being made available Emma gave me the great news that a new tenant was found and that her entry date would coincide nicely with the outgoing tenant giving us enough time to bring the flat back looking in good shape for the new tenant. A great job and thanks and well done to Emma.

Alan · 10 June 2023

★★★★★ 1/5

Google

Absolutely terrible service, passive aggressive comments, and no help. I've been trying to deal with them over a simple matter for 3 weeks, and somehow it is never up to them to do something, or the person qualified is somehow never available. Only made everything hard and complicated.

Sophie · 10 June 2021

★★★★★ 5/5

Google

My experience with APL has been more than favourable for my quest to find a house. They were extremely helpful and responsive even though their branch and customer service was temporarily closed at the time. The estate agent was very friendly and welcoming upon arrival and this attitude continued through out the viewing. Very pleased and would recommend to anyone looking for accommodation :)

Lou · 10 June 2021

★★★★★ 5/5

Google

Extremely pleased with the service received from APL. Everything was quick and straightforward with Callum being particularly helpful. Cheers guys!

Tom · 10 June 2020