Trusted Agent profile · Aberdeen

Aberdeen Property Leasing Aberdeen reviews

3.9

★★★★★ Good

740 reviews across 3 platforms

138 - 140 Rosemount Place, Aberdeen, AB25 2YU

Aberdeen Property Leasing's office in Aberdeen, at 138 - 140 Rosemount Place, is rated 3.9 out of 5 across 740 reviews on three platforms, including 726 Google reviews rated 3.9.

Google logo

3.9 / 5

726

Reviews on Google

This office

Yell logo

1.0 / 5

7

Reviews on Yell

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Kristina from APL was super helpful in our search of the house for rent. We found what we needed very quickly.

Татьяна · 14 September 2025

Agent replied · 14 April 2026

Thanks for the 5* review and the kind words on Kristina, ill pass this on to her Regards David

5/5

Google

Daniel was super helpful from viewing right through to our move in date - couldn’t recommend him and the team at APL enough!

Scott · 10 June 2023

Agent replied · 10 June 2024

Scott, thanks for the kind words to Daniel and the rest of the team here at APL. I will pass this on. Kind Regards David Lamb

5/5

Google

I am a landlord. Great service to me and our tenants. Nicola Lappin has been extremely helpful recently advising on some me aspects.

Jon · 10 June 2023

Agent replied · 10 June 2024

Thanks Jon, I’ll let Nicola know your satisfaction; thanks for the kind words.

5/5

Google

Noreen was an excellent host when it came to exposing the pros of the venue, would recommend this company indeed. Many thanks, Abigail

Abigail · 10 June 2023

Agent replied · 10 June 2024

Abigail Thanks for the kind words and the 5* review, ill pass on the comments to Noirin Regards David Lamb

5/5

Google

Hello, I went for viewing of one of your property at 162 crown Street. I met with one of your agents by name Noirin Birnie. She exhibited high level of professionalism, kindness and patience while attending to me. I was highly impressed by her attitude to work and handling of clients. I saw an enthusiastic and committed person in her. I will gladly recommend your agency to my friends. Thank you.

Scholastica · 10 June 2023

Agent replied · 10 June 2024

Scholastica Thanks for giving Noirin an excellent review; i will make her aware of your satisfaction. Thanks David Lamb

5/5

Google

APL are a great company. I feel fully supported by them to manage our flat with minimum fuss. Our property agent Noirin was wonderful from the outset, with up to date communication and information. Fully recommend.PositiveResponsiveness, Quality, Professionalism, Value

Louise · 14 June 2021

Agent replied · 13 June 2024

Thanks for the kind words Louise, ill pass them on to Noirin. David Lamb

5/5

Google

I had now couple of viewing and both times Noirin was there, she was very kind and helpful. Amazing service, thank you

Lídia · 10 June 2023

Agent replied · 10 June 2024

Lidia Thanks for taking the time to send us a nice review and some kind words on Noirin; ill pass this on to her Regards David Lamb

5/5

Google

I'm happy to give Aberdeen Property Leasing 5 stars and also Jamie Crockett was so helpful. His level of professionalism was impeccable.

Destiny · 10 June 2023

Agent replied · 10 June 2024

Destiny Thanks for the 5* review, i will let Jamie know you have been satisfied with his services Regards David Lamb

5/5

Google

I met with D. Evans, a patient and very professional leasing consultant who showed me a property at the end of the day. Both of us were very tired having seen many properties separately, but he allowed me to explore and examine the property at my leisure. He provided me with the pertinent information and key details I might have otherwise missed. His service was refreshing and kind. I would highly recommend him and his agency for flat searches in future.PositiveResponsiveness, Professionalism

Christopher · 10 June 2022

Agent replied · 10 June 2024

Christopher, thanks for the kind words, ill pass this on to Daniel and then rest of the team Thanks David Lamb

5/5

Google

Great service , smooth transition into my new flat. Jamie was great every step of the way.

Keir · 13 October 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Jamie, ill pass this on to him. Regards David Lamb

1/5

Google

Be very careful letting through this agency. My daughter leased a flat that she looked after very well. She highlighted issues that were never fixed. Lease ended due to relocation and the ladlord scammed her out of her deposit return. Basically a money making excercise!

Evelyn · 14 November 2025

5/5

Google

My name is kostas i have appoiment to see flat at 44A Urquhart Road with DANIEL EVANS from aberdeen property leasing He show me all over the house with any details i like to know end He happy to help me with any question about the flat end He keep me up to date with any news about the flat i was apply for it was just EXELLENT 👍😉!!!

Kostas · 10 June 2023

Agent replied · 10 June 2024

Kostas Thanks for highlighting Daniel and the service, ill pass this on to him and his team leader

5/5

Google

Fantastic service both in the viewing process in which Noirin, expertly talked me through things in the property and was very knowledgeable about the property in general and helped provide me with the information to begin my application and in the actual application process in which Liam guided me through to ensure I had fulfilled everything required of me. Would highly recommend to anyone looking for property in Aberdeen

John · 10 June 2023

Agent replied · 10 June 2024

John Thanks for the 5* review and kind comments about Liam. Regards David Lamb

5/5

Google

We have rented through APL for the past 14yrs. I have found the staff to be helpful and friendly. The correspondence we've received over this time has been clear and in good time. As a tennent you want to feel that you are looked after and its not just the owner of the home this is the customer. I definitely felt that with APL. I would highly recommend them.

Meg · 10 June 2023

Agent replied · 10 June 2024

Meg, delighted to read your review of your experience with APL. 14 years is a long time to be with us and it’s great to hear we looked after you well. Thanks David Lamb

5/5

Google

APL have now leased two of my properties within a couple of days of listing. Highly recommend their services and big thanks to Stuart Cairnie for all his advice and help.

Clarke · 10 June 2022

Agent replied · 10 June 2024

Thanks, ill let Stuart know you have been happy with his help and advice. Regards David Lamb

5/5

Google

Stuart and the team give a great service and are always excellent at replying very promptly.

Wai-Yan · 13 October 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Stuart and the team, ill pass this on to him. Regards David Lamb

5/5

Google

Thank you very much Jamie Crockett for your help. You made the journey of finding home easy

Ali · 13 September 2023

Agent replied · 10 June 2024

Ali Thanks for the review Regards David Lamb

5/5

Google

Friendly receptionists and staff. Occasionally doubles as a pancake hall and or pizza ria. Which is nice.

Bairdy · 13 September 2023

Agent replied · 10 June 2024

Thanks for the comments, get yourself into the office on pancake Tuesday and try us out :-)

5/5

Google

Made our process of moving very simple and fixed any issues quickly. Jamie Crockett was particularly helpful!

Elamir18 · 13 September 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Jamie, ill pass this on to him. Regards David Lamb

5/5

Google

Great experience with Aberdeen Property Leasing. Everything went smoothly. The Lettings Consultant Jamie Crockett was super helpful.

Fayth · 13 September 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Jamie, ill pass this on to him. Regards David Lamb

4/5

Google

After experiencing some initial difficulties, Aberdeen Property Leasing has provided a high standard of service. Polite and pleasant staff who respond very quickly to any enquiry.

Mitch · 14 June 2025

Agent replied · 14 April 2026

Thanks for taking the time to give us the 5* review, good to hear that our high service overcame the initial difficulties. Regards David

1/5

Google

3.6 is way too high (And they seems to be leaving chatbot style 5 star reviews to bump up their rating by asking their own employees and family members. Have the courtesy to remove your employee family names before leaving fake reviews) I hope tenants are reading this before going with this letting agent and listen to all other reviews like I should have. Hands down you won’t find any other agents with such negative review in Aberdeen. The company will give you an inventory list that is missing out the most visible defects and won’t be listed in the inventory list. They will ask you to do the inventors job and list out any other damages in the apartment at the start. Suspect they are pretty much in bed to shakedown as much as they can from the tenants. If you’re think some items not important, you will be so wrong. At the end of tenancy, the same inventor company will do a check and put in all those they have missed out at the start and things you didn’t add in because you think they are so minimal and not an issue. I’m being charged for paint defects, cigarette burn mark (I don’t even smoke!) and even defects I have commented at the start of tenancy. They will outright try to steal your deposit and when challenged, they would argue you for not adding them in the inventory list. They will emotionally hang you out to dry and do not expect humility or ethics from them. This is how APL conduct their business. I’m looking to file complaints with citizen advice and city council at the moment. I have not come across such degenerative conduct of business with any agency before. I’ve been with other two agencies in Aberdeen and had no issues. Absolutely awful and utterly disgusting. I’m just waiting for them to steal all my deposit at this point. Hope people read this and won’t end up in an unfortunate situation like I do. Plenty of properties and letting agencies, if you choose them, just be ready to forfeit your deposit. Not how I imagine to part way with them but thankful it will be over and not having to deal with them again. The kind of money you wrongfully take out of people’s hard earned money to put food on your table will eventually poison you. What goes around will come around.

Phyo · 11 August 2024

5/5

Google

Once again a prompt and efficient service from Stuart and the team at APL for our recent tenant find.

Barry · 10 June 2023

Agent replied · 10 June 2024

Barry, thanks for the kind words; the team will be delighted to hear you are a happy customer. Regards David Lamb

5/5

Google

Callie was great. Such a shame that Rightmove didn't pass on my email when I enquired about a property.

60 · 10 June 2023

Agent replied · 10 June 2024

Paul, thanks for the 5* review, I’ll pass on to Callie. David Lamb

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