Your Move Abbey Wood reviews

★★★★★ 1/5

Google

Honestly they were completely non existent and I don’t know even know what they truly did in helping the whole process??? We were looking to buy a house - we found a house we liked and booked a viewing. Turn up and the vendor themselves showed us around. On a positive note it was quite nice as we got chatting and fell in love with the place. We asked the agents for a 2nd viewing after we’d made an offer. It was lucky we had come by that day as while we were in the agents the vendor called them to ask where we were - we weren’t told that our 2nd viewing had been confirmed and it was still the vendor who had to take us around the property. After our offer was accepted they were more or less non existent. I honestly feel if I was the vendor I would question their commission. Communication throughout was terrible. It was lucky we exchanged numbers with the vendor so we could keep in touch as they agents were so bad at keeping us up to date, even our solicitor was getting annoyed. To top it off we have been emailing the agents to finally take the sold board down and we’re being ignored. I have half a mind to just take it and leave it outside their door. I really wouldn’t bother with these agents and just sell the house yourselves as you’ll get better customer service. I felt sorry for our vendor as she was the one who hired this useless company.

Katie · 18 May 2022

★★★★★ 5/5

Google

They are efficient and have good customer relationship,and always ready to listen to you no matter how many times you call them for information

Clifford · 2 July 2025

★★★★★ 5/5

Google

5 stars all around. The team were amazing, we would never have got the house we wanted with out them. Our agent Imogen was a blessing she made the process so easy for us, couldn’t praise her highly enough.

Oliver · 30 July 2019

★★★★★ 5/5

Google

Gwen and the team at Your Move have been amazing in helping to find a property ☺️ would definitely recommend!

Molly · 13 January 2023

★★★★★ 5/5

Google

Lily was absolutely amazing. Very helpful, responsive and agile. Highly recommend their service

Ron · 15 July 2023

★★★★★ 5/5

Google

Sharon is very helpful, lovely lady. I would highly recommend asking for Sharon, Thankyou so much for your advise!PositiveResponsiveness, Quality, Professionalism, Value

Ashleigh · 27 August 2022

★★★★★ 5/5

Google

This was the easiest and fastest way I got my new rented apartment secured thanks a lot guys 🙏 …

Adebukola · 4 May 2025

★★★★★ 5/5

Google

Incredibly professional and kind team. They made everything very easy and the moving-in welcome box was a lovely unexpected touch! Huge thank you to Vicki for everything.

Nila · 19 May 2021

★★★★★ 5/5

Google

Rented a property with your move found there service second to none. They really helped me find the perfect home and when it was time for me to change location I was very sad to leave such a great agency. They dealt with maintenance quickly and efficiently as they have a large dedicated team for this, it was always treated as a matter of urgency. The branch are lovely and welcoming. I wish estate every estate agent was a good as the team in Your Move Abbey Wood.

T · 30 July 2019

★★★★★ 5/5

Google

I use to think that company is more landlord care oriented, but now my perception is changing . Recently had a good response from YourMove Team at Abbey Wood. I am glad that repair work has almost completed and I am so excited that I would be able to use main room in winter now. I would like to thanks to all at Your Move who understood the situation and realised that this is critical problem and need addressing, specially Vicki Ranson for pushing this work for me. #KeepItUpTeamAbbeyWood

Kh · 30 July 2019

★★★★★ 5/5

Google

As a landlord, in all my time of using the Lettings Team Services, I have found them to be professional, warm and friendly. Nothing feels too much trouble and they are always on hand to deal with any of my queries. I feel we are a team, in matching my tenant requirements and in my 15 years of using this branch, they have always met my requirements and never failed to deliver. I have complete confidence in the team and hence will continue to use the Your Move services.

Elaine · 30 July 2019

★★★★★ 5/5

Google

I use to think that company is more landlord care oriented, but now my perception is changing . Recently had a good response from YourMove Team at Abbey Wood. I am glad that repair work has almost completed and I am so excited that I would be able to use main room in winter now. I would like to thanks to all at Your Move who understood the situation and realised that this is critical problem and need addressing, specially Vicki Ranson for pushing this work for me. #KeepItUpTeamAbbeyWood

Khurram · 15 March 2019

★★★★★ 5/5

Google

Very professional staff and very diligent. Thank you guys!

Albert · 22 April 2024

★★★★★ 5/5

Google

I like professionalism, I found it in Your Move. I recommend.

Sekwald · 3 March 2024

★★★★★ 5/5

Google

A great and switched on team of people in the office who work together and provide first class service, going the extra mile, which helped a lot throughout the process

Christopher · 24 August 2024

★★★★★ 5/5

Google

All of the team at Abbey Wood were helpful and professional I would 100% recommend them. They gave great service to my and my partner.

Steve · 30 July 2019

★★★★★ 5/5

Google

Fantastic team.. Vicki went above and beyond after a fustrating couple of weeks.. but we have our house now . Vicki and Gwen thank you.

Racheal · 30 July 2019

★★★★★ 5/5

Google

Excellent customer service.

Abdourahman · 3 March 2024

★★★★★ 5/5

Google

Very professional and helpful team. Speedy, responsive, considerate and effective. Would highly recommend Abbey Wood Your Move branch.

Arina · 30 July 2019

★★★★★ 5/5

Google

Sold my house and rented through Your Move. Great service! Everything went quickly and smoothly.

Anonymous · 30 July 2019

★★★★★ 5/5

Google

Would highly recommend this estate agents Lovely helpful staff Vicky is very helpful

Danielle · 30 July 2019

★★★★★ 5/5

Google

Recently used the Abbeywood branch of your move regarding selling of our property. We received honest helpful advice ( we had lived 20 yrs in the house).Paul winters was the agent in charge and cannot thank him enough for our successful sale keeping us well informed at all times

Sue · 14 March 2022

★★★★★ 5/5

Google

Outstanding service from start to finish. Very professional, informative, friendly and always at the end of the phone when you need them. Respond quickly to emails and go beyond what is expected of them. Can’t fault the staff at this branch. Highly recommended and wouldn’t hesitate to use again.PositiveResponsiveness, Quality, Professionalism

Sean · 27 August 2021

★★★★★ 5/5

Google

Vicki and Gwen have been amazing in finding our new property, the whole process was a little stressful towards the end of it as it was right before Easter but everything worked out well. Thank you for your hard work ladies!

G · 18 May 2022