Every review we hold for the 27 Old Milton Road office, from every platform, shown as written. First names only.
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5/5
GoogleWe have been using Leaders New Milton for a number of years to look after our rental property. Being an absent landlord, they are our eyes and ears as to the goings on at the property and advising us immediately if there are any issues we need to be aware of so we can get them sorted. Emily is our go to person at the branch, she is friendly and very helpful and we are extremely thankful to her. So from our point of view, if you are looking to rent out your property, choose Leaders New Milton cos you couldn't ask for a better team. π
Denise Β· 26 August 2019
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5/5
GoogleHaving spent 15 plus years managing and maintaining my properties alone, I was reluctantly talked into finding a local letting agent. I am so glad to have chosen leaders, from the outset they were very professional, polite and non pushy. They have found tenants for both my properties in a matter of weeks, which is a huge relief to an absentee landlord.
Sourcing local trades people on my behalf comes at no extra cost which saves me an immense amount of time and money.
Thankyou all at Leaders New Milton, you really have made a big difference to my life. Tom.PositiveResponsiveness, Professionalism, Value
Tom Β· 25 August 2022
Agent replied Β· 24 August 2024
Dear Tom ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleAbbie was so helpful,efficient and caring. Thank you for your help and time for searching us a new house
Gibin Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Gibin Benny Jacob
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAbbie was thorough and helpful in finding out what weβre looking for in a property at this first stage.
Lily Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Lily
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had the pleasure of dealing with Daniel in the New Milton lettings team, he made the process of moving such an easy experience, from my first enquiry, to the viewing, to the referencing process and then the final moving in date. I couldn't fault anything which was done.
I recommend him and Leaders 100% and would not hesitate using him again if was ever to move.
Richard Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Richard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDaniel Mawer (New Milton Branch) made my moving in experience simple and hassle free! He was very knowledgeable and helpful. I was overwhelmed with the whole idea of moving and Iβve not had any previous experience in renting, but Daniel took time to explain everything to me and made it simple to understand - Thank you very much for making something stressful seem so simple and easy!
Natalia Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Natalia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleFantastic and professionally service.
Would recommend Leaders in New Milton.
A big thank you to Emily specially which dealt with all the queries in a professional and swift manner but never lost the "friendly touch".PositiveResponsiveness, Professionalism
Teresa Β· 25 August 2021
Agent replied Β· 24 August 2024
Hello Teresa Harding
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleAbbie has been so helpful whilst we have been looking for a new home, highly recommend!
Beth Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Beth Mcgeough
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had an excellent experience with Alex.He is professional, knowledgeable, and always available to answer any questions.Highly recommend for anyone looking for a reliable and efficient estate agent.
Archana Β· 25 April 2025
Agent replied Β· 13 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleVery good experience registering interest for an advertised property, Daniel was polite, honest and helpful
Sade Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Sade
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDan was fantastic,could not have been more helpful would highly recommend himself and Leaders.
Paul Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Paul Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleThe New Milton office manages my property well and has a good relationship with the tenant resulting in a settled tenancy of over 10 years. Property visits are made regularly and findings are well presented. The Landlord Portal contains a useful database of property-specific information and also provides updates on changes to the rental legislation which is very helpful.
One small concern I have is that Leaders are able to provide cover should a key member of staff in the local office leave the Company. A case in point was when the New Milton office Property Manager left the Company in 2018, it was difficult to contact anyone concerning my property for a period of about a month.PositiveQuality
Nick Β· 25 August 2021
Agent replied Β· 24 August 2024
Dear Nick Wade!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents New Milton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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5/5
GoogleDan in New Milton was very helpful and he would be great
Biji Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Biji
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIβve been using Leaderβs for yearβs and they have managed my 2 apartmentβs fantastically they are fully managed and they have done a great job.I would highly recommend this branch. Thank you Leaderβs.PositiveProfessionalism
Ami Β· 25 August 2020
Agent replied Β· 24 August 2024
Hi Ami Nahal,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents New Milton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleMy first time letting and a very easy experience thanks to Bradley and Tracy. I was kept fully informed at all times which was really appreciated.PositiveResponsiveness, Quality, Professionalism
Sue Β· 25 August 2021
Agent replied Β· 24 August 2024
Dear Sue Scholes,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
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5/5
GoogleSheila and I have been using Leaders as our letting agent from the time that they bought out Allan & Bath. They still have the personal touch which we look for in our business dealings. Emily and Tracy are always very helpful. Emily in particular understands the way we want our properties managed and we have a an excellent working relationship with her. Being part of a group they can call always call on the expertise of the specialists should we wish to avail ourselves of their knowledge.PositiveResponsiveness, Professionalism
Gordon Β· 25 August 2020
Agent replied Β· 24 August 2024
Hi Gordon Davies,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents New Milton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleGood quick customer service Abbie was great help
Jack Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Jack Mcgrath
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBased on my experience as an enquirer, I have no doubt that this Leaders provides exceptional service to their tenants. Their commitment to customer satisfaction, professionalism, and extensive knowledge make them a standout choice in the industry. I highly recommend their services to anyone in search of a reliable and customer-focused letting agent.
Nasarudheen Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Nasarudheen Shah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThe lovely Alex white who has dealt with me is very efficient and friendly and I'm kept in the loop with any suitable properties... Cannot recommend leaders enough and of course they are in a great location.
Louise Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Louise Baker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDan was very helpful
Alisha Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Alisha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDan was extremely helpful
Liam Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Liam Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have been very impressed with the service given to me by Leaders New Milton. This is the first time I have been involved in letting out a property and the team have guided me through the process and helpfully dealt with lots of questions. They always respond quickly to telephone calls and emails and have made every step very straightforward. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Linda Β· 25 August 2021
Agent replied Β· 24 August 2024
Dear Linda,
Thank you for the great review. We are delighted to hear that you have been impressed with our service and that you would recommend us to other landlords.
Kind regards
Tracy, Bradley, Fletcher, Emily and Kim
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5/5
GoogleGaynor and the team show real professionalism at every stage. We have worked with them for several years on various projects and look forward to our continued relationship for years to come.
Emma Β· 27 August 2015
Agent replied Β· 24 August 2024
Dear Emma
Many thanks for taking the time to review us and also for your kind words. We look forward to working together for many years to come.
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5/5
GoogleLeaders have been incredibly helpful with our search for a rental property. They have gone out of their way to try and find us something suitable. Props to Honey and Alex for their help.
Bruce Β· 27 July 2024
Agent replied Β· 24 August 2024
Dear Bruce James
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.