Every review we hold for the New Milton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmily Kirwan-Robins has always kept me informed of any maintenance issues that have occurred. I would like to praise her for the support, work, and organisation. On a personal level I have appreciated her knowledge and advice with issues that I have not come across before and I would like to thank her for all she has done to assist me.
Susan · 25 August 2022
Agent replied · 24 August 2024
Dear Susan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAlways helpful and keeping tenants details up to date who are looking to rent.
Marisha · 4 May 2025
Agent replied · 25 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleTracy was extremely helpful and knowledgeable. She was sympathetic to our situation and appears to have found us ideal tenants. We would happily recommend her.
Quentin · 26 August 2019
Agent replied · 24 August 2024
Hi Quentin, thank you so much for your positive comments about Tracy within the Leaders office at New Milton. We're so happy to hear how helpful and knowledgeable Tracy was during your dealings with her and are pleased that she has been able to find such great Tenants. We will ensure your comments are passed onto Tracy. Kind Regards, Leaders
★★★★★ 5/5
GoogleI have recently joined Leaders NM ,having recently purchased a flat as an investment property.As a new landlady (!),I have found all the advice in managing my tenancy invaluable, and Mike ,Emily and Fletcher could not have been more helpful .Thank you so much ,everyone, and I look forward to a long and happy relationship with you all.
Helen · 25 August 2022
Agent replied · 24 August 2024
Dear Helen,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHaving spoken to your letting agent this morning I feel much happier in trying to find a new place to live.She was very helpful and I dont feel so alone now. Thankyou
Denise · 25 June 2024
Agent replied · 24 August 2024
Dear Denise Croft
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been dealing with Abbie Matthews. I find her the height of professionalism. She has listened to my requirements and actually made note unlike other estate agents and contacts me regularly with any properties she feels suitable for me.
Would highly recommend Leaders, and Abbie.
Lisa · 25 August 2023
Agent replied · 24 August 2024
Dear Lisa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEmily (property manager) has been so helpful to me whilst renting a property for the last couple of years. She always replies promptly to my emails and ensures any work that needs doing is done promptly. Very friendly and professional! I have had no problem with Leaders over the years and I highly recommend them.
Verity · 25 August 2022
Agent replied · 24 August 2024
Dear Verity,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been a happy client with Saxon Management , now Leaders for 12 years and have always found them to be completely satisfactory in their comprehensive service. They found me a wonderful tenant who has now been in situ for 8 years. Misunderstandings are sorted out amicably and I am kept informed of new legal obligations as they arise. Very occasional shortcomings, when brought to their attention are accepted gracefully.
Peter · 26 August 2017
Agent replied · 24 August 2024
Hi Peter, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleGood service and good way of dealing
Sharanjit · 4 May 2025
Agent replied · 13 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThe staff are always extremely helpful, friendly and polite. They stay in touch and always keep me up to date on what’s going on. During the COVID lockdown, I received multiple emails just checking in to make sure I was ok and didn’t need anything. Would definitely recommend to both landlords and tenants. I have every confidence in this company.
Rowena · 25 August 2021
Agent replied · 24 August 2024
Hi Rowena Hyett,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents New Milton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI would always recommend Leaders to anyone! Especially the extremely helpful and knowledgeable Abbie she was 100% from start to finish. Highly efficient and and a credit to the Leaders team. Many thanks for your time.
Highly recommended!
Regards,
Harry
Harry · 25 August 2023
Agent replied · 24 August 2024
Dear Harry Hamson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been using Leaders to let our property in New Milton for several years now. The staff are so friendly, very efficient and conscientious, Tracy and Emily who generally look after my account always go the extra mile and go above and beyond for both myself the owner and the tenant.
Highly recommend using them.PositiveResponsiveness, Professionalism, Value
Alan · 25 August 2021
Agent replied · 24 August 2024
Dear Alan Mcneil,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents New Milton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI still have not rented a flat from this agency but I am looking at it and their customer service so far has been great. I spoke with Abbie on the phone and she was very accommodating and nice
Anji · 25 August 2023
Agent replied · 24 August 2024
Dear Anji Galabova
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLucy at Leaders is always polite, nothing seems to be to much trouble for her. Always respectful.
Sue · 23 September 2024
Agent replied · 23 October 2024
Dear Sue Howard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience all round from viewing to letting. We were kept in the loop the entire time and even though we had some hold ups on our side Leaders were patient and helped us through.
Kenn · 25 August 2023
Agent replied · 24 August 2024
Dear Kenn Crouch
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders have been great to deal with. Really efficient in assisting us with our search to rent.
I've mostly been dealing with Abbie and she's been a star, really helpful and friendly. Would highly recommend.
Des · 25 August 2023
Agent replied · 24 August 2024
Dear Des
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a contractor, I deal with all of the members of the team at New Milton and it refreshing to find a group that are willing help and more importantly take ownership of an issue in the absence of colleages, so enabling an efficient resolution for all parties. A pleasure to deal with.PositiveProfessionalism
Steve · 25 August 2021
Agent replied · 24 August 2024
Hi Steve Keal,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents New Milton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJust like to say big praises to Mike kunzi senior manager for helping us from start to finish with tenancy of our flat fantastic fantastic a
Emilia · 26 February 2024
Agent replied · 24 August 2024
Dear Emilia Kralikova
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI really appreciated the fast service they provide.
I recommend everyone that the Leaders Lettings is very very nice.
Lama · 25 June 2024
Agent replied · 24 August 2024
Dear Sangita Lama Magar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleWe have found Daniel Mawer and Mike Kunzi to be very helpful when finding a new tenant, questions were answered professionally and promptly and all issues that were raised were solved efficiently.
Tracey · 25 August 2023
Agent replied · 24 August 2024
Dear Tracey Butchart,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleReally friendly, helpful and professional service from Alex. Would recommend, they have excellent customer service.
Soph · 25 July 2024
Agent replied · 24 August 2024
Dear Soph P
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI spoke with Honey today and she was very helpful. I would recommend speaking to her
Samantha · 26 May 2024
Agent replied · 24 August 2024
Dear Samantha Bartlett
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI will recommend leaders to all who want to rent house in new Milton. The staff are very helping especially Mr Dan. Thank you for your help.
Neenusabu · 25 August 2023
Agent replied · 24 August 2024
Dear Neenusabu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely wonderful experience with Abbie at Leaders. Attention to detail, helpful and communicative, also herself and Dan very polite, efficient and friendly. Best Estate Agency I’ve known!
Hilary · 25 August 2023
Agent replied · 24 August 2024
Dear Hilary Lemon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.