Trusted Agent profile · 27 Old Milton Road
★★★★★
208 reviews across 1 platform
1 Elm Court, 27 Old Milton Road, BH25 6DY
Leaders Lettings's office in 27 Old Milton Road, at 1 Elm Court, is rated 4.9 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the 27 Old Milton Road office, from every platform, shown as written. First names only.
5/5
GoogleA ten out of ten review for Abbie, she was a great help to me in trying to find a short term let. She was friendly, personable, smart, and a credit to the firm - thanks Abbie.
Dear Chris Stanbridge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have dealt with Matthew Jelley recently, he has been very professional, very friendly, and dealt with the request I asked of him very promptly and efficiently, would definitely recommend 😀 thankyou for your help. …
Dear Natasha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have been letting a property for my mother for a number of years and this year have helped me with letting out her own property. Nothing is ever too much trouble and answers are always found swiftly. Special thanks to Bradley for all his help. I would recommend this company to anyone.PositiveResponsiveness, Professionalism
Dear D Cresswell, Thank you for the great review of our Leaders Estate Agents New Milton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleOur experiences were great. My family is happy. To the team, thank you for your assistance, especially, Ella and Lucy.
Dear Victoria Boamah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI recommend Dan Mawer at new Milton branch, he has been amazing and has kept us informed every step of the way !! Professional and such a lovely guy 😊 thank you …
Dear Sharon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThis is the first time we have rented a property through Leaders and it has been an excellent experience. Emily has been superb in dealing with a couple of minor maintenance issues we have had. No hesitation in recommending their swift and efficient service.
Dear Nick, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience moving into our new home. Dan was very helpful and always easy to speak to, explained things thoroughly and made moving as stress free as possible for us. Thanks Dan.
Dear Clare Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFlawless professional service. Dan helped me through every step of the finding a rental property and official processes and Holly was very helpful in returning my overpaid rent. Thoroughly recommend these guys.
Dear Tim Davis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWas passing the office today when my car broke down at new Milton traffic lights. Most people just walked past watching me struggling to push the 2 ton Volvo myself, When a polite young Chap called Dan came and helped push it to the car park for me and also offers me a coffee whilst I waited for the recovery to arrive. Although I wasn't buying a property I will definitely be using you in the future highly recommend thanks again!!!
Dear Shane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe were recently shown round a property in Barton by Dan, and despite the stress of the idea of having to move, he has been nothing but brilliant. We had a full run down of all the option available regarding the property and the procedures, he has kept us in the loop from the start and has been on hand to answer any questions we had, no matter how small. Brilliant customer service and knowledge. Can't recommend these guys enough
Dear Sam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a bad experience with leaders a few years ago when I was interested in a property so refused to ever use them. I’ve noticed the turn over of new staff and thought I would see if they were even kinder. I was shown around a property by an employee named Dan which has changed my overview of the company, he was very patient and understanding of my circumstances. Friendly and welcoming at the viewing, it’s just a shame it was a little to small for what I was looking for. 👍🏻
Dear Joe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFound leaders to be very helpful especially Abbie who was only ever a call away if needed to help and answer questions and I would 100% recommend them and use again
Dear Neil Vare Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic company very helpful and quick to help with any problems especially Lucy
Dear Connor Cronin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHoney was excellent in her services and was extremely helpful.very good person in nature.Loved talking with.
Dear Archie Fernandes Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbbie has been working very hard to help us find the right property for us. She’s personable and professional and would certainly recommend her to help those looking to rent!
Dear Henry Turner-ward Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders provided an absolute 5 Star Service from beginning to end. Abbie was a pleasure to deal with, extremely helpful and very professional. I would recommend them highly
Dear Rvbloodstock Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhen approaching Leaders in New Milton about helping me find a suitable property to rent, Abbie Matthews was both professional and understanding. Many thanks to Leaders especially Ms Abbie.
Dear Sheeba Philip Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSo Happy and Blessed to be moving to our new home with the help of Leaders. They have have been very helpful in all the process involve. Very fast prompt and smooth transactions with documents and etc. My hats goes off to Dan and Abbie as they are the lead agents in processing our papers. Thank you so much. More power to your company and continue helping those in need of new home to stay
Dear Mark Anthony Macababbad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAlex White of Leaders New Milton was helpful and professional.
Dear Claire Rutherford Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had the pleasure to deal with Lucy Stephens from the New Milton Branch. Lucy has always been an excellent representative for Leaders and has always been most helpful in any queries or information I have needed throughout my tenancy with Leaders. I cannot recommend them enough. Excellent service. 😀 …
Dear Sara Collier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRented our first ever property through Leaders New Milton. They were all helpful in explaining the process and helping us through it. Special thanks to Georgie who was friendly and approachable. Ideally located just off the main High Street with a large carpark located behind. Would recommend to others.
Hi Kerry, we are so happy to read such a great review about Leaders and the team New Milton. We recognise how complicated and overwhelming the rental/application process can be for those who have not experienced this before but are so pleased to hear that the team were so supportive throughout your dealings with them and that they were able to guide you through the process. We will pass your thanks onto Georgie and the team. We wish you all the best for your Tenancy! Kind Regards, Leaders
5/5
GoogleI had a great experience with Alex .He was friendly, professional, and very responsive throughout the process. He took the time to understand what I was looking for and made everything feel smooth and stress-free. I really appreciated his clear communication and helpful attitude. Moreover , his professionalism, attention to detail, and timely updates made the process seamless. Would definitely recommend his service to anyone looking for a property!
5/5
GoogleAbbie was so helpful, cheery, efficient and caring. She really added some light and hope to my day! Thank you Abbie 😊 …
Dear Erica Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbbie was so helpful, I have so much faith she will find me a property. I hope I find a property through leaders
Dear Morgan Parsons Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, BH25 won Trusted Agent; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold.
