Trusted Agent profile · New Milton
★★★★★
208 reviews across 1 platform
1 Elm Court, New Milton, BH25 6DY
Leaders Lettings's office in New Milton, at 1 Elm Court, is rated 4.9 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the New Milton office, from every platform, shown as written. First names only.
5/5
GoogleThe best management team ever 👏👏👏 …
Dear First Call Out Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent service, keep on with the good work. I am a Happy client!! Thank you Leaders team Daniel M & Emily you are the best
Dear Tarita Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleWhenever I have needed to make contact with Emily at Leaders in New Milton, her response has always been quick, professional and very friendly. On the odd occasion where there has been an issue with maintenance, the matter is always resolved proficiently and with speed.PositiveResponsiveness, Professionalism
Hi Victoria Tozzi Lidster, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents New Milton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleAlways have prompt and helpful replies to e mails. Helpful advice been given when I have asked for it. I live too far away to be able to easily visit but feel quite confident that Emily and her colleagues are looking after the property.
Hi there, many thanks for taking the time to leave a review. We are so pleased you have been happy with the service. We'll be sure to pass on your kind words.
5/5
GoogleAbbie at Leaders is a cut above the rest in her service - nothing is too much trouble - highly recommend
Dear Mindy Daubeny Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbbie at Leaders is very professional and polite. She has been so helpful and always answers emails and phone calls promptly.
Dear Helen Squires Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDear Tracey I just wanted to thank you and your staff for the smooth transaction of the sale of our property. The whole process has been stress free unlike any of my previous property sales. From our first meeting for valuation, the photography and agreeing the final details which were completed without fault, the marketing began and it was within 24 hours you had found a buyer, it almost sounds too good to be true but it was. Estates agents may have a bad reputation but you have rewritten the rule book and certainly lived up to your name. I will definitely be recommending you.
5/5
GoogleSpoke to a lady called Abbie from Leaders. Very professional and polite. Will definitely deal with leaders in the future.
Dear Maggie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFrom the moment we went to view the property that would become our home, The staff at Leaders have all been fantastic! Very personable, professional and just generally great to deal with.... I would definitely recommend :)PositiveResponsiveness, Professionalism
Dear Ciara, Thank you for the great review of our Leaders Estate Agents New Milton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleFor some years Leaders New Milton have managed several of my rental properties. As a team they are professional, efficient & helpful. I can confidently recommend this letting agency, they shall help you take the stress out of letting your property.PositiveResponsiveness, Professionalism
Hi Patsy Summers! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleExcellent service 🌟 …
Dear Rita Caroline Cordoba Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with service I have received over the years would recommend any landlord to use their services. Laura has been especially helpful with all my queries and requests.
5/5
GoogleExcellent service from Leaders when renting out my mums property, nothing is too much trouble and always on hand with help and advice. No hesitation in recommending to anyone looking to rent their property.PositiveProfessionalism, Value
Dear Belinda Wickens, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents New Milton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleCalled them onky with an enquiry. Very helpful, want the business. Will use them for letting.
Dear Avril Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service and helpful.thank you
Dear Milan Hettiarachchi Hetti Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCannot praise Emily and all the staff at New Milton enough. We just wish our other properties were in the New Milton area, so they could be managed by Emily as well. Brilliant Service.
Dear Christopher Knight! Thank you for taking the time to review your recent experience with our Leaders Estate Agents New Milton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleWe have used Leaders (formerly Allan and Bath) to rent out two properties in Christchurch for the last twenty or so years. The properties have been continually rented to generally very good tenants over this period. We have been happy with the service provided.
Hi there, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words.
5/5
GoogleSuper friendly staff. Nothing was too much hassle when we collected keys. 100% would recommend.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have always found the staff at Leaders to be professional, polite, and quick to deal with any problems. I would have no hesitation in recommending them to any potential tenants or landlords.
Dear Clive Waugh, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
Googledealt with natasha, amazing service, thank you!
Dear Sara Byrne Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have just left my flat in new milton and Emily helped me all the way through it all with a successful move out ... thankyou leaders and a special thanks to EmilyPositiveResponsiveness, Quality, Professionalism, Value
Hi Linda Chapman, Thank you for the great review of our Leaders Estate Agents New Milton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleTerrible customer service and rip people off for things that do not need doing when you move out of a rented property. Never recommend to anyone else I know. Shockingly bad
Dear Teela, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the New Milton office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team
5/5
GoogleThey are quite good in communication and assistance with finding right property.
5/5
GoogleDo you rent flats out with universal credit and pip thanks
Dear Kevin Mcmahon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, BH25 won Trusted Agent; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold.
