Leaders Lettings 2 Falcon Street reviews

★★★★★ 5/5

Google

I am one of Leaders happy customers. Being a landlord "on a distance" is not easy and you need reliable and competent property management staff to run everything for you smoothly, not so much when tenants are in as much as when the tenants change. The property has been managed brilliantly by Alice for the past few years. Recently we had a change of tenants and had to do a lot of redecorating jobs, both, inside the house and outside, requiring garden, electric, plumbing, flooring, redecoration and heating contractors. Alice was excellent in getting different quotation from contractors, scheduling works timely, getting them to deliver on time and managing the ledger and the whole process with competence and professionalism. On the re-letting front also had a very smooth experience with Natalie. Highly recommended for landlords willing to take away property management headaches from them.PositiveResponsiveness, Quality, Professionalism, Value

Raffaele · 20 June 2021

★★★★★ 5/5

Google

We have recently ended our renting contract with Leaders who were managing our property, and the service provided was nothing short than amazing. I moved from the Midlands for a job in Ipswich and Leaders were really accommodating when I needed to be in the property before the date specified. Whilst living there for a year, Andrew Wyatt was extremely attentive - even sometimes emailing to see how we were getting on and if we needed anything from them (I’ve never had this before whilst renting a property!). In the space of a year we had the washing machine and oven replaced, both within a few days of reporting the issues. We have been extremely impressed with the service Andrew has provided and would highly recommend him.PositiveQuality, Professionalism

Rachel · 20 June 2021

★★★★★ 5/5

Google

I could not be more grateful to Sarah Brenland for the patience, help and advice she has given myself and my family. Always replies instantly to any emails, is very understanding of the situation. Thank you Sarah Brenland

DONNA · 8 November 2024

★★★★★ 5/5

Google

Having both bought and sold through Leaders Ipswich, I found James and the Sales team to be professional, efficient, and communicative throughout. I would definitely recommend them to anyone looking to buy or sell in the area.

Jed · 10 April 2026

★★★★★ 5/5

Google

Amber is amazing, very efficient, friendly and professional.

Morgan · 16 October 2025

★★★★★ 5/5

Google

From start to finish leaders Ipswich branch have been exceptional!. I would just like to say a huge thank you for a very easy move. I mostly dealt with Natalie who has gone above and beyond to get things sorted for us, so a big personal thank you there as you have been brilliant!. I would recommend leaders Ipswich to anyone looking to rent a property as they will not steer you wrong. 10/10 on everything!!PositiveResponsiveness, Quality, Professionalism

Curtis · 20 June 2021

★★★★★ 5/5

Google

Vanessa has been my property manager for 4 years now. She can never do enough, always so friendly and chatty on the phone and is an absolute pleasure to deal with! She really is a credit to Leaders!

Charlie · 24 September 2024

★★★★★ 5/5

Google

I have been really impressed with the marvellous services received from Marcus Leek at the Leaders Estate Agents. Marcus was very patient with me when I needed apartmant urgently and I was often calling into the office. Each time he was friendly, helpful, and professional. I am extremely grateful to Marcus for his time, understanding and huge help in every aspect of the letting Thanks so much RatkoPositiveResponsiveness, Quality, Professionalism

Ratko · 20 June 2022

★★★★★ 5/5

Google

I just wanted to express my sincere thanks to Vanessa Anderson of Leaders Letting Agents, Ipswich. She assisted me when the boiler broke down, during a difficult time for me personally. She ensured a gas engineer visited the property promptly to fix the problem. She also showed empathy and kindness to me at a time when it was much appreciated. Thank you Vanessa, you are a credit to your company.

Sarah · 20 June 2022

★★★★★ 5/5

Google

We had Claire and Natalie help us through renting our new property. I mostly spoke with Claire who, I must say, has been fantastic every step of the way. I constantly felt reassured and Claire made me feel as though nothing was too much to ask. I would always get fast responses to any email correspondence from anyone on the Team and they were all so helpful and went above and beyond to help me with any queries I had. I honestly cannot thank Claire, Natalie and Hannah enough for their brilliant, professional and friendly service throughout the entire process. We are very much looking forward to a future in our new home and we have the Team at Leaders Ipswich to thank for that - especially in such an uncertain time! Thank you all so much!PositiveResponsiveness, Quality, Professionalism

Georgia · 20 June 2020

★★★★★ 5/5

Google

First time renting and it was made so much easier with the help of Logan who was very easy to communicate with everything went smooth he got back to me with any questions I had about the property and I’m looking forward to moving into my flat

Cranedog · 14 December 2025

★★★★★ 5/5

Google

Again Leaders have found new tenants to rent my property. They handled the introduction, set up and also took care of the Deposit Protection giving me a hassle free experience. I predominantly dealt with Freya and Jodie and I found them both very friendly, helpful and competent.

Michael · 21 March 2024

★★★★★ 5/5

Google

Freya has been excellent. She was always quick to respond all our queries. She was friendly and helpful throughout the process from viewing to moving into the property. The service offered was very professional.

Richard · 28 October 2024

★★★★★ 5/5

Google

I cannot thank Ryan enough for all his help so far from when I first got in touch looking for a place to rent and him helping me find one in a very short time. He has made the entire process less daunting. The short time and communication I have had with Ryan, he is been friendly, funny and very helpful each time. I highly recommend Leaders to anyone especially Ryan. Thank you again.PositiveResponsiveness, Professionalism

Jackie · 20 June 2021

★★★★★ 5/5

Google

I’m very pleased with the services provided by Bobby Sherif and would like to say that he is extremely professional and exceptionally punctual when it comes to business! I think he should be a manager as soon as possible!!!

Vahe · 16 February 2026

★★★★★ 1/5

Google

DO NOT USE LEADERS. I had a number of issues whilst living in a property managed by Leaders. To start with, it turns out the flat had no ventilation. Despite me opening the windows and purchasing a dehumidifier, the flat rapidly grew mould and the air filled with damp. Almost all of my items were destroyed. Eventually some extractor fans were fit in the property. But it was too late. Furthermore, whilst I was living at the property, the boiler flooded the flat 3 times, causing the electric and gas to go. I had to sleep in a mouldy flat, freezing cold, on my sofa because the mould destroyed my bed. The mould also made me very unwell, to the point of hospitalisation. Finally, I was able to break the contact and leave. I made complaints to leaders and the area manager which were ignored. I never had an apology for what I went through, in a house under their care. They are more than happy to take your money but they do not care about the tenants. I could write so much more! If you value your life, please please please do not use leaders!!!!!

Shan · 17 November 2024

★★★★★ 5/5

Google

Leaders in Ipswich and in particular Olive Dunlop represent a dynamic business that found a buyer within 10 days for my flat this was then supported by the most professional aftersales service which I can thoroughly recommend to anybody looking for a 1st class estate agent.

David · 21 March 2024

★★★★★ 5/5

Google

Jodie helped us to start and end tenancies on two occasions in 2022 and again recently. She was professional and helpful and made the process very easy for us. Would Recommend. Thanks Jodie

Katie · 28 October 2024

★★★★★ 5/5

Google

Having a great experience working with Mr Logan to secure a rental property.Very professional and easy to communicate with ,very responsive always available to answer our questions.Thanks to your guidance Mr Logan i’d definitely recommend them to anyone searching for a rental.

Diniwe · 13 January 2026

★★★★★ 5/5

Google

Amber has been brilliant. From first viewing the property to picking up the keys today. She has kept us informed and updated throughout the process. Polite, friendly and a pleasure to deal with. Highly recommended.

Julie · 24 September 2024

★★★★★ 5/5

Google

I had an excellent experience with Leaders when I moved in as a new tenant. Special Thanks to Tyler who helped me from the beginning to ensure everything is fine and I settled in comfortably. Abigail, my property manager is really very helpful. Always responsive and friendly. My sincere thanks to the whole team!!!

Akshaya · 24 August 2023

★★★★★ 5/5

Google

I dealt with Leaders in Ipswich for the first time for letting my property and I have to say Natalie was outstanding. She was professional, dealt with all inquiries speedily and just went out of her way to minimize the stress and ensure everything was done to let the property as quickly as possible. Nothing was too much for her...I highly commend Natalie and Leaders for customer service and professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Audrey · 20 June 2021

★★★★★ 5/5

Google

Aaron and his team are very professional and friendly. They made my move go very smoothly, even though it was between Christmas and New Year, and no forgetting in the middle of a global pandemic! Since moving in they have been very responsive to questions and any concerns, which are dealt with promptly. I am now in a beautiful new home thanks to the Leader's Ipswich team. I couldn't be happier :)PositiveProfessionalism

Ryan · 26 August 2021

★★★★★ 5/5

Google

Every agent I spoke to at Leaders was excellent, but a special thank you goes to Amber, who truly went out of her way to help us find our next home. Her patience, and support made the whole process so much easier. Thank you.

Pierre · 16 December 2025