Leaders Lettings reviews

★★★★★ 5/5

Google

Logan is amazing! Real determination to get things sorted no matter how complex. Highly recommended.

CB · 16 December 2025

★★★★★ 5/5

Google

Abi (Abigail Gwilliam) has been so helpful over the years as our main contact while renting with leaders. She has always responded to queries quickly and has been friendly and supportive in correspondence. Many thanks Abi.

Rachel · 16 March 2026

★★★★★ 5/5

Google

Hello my name is Susan I have had some contact With logan today from the ipswich branch of leeders. Such a lovley man he is. So professional. He listened to me and reassured me that me getting a one bedroom place may be possible and he will try his best for me. He spoke camly to me and nothing was a problem and he really listened. He is sending me photos of properties by email and leading me to decide. Some of the people working in estate agents can be very abrupt with you Which I hve definately experienced Sadly. I would definately give logan 10 out of 10 today. For his customer service is amazing. If you need a good sales advisor ring up Leeders and logan is the man to talk to.

Susan · 16 April 2026

★★★★★ 5/5

Google

Vanessa has been my property manager for some time now and, while I find all of the staff at Leaders to be helpful and professional, she is an absolute star. With Vanessa managing my properties I feel confident that I and my tenants are in good hands.

Keith · 28 October 2024

★★★★★ 5/5

Google

We would like to thank everyone at Leaders, especially Abigail for their amazing service throughout our tenancy, they found us a great property with a fantastic landlord and we couldn’t wish for a better agency. We would highly recommend them and have made our time here perfect.

Dan · 28 October 2024

★★★★★ 5/5

Google

I have used this company since it operated under the name of Jillian Stephens Property Management, before it was taken over by Leaders, and have been happy to remain with the company since. Glenda Emery is my current Property Manager and it is a real pleasure to work with her. She is always responsive, efficient, knowledgeable and courteous and, several months ago, was able to direct me to a source of local authority funding for a heating upgrade. I know that my property is in good hands.PositiveResponsiveness, Quality, Professionalism

Richard · 26 August 2022

★★★★★ 5/5

Google

This is my 2nd year rental running with Leaders Ipswich. I have been impressed with the outstanding service especially the turn around time for the maintenance request. Thanks Abby for Friday leading to last weekend, the boiler is back to speed now. Cheers 🥂 …

Adebimpe · 16 November 2024

★★★★★ 5/5

Google

I received excellent support from Mr Logan. He remembered my preferences and kept me updated on any listings that suited me. I must admit I’m quite a demanding tenant, but he still went out of his way to liaise with landlords on my behalf. He is patient, understanding and genuinely helpful, definitely an asset to Leaders and to its clients.

Not · 16 November 2025

★★★★★ 1/5

Google

I thought long before I came to make a comment here but unfortunately this is not going to be positive. I rented the room with Lea property solutions agency and thank God I never had problems with them regarding professionalism because they were always ready to help tenants. After a year and a few months Learders became our agents. And instead of reading the tenants' history and knowing who really pays the rent or not, they contact me three days before the 1st to say they were calling me because I'll have to pay the rent on the 1st. Not satisfied with the way I was approached by the agent who called, I said I would leave that house. I sent the contract cancellation letter and didn't get any response after 2/3 days so I had to call to find out if they had received my email. After confirming via mobile phone that they received it is that they would inform me how much I had to pay from the 1st to the 23rd, I did not receive any email from them on the 1st and I had to call because I did not want to pay any extra costs and I was ignored and they only sent me an email on the 2nd asking me to pay urgently... nothing professional. After leaving the house on the 23rd that happened Saturday they had to go see the house on Monday and say something via email if something was not in accordance with the contract I signed.. not getting an answer from them I had to call and rudely the agent said that she had already done the inspection in the room and that the deposit would be returned in 30 days without reading the contract I had with the other agency that says that the deposit has to be made by the agency after 14 days of the contract ending. I called again on the 9th, after 16 days that I had left because I had no communication from them and the agent in charge told me that she "was taking care of my deposit now". Today is already the 10th (17) days and I have not yet received any response from them or my deposit. Moral of the story is that they just want you to pay the rent but they don't want to return your money or be professionals and treat the people with respect they deserve. That's why I don't recommend Leardlers ipswich to anyone.

Hermizia · 20 June 2022

★★★★★ 5/5

Google

I am new to letting properties and Marcus Leek was on hand to deal with every question I had. He went over and above to guide me through the process without being pushy. I couldn't have asked for a better person to assist me. I am truely so grateful to him for advising me on legal requirements, securing tenants (in record time) and putting me at ease along the way. I look forward to letting the next property with Marcus in the future.

Nicky · 20 June 2022

★★★★★ 5/5

Google

I chose Leaders (Ipswich) Estate Agent as I wanted a professional agent to letting out my newly acquired house swiftly. Jodie and Marcus Leek were great, their prompt responses to any questions I had, kept me informed all the way through and dealt with everything from viewings through signing documents with the tenants. I am very pleased with Leaders and I would highly recommend Marcus and his team (Jodie and Ellie). Thank you guys for your great help!PositiveResponsiveness, Quality, Professionalism, Value

Bai · 20 June 2022

★★★★★ 5/5

Google

I have had the complete pleasure of working with Freya in renting our new home, she was brilliant super helpful and support and went above and beyond in helping us through the end to end process. Always able to get hold of her always returned our calls promptly. Thank you so very much Freya. Marcus, stood in when Freya was on leave and again he was really helpful and when there was a problem he was happy to help and again went above and beyond in supporting us when we were in a difficult spot. Thank you Marcus. In conclusion it’s been my experience that everyone that I have met have been brilliant and have demonstrated great care and thoughtfulness. Thank you all Warren Wright

Warren · 20 June 2022

★★★★★ 4/5

Google

Not been long enough I have been with this agent, but so far easy to reach. Abi is usually very quick to reply to emails and sort out issues, had a broken boiler just 2 days before tenants moved in and was sorted very quickly.

Pinak · 26 September 2024

★★★★★ 5/5

Google

Recently moved into a property and had a problem with the shower. Reported it to Leaders and in particular Sarah Brenland, who contacted our Landlady and within a couple of days the shower was replaced. Excellent customer service from Sarah. Thank You

Keith · 4 November 2024

★★★★★ 5/5

Google

I’m very pleased with the service I received from Logan Badhasha at Leaders agency. They were knowledgeable, organised, and genuinely supportive while helping me secure a property. Communication was excellent, and the whole process was handled efficiently and professionally. I wouldn’t hesitate to recommend them to anyone looking to rent.

Argen · 9 January 2026

★★★★★ 5/5

Google

Amber at leaders Ipswich has been very helpful with our move!

Chuckleduck69 · 16 October 2025

★★★★★ 5/5

Google

Jodie and Aaron rented our property in East Ipswich in a matter of two days! We were with another local agent that was large corporate and had a terrible service, these guys have restored our faith! Thanks Jodie & Aaron

Courtney · 28 October 2024

★★★★★ 5/5

Google

I have been dealing with a person called Marcus Leek, believe me when I say this. He has been one of the most professional people I have ever worked with. His professionalism was second to none. He showed kindness and patience from beginning to end. He is a great asset to any company who are lucky enough to employ him, however much he receives in pay, it is not enough. Thank you Marcus for your continued support in finding me the perfect home. I am extremely grateful and very happy with the service you provided mePositiveResponsiveness, Quality, Professionalism, Value

Simon · 20 June 2021

★★★★★ 5/5

Google

Fantastic service offered by Aaron and his team. From the minute that we agreed to go with Leaders the process was quick and professional at all times. Due to the way that Aaron and his team conduct themselves we have the upmost faith that are property is in the right hands. The addition of having access to the Landlord Portal ensures that we are able to keep up with the management of our property. All in all the process from start to let has been a hassle free and an enjoyable process which is all down to the Leaders Team. Dan SquibbPositiveResponsiveness, Quality, Professionalism

DS · 20 June 2021

★★★★★ 5/5

Google

The decision to move to a new town on my own was quite scary but Leaders have helped me feel so at ease, Especially Ryan, who has kept in touch with me throughout the entire process and has been helping me get through any hurdles that have come my way. I couldn’t have asked for a better experience, one that has made me feel so comfortable and even more excited about moving. I definitely recommend Leaders for anyone looking for a rental property!PositiveResponsiveness, Quality, Professionalism

Lucy · 20 June 2021

★★★★★ 5/5

Google

Sarah Brenland was the Property Manager for my house. As such she was my first, and my main, point of contact for all property related matters as well as all tenant issues. My property has been managed by Leaders for more than 10 years and in that time I have had dealings with numerous property managers. All of them provided me with a satisfactory level of service and support. Throughout Sarah’s tenure she has consistently shown herself to be well in the top handful of property managers I have known. She is invariably helpful and positive; worthy of special mention is the extremely prompt and timely manner in which she replies to my emails. Any problems or concerns I have raised with her have been dealt with very satisfactorily. I have no hesitation whatsoever in commending her in the strongest possible terms to any future landlord. I thank her most sincerely for all her hard work and the support she provided.

PDD · 20 June 2021

★★★★★ 5/5

Google

Really happy with my experience when looking for a property to rent. Especially during these times with the pandemic I really didn’t expect things to go so smoothly. I was offered a tour with the landlord around the property which felt more personal and sincere, Hannah kept in touch with me throughout the entire process which put my mind at ease. Upon arrival they were also great at making sure I had everything in place to get the rented property completed efficiently. I was extremely happy with the level of detail at every stage including the inventory and communication given throughout. Thank you so much.PositiveQuality

Zoe · 20 June 2021

★★★★★ 5/5

Google

I am currently looking for a rental property in Ipswich, market is tough and competitive and I am moving 300 miles after house sale so extra pressure. That said the understanding and support I have received from Marcus is second to none. Marcus is excellent, calm and creative and an excellent communicator. He totally understands my drivers and criteria and has worked diligently to help resolve. A credit to the business and the industry, great work Marcus and thank you!PositiveResponsiveness, Quality, Professionalism

David · 20 June 2021

★★★★★ 5/5

Google

Really happy with my experience when looking for a property to rent. Especially during these times with the pandemic I really didn’t expect things to go so smoothly. I was offered a virtual tour of the property I had in mind and Ryan kept in touch with me throughout the entire process which put my mind at ease. Upon arrival the girls were also great at making sure I had everything in place to get my services installed and ready to use. Considering I was doing an international move I really couldn’t have asked for it to go any better.PositiveResponsiveness, Quality, Professionalism

Patty · 20 June 2021