Trusted Agent profile · 2 Falcon Street

Leaders Lettings 2 Falcon Street reviews

4.6

★★★★★ Excellent

619 reviews across 2 platforms

2, Friars House, Ground Floor, 2 Falcon Street, IP1 1SL

Leaders Lettings's office in 2 Falcon Street, at 2, is rated 4.6 out of 5 across 619 reviews on two platforms, including 611 Google reviews rated 4.6.

Google logo

4.6 / 5

611

Reviews on Google

This office

Yell logo

1.8 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the 2 Falcon Street office, from every platform, shown as written. First names only.

5/5

Google

We have had the pleasure of working with Andrew Wyatt at Leaders Ipswich for the past few weeks and I can’t believe how easy he is to deal with and how passionate he is about his work. We look forward to working with you for many years to come. Leaders you have a great Asset here with Andrew.

Alex · 21 June 2019

Agent replied · 19 June 2024

Hi Alex, we are so happy to read such a great review about the team at Leaders Ipswich and the service provided by Andrew. Our staff are passionate about property and I'm pleased that Andrew has been able to show this through his work. I will ensure that your comments are passed onto Andrew. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

My second time using Leaders Ariel has been very helpful, I would highly recommend Leaders! They answer all of your queries, reassure and explain the process to you. Helps you through what can normally be a very stressful time.

Kayleigh · 20 June 2020

5/5

Google

Thank you so much Ryan and Ariel for all your hard work. I highly recommend all the staff at Ipswich Leaders Estate Agents, they are very professional and informative but very easy to talk to. 10/10 for customer service!!

Erika · 20 June 2020

5/5

Google

One of the best Estate Agents in IPSWICH , Staff are very kind and very helpful. They have a 0 deposit facility too.. 10min walk from railway station And 2min from the bus stop.

Nandkishor · 20 June 2023

Agent replied · 19 June 2024

Dear Nandkishor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

We recently moved in to our first home with Leaders, they were great with everything, answering all my constant questions which I now apologise for!!! And a big Thankyou to Freya who helped us through the process, such a great asset to the company

Jess · 20 June 2022

Agent replied · 19 June 2024

Dear Jess Sadler, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I had Jodie deal with everything, she is amazing at her job very helpful and knowledgeable. If I ever needed anything she was very quick to get back to me. I recommend her if ever dealing with this branch of leaders! A star employee

Matt · 20 June 2022

Agent replied · 19 June 2024

Dear Matt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Ariel was a treat to work with and unfortunately I couldn't find a place with in my price range but he was an amazing help and he has a brilliant attitude to work and amazing to work with

Sean · 20 June 2020

5/5

Google

The experience with Ryan was really great! He is a very responsible person and helpful for all my questions. He is getting the initiative when you need and he is giving the interes for. Well done Ryan! :)

Burcea · 20 June 2020

4/5

Google

Initial problems with communication resolved very quickly by Vanessa the property manager. Problems relate to the initial system being operated by too many different people and different departments not always working together smoothly

Janet · 20 June 2023

Agent replied · 19 June 2024

Dear Janet Bellingham Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

An amazing service from Kelsey and the team at Leaders Ipswich. Circumstances left us needing a rental property as quickly as possible and Leaders went above and beyond to get us in as soon as they could. Would definitely recommend.

Eloise · 21 June 2019

5/5

Google

Ryan was the agent dealing with my move, very helpful and the process has been very smooth with everything communicated clearly. Very helpful and much appreciated assistance during a the stressful process of finding a new home.

Yekim · 20 June 2020

4/5

Google

I'm currently looking for a place for my self so looking at 1 bed flats to rent. Was contacted by Ryan Sheppard from leaders who today showed me round a lovely property in Ipswich. He was very professional, answered all my questions and was very easy to talk to. Would definitely recommend ryan

Dominic · 20 June 2020

Agent replied · 19 June 2024

Hi Dominic Ireland, Thank you for the great review of our Leaders Estate Agents Ipswich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Really grateful to Aaron who has been excellent. Really friendly, professional and goes out of his way to help you. If only all estate agents had an Aaron. Cannot thank him enough!

David · 20 June 2023

Agent replied · 19 June 2024

Dear David Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Abi at leaders is brilliant. She has helped me throughout the year with any questions I’ve had since moving in. She’s always happy to help me whenever I call or email. Her response time is always brilliant too! 10/10 service every time.

Rebekah · 20 June 2022

Agent replied · 19 June 2024

Dear Rebekah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hi Harry from Ipswich was amazing showing us round few places and once we picked a place he made it go so smoothly and helpful in this experience as my first time moving out Thank you again harry

Jordan · 21 June 2019

5/5

Google

Leaders Ipswich have found us our first home! Natalie has been fantastic through the whole process! Thank you so much, we can't wait to move in! Highly recommend to anyone looking to rent a property.

Sophie · 20 June 2020

5/5

Google

Had dealings with Abigal recently over a facilities management issue. All dealings were friendly and efficiently dealt with, she was a pleasure to work with. Thanks, Barry

Barry · 24 August 2023

Agent replied · 19 June 2024

Dear Barry Samain Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The all team in Leaders is very helpful specially Ariel and Natalie .the agent Rayan is very professional and give you all explanation about properties and how is all working best for you .

Szilvia · 20 June 2020

5/5

Google

Dealt with a lady called Hannah who was very helpful and guided me through the process really well. Ultimately decided not to rent my property out but will bear in mind the great advice I was given in case I do decide to go ahead in the future (and will definitely use Leaders). Many thanks!

Claire · 21 June 2017

Agent replied · 19 June 2024

Hi Claire, thank you for taking the time to leave feedback. We are delighted that Hannah and the team has provided you with such a high level of service, and will be sure to pass your kind words along.

5/5

Google

The Ipswich branch have been amazing, I had been dealing with Katrina who has been amazing and her response is always the same day so I’m never waiting too long for a response. Really professional and a great team:)

Sophie · 20 June 2022

Agent replied · 19 June 2024

Dear Sophie Sparrow, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great Agency! Very quick responding to queries and questions, and if we have an issue, they jump on it and get a resolution ASAP. Highly recommended

Laurel’s · 24 August 2023

Agent replied · 19 June 2024

Dear Laurel’s Life Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic service, above and beyond support with move from freya, setting up utilities tool and welcome pack information for the property. Definitely work with leaders again

Nicola · 24 August 2023

Agent replied · 19 June 2024

Dear Nicola Mc Birney Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Yell

Stay clear

Don't bother, my sister rented a house for a year. The house docor when she moved in was poor, and although they said the carpets had been cleaned they were not. She painted and cleaned the carpets and told them there was a stain on the bedroom carpet. The grass in the garden was non existent in patches. When she left they charged her for grass seed and for cleaning the stain they they never bothered doing before she moved in. Absolute money grabbers.

RikkiL-6 · 19 September 2020

5/5

Google

I had a viewing for an apartment yesterday with Ryan (Legend) and I couldn't have asked for a better person, happy to help answer questions and maintaining professionalism whilst also having a great personality and sense of humour. Out of all the viewings I have been to in the past this was a brilliant experience, from start to (almost) finish. The whole application process has been so fast and I've been kept in the loop and updated on the situation which too is amazing. Such a great experience from Leaders.

Holly · 20 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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