Trusted Agent profile · 2 Falcon Street
★★★★★
560 reviews across 2 platforms
2, Friars House, Ground Floor, 2 Falcon Street, IP1 1SL
Leaders Lettings's office in 2 Falcon Street, at 2, is rated 4.6 out of 5 across 560 reviews on two platforms, including 552 Google reviews rated 4.6.
Every review we hold for the 2 Falcon Street office, from every platform, shown as written. First names only.
5/5
GoogleWe have quite large portfolio of the properties. The next time one comes up for renewal we will not hesitate with placing with yourself , due to Ryan’s help and professional assistance with our last letting. He is a great asset to your company!
5/5
GoogleHighly impressed with the friendly, professional staff. Supported us at every stage. Thank you
Hi Theresa, we really appreciate your positive review and are delighted to receive such a high star rating! we're so happy you found our staff to be so supportive during your experience with Leaders Ipswich. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Leaders
5/5
GoogleGreat customer service from Jade, she was really helpful and friendly. Would highly recommend.
Hi Holly, thank you for your kind review about the service you have received from the team at Leaders Ipswich and specifically Jade; we will ensure your comments are passed on. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Leaders
5/5
GoogleGreat support provided to me assisting me with my property check out. Highly recommend
Hi Linda, thank you for taking the time to leave a review about your recent experience with the team at Ipswich, we are pleased that the team have been able to offer assistance. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleLeaders are a pleasure to with. James in particular in the sales team has been great to work with in our property search. He is very professional and knowledgable about the Ipswich market. He goes out of his way to help in any way he can.
5/5
GoogleExcellent service, Ariel helped me find a flat very quickly, everything was fully explained to me and he has been a great help with any questions I have had, highly recommend him to anyone looking to rent. Great job Ariel, thank you.
5/5
GoogleFrom start to finish the customer care experience has been great, I am glad I chose Leaders to rent with and in particular to Freya for making it all happen so quickly
5/5
GoogleI have been dealing with Harry Dack to help find my son a flat to rent. I can say he has been extremely professional and couldn't have been more helpful. I/we have been kept to date all along the way. Great work.
5/5
GoogleSuper helpful with our house hunt, excellent customer service would highly recommend
Hi there, thank you so much for your positive comments about Leaders Ipswich! we are so pleased that the team were so helpful throughout your property search and that they were able to deliver such a high level of customer service. Thank you for taking the time to leave us this information about your recent experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleGreat service from Chelsea, would definitely recommend leaders to friends and family
Hi Sharlene, thank you for your kind review, we are delighted that Chelsea has been able to deliver such exemplary service to you throughout your experience and we will ensure that your comments are relayed onto Chelsea. Thank you for your review and recommendation, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleGreat team who has been willing to help us from the get go. Ryan, Natalie and Hannah who we have been dealing have been fabulous. Great customer care and highly recommend Leaders (in Ipswich) as an estate agents. Thanks guys X
5/5
GoogleWe (Suffolk Facilities Management Ltd) have been working closely with the team at Leaders to maintain and improve their property portfolio, they are great to work for, very responsive and keep in contact with us every step of the way.
5/5
GoogleRyan dealt with my end of tenancy issues after the original member of staff displayed a lack of people skills and was seemingly being difficult on purpose. Nice and easy from start to finish with Ryan, however!
5/5
GoogleExcellent customer service from Gemma 😊 …
Hi Sharon, thank you so much for your positive comments about your recent experience with Leaders Ipswich, we are delighted that Gemma has been able to deliver such wonderful service to you throughout your dealings with her. We will ensure that your comments are relayed onto Gemma so she is aware of your thanks. Kind Regards, Leaders
5/5
GoogleNot only do they have some of the nicest properties they have such helpful staff. Ariel showed us round multiple properties and actively contacted us when suitable properties came up, personable and professional, couldn't recommend enough.
5/5
GoogleVery good company, excellent customer service and caring staff
Hi Dounia, many thanks for your kind words.
5/5
GoogleLeaders have got to be the best agent in Ipswich, always professional and friendly. I would like to mention Andrew and Holly in particular as they do an amazing job every single time. Highly reccomended.
5/5
GoogleOverall i was very pleased with the esate agent (ryan), very keen and lovely to chat with with. Put us in a very calm environment and made it a very enjoyable viewing. Highly reccomend!
5/5
GoogleThis is the first time I have used Leaders, and I have found their lettings department to be very professional. Harry has kept me updated on a regular basis, which I very much appreciate.
5/5
GoogleFantastic service provided by James Murley. He is both professional and friendly and has made selling my house extremely easy. He is a credit to your company and should be treasured by Leaders.
5/5
GoogleHarry from the Ipswich Branch has found us a house to rent. He is very informative and knowledgeable. He’s very polite and is always on time to viewings.
2/5
GoogleRating only, no written review.
Dear Dominika We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance and have asked a member of the Property Management team to make contact with you as soon as possible. Kind regards, Customer Care Team
5/5
GoogleI have found James and the rest of the Leaders team a pleasure to deal with. Friendly and helpful staff in both sales and letting. Would recommend.
1/5
YellAwful
The only thing they are speedy with is taking your money. Merged with Westbrook and covered up terrible practices and no referencing of tenants. Delays to everything. Manager never available.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's 2 Falcon Street office has 560 reviews across two platforms: 552 on Google, 8 on Yell.
Leaders Lettings 2 Falcon Street is rated 4.6 out of 5 across all 560 reviews, and 4.6 out of 5 on Google from 552 reviews.
Leaders Lettings 2 Falcon Street, 2, Friars House, Ground Floor, 2 Falcon Street, IP1 1SL.
