Trusted Agent profile · 1 Cranmore Drive

Purplebricks Property Ltd 1 Cranmore Drive reviews

3.3

★★★★★

241 reviews across 3 platforms

First Floor, 1 Cranmore Drive, B90 4RZ

Purplebricks Property Ltd's office in 1 Cranmore Drive, at First Floor, is rated 3.3 out of 5 across 241 reviews on three platforms, including 51 Google reviews rated 1.0.

Google logo

1.0 / 5

51

Reviews on Google

This office

Yell logo

1.6 / 5

27

Reviews on Yell

Business-wide

Trustpilot logo

163

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the 1 Cranmore Drive office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent people skills,friendly informative

Excellent people skills

Andrew · 22 October 2025

1/5

Google

We had a water leak through our kitchen light fitting and contacted Purplebricks 5+ times over a week and still they did not respond. They didn't tell us about tenant viewings in advance and also didn't notify us when the viewings were cancelled. We were blamed by the landlord for shoddy work carried out by a contractor hired by PB and PB didn't back up our case at all.

James · 25 October 2021

1/5

Google

Won’t do anything to progress until you call them and lie to you when you call

Qianqian · 25 April 2025

1/5

Google

Had extremely bad experience with purple bricks. They never replied to emails not for emergency breakdowns. My deposit return was delayed two months after leaving the property in Leicester. They literally made me begging and crying for deposit return. It look like no one is working in it.

S · 25 October 2023

2/5

Yell

Don't use if you want to sell in buyer's market. Use in seller's market.

Selling price - Inaccurate valuation and poor advisory as using price reduction as first port of attracting interest. Agent has poor experience in marketing nor any local experience. The online dashboard works poorly per testing as buyer booking appointment. The only good thing is the one off fee for a property until it is sold. If you are not in a hurry to sell this maybe good idea.

SherryT-7 · 6 May 2021

1/5

Google

I wish I could give zero stars to PurpleBricks, but unfortunately, the system forces me to give them at least one. If you’re looking for a company that overpromises and underdelivers, PurpleBricks is the perfect choice. …

Mamadu · 16 April 2024

1/5

Google

There is no words to describe how bad you are.NegativeResponsiveness, Quality, Professionalism, Value

Marcin · 25 October 2021

1/5

Google

Maybe you'll make some sales if you bothered to reply to emails and requests for viewings Certainly puts me off using them to sale any properties Bunch of overpaid idiots

DL · 16 April 2024

1/5

Yell

Bunch of Clowns

These bunch of clowns manage my daughters house for the landlord who lives overseas. 4 months of no shower, leaking pipes leading to wrecked carpet and warped floors and mold. Leaking gutters, no gutters leading to damp but theyre not bothered. Numerous emails and being told to go online and report it and having nothing done.

PeterB-1945 · 12 June 2021

1/5

Yell

Do not sell your property with these people

Very poor company, very difficult to do any bookings with them. Not like other estate agents at all. Would never list my house for sale with them.

ThomasH-358 · 8 March 2024

1/5

Google

Avoid at ALL costs I initially got Purple Bricks to sell my flat in May, but there were issues from the start: …

Rachel · 16 April 2024

1/5

Google

The worst estate agent ever! Does not respond to calls and emails. It’s been a month I am trying to get booked to view a property but not respond at all!!!!!!!

Naweed · 25 October 2023

1/5

Yell

Poor Customer Service

Sayeed must be the worst agent I have ever spoken to. Unfortunately the guy sounds like a robot and is rude when speaking. I feel sorry for the vendor, at this rate their house will never sell. Seriously needs to work on his customer service and professionalism.

RyanH-598 · 27 April 2022

1/5

Yell

Disgraceful company

Shambles of a company. Didnt even have the courtesy to let us know that they wouldnt be there for an appointment to view. Disgraceful

ShirleyW-229 · 15 March 2024

1/5

Google

Terrible service They never reply the emails, they don’t have even the basic communication …

R · 16 April 2024

1/5

Yell

rubbish customer service

Poor complaint Handling payed up front and still trying to get a refund agents do not seem to know process as their actions caused problem .Unable to talk to anyone who can sort out issues .

PaulH-3434 · 1 August 2022

1/5

Google

Choose them if you don't want your property get any viewing.

Jason · 16 April 2024

1/5

Yell

Terrible

Very poor offer made offer excepted obviously agent working through furlough to gain his commission ten pulled the plug from underneath us utter disgusting .oh and it’s the only time they’ll contact me because of bad feedback ,these company wil eventually fade away

JonS-241 · 6 June 2020

5/5

Trustpilot

Very well presented

Andy · 9 October 2026

5/5

Trustpilot

Very helpful

Alan · 9 October 2026

5/5

Trustpilot

great service

Parkash · 9 October 2026

4/5

Trustpilot

Easy to use for me

Rating only, no written review.

John · 22 September 2026

5/5

Trustpilot

Helpful and straightforward.

Rating only, no written review.

Gary · 21 September 2026

5/5

Trustpilot

Excellent service.

Chinyere · 21 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Purplebricks Property Ltd's Google reviews

Questions about Purplebricks Property Ltd 1 Cranmore Drive

How many reviews does Purplebricks Property Ltd 1 Cranmore Drive have?

Purplebricks Property Ltd's 1 Cranmore Drive office has 241 reviews across three platforms: 51 on Google, 27 on Yell (across the whole business), 163 on Trustpilot (across the whole business).

What is Purplebricks Property Ltd 1 Cranmore Drive's rating?

Purplebricks Property Ltd 1 Cranmore Drive is rated 3.3 out of 5 across all 241 reviews, and 1.0 out of 5 on Google from 51 reviews.

Where is Purplebricks Property Ltd's 1 Cranmore Drive office?

Purplebricks Property Ltd 1 Cranmore Drive, First Floor, 1 Cranmore Drive, B90 4RZ.

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